10 book bibliography - chair academychairacademy.com/resources/docs/book_bibliography.pdf ·...

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2010 International Conference for Post-Secondary Leaders 2-10-10 The Chair Academy Book Bibliography Addy, C. L. (1995). The president’s journey: Issues and ideals in the community college. Bolton, MA: Anker. Airasian, P. W. (1996). Assessment in the classroom. New York: McGraw-Hill. Alfred, Richard (1999). Core indicators of effectiveness for community colleges. Washington, DC: Community College Press. Alfred, R., Shults, C., Jaquette, O. & Strickland, S. (2009). Community colleges on the horizon. New York, NY: Rowman and Littlefield Education. Allen, Mary J. (2004). Assessing academic program in higher education. Bolton, MA: Anker. Alsop, R. (2008). The trophy kids grow up: How the millennial generation is shaking up the workplace. San Francisco: Jossey-Bass. Alstete, J. W. (1995). Benchmarking in higher education: Adapting best practices to improve quality. ASHE-ERIC Higher Education Report No. 5. Washington, DC: The George Washington University, Graduate School of Education and Human Development. American Commitments. (1995). American pluralism and the college curriculum: Higher education in a diverse democracy. Washington, DC: Association of American Colleges and Universities. American Commitments. (1995). Liberal learning and the arts of connection for the new academy. Washington DC: Association of American Colleges and Universities American Commitments. (1995). The drama of diversity and democracy: Higher education and American commitments. Washington DC: Association of American Colleges and Universities. Andrews, H. A. (1985). Evaluating for excellence: Addressing the need for responsible and effective faculty evaluation. Stillwater, OK: New Forums Press. Andrews, H. A. (2001). The dual-credit phenomenon! Challenging secondary school students across 50 states. Stillwater, OK: New Forums Press. Andrews, H. A. (2004). Accountable teacher evaluation! Stillwater, OK: New Forums Press. Andrews, H. A. (2006). Awards and recognition for exceptional teachers: K-12 and community college programs in the U.S.A., Canada, and other countries. Ottawa, IL: Matilda Press. Angel, D., & DeVault, M. (Eds.). (1991). Conceptualizing 2000: Proactive planning. Washington, DC: Community College Press. Angelo, T. A. & Cross, P. K. (1993). Classroom assessment techniques: A handbook for college teachers. San Francisco: Jossey-Bass. Arbinger Institute. (2000). Leadership and self-deception getting out of the box. San Francisco: Berrett- Koehler. Armes LeCroy, N. (Ed.). (1993). Catalysts for community change: Guidelines for community colleges to conduct community forums. Laguna Hills, CA: League for Innovation in the Community College. Armstrong, T. (1994). Multiple intelligences in the classroom. Alexandria, VA: Association for Supervision and Curriculum Development. Arreola, R. A. (1995). Developing a comprehensive faculty evaluation system: A handbook for college faculty and administrators on designing and operating a comprehensive faculty evaluation system. Bolton, M.A.: Anker.

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Page 1: 10 book bibliography - Chair Academychairacademy.com/resources/docs/book_bibliography.pdf · 2010-02-11 · Arbinger Institute. (2000). Leadership and self-deception getting out of

2010 International Conference for Post-Secondary Leaders 2-10-10

The Chair Academy Book Bibliography

Addy, C. L. (1995). The president’s journey: Issues and ideals in the community college. Bolton, MA: Anker.

Airasian, P. W. (1996). Assessment in the classroom. New York: McGraw-Hill.

Alfred, Richard (1999). Core indicators of effectiveness for community colleges. Washington, DC: Community College Press.

Alfred, R., Shults, C., Jaquette, O. & Strickland, S. (2009). Community colleges on the horizon. New York, NY: Rowman and Littlefield Education.

Allen, Mary J. (2004). Assessing academic program in higher education. Bolton, MA: Anker.

Alsop, R. (2008). The trophy kids grow up: How the millennial generation is shaking up the workplace. San Francisco: Jossey-Bass.

Alstete, J. W. (1995). Benchmarking in higher education: Adapting best practices to improve quality. ASHE-ERIC Higher Education Report No. 5. Washington, DC: The George Washington University, Graduate School of Education and Human Development.

American Commitments. (1995). American pluralism and the college curriculum: Higher education in a diverse democracy. Washington, DC: Association of American Colleges and Universities.

American Commitments. (1995). Liberal learning and the arts of connection for the new academy. Washington DC: Association of American Colleges and Universities

American Commitments. (1995). The drama of diversity and democracy: Higher education and American commitments. Washington DC: Association of American Colleges and Universities.

Andrews, H. A. (1985). Evaluating for excellence: Addressing the need for responsible and effective faculty evaluation. Stillwater, OK: New Forums Press.

Andrews, H. A. (2001). The dual-credit phenomenon! Challenging secondary school students across 50 states. Stillwater, OK: New Forums Press.

Andrews, H. A. (2004). Accountable teacher evaluation! Stillwater, OK: New Forums Press.

Andrews, H. A. (2006). Awards and recognition for exceptional teachers: K-12 and community college programs in the U.S.A., Canada, and other countries. Ottawa, IL: Matilda Press.

Angel, D., & DeVault, M. (Eds.). (1991). Conceptualizing 2000: Proactive planning. Washington, DC: Community College Press.

Angelo, T. A. & Cross, P. K. (1993). Classroom assessment techniques: A handbook for college teachers. San Francisco: Jossey-Bass.

Arbinger Institute. (2000). Leadership and self-deception getting out of the box. San Francisco: Berrett-Koehler.

Armes LeCroy, N. (Ed.). (1993). Catalysts for community change: Guidelines for community colleges to conduct community forums. Laguna Hills, CA: League for Innovation in the Community College.

Armstrong, T. (1994). Multiple intelligences in the classroom. Alexandria, VA: Association for Supervision and Curriculum Development.

Arreola, R. A. (1995). Developing a comprehensive faculty evaluation system: A handbook for college faculty and administrators on designing and operating a comprehensive faculty evaluation system. Bolton, M.A.: Anker.

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Astin, A. W. (1993). Assessment for excellence: The philosophy and practice of assessment and evaluation in higher education. Phoenix, AZ: American Council on Education/Oryx Press.

Astin, H. S. & Leland, C. (1991). Women of influence, women of vision. San Francisco: Jossey-Bass.

Atwell, R. H., & Pierce, D. (1995). American community colleges: A guide. Phoenix, AZ: American Council on Education/Oryx Press.

Austin, A. E. & Baldwin, R. G. (1991). Faculty collaboration: Enhancing the quality of scholarship and teaching. ASHE-ERIC Higher Education Reports No. 7. Washington, DC: The George Washington University, School of Education and Human Development.

Bacon, T. R. (1996). High impact facilitation. Durango, CO: International Learning Works.

Bailey, L. & Bailey, M. (2005). Grown-up leadership: The benefits of personal growth for you and your team. Singapore: Nova Vista.

Baker III, G. A. & Associates. (1992). Cultural leadership: Inside America's community colleges. Washington, DC: Community College Press.

Baker III, G. A. (1998). Managing change: A model for community college leaders. Washington, DC: Community College Press.

Baker III, G. A. & Associates. (1995). Team building for quality: Transitions in the American community college. Washington, DC: Community College Press.

Baker III, G. A., Roueche, J. E., & Gillett-Karam, R. (1990). Teaching as leading: Profiles of excellence in the open-door college. Washington DC: Community College Press.

Bakke, D. W. (2005). Joy at work. Seattle, WA: PVG.

Banta, T. W., et al. (2001). Assessment in practice. San Francisco: Jossey-Bass.

Banta, T. W. & Associates. (1993). Making a difference: Outcomes of a decade of assessment in higher education. San Francisco: Jossey-Bass.

Barak, R. J. & Breier, B. E. (1990). Successful program review. San Francisco: Jossey-Bass.

Barkley E. F. (2010). Student engagement techniques: A handbook for college faculty. San Francisco: Jossey-Bass.

Barnett, L. (Ed.). (1993). Disability support practices in community colleges: Selected examples. Washington, DC: American Association of Community Colleges, National Center for Higher Education.

Barr, M. J. & Desler, M. K. (2000). The handbook of student affairs administration. San Francisco: Jossey-Bass.

Bash, L. (2003). Adult learners in the academy. Bolton, MA: Anker Publishing Company, Inc.

Bateman, W. L. (1990). Open to question: The art of teaching and learning by inquiry. San Francisco: Jossey-Bass Publishers.

Bates, A. W. (2000). Managing technological change: Strategies for college and university leaders. San Francisco: Jossey-Bass/Pfeiffer.

Beebe, S., Beebe, S., & Ivy, D. (2001). Communication—principles for a lifetime. Needham Heights: Allyn & Bacon.

Beebe, S., Beebe, S., & Ivy, D. (2001). Instructor’s manual and test bank for fundamentals of organizational communication: Knowledge, sensitivity, skills and values. Boston: Allyn & Bacon.

Beebe, S., Beebe, S., & Ivy, D. (2001). Instructor’s manual for communication—Principles for a lifetime. Needham Heights: Allyn & Bacon.

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Beer, V. (2000). The web learning field book using the world wide web to build workplace learning environments. San Francisco: Jossey-Bass.

Bennett, J. B. (2003). Academic Life. Bolton, MA: Anker.

Bennett, J. B. & Elwood, B. E. (1988). Managing the academic enterprise: Case studies for deans and provosts. London: Collier Macmillan.

Bennett, J. B., & Figuli, D. J. (Eds.). (1990). Enhancing departmental leadership: The roles of the chairperson. New York: American Council on Education/Macmillan.

Bennis, W. (1989). Why leaders can't lead: The unconscious conspiracy continues. San Francisco: Jossey-Bass.

Bennis, W. (1993). Beyond bureaucracy: Essays on the development and evolution of human organization. San Francisco: Jossey-Bass.

Bensimon, E.M., Ward, K., & Sanders, K. (2000). The department chair's role in developing new faculty into teachers and scholars. Bolton, MA: Anker.

Benveniste, G. (1994). The twenty-first century organization: Analyzing current trends, imagining the future. San Francisco: Jossey-Bass.

Bergquist, W. H. & Pawlak, K. (2008). Engaging in the six cultures of the academy. San Francisco: Jossey-Bass.

Berke, D., Kossler, M. E. & Wakefield, M. (2008). Developing leadership talent. San Francisco: Pfeiffer

Bertrand, Y. (1995). Contemporary theories and practice in education. Madison, WI: Magna.

Biles, G. E. & Tuckman, H. P. (1986). Part-time faculty personnel management policies. New York: American Council on Education/Macmillan.

Birnbaum, R. (2001). Management fads in higher education. San Francisco: Jossey-Bass.

Blanchard, K. (2002). Whale done! New York: The Free Press.

Blanchard, K. (2004). Customer mania! New York: The Free Press.

Bland, C., et al. (2005). The research-productive department: Strategies from departments that excel. Bolton, MA: Anker.

Block, P. (1987). The empowered manager: Positive political skills at work. San Francisco: Jossey-Bass.

Blumberg, P. (2009). Developing learner-centered teaching: A practical guide for faculty. San Francisco: Jossey-Bass.

Bogue, E. G. (1994). Leadership by design: Strengthening integrity in higher education. San Francisco: Jossey-Bass.

Boice, R. (1990). Professors as writers: A self-help guide to productive writing. Stillwater, OK: New Forums Press.

Boice, R. (1992). The new faculty member. San Francisco: Jossey-Bass.

Boice, R. (1996). First-order principles for college teachers: Ten basic ways to improve the teaching process. Bolton, MA: Anker.

Bolman, L. G. & Deal, T. (1997). Reframing organizations: Artistry, choice, and leadership. (4th Ed.). San Francisco: Jossey-Bass.

Bolman, L. G. & Deal, T. (2001) Leading with soul. San Francisco: Jossey Bass.

Bolton, R. & Grover Bolton, D. (1996). People styles at work: Making bad relationships good and good relationships better. New York: American Management Association.

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Bonk, Curtis. J. & Zhang, K. (2008). Empowering online learning: 100+ activities for reading, reflecting, displaying and doing. San Francisco: Jossey-Bass.

Boone, E. J., et al. (1997). Community leadership through community-based programming: The role of the community college. Washington, DC: Community College Press.

Boone, E. J., Pettie, J. M., & Weisman, I. M. (Eds.). (1998). Community-based programming in action: The experiences of five community colleges. Washington, DC: Community College Press.

Bowsher, J. E. (1998). Revolutionizing workforce performance: A systems approach to mastery. San Francisco: Jossey-Bass/Pfeiffer.

Bozek, P. E. (1998). One-minute tips to better communication: A wealth of business communication ideas. Menlo Park, CA: Crisp.

Bradt, G. B., Check, J. A. & Pedraza, J. E. (2009). The new leader’s 100 day action plan: An onboarding process for leaders at every level. (2nd Ed.). San Francisco: Jossey-Bass.

Braskamp, L. A. & Ory, J. C. (1994). Assessing faculty work: Enhancing individual and institutional performance. San Francisco: Jossey-Bass.

Brass, R. J. (1984). Community colleges, the future, and SPOD. Stillwater, OK: New Forums Press.

Bruff, D. (2009). Teaching with classroom response systems: Creating active learning enivironments. San Francisco: Jossey-Bass.

Bridges, W. (2003). Managing transitions: Making the most of change. (2nd Ed.). Cambridge, MA: De Capo Press.

Brock, S. L. (1996). Better business writing: Techniques for improving correspondence. Menlo Park, CA: Crisp.

Brounstein, M. (1993). Handling the difficult employee: Solving performance problems: A practical guide for managers. Menlo Park, CA: Crisp.

Brown, D.G. (2000). Interactive learning: Vignettes from America's most wired campuses. Bolton, MA: Anker.

Bruce, A. (2001). Leaders start to finish: A road map for developing and training leaders at all levels. Alexandria, VA: American Society for Training & Development.

Bryant, J. H. (2009). Love leadership: The new way to lead in a fear-based world. San Francisco: Jossey-Bass.

Bryant, P. T. (2005). Confessions of an habitual administrator an academic survival manual. Bolton, MA: Anker.

Buckingham, M. (2005). The one thing you need to know… about great managing, great leading and sustained individual success. New York: The Free Press.

Buckingham, M. (2007). Go put your strengths to work. New York: The Free Press.

Buckingham, M. (2006). Unlocking the keys to great leading and great managing. Boston, MA: Harvard Business Review.

Buckingham, M. & Coffman, C. (1999). First, break all the rules. New York: Simon & Schuster.

Buller, J. L. (2006). The essential department chair: a practical guide to college administration. Bolton, MA: Anker.

Buller, J. L. (2007). The essential academic dean. San Francisco: Jossey-Bass.

Burkhalter, B. B. & Buford, Jr., J. A. (1997). Performance appraisal: Concepts and techniques for postsecondary education. Washington, DC: The American Association of Community and Junior Colleges.

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Burn, B. E. (1996). Flip chart power: Secrets of the masters. San Francisco: Jossey-Bass/Pfeiffer.

Cadwell, C. M. & Miller, K. (1997). Teams up for success: Building teams in the workplace. West Des Moines, IA: American Media.

Caine, R. N. & Caine, G. (1997). Unleashing the power of perceptual change: The potential of brain-based teaching. Alexandria, VA: Association for Supervision and Curriculum Development.

Campbell, D. F., et al. (2002). The leadership gap. Washington, DC: Community College Press.

Calabrese, R. L. (2002). The leadership assignment: Creating change. Boston: Allyn & Bacon.

Callan, P. M. & Doyle, W. R. (1997). Public and private financing of higher education: Shaping public policy for the future. Phoenix, AZ: American Council on Education/Oryx Press.

Carlson, R. & Goldman, B. (1991). 2020 visions: Long view of a changing world. Stanford, CA: Stanford Alumni Association.

Carnevale, A. P. (1998). Education and training for America's future. Washington, DC: The Manufacturing Institute.

Cantando, M. (2009). Leading with care: How women around the world are inspiring businesses, empowering communities, and creating opportunity. San Francisco: Jossey-Bass.

Caruso, D. R. & Salovey, P. (2004). The emotionally intelligent manager: How to develop and use the four key emotional skills of leadership. San Francisco: Jossey-Bass.

Centra, J. A. (1993). Reflective faculty evaluation: Enhancing teaching and determining faculty effectiveness. San Francisco: Jossey-Bass.

Cervero, R. M. & Wilson, A. L. (1994). Planning responsibly for adult education: A guide to negotiating power and interests. San Francisco: Jossey-Bass.

Chadwick-Blossey, S. & Robertson, D. R. (2005). To improve the academy. Bolton, MA: Anker.

Chaffee, P. (1997). Accountable leadership: A resource guide for sustaining legal, financial, and ethical integrity in today's congregations. San Francisco: Jossey-Bass.

Chang, R. Y. (1996). Building a dynamic team. Irvine, CA: Richard Chang Associates.

Chapman, E. N. (1990). Attitude: Your most priceless possession. Menlo Park, CA: Crisp.

Chapman, E. N. (1992). The new supervisor: A guide for the newly promoted. Menlo Park, CA: Crisp.

Chapman, E. N. (1994). Supervising part-time employees. Menlo Park, CA: Crisp.

Cherniss, C. & Adler, M. (2000). Promoting emotional intelligence in organizations. Alexandria, VA: American Society for Training & Development.

Chickering, A. W. & Reisser, L. (1993). Education and identity. San Francisco: Jossey-Bass.

Chickering, A. W., Dalton, J. C. & Stamm, L. (2006). Encouraging authenticity & spirituality in higher education. San Francisco: Jossey-Bass.

Chu, D. (2006). The department chair primer: Leading and managing academic departments. Bolton, MA: Anker.

Clark, S. M. & Lewis, D. R. (Eds.). (1985). Faculty vitality and institutional productivity: Critical perspectives for higher education. New York: Teachers College Press.

Clawson, J. (2003, 1999). Level three leadership: Getting below the surface. Upper Saddle River, NJ: Pearson Education.

Cloke, K. & Goldsmith, J. (2000). Resolving conflicts at work—a complete guide for everyone on the job. San Francisco: Jossey-Bass.

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Cocheu, T. (1993). Making quality happen: How training can turn into real improvement. San Francisco: Jossey-Bass.

Cohen, A. M. & Brawer, F. B. (1987). The collegiate function of community colleges. San Francisco: Jossey-Bass.

Cohen, A. M. & Brawer, F. B. (1991). The American community college. (2nd Ed.). San Francisco: Jossey-Bass.

Cohen, A. M., & Brawer, F. B. (1994). Managing community colleges: A handbook for effective practice. San: Jossey-Bass Publishers.

Cohen, A. M. & Kisker, C. B. (2010). The shaping of American higher education: Emergence and growth of the contemporary system. San Francisco: Jossey-Bass.

Cohen, D. (2005). The heart of change field guide: Tools and tactics for leading change in your organization. Boston: Harvard Business School Press.

Cohen, E. (2007). Leadership without borders: Successful strategies from world-class leaders. Singapore: Wiley and Sons.

Cohen, W. A. (2010). Drucker on leadership: New lessons from the father of modern management. San Francisco: Jossey-Bass.

Colan, L. J. (2003). Sticking to it—The art of adherence. Dallas, TX: CornerStone Leadership Institute.

Collins, J. (2001). Good to great. New York: Harper Collins.

Collins, J. (2005). Good to great and the social sectors: A monograph to accompany good to great. New York: Harper Collins.

Collins, J. (2009) How the mighty fall: and why some companies never give in. New York, NY: Harper Collins

Comeaux, P. (2005). Assessing online learning. Bolton, MA: Anker.

Commission on the Future of Community Colleges, & Metropolitan Life Foundation (Eds.). (1988). Building communities: A vision for a new century. Washington, DC: American Association of Community and Junior Colleges.

Community College Roundtable. (1994). Community colleges: Core indicators of effectiveness. Washington, DC: Community College Press.

Conger, J. A. (1989). The charismatic leader: Behind the mystique of exceptional leadership. San Francisco: Jossey-Bass.

Conger, J. A., Spreitzer, G. M., & Lawler III, E. E. (1999). The leader's change handbook: An essential guide to setting direction and taking action. San Francisco: Jossey-Bass.

Conger, J. A & Rigio, R. E. (2007). The practice of leadership: Developing the next generation of leaders. San Francisco: Jossey-Bass.

Conley, C. (2007). How great companies get their mojo from maslow. San Francisco: Jossey-Bass.

Conlow, R. (1991). Excellence in management: Learn to bring out the best in people. Menlo Park, CA: Crisp.

Cottrell, D. (2000). Listen up, leader! Dallas, TX: The Walk the Talk.

Cottrell, D. (2002). Monday morning leadership. Dallas, TX; CornerStone Leadership Institute.

Cottrell, D. (2005). 12 choices…that lead to success. Dallas, TX: CornerStone Leadership Institute.

Cottrell, D. & Harvey, E. (2002). “Memos” to: Managers. Dallas, TX: The Walk the Talk.

Cottrell, D. & Layton, M. (2000). 175 ways to get more done in less time. Dallas, TX: CornerStone Leadership Institute.

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Cottrell, D. & Layton, M. (2002). The manager’s coaching handbook. Dallas, TX: The Walk the Talk.

Covey, S. (2004) The 8th habit: From effectiveness to greatness. New York: The Free Press.

Covey, S. R., Merrill, A. R., & Merrill, R. R. (1994). First things first: To live, to love, to learn, to leave a legacy. New York: Simon & Schuster.

Creswell, J.W., et al. (1990). The academic chairperson’s handbook. Lincoln, NE: University of Nebraska Press.

Cross, K. P. (1976). Accent on learning. San Francisco: Jossey-Bass.

Cross, K. P. (1981). Adults as learners: Increasing participation and facilitating learning. San Francisco: Jossey-Bass.

Cross, K. P. & Angelo, T. A. (1988). Classroom assessment techniques: A handbook for faculty. Ann Arbor, MI: National Center for Research to Improve Post-secondary Teaching and Learning.

Cross, K.P., & Steadman, M. H. (1996). Classroom research: Implementing the scholarship of teaching. San Francisco: Jossey-Bass.

Cross, R., Thomas, R. J. (2009). Driving results through social networks: How top organizations leverage networks for performance and growth. San Francisco: Jossey-Bass.

Crumpton, D.J. (2000). Mastering change through conscious choice. Elk Grove, CA: DCA.

Cunningham, C. & Coombs, N. (1997). Information access and adaptive technology. Phoenix, AZ: American Council on Education/Oryx Press.

Cunningham, W. G. & Cordeiro, P. A. (2003). Educational leadership: A problem-based approach. (2nd ed.). Boston: Allyn & Bacon.

Daniel, C. T. & Hastings, J. H. (2000). Building successful relationships between community colleges and the media. San Francisco: Jossey-Bass.

Davis, B. G. (2009). Tools for teaching: Second Edition. San Francisco: Jossey-Bass.

Davis, J. R. (1993). Better teaching, more learning: Strategies for success in postsecondary settings. Phoenix, AZ: American Council on Education/Oryx Press.

Davis, J. R. (1995). Interdisciplinary courses and team teaching: New Arrangements for learning. Phoenix, AZ: American Council on Education/Oryx Press.

Davis, S. & Botkin, J. (1995). The monster under the bed. New York: Touchstone/Simon & Schuster.

Deal J. J. (2007). Retiring the generation gap: How employees young and old can find common ground. San Francisco: Jossey-Bass.

Deblieux, M. (1997). Stopping sexual harassment before it starts: A business and legal perspective. West Des Moines: American Media.

Decker, B. (1996). The art of communicating: Achieving interpersonal impact in business. Menlo Park, CA: Crisp.

Deming, V. (2004). The big book of leadership games. New York: McGraw-Hill.

Denning, S. (2005). The leaders guide to storytelling: Mastering the art and discipline of business narrative. San Francisco: Jossey-Bass.

DePree, M. (1997). Leading without power: Finding hope in serving community. San Francisco: Jossey-Bass.

Diamond, R. M. (1995). Preparing for promotion and tenure review. Boston: Anker.

Diamond, R. M. (1999). Aligning faculty rewards with institutional mission: Statements, policies, and guidelines. Boston: Anker.

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Diamond, R. M. (2002). Promotion, tenure, and faculty review committees. Boston: Anker.

Diamond, R. M. (2004). Preparing for promotion, tenure, and annual review. (2nd Ed.) Boston: Anker.

DiBella, A. J. & Nevis, E. C. (1998). How organizations learn: An integrated strategy for building learning capability. San Francisco: Jossey-Bass.

Dickeson, R. C. (1999). Prioritizing academic programs and service –Reallocating resources to achieve strategic balance. San Francisco: Jossey-Bass.

Dill, D. D. & Associates. (1990). What teachers need to know: The knowledge, skills, and values essential to good teaching. San Francisco: Jossey-Bass.

DiSanza, J. & Legge, N. (2000) Business and professional communication. Boston: Allyn & Bacon.

Dodge, B. & Cottrell, D. (2001). Becoming the obvious choice! Dallas, TX: CornerStone Leadership Institute.

Donald, J. (1997). Improving the environment for learning—Academic leaders talk about what works. San Francisco: Jossey-Bass.

Drake, J. (1998). Performance appraisal: One more time. Menlo Park, CA: Crisp.

Driver, M. J., Brousseau, K. R., & Hunsaker, P. L. (1993). The dynamic decision-maker: Five decision styles for executive and business success. San Francisco: Jossey-Bass.

Eaton, J. S. (1988). Colleges of choice: The enabling impact of the community college. New York: American Council on Education/Macmillan.

Eaton, J. S. (1994). Strengthening collegiate education in community colleges. San Francisco: Jossey-Bass.

Ehrle, E. B. & Bennett, J. B. (1988). Managing the academic enterprise. New York: American Council on Education/Macmillan.

Ehrlich, T. (2000). Civic responsibility and higher education. Phoenix, AZ: Oryx Press.

Eikenberry, K. (2007). Remarkable leadership: Unleashing your leadership potential one skill at a time. San Francisco: Jossey-Bass.

Elliott, P. G. (1994). The urban campus: educating the new majority for the new century. Phoenix, AZ: American Council on Education/Oryx Press.

Elsner, P. A. & Boggs, G. R. (2005). Encouraging civility as a community leader. Washington DC: Community College Press.

Fairweather, J. S. (1996). Faculty work and public trust: Restoring the value of teaching and public service in American academic life. Needham Heights, MA: Allyn & Bacon.

Falcone, L. (Ed.). (1994). The critical link: Community colleges and the workforce. Washington, DC: American Association of Community Colleges, National Center for Higher Education.

Farber, B. A. (1991). Crisis in education: Stress and burnout in the American teacher. San Francisco: Jossey-Bass.

Finch, L. C. (1990). Telephone courtesy and customer service. Menlo Park, CA: Crisp.

Folberg, J. & Taylor, A. (1984). Mediation: A comprehensive guide to resolving conflicts without litigation. San Francisco: Jossey-Bass.

Folger, J., Poole, M., & Stutman, R. (2001). Working through conflict. New York: Addison Wesley Longman.

Footlick, J. K. (1997). Truth and consequences: How colleges and universities meet public crises. Phoenix, AZ: American Council on Education/Oryx Press.

Foster, B. & Seeker, K. R. (1999). Coaching for peak employee performance. San Francisco: Jossey-Bass/Pfeiffer.

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Hofstede, G. (2001). Cultures consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, CA: Sage.

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Kets de Vries, M. F. R. (2010). Reflections on leadership and career development. San Francisco: Jossey-Bass.

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Maddux, R. B. (1992). Team building: An exercise in leadership: A proven way to increase effectiveness. Menlo Park, CA: Crisp.

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Milliron, M. D. & Miles, C. L. (2000). Taking a big picture look: Technology, learning and the community college. Mission Viejo, CA: Innovation Press.

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Nilson, L. B. & Miller, J. E. (2009). To improve the academy: Volume 27. San Francisco: Jossey-Bass.

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