1

Cavalier: A chocolate story of SAP Fast-Start

Felix VerdegemManaging Director Cavalier

Ingeborg BuyleProject Manager

SAPience.be User Day 2012

2

Agenda

• Introduction• Cavalier• Expertum

• Challenges for Cavalier• Requirements from Cavalier• Solution Strategy: SAP Business All-in-One• Fast start implementation• Business Value for Cavalier

SAPience.be User Day 2012

SAPience.be User Day 2012 3

Cavalier

Cavalier has focused on producing the most delicious Belgian chocolate without added sugars since 1996.

Cavalier’s objective is to have consumers that enjoy the most delicious chocolate in a healthy way.

We accomplish this mission with 30 employees in Belgium (Eeklo and Lovendegem).

Cavalier is innovator in a range of Belgian chocolates with sweeteners from Stevia.

Cavalier has sales in +/- 50 countries worldwide.

SAPience.be User Day 2012 4

Cavalier

Your benefits:

+ Unique & delicious taste+ Extensive product range

+ Contains antioxidants+ Rich in fibres+ Contains vitamin E, magnesium and iron+ Prebiotic

+Toothfriendly+ Cholesterol neutral- No sugars added- No transfats- Limited calorie intake

5

Expertum

SAPience.be User Day 2012

MissionExceed client expectations by providing top-quality expertiseProvide our people a safe environment for personal and professional

growth

Some FactsFounded in April 2006 by 2 ex-SAP Belux employeesTeam of +50 SAP Experts and Project ManagersHighly skilled and experienced SAP consultants in all SAP

areas, combined with a wide industry knowledge in several domains

Own SME Solution: Value4SMEExpertum First on the Belgian market to receive SAP

Certificate for Active Quality Management

Partnerships:

SAPience.be User Day 2012 6

Challenges for Cavalier

Cavalier reached the limits of the own developed “ERPapplication”

Lack of functionality to support the future growth because of the introduction of chocolate products with sweeteners from stevia

No integration between various applications Cavalier was using

Lack of end-to-end visibility on the supply chain

Lack of reporting overview, what a growing company needs to take correct decisions to move forward

SAPience.be User Day 2012 7

Requirements from Cavalier

“The new solution had to meet current and future business requirements”

Integration of all processes

End-to-end visibility over the supply chain

A solution that supports globalization

Scalable tool to support our future growth

SAPience.be User Day 2012 8

Solution Strategy

“Climbing the Maturity Curve…”

Start with replacing what the customers currently has

Improve existing processes with Fast Start Modules Adapt and scale the solution as the needs change

Build on highly scalable and proven technology

Create a simplified work environment

SAPience.be User Day 2012 9

Proposed Solution

SAP Business All-in-One withERP: streamlines your business, linking orders, stock and production processes with invoices and cash-inCRM: improves customer service level and tunes marketing and sales processesBI (Business Intelligence): provides deep insight into business data, allowing better decision making

Best practicesbased on experiences in our industry adapt Cavalier’s processes to these standards, and not vice versa

Fast-Start implementation approach“Get the people ready instead of getting the solution ready”.Accelerators to shorten implementation time and reduce TCO: Live in 3 months

SAP Business All-in-One Fast-Start Program

A simplified end-to-end process to evaluate, acquire and implement rapidly a ‘consumption ready’ SAP Business All-in-One solutionIncludes

A unique method to plan a solution and receive an immediate cost estimateA pre-integrated software stack from SAP partners that can be preinstalledAccelerators to shorten implementation times and reduce TCO

“Get the people ready instead of getting the solution ready”.

Plan project

Build project charter

Set up Implementation standards and procedures

Execute kick-off

System setup (DEV&QA)

Production hardware installation

Quality check: Project preparation

Monitor live environment

Close open issues

Start long term support plan

Quality check: Go Live

Project closing

Refine cutover plans

Establish long term support plan

Train end users

Create & staff help desk

System management

Execute cutover

Quality check: Final preparation

Start of production

RealizationFinal

PreparationGo Live & Support

Present solution/ implementation approach

Validate customer fit

Set expectations with customer

Create Proposal Document

Review and submit proposal

Review data requirements and data cleansing plan

Train project team

Prepare Organizational Change management

Set up project team environment

Decide system landscape and Install hardware

Order SAP BP

Present prototype system

Assess data complexity

Identify Delta requirements

Design Delta solution

Get customer to sign off blueprint with Delta

Finalize Statement of work

EvaluationPre-Project Activities

Delta Requirement

Evaluation Roadmap Implementation Roadmap

Validate organizational configuration

Validate business processes

Realize delta requirements

Conduct organizational change management

Planning for production support and cutover

Run Integration & acceptance test

Plan end user training

Internal review

time

Go-Live

Projectkick-offStart

Project Preparation

Customerqualified

Contractsignature

Solution OverviewSAP Business All-in-One and Value4SME Extensions

SAP Best Practices Baseline Package, version V1.604 BE

SAP Best Practices CRM, version V1.2007SAP Best Practices Business Warehouse, version V3.70

SAP ERP software, version ECC 6.00 Ehp4SAP CRM software, version CRM 2007

SAP NetWeaver Business Client, version NWBC 3.0

Value4SME ExtensionsAutomatic calculation of ‘praliné’ recipeProduction order output and label printingPricing simulation and customer contracts

Best Practices

Business Intelligence

ERP CRM

Technology Platform

Best Practices

Business Intelligence

ERP CRM

Technology Platform

Solution OverviewSAP Business All-in-One

Key processes and functionality @ Cavalier

Enterprise Resource Planning (ERP)Production Planning and Execution Sales Order Management with online stock availability checkIntegrated Financial and Analytical Accounting

Customer Relationship Management (CRM)Account & Activity ManagementOpportunity Management

Business Warehouse (BW)Sales and Stock ReportingProfitability & Margin Analysis

Fast-Start Project Approach

“Get the people ready instead of getting the solution ready”

Plan project

Build project charter

Set up Implementation standards and procedures

Execute kick-off

System setup (DEV&QA)

Production hardware installation

Quality check: Project preparation

Monitor live environment

Close open issues

Start long term support plan

Quality check: Go Live

Project closing

Refine cutover plans

Establish long term support plan

Train end users

Create & staff help desk

System management

Execute cutover

Quality check: Final preparation

Start of production

RealizationFinal

PreparationGo Live & Support

Present solution/ implementation approach

Validate customer fit

Set expectations with customer

Create Proposal Document

Review and submit proposal

Review data requirements and data cleansing plan

Train project team

Prepare Organizational Change management

Set up project team environment

Decide system landscape and Install hardware

Order SAP BP

Present prototype system

Assess data complexity

Identify Delta requirements

Design Delta solution

Get customer to sign off blueprint with Delta

Finalize Statement of work

EvaluationPre-Project Activities

Delta Requirement

Evaluation Roadmap Implementation Roadmap

Validate organizational configuration

Validate business processes

Realize delta requirements

Conduct organizational change management

Planning for production support and cutover

Run Integration & acceptance test

Plan end user training

Internal review

time

Go-Live

Projectkick-offStart

Project Preparation

Customerqualified

Contractsignature

Enhancements follow

ingAgile M

ethodologies

Sprints

3 Months

Agile SAP @ Cavalier “Sprints …”

Agile is based on short implementation cycles and high speedIterations or “Sprints” are short time frames ('time-boxed‘)Each “Sprint” is worked on by a multi-disciplinary team through a full cycle, including planning, requirements analysis, design, coding/configuration, unit testing, and acceptance testing when a working product is demonstrated to stakeholdersConcentrate on most valuable functionality first

BenefitsFaster Results

Working software deliveredValue prioritized by customer

More TransparencyWorking software is measure for progress

Increased FlexibilityCan respond to changes per ‘Sprint’Agile Planning

• Scope & priorities• Schedule• Budget

Sprint Realization• System setup• Interactive demo• Test & validation

Deliver Value• Sprint review• Training• Benefit monitoring

Fast-Start Program Benefits

Rapid time to valueGet consumption-ready ERP extended with integrated CRM and business intelligence functionality

Shorter and more predictable implementation Rapid prototype

What you see is what you get

Lower total cost of ownership Benefit from easy-to-implement, preconfigured software

Leverage of industry best practices Standard functionality and complete pre-configured scenarios for SAP ERP, CRM and BW

Ability to scale and expand in the future

Business Value of the SAP BAIO Solution for Cavalier

Streamlined processes with seamless integration between finance, logistics & sales

Better reporting : increased visibility on business performance, sales and customer loyalty

Insight on production costs and profitability margin

=> Great foundation for future growth !

Thank you!

17SAPience.be User Day 2012

Visit our website at http://www.faststartmetexpertum.net/