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Nelnet Payment PlansYour campus commerce and payment plan experts.

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Put Students First• Improve Access & Affordability

– Spread payments out– Multiple plan options

• Convenience– 24X 7 – Integration and automation to FMS

• Account Management Support from Lincoln, NE• Low cost to students• NO COST to College

Enhance Student Success!

How Can NBS Help?

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Payment Plan Options

• Prescheduled, automatic, recurring payments - as your institution chooses!

• One sign up per quarter - Electronic authorization

• Payments are processed via - ACH Bank Draft or - Credit/Debit Card

• FMS automation for account information and adjustments

• Nelnet Maintains contact with payers throughout term • Monthly email reminder notice• Missed payments (Process-Inform-Process) • Change of Payment or amount due or date changes• 800 number support reduces calls to business office

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Flexible Plan Design

• Any number of payments• Begin and end at any time• No Interest, No Qualifying, No Credit

Check, No Minimum • Web enrollment • Multiple student payment options

under one system• Program focused options

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Account Managers (Payer & Staff phone support)

• Assist payers with setting up an agreement

• Support payer phone calls with questions on their payment plans

• Research banking problems and problem agreements

• Assist the institution with account management

• Answer questions and provide training

• MyPaymentPlan.com resource

• Manage payment plan agreements

• Manage the marketing material process

NBS Payment Plans – Ongoing Support

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Marketing Your Program

1. Hosted Splash Page2. Web ready banner

ads3. Web Ready

information button4. Bookmarks5. Posters

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History of NBS/SBCTC Schools RelationshipCollege Customer Since Plan Usage –

Fall 2012Usage %

South Seattle CC March 2007 600 10%

North Seattle CC March 2007 710 11%

Seattle Central March 2007 653 8%

Tacoma CC April 2007 223 3%

Centralia College July 2007 169 7%

Walla Walla CC November 2007 545 13%

Lower Columbia Coll. March 2008 220 4%

Lake Washington TC March 2009 280 5%

Shoreline CC August 2009 464 6%

Big Bend CC* May 2012 - -

Bellevue CC* May 2012 - -

Whatcom CC June 2012 177 5%

* Implementing

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Information Flow – eCashier

1. Student data from FMS to eCashier to create agreement

2. Enrollment Confirmation to FMS record3. Payment posting4. Balance change upload5. End of Qtr. Processing (removes flag)6. Student course drop

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• Goals – Eliminate manual posting of transactions by campus staff – Single Board IT supported Interface for NBS campuses– Eliminate special exceptions in FMS for campuses using NBS payment plans

• Scope– Set ‘Unusual Action’ code for Payment Plans– Automate posting of remittances to Student Accounts– Automate current student account balances for NBS payment plan re-

balancing– Correctly calculate student refunds in FMS for campuses using NBS

• At 50% refund deadline

• Status– Freshe Legacy selected to do the design and implementation work– Seattle live and perfecting process

Full Integration with FMS/SMS

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Integration and Implementation overview

• Current Status• How did we do it?• Business processes changes• Things we learned• Efficiencies gained

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Integration and Implementation overview• State Board Role

• Programming• Documentation

• College Resources/effort• Nelnet

• Project Management• Create eCashier site• Create plan/term ID’s• Create FTP process/access for school for file

transfer• Work with school on manipulating WACI Pages

(screen scrape)• Staff Training (InstaFACTS)

• Timeline – 60-90 days • Dependent on college resources

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Thank you!

We look forward to working with you.

Paul Aries, RVP800-811-1079Paul.aries@nelnet.net

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