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• Mr. Khaled Al-Shamali. MIS- Senior Engineer Specialist

• Mis. Maryem Al-Dhamer. Director of the portal department.

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KCB : THE KUWAIT STATE’S PUBLIC LENDER

• Since 1960• Grant loans to Kuwaiti citizens without interest. • Bank loan conditions that allow citizen is taken for:

Marriage Mortgage LoanWomen (Divorce & Widow) Handicapped Grant

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KCB STRATEGY

The main strategy of the KCB is restructuring the mechanism to facilitate the transactions and process in the bank.

KCB OBJECTIVE

The objective has been to provide a convenient and simplified automated loan application process for the valued citizens. That achieved by applying the following solutions:

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5 MINUTES LOAN KCB PORTAL E-CONNECT

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Def. : Communication way between KCB and other Kuwait Governmental Organizations.

KCB LOANKuwait Governmental Organizations.

KGO II KCB Portal

E-CONNECT SOLUTION

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THE 5 MINUTES PROJECT

KCB’s Loan funded faster than a speeding Bullet. !!!

Payment Delivery

The legacy Personal Loan lifecycle

1. Customer Info.2. Application3. Committee4. Decision5. Relations6. 1st Payment7. 2nd Payment8. Cheque issuing9. Cheque Approving

Loan’s Lifecycle

Customer?Loan Document

s

KCB

Application Authenticati

on

Payment Delivery

The Auto-Loan lifecycle5min

Customer?• Connect Online to obtain the Customer’s Certified info & Execute the Auto-Loan Transaction.

Submit Application

KCB

Online Cash

Transfer

KCB PORTAL

KGOIIKuwait Online

SMS & EMAIL

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WELCOME TO KCB PORTAL

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E-SERVICES

KCB Portal

Customer Account Registration

Payment Request

Loan Request

Update Information customer

Request Certificate whom it may concern

Suggestions and Complaints

Dues & Installment Payment (K-Net)

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Thanks