1 its 2003, taipei © 2001, cisco systems, inc. all rights reserved. mobile & public wireless...
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1ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Mobile & Public Wireless LAN Solution Integration
Howard Tsai
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222ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Agenda
• Mobile & WLAN Market Trends
• Key Technologies of Mobile & PWLAN Integration
• Case Study of WLAN Services
• Summary
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333ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
U.S.: 2.5G/3G/PWLAN Service Revenues
Relative size of revenuesData service segmentation
Source: IDC, 2003
2002
WAN data revenue: $3.6BP-WLAN revenue: $8.5M
2002
WAN data revenue: $3.6BP-WLAN revenue: $8.5M
2006
W A N d a ta re ven u e: $32 .8BP -W L A N re ven u e : $1 .5B
2006
W A N d a ta re ven u e: $32 .8BP -W L A N re ven u e : $1 .5B
$0
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
$35,000
2002 2003 2004 2005 2006
Th
ou
sa
nd
s
Mobile Internet (WAP & other)
Networked-based messaging (SMS, IM, MMS)
Data-only device connectivity
Mil
lio
ns
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444ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Wireless LANs Equipment Are Taking Off
($ Billions)
Source: Forward Concepts, 2003
Future Growth Due To:
StandardsLots of BandwidthLow CostEmbedded in LaptopsVariety of DevicesVoice + DataMultiple ApplicationsSecurity Issues SolvedEase of DeploymentNetwork Mgmt. ToolsEnterprise Adoption
Worldwide WLAN Market*includes embedded clients, add-on client cards, & infrastructure equipment for both the business and consumer segments
CAGR = 43%
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555ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Enterprises Driving Early WLAN Market Growth
WLAN Equipment Market
$-
$500.0
$1,000.0
$1,500.0
$2,000.0
$2,500.0
$3,000.0
$3,500.0
$4,000.0
$4,500.0
$5,000.0
2000 2001 2002 2003 2004 2005
Enterprise WLAN Market Total WLAN Market
• By 2002, Gartner estimates that 75% of U.S. Enterprises will have piloted or deployed WLAN Infrastructure
• Enterprise WLAN market is expected to represent 1/3 of Total WLAN market: In 2005 the Enterprise WLAN market is expected to grow to a $1.6 Billion market which represents more then 30% of the Total WLAN market
Diagram Data Source: Synergy Research Group, May 2002
Source: Gartner, Notebook Market Predictions for 2002, 12/2001
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666ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Evolution of the WLAN Market
Specific IndustriesHotels
RetailAirports Coffee Shops HospitalsConvention Center Manufacturing
Managed Enterprise VPN
OfficeWLANs
OutdoorWirelessBridging
HomeNetworking
New ApplicationsPhones, PDA’s, Printers
Buses, Sports Events, Construction SitesPublic Safety (Police, Ambulances)
Early Adopters
Major Market
Next Wave
EducationUniversities
K-12 Libraries
Public WLAN Services
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777ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Enterprise Spending Priorities
0 10 20 30 40 50 60 70
Video Conferencing
Network OS
WAN Services
LAN Infrastructure
Network Management
Remote Access
Servers
Wireless
Storage
Disaster Recovery
Security
Source: Network World, IT Spending Survey 2002Source: Network World, IT Spending Survey 2002
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© 2002, Cisco Systems, Inc. All rights reserved.
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999ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Wireless LAN Market Share Data
Cisco 51%Cisco 51%
SymbolSymbol 11.5%11.5%ProximProxim 9%9%EnterasysEnterasys 4%4%3Com3Com 3%3%AvayaAvaya 2%2%
WLAN Enterprise Infrastructure MarketWLAN Enterprise Infrastructure Market
Total WLAN MarketTotal WLAN Market
Cisco 16%Cisco 16%
Others 27%Others 27%
LinksysLinksys 17%17%BuffaloBuffalo 12%12%D-LinkD-Link 11%11%NetgearNetgear 8%8%ProximProxim 5%5%SymbolSymbol 4%4%
Source: Dell’Oro, Feb.’03Source: Dell’Oro, Feb.’03
(Enterprise Market, Access Points & Bridges, 802.11a + b + g)
(Consumer + Enterprise, Infrastructure + Clients, 802.11a + b + g)
Others 19.5%Others 19.5%
Con
sum
er
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101010ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Perceived Customer Service Needs
CONSUMER
• Personalized services & content
• (Very) easy to use
• Lower price: charged by value not by traffic
ENTERPRISE
• Enable mobile working
• Plug-and-Play
• Application-ready
• Easy to Manage
• Secure/Trusted
SourceSource : : Cisco AnalysisCisco Analysis
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131313ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Agenda
• Mobile & PWLAN Market Trends
• Key Technologies of Mobile & PWLAN Integration
– VPN
– Security
– IP Mobility
• Case Study of WLAN Services
• Summary
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141414ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Public Wireless LAN Solution Architecture
SESM
AAAHLR-Proxy
Billing
SSG
Internet
Extranet
Walled Garden Services
CorporateVPN
CGF
Tunnel
IP
VPN
ITP
HLR/AuC
SS7 Network
Roaming ConsortiumGRX, GRIC, etc
Foreign PLMN
HLR/AuC
Cisco 2600 SSG /BBMS
Airline 1Ticketing,Baggage
Airline 2Ticketing,Baggage
Operator A
ISP Cloud/Internet
PMS AAA
L2 or L3 Device
Hot Spot 1
Hot Spot 2
HA
PDSN
GGSN
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151515ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
GPRS and PWLAN Integration
• Everything Separate
• Common Services
• Common Subscription
• Common Billing
• Common User Authentication
• Common Roaming Agreements
• Seamless Mobility
De-coupled
Integration Model
Loose Coupling
Tight Coupling
What does it mean?
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161616ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Mobile WLAN Integration EvolutionMobile WLAN Integration Evolution
1. Single Service View: common billing and custom care.
2. Network Control: mobile based access control and charging?
3. Single Voice Access: Access to GSM CS Services.
4. Service Continuity: Between WLAN and GSM/GPRS.
5. New Services: Access to 3GPP PS services.
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171717ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
#1 Concern:Wireless LAN Security
“War Driving”
Hacking into WEP
Lessons:
• Security must be turned on (part of the installation process)
• Employees will install WLAN equipment on their own (compromises security of your entire network)
• WEP keys can be easily broken (business & government users need better security)
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181818ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Corporate Network
Client Enabled VPN: Operator only provide a access way
DHCP
AAA
Internet
VPNsBTS SGSN/PCFBSC
HLR
PLMN
Proxy AAADNS
GTP/RP WML content
App Servers
GGSN/PDSN
Client IP software is source Original IP layer
VPN concentrator terminates
tunnel
GTPTunnel VPN tunnel
BGW BGW
Air LinkEncryption
optional
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191919ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
CoreNetwork
Sample “Wireless” VLAN Deployment
Router
Company-B Floor 2
Company-A Floor 1
DataVLAN
VoiceVLAN
802.1Q Trunk
Network Server(User Database,DHCP/DNS Services)
RADIUS Server
SSID=Voice2SSID=Voice1
802.1x with Dynamic WEP/LEAP + TKIP/MIC
802.1x with Dynamic WEP/LEAP
Cisco CallManager
SSID=Data
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202020ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Client Differentiation with VLANs
SSID: phoneSecurity: LEAP + WEP
SSID: laptopSecurity: PEAP + AES
SSID: pdaSecurity: LEAP + TKIP
AP Channel: 6SSID “laptop” = VLAN 1SSID “pda” = VLAN 2 SSID “phone” = VLAN 3
802.1Q wired network w/ VLANsAllows a single WLAN
network to handle different devices with
different types of security (up to 16 separate VLANs)
Allows a single WLAN network to handle
different devices with different types of security (up to 16 separate VLANs)
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212121ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Seamless Handoff With Dual-mode Handset(Generic Architecture)
IPAP
Cell/PSTN
HS
Overview: Overview: - Handoff is accomplished by managing VoIP call legs- Make before break ensures seamless handoff- HS is responsible for forwarding media from the appropriate call leg.- HS can use media processing to estimate and compensate for delay differences between mobile and VoIP call-legs
Overview: Overview: - Handoff is accomplished by managing VoIP call legs- Make before break ensures seamless handoff- HS is responsible for forwarding media from the appropriate call leg.- HS can use media processing to estimate and compensate for delay differences between mobile and VoIP call-legs
MS(Dual-mode)
VGWCCM/PS: Call Manager/ Proxy Server
MS: Mobile Station
HS: Handoff Server
VGW: Voice Gateway
CCM/PS
Phone B
VoIP Signaling
Handoff SignalingCellular/PSTN signaling
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222222ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Cisco’s WLAN Security Hierarchy
Authentication:
• 802.1X-based LEAP
• 802.1x-based EAP-TLS
• 802.1X-based PEAP with One-Time Passwords
• 802.1X-based SIM
Encryption:
• Dynamic WEP keys
• Cisco pre-standard TKIP
• 802.11i-standard TKIP, part of WPA (Wi-Fi Protected Access)
• AES Blue: Available todayGreen: Future 802.11i Standards
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232323ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
The Cisco Wireless Security Suite
CCX
802.1X
Au
then
tic
atio
nTKIP
orAESEn
cryp
tio
n
WPA Interoperability
Strong Security
Mobility
Scalability
Low CostOn-Campus
Remote Access
VPN is the Best Solution!
Remote Access
WPA: Wi-Fi Protected Access
CCX: Cisco Compatible eXtensions
TKIP: Temporal Key Integrity Protocol
AES: Advanced Encryption Standard
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242424ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Wi-Fi Protected Access (WPA)
• WPA is the biggest thing to happen to WLAN security since Cisco LEAP
• Cisco has supported the base technologies of WPA longer than any other vendor
• All new products after Aug.’03 MUST have WPA
Existing products are grandfathered
• 802.11i-standard TKIP + 802.1X authentication
• There is a non-802.1X version of WPA for home use which is unsuitable for enterprises
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252525ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
WLAN Security:802.1X Authentication
• LEAP
“Lightweight” EAP
Nearly all major OS’s supported:
WinXP/2K/NT/ME/98/95/CE, Linux, Mac, DOS
• EAP-TLS
EAP-Transport Layer Security
Mutual Authentication implementation
• PEAP
“Protected” EAP
Establishes secure tunnel (similar to VPN)
Supported by Cisco, Microsoft, & RSA
Option: One-Time Passwords (“OTP”)
Client
APRadiusServer
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262626ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Broadening Support for LEAP
Cisco has licensed LEAP to many companies:
• LEAP support: RADIUS serversFunk Software: Steel-Belted Radius ServerInterlink: Secure.XS Radius Server
• LEAP support: Client DevicesApple: Powerbooks/iBooksHP: Print ServersSymbol: HandheldsIntermec: Handhelds
• LEAP support: Client SoftwareFunk Software: Odyssey Client v.1.1Meetinghouse: Aegis Client v.1.3.6
• LEAP support: ChipsetsIntel TIIntersil MarvellAtheros AgereAtmel Broadcom
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272727ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
WLAN Security:Encryption
• TKIPTemporal Key Integrity Protocol
Dec.’01: Cisco’s pre-standard TKIP
Aug.’03: 802.11i-standard TKIP (part of WPA)
• AESAdvanced Encryption Standard
“The Gold Standard”
Optional part of 802.11i spec
Hardware encryption vs. software encryption
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282828ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Cisco Compatible Program (“CCX”)for WLAN Client Cards
• No cost licensing of Cisco wireless technology, via Cisco Compatible eXtensions (“CCX”) specification for use in non-Cisco wireless client devices
• Independent testing to ensure interoperability with Cisco infrastructure
• Marketing of these devices by Cisco and the client suppliers under the Cisco Compatible brand
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292929ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Goals of Internet Mobility
• Not constrained by location
• Always on IP connectivity
• Transport Independent
• Robust Roaming Connections
• Application Mobility
• Application Continuity
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303030ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Mobile IP
• Transparent connectivity to all other hosts
• Mobile always reachable at the same IP address
• Only the Home/Foreign Agent needs to knowthe mobile’s location
• Scalable Solution: All other routers do normal forwarding
The Solution for Mobility at the IP Layer
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313131ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Mobile IP Components
MN, Mobile Node
Using its “home” IP address, regardless of which network it is connected.
FA, Foreign Agent
• Provides an local IP address to the MN called “Care Of Address” (COA)
• Acts as a ‘relay’ between the MN and its Home Agent
HA, Home Agent
• Association of the MN’s “home” IP address and its “care of address” on the foreign network
• Redirects and tunnels packets to the care of address on the foreign network
CN, Correspondent NodeDestination IP host in session with a Mobile Node
MN
HA
FA
CN
Internet
COA
MN
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323232ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Overview of Mobile IP Functionality
• 1. MN discovers Agent
• 2. MN obtains COA (Care Of Address)
• 3. MN registers with HA
• 4a. HA tunnels packets from CN to FA
• 4b. FA detunnels packet and forwards to MN
• 5. FA forwards packets from MN to CN
HA FA1. and 2.1. and 2.
3.3.MN
CN5.5.
4.4.
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333333ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Vertical Market Applications
Defense • Army, Navy, Marines, Air Force,
NATO, UK DoD, etc. Public Services & Homeland
Security• EMS• Police• Fire Fighters
Commercial Markets• Mass Transit • Rail & Airlines • Rental fleets • Commercial aircraft • Heavy equipment, logistics
Consumer Automotive• Telematics• Infotainment
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343434ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Effective Continuity of Public Safety
CDPD/1xRTT/GPRS
802.11 Hotspot
DMV driver database
NFIS National Criminal DB
Video Storage Database
Dispatch Center for remote video monitoring
Core Network
Mobile Network
Applications are accessed by the Mobile Network via Cellular Network
Applications are now accessed by the Mobile Network via the 802.11 Hotspot
Patrol vehicle roams into 802.11 coverage
Mobile Router
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353535ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Agenda
• Mobile WLAN Market Trends
• Key Technology of Mobile & WLAN Integration
• Case Study of WLAN Services
• Summary
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363636ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Internet
SP #2 Data Center
BBSM/ SSG
Airline 1Ticketing,Baggage
Airport Gates
Airline 2Ticketing,Baggage
SP #1Cloud
RADIUS/SNMP/SESM/DHCP/DNS/Appsservers
SP #1 Data Center
RADIUS/SNMP/SESM/DHCP/DNS/Appsservers
SP #2Cloud
Hot Spot Access Service ProviderHot Spot Access Service Provider
Mobile SP
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373737ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
Munich Airport Uses Cisco Technology for the World's First WiFi Multiple ISP Hotspot
MUNICH, Germany--(BUSINESS WIRE)--June 5, 2003-- Using technology from Cisco Systems, the German airport operator Flughafen Munchen GmbH (FMG) is making Munich International Airport with wireless Internet user-friendly hotspot in the world -- one that allows the user to choose their own Internet service provider (ISP). Munich is Germany's second-largest commercial airport, handling 23.2 million passengers in 2002….increasing capacity of 50million by 2003…..
Michael Zaddach, vice president of Information Systems at Munich Airport, "Business travellers in particular benefit from instant access to the Internet, email and corporate networks over wireless LANs, so there was clearly a case for creating a hotspot at the airport. Cisco Systems was the only company able to offer a homogeneous and workable solution spanning everything from access points to a Service Selection Gateway. …
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383838ITS 2003, Taipei © 2001, Cisco Systems, Inc. All rights reserved.
WLAN Products:Consumer vs. Business
• Industry has segmented: consumer vs. business
• Cisco offers only “business-class” products:
Security
Upgradeability
Network management
Advanced features
Choice of antennas
Highest throughput
Scalability
To deliver these capabilities while maintaining high performance (i.e. no tradeoffs) requires intelligence at the network edge (i.e. Smart AP’s)
To deliver these capabilities while maintaining high performance (i.e. no tradeoffs) requires intelligence at the network edge (i.e. Smart AP’s)
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BT Wireless LAN
BT Retail has launched a Wireless Local Area Network (WLAN) which will be rolled out across the UK (complemented by GPRS)
• Targeting Business Customers initially and Residential Customers later this year
• Planning 4000 hot spots by June 2005: airports, train stations, hotels, cafes…
• Services up to 2 Megabits/sec (5 x 3rd Generation Mobile)
• By June 2003 400 hot spots will be covered at a cost of less than £10m
• Mobility Strategy is expected to generate £180m of annual revenues by 2005
• Pricing options: monthly flat rate of ~£95 (+VAT), time based tariff at 10p (+VAT) per minute and daily flat rate (price TBC)
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Service Offering:•BT created UK's first Public Access Wireless LAN network
•Currently there are 300K WLAN users in the UK (mostly at home)
•Focus on integrated mobile and fixed line solutions
•BT‘s target is to capture 10% of the UK mobile business market by 2006/7, the expected margin being 10%.
•BT Openzone Pricing
•£85+vat/mnth unlimited
•£40+vat/mnth 900minutes
•£20+vat/mnth 300 MinutesProof of success:•New mobility strategy expected to contribute new revenue of £180m a year
•by 2004/05 and could rise to £500m per annum in five years; £30m is expected from WLAN while £150m from reselling mmO2 airtime
BT Open Zone: Public Wireless LAN
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Telia „Homerun“
• Telia provides a public WLAN service, Homerun:
- 150 sites with more than 1000 access points, mainly in Sweden
- Airports, eg SAS lounges in airports in Copenhagen (Kastrups),Stockholm (Arlanda) and Chicago (O’Hare)
- Hotels, eg Best Western and First Hotel
- Shopping centres, schools, heritage buildings, conference centres, roadside restaurants, trade fairs, ...
• Allows enterprise VPN access
• Hotspot, office and home options available
• Three pricing options
- Flat rate (£98.60 monthly charge, £32.60 initial charge)
- Usage-based (£19.78 monthly charge, 15.8p/min usage charge, £32.60 initial charge)
- Day-rate (£6.33 for 24 consecutive hours, can be purchased over the web)
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Swisscom P-WLAN Service
• Public launch Q4 of 2002
• Up to few 100 Hot Spots
• ‘Nearest Hot Spot’ locater provided through SMS
• Easy to use service built on browser technology
• Pricing:
Postpaid and billing through the mobile bill
Prepaid value cards (24h) (multiple sessions)
• Open to the Enterprise VPN technology
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Service Offering:
• Public Wireless LAN (PWLAN) service which will initially be available at airports, hotels and convention centers
• European roll-out will cover all countries with T-Mobile presence, later full roaming and integration with T-Mobile US (ex Voicestream)
• Targetted for business customers when travelling
• Main device for use will be laptops or PDAs
• Authentication either per SMS or perusername/password
• Billing: postpaid (T-Mobile customers) andprepaid (credit card)
Public Wireless LAN
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Lufthansa Wireless LAN
• January 2003, Lufthansa launched FlyNet, a high-speed broadband access on a scheduled flight
• Lufthansa is also equipping al its 55 airport lounges worldwide with WLAN Internet access in conjunction with its partner Vodafone D2
• Flynet will cost 30-25 euros per flight leg with up to 3 Mbit/s for downloads and 128 Kbps for uploads (later 750 Kbps)
• The components for the on-board data network were supplied by Cisco Systems. From mid-2003 Lufthansa plans to introduce FlyNet throughout its long-range fleet, which will consist of 80 aircrafts.
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Agenda
• Mobile WLAN Market Trends
• Key Technology of Mobile WLAN
• WLAN Applications and Services
• Summary
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Summary
• GPRS and PWLAN – Complementing in Mobile Market
• Extend Enterprise WLAN to PWLAN then to GPRS -- Extension strategy
• Roamed/visiting PWLAN users in key locations – Airports, Hotels, Convention Centers, and many new hot spots.
• Security, Mobility and VPN are key ingredients of mobile and wireless LAN integration.