1 eee ays to accelerate your automotive business - eoh infor...

1 ELEVEN WAYS TO ACCELERATE YOUR AUTOMOTIVE BUSINESS

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• Launch new products faster with fewer recalls and lower warranty expenses.• Collaborate better with customers and suppliers and drive innovation.• Increase aftermarket order fill rates without additional inventory.• Increase customer satisfaction and increase retention.• Get more output from existing production assets, without investing more money.• Add unprecedented flexibility to change schedules.• Build and assemble custom vehicles in sequence with lower costs.

11 key insights await…Each is guaranteed to speed up your productivity and take your business efficiency into the fast lane. Twinned with each insight, you’ll find practical, proven ways to apply them using one of Infor’s industry-specific software tools.

If you’re in the automotive industry, you live in a world of constant change. Those who can’t keep up successfully risk falling behind permanently. With decades of experience, working with many of the world’s top automotive organizations, Infor has a unique perspective to offer on how to accelerate business performance. Over the next few pages, we’d like to share a series of insights that will help you to:

Move intoTHE FAST LANE

Overall efficiency has increased. With less manual processing of paperwork, we can

receive and ship more goods with fewer resources.

Lee Webster

CIO, Holden Special Vehicles


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Infor LN is the most powerful and comprehensive system available. As the only full-featured manufacturing solution that completely and simultaneously supports all your production processes, it gives you unprecedented control over every aspect of your operation, from design through to delivery, and beyond.

Thanks to industry-specific capabilities, you can fine-tune your business process quickly to stay flexible without fearing any disruption to your business. The only Enterprise Resource Planning (ERP) solution that can run on any major database, hardware platform, or operating system, Infor LN gives you unparalleled control, which in turn allows for unprecedented flexibility. The result? Unmatched business performance.

Let Infor LN help you to:• Increase responsiveness and reduce

costs.• Integrate project management across your

enterprise.• Predict financial results with confidence.• Expand your service management

capabilities.• Create unique product configurations

visually (2D, 3D, photo renditions) without creating new item masters.

A firmer grip means…• Company-wide, up-to-the-minute visibility into

finance, operations, inventory, and capacity —anytime, anywhere.

• More efficient use of your material and production resources, turning capacity into capability to deliver.

• Greater productivity, connectivity and collaboration thanks to software that’s easier to use on the front-end and faster and smarter on the back-end.

• A marked reduction on your design-to-deliver cycle time and an increase in profitability when bringing new products to market.

• Quicker reaction times to changes in your supply chain, allowing you to take advantage of opportunities to grow revenue.

• Better visibility to your suppliers, who will in turn improve their delivery performance to you.

• Maximum flexibility to change.

Designed to help you master the complexities of every phase of your manufacturing business, including design, supply chain, production, service and after-sales service, you’ll finally have the flexibility to change manufacturing methods to suit and optimize your business. And you’ll be backed by an organization that is as dedicated to manufacturing as you are.

Few understand the real demands of the automotive industry — and even fewer technical systems can adequately support the needs of a complex operation like yours. But in our experience, having worked with some of the world’s highest performing industrial manufacturers, a firm grasp of the entire production process from start to finish is essential. Only a comprehensive, easy to understand and real-time view of your entire business will ensure that every aspect of your operation is running optimally and when it isn’t, will allow for fast and efficient fine-tuning without slowing down.

GET A FIRMER GRIP

INFOR LN


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Infor ERP is a robust Enterprise Resource Planning solution specifically designed to help you improve productivity using manufacturing best practices and highly efficient process flows. You’ll be better able to monitor customer demand, schedule delivery dates, and track resources. No matter how complex your supply chain is, you’ll respond faster to change, reduce excess inventory, cut costs, and deliver what you promised to your customers on time.

With Infor ERP:• Win the race against time by improving forecasting speed and accuracy, getting your products

to market quicker and better matching supply with demand.• Improve business efficiencies, customer service, and overall manufacturing productivity.• Benefit from less customization, shorter implementation time, and fewer IT resources to maintain.

You’ll see a fast return on your investment and lower total cost of ownership over the long term.• Gain clear visibility across your organization, helping you automate and manage key

business processes. • Minimize error-prone manual steps.• Reduce inventory levels and shortages.• Increase customer satisfaction.• Deliver orders in full, on time, every time.

Forward-thinking flexibilityWith Infor ERP’s extensible framework, you’re able to adapt it to your business, rather than forcing your business to fit a rigid set of processes and procedures. Adapt the system to suit your new business requirements without incurring the high cost and delays involved in modifying or writing new code.

In addition, Infor EPAK gives you all the tools you need to build your employee skill sets and make them more productive — before, during and after implementation. It’s a proven solution for your organization’s specific deployment requirements across the entire lifecycle of your software systems.

In the automotive industry, your overall business performance is inextricably linked to your productivity levels. Keeping pace with customer demand, delivery dates, stock levels and your equipment is a non-negotiable. It’s also easier said than done.

Make productivityYOUR TOP PRIORITY

INFOR ERP


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At Softworx, we’ve been helping our clients understand the connection between asset performance and top-line growth for years. Together with Infor, we deliver the Enterprise Asset Management (EAM) system capabilities you need to transform this understanding into action, so your systems can become a source of greater business efficiency.

Infor EAM provides the tools to monitor and manage the deployment, performance, and maintenance of your assets. From equipment alarms to real-time intelligence, you’ll have all the data you need to take quick and precise action, every step of the way.

With Infor EAM, you can:• Cut your purchasing costs, inventory

levels, and inventory carrying costs, while making your employees more productive.

• Comply with regulations and requirements without breaking a sweat.

• Keep your assets up and running, and know when to replace them.

• Reduce expenses by collecting on warranty claims.

• Manage your equipment, facilities, and vehicle assets from the point of purchase to the point of disposal — while cutting costs and increasing profits.

In the world of automotion, managing, monitoring and maintaining your assets serve as a vital component to overall success. Thanks to ever-advancing technology, Enterprise Asset Management (EAM) has quickly evolved over recent years — creating an undeniable lead for companies looking to work smarter, close margins and save on costs.

Manage yourassets well andTHEY WILL MULTIPLY

INFOR EAM

Using Infor EAM, companies have tracked the following returns on investment:

improvementin labour

productivity

20% 30% 20%

reductionin inventory

levels

reductionin inventory

carryingcosts

reductionin new

equipmentcosts

increasein fleet

availability

increase inwarranty cost

recovery

reductionin material

costs

reduction in purchasing

process costs

5% 10% 50% 10% 50%


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INFOR EPM

Infor Enterprise Performance Management (EPM) is the industry’s first and only platform for truly real- time, in-context decision making. Empowered to make better and timelier decisions, your management team will have access to performance data and operational intelligence anytime, anywhere. All of your decision support systems will rely on one central source of truth, and the connection between your transaction systems and your business intelligence will be seamless.

The competitive advantage• A comprehensive solution that incorporates world-class Business Intelligence (BI) technology

with EPM capabilities.• Solutions tailored to industries including industry analytic packs for tailored decision making as

well as industry-specific EPM solutions.• Complete solution sets for the CFO to manage corporate performance and combine it with

industry-leading analytics to provide real-time decision making during transaction processing in context of your performance plans.

• Available both ‘On Premise’ or in the Cloud.• Pre-integrated with your Enterprise Resource Planning (ERP) and Business Management

solutions so no extracting, transforming or loading (ETL) is required.

In every business, decisions are continuously being made — some of which are critical to the ongoing success of the organization. So how are these decisions made? Upon what basis and upon what information? It’s our conviction that having real-time, on the ground and mobile access to your performance data, transactions and system controls enables you to make the most informed choices — choices that will ultimately amount to improved performance and your ongoing success.

Make the mostINFORMED DECISIONS


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INFOR BI

Infor Business Intelligence (BI) lets you get the right information to the right individuals, at the right time, so decision-makers throughout your organization can identify new business opportunities and make more informed decisions, faster.

It’s a comprehensive, integrated business intelligence platform that includes:• Financial and operational reporting and analysis• Dashboards• Planning• Budgeting and forecasting• Role-based analytics• Data mining• Financial consolidation capabilities

With Infor BI, decision-makers improve their ability to:• Access critical business information.• Filter and analyze data for better decision-making.• Publish information throughout their organizations — anytime, anywhere.• Update reports and analysis on a timely basis without requiring IT resources and involvement.• Gather and merge data from multiple sources into a single report.• Quickly transform raw data into valuable information.• Get faster results and higher ROI on your business intelligence investment.• Plan and forecast their business better.

Infor BI also integrates with applications and data sources of all kinds. It can be used in conjunction with other Infor ION applications, or as a stand-alone solution.

Traffic jams don’t just happen out there on the road. They happen inside every organization - especially when the flow of information and authority to make decisions becomes bottlenecked.

Get more peopleON THE BUS


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Infor CRM offers our clients all these capabilities and more. Its customer interaction hub lets them combine solutions to drive a complete 360° customer view across all their channels. It also enables them to implement real-time decision making to ensure they target the right offer to the right customer, at the right time. In essence, it can transform your CRM efforts into a streamlined, efficient powerhouse.

• Provide transparency and manage campaigns more effectively with localized and targeted content.• Spot emerging trends across social networks and make the most of every instance customers interact with

your brand.• Gain valuable customer insights to improve retention and cross-sell while delivering a consistent experience.• Raise brand awareness and improve relationships with distributors as well as consumers.• Manage and grow customer contacts by identifying needs, automating orders, and generating targeted

marketing programs.

The competitive advantage• Create and execute campaigns in 50% less time.• Manage campaigns with 30% fewer employees.• Increase response rates by up to 400% and gain quicker feedback on effectiveness.• Reduce direct mail by up to 95%, with less frequent, more “on message” contacts.• Increase visibility over call center performance.

Your marketing strategy isn’t like any other, and it shouldn’t be. For your Customer Relationship Management (CRM) strategy to be effective, it must be flexible. It must be able to wrap around your unique strategy, timeframes and client base. It should offer a holistic grasp of all activities and channels of communication.

Tailor-makeYOUR CRM

INFOR CRM


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Together with Infor Product Lifecycle Management (PLM), we can help you to optimize every step of the product lifecycle to create higher quality products, launch new products in less time at a lower cost, and maximize profits.

How? By leveraging data from across your entire enterprise, you can make better decisions about product development, management, design and production.

Infor PLM solutions empowers:Integrated regulatory compliance: Protect your brand integrity and ensure compliance with appropriate standards and regulations.Collaboration: Use social networking tools to get your customers, suppliers, and partners on the same page and improve efficiency and productivity.Product lifecycle intelligence: Leverage data across your enterprise in real-time to make better decisions about your products.Project, portfolio, and bid management: Speed the development of new products and variations.Product data management: Manage more information in order to develop the highest quality products.

The competitive advantage• Reduce time to market by 50% or more.• Reduce materials usage by 20% to 50%.• Increase on-time launches to 98%.

If you’re going to improve your business performance, an often over-looked area is your product lifecycle.

Increase the mileage onYOUR PRODUCT LIFECYCLE

INFOR PLM


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Infor Supply Chain Management (SCM) combines best-in-class solutions with industry-specific functionality, giving you the power to really reduce operational costs and improve efficiency, use collaboration to interact with your supply chain partners, and gain clear, reliable, real-time information about your suppliers.

• Harness the power of social networking to collaborate more effectively internally, as well as with customers, partners, and suppliers.

• Gain greater visibility into your supply chain to optimize utilization of resources and labour, improve inventory and shipping accuracy, deliver the perfect order every time, and respond faster to customer opportunities and market fluctuations.

Infor SCM solutions help with:Maximizing profits: See the profit impact of your supply chain decisions in real-time.Optimizing: Get end-to-end optimization, from forecast through to planning, scheduling, and execution.Analyzing: Analyze your supply chain, manufacturing options, and relevant constraints and choose the plan that makes best use of your assets.Communicating: Collaborate more effectively with customers, partners, and suppliers using the power of the Internet and social networking.Designing: Create the optimal supply chain network and adapt the network to keep pace with changes in your business.

The competitive advantage

Optimizing your end-to-end supply chain is a crucial aspect in your industry. Just one small slip up can let down the entire system. What’s the solution? Get the tools you need to optimize your end-to-end supply chain and spot the weak links before they even give way.

Get rid ofYOUR WEAK LINKS

INFOR SCM

higher grossmargins

20% 20% 15%

highercustomerretention

lessinventory

higher perfectorder scores

shortercash-to-cycle

times

increase inrevenue

17% 35% 10%


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Infor Supplier Exchange raises you to a new level of advanced, web-enabled supplier relationship management for more effective, efficient collaboration, regardless of where they are, what systems they use, or what language they speak.

With Infor Supplier Exchange, you can:• Connect and collaborate with all your suppliers, no matter how far away they may be.• Gain complete visibility into your supply-side supply chain, streamline communications with

partners, and realize a faster return on your investment. • Improve supplier performance by making visible your demand requirements.• Reduce inventory with a choice of supplier-driven replenishment methods.• Lower supply chain costs with electronic communication and document exchange.• Increase operational efficiencies.

With Infor10 ION’s unique event and workflow management, combined with the sleek, efficient new user interface, you’ll get more done faster and get better performance from every part of your supply chain.

Having strong relationships with your suppliers is essential to success — no matter how far away they may be. Yet proactively collaborating with suppliers is rare, as is an industry-specific solution.

Get in sync withYOUR SUPPLIERS

SUPPLIER EXCHANGE


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Your clients, products and orders may not be easy, but Infor Product Configuration Management (PCM) certainly will be. And you’ll find it fits like a glove.

Infor PCM gives you the tools to streamline the selling and production of your configured products. By creating compelling web experiences, quotations, and accurate orders with dynamic bills of materials and routings, you can increase revenue, reduce costs, and differentiate your brands in the marketplace.

Infor PCM solutions help you:Accelerate pricing, quoting, and ordering: Speed up key processes by dynamically generating prices, quotes and orders.Eliminate errors: Provide accurate information to customers, dealers, and manufacturing.Differentiate your brand from competition: Make it easier for buyers to buy from you, and for sellers to sell for you.Increase sales: Empower every sales person, customer service rep, dealer, and distributor to become a product expert.Decrease costs: Reduce the need for engineering support in sales and other processes.

The competitive advantage• Capture the knowledge of your product experts in easily maintained product models.• Guide users through the selection of the product, features, options, and dimensions that

best fit their needs.• Generate a wide range of configuration-specific outputs, including images, models, and documents.

With over 3 decades of experience working with industries similar to yours, we appreciate how important your products are to your business. What you manufacture is unlike anything else out there. So why not tailor your technology to match the uniqueness of your business?

INFOR PCM

Be as originalAS YOUR PRODUCTS


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Infor Ming.leTM changes all that by providing a centralized platform for employee collaboration, where information is shared and conversations are organized into streams across the enterprise. You’ll save time by not having to search for the documents, discussions, and details that matter most, and gain the security provided by traceable communication.

Infor Ming.leTM:• Is a centralized platform for social collaboration, business process improvement,

information sharing and contextual analytics.• Means not just tacking a social collaboration platform onto our solutions, but integrating

it across your enterprise. • Streamlines and improves business process management, by not creating yet another

place where information can be stored. • Makes collaboration easy, efficient, and the rule — not the exception.

With Infor Ming.leTM, you’ll have the tools you need to:• Create a centralized space for collaboration and information sharing.• Organize conversations into streams and make all communications traceable.• Quickly find the discussions and documents you need.• Increase employee collaboration and improve efficiency.• Save time and focus on what matters most.

Businesses today are flooded with information. Between email trails, instant messages, online meetings, and conference calls, you have hours upon hours of critical business conversations that are decentralized, difficult or impossible to track, and ultimately lost.

MINGLE MORE

INFOR MING.LETM


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An expert Softworx consultant is waiting to show you how strategic, tailor-made technology could improve the overall performance of your business.

Call us now for an obligation-free conversation.

tel: 011 607 8299 | [email protected]

Are you ready toMOVE UP A GEAR?

www.softworx.co.za

1 eee ays to accelerate your automotive business - eoh infor...

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