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Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 2
Oracle E-Business Suite: Strategy and Roadmap
Cliff Godwin
SVP, Applications Development, Oracle
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 3
Program Agenda
Overview
Leveraging your E-Business Suite
Investment
Future Directions – What’s Next
Planning your Roadmap
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 4
The following is intended to outline our general product
direction. It is intended for information purposes only, and
may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing decision.
The development, release, and timing of any features or
functionality described for Oracle’s products remains at the
sole discretion of Oracle.
Safe Harbor Statement
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 5
Applications Unlimited A BI Apps 7.9.6.3 Fusion V1.x
BI Apps 7.9.6.1 BI Apps 7.9.6.2
PeopleSoft Feature Pack
Hyperion EPM 11.x
ATG Commerce 10 AutoVue 20.1 E-Business Suite
12.x
BI Apps 7.9.5 BI Apps 7.9.6 Fusion 11g Product Lifecycle
Analytics 3.4 PeopleSoft
Enterprise 9.x
Hyperion EPM 11.1.1
E-Business Suite 12.1
E-Business Suite 12.1.3
Agile PLM for Process 6.1
JD Edwards E1 9.1 & World A9.3
JD Edwards E1 9.0 PeopleSoft 9.1 PeopleSoft Feature
Pack
GTM 6.2 OTM 6.2
Value Chain Planning 12.x
Demantra 7.2 JD Edwards World
A9.2 Agile PLM 9.3.1
InQuira 8.4.2.1 &
8.4.2.2
Agile PLM 9.x Agile PLM for Process 6.x
BI Apps 7.9 Agile PLM 9.2.2.4 Demantra 7.3
OTM 6.0 GTM 6.1 OTM 6.1
Siebel CRM 8.2.2 OPA 10.x
E-Business Suite 12 Agile PLM for Process 5.2
Agile PLM 9.3 Hyperion EPM
11.1.2 OPA & OPA
Connectors 10.3 Siebel CRM 8.x
Innovation Packs
PeopleSoft 9.0 JD Edwards World
A9.1 Contact On Demand
13 & 14
Agile PLM for Process 6
Siebel CRM 8.2 for Pub Sec
E-Billing 6.0.4 E-Billing 6.1
JD Edwards E1 8.12 Siebel CRM 8.0 Siebel CRM 8.1.1 OPA 10.0 OPA 10.1 & 10.2 CRM On Demand
Marketing 5.0, 5.1, 5.2, 5.4
CRM On Demand
Marketing 5.5
CRM & Contact On Demand 12
CRM & Contact On Demand 13
CRM & Contact On Demand 14 & 15
CRM & Contact On Demand 16
CRM & Contact On Demand 17 & 18
CRM & Contact On Demand 19
CRM & Contact On Demand 20
CY2006 CY2007 CY2008 CY2009 CY2010 CY2011 CY2012+
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 6
Roadmap: Continued Releases & Innovation Ongoing Point Releases Easy to Uptake
12 12.1
12.1.2 12.1.3
Planned Released
Major Release
Minor Release
11.5.10 12.2
Nov.
2004
Jan.
2007
May
2009
Dec
2009
Aug
2010
RUP1…RUP2…RUP3…
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 7
Oracle Support Policy Updates for EBS In Response to Customer Upgrade Needs
Customer Need
Risk Mitigation of 11.5.10 Production
System Support While Focused on Upgrade
Support Timeline for 12.1 Upgraded System 12.1 Update: Extended Support through Dec
2018 with all uplift fees waived
• Provides additional 19 months of Extended Support
Oracle Support Solution
11.5.10 Update: Severity 1 Production
Support from Dec 1, 2013 to Dec 31, 2014
11.5.10 Update: Exception to Sustaining
Support for Dec 1, 2013 to Dec 31, 2014
• Provided for first 13 months of Sustaining Support
• Includes new fixes to Severity 1 production issues
• Includes US Form1099 2013 year-end updates
• Includes payroll regulatory updates for US, Canada,
UK, and Australia for fiscal years ending in 2014
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 8
Oracle E-Business Suite Support Timelines Updated Support Policies for 11.5.10 and 12.1
11.5.10
12.0
12.1
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Premier Sustaining
Premier Sustaining
Nov ’13
Jan ‘12 Jan ‘15
May ‘14 May ‘17
GA
GA
Nov ‘10
Extended
Dec ‘14
Exception
Offer Exception to Sustaining Support for first 13 months
12.2 GA will start new support timeline
Jan ‘07
May ‘09
Extended
Extended
Premier
Dec ‘18
Waive all uplift fees for 12.1 Extended Support
Extend 12.1 Extended Support thru Dec 2018 Today
Safe Harbor: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be
relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Copyright © 2012, Oracle and/or it’s affiliates. All rights reserved.
Oracle Applications Planning Oracle E-Business Suite Current Release and Roadmap
Common:
• Focus on technology and cost of ownership
• Usability and user experience improvements
• Analytics with OBIApps in every area
• Integration with Fusion Apps , Talent mgt, DOO
ERP: WW legal & reporting requirements in FIN
• Supplier Lifecycle Management (SLM)
• Spend Classification & Analytics etc...
• Supplier cost dashboard in Projects
• Contract Lifecycle Management (CLM)
HCM: Enhancements across all HCM
• Org Charting & Interactive Talent Profile
• Succession Planning
• Integration with Fusion Talent mgmt
SCM: Enhancements across all SCM
• OM & Pricing Performance enhancements
• MES for discrete & process manufacturing
• Standalone WMS with OTM integration
• EAM enhancements + EAM Analytics
• Field Service scheduling
• Supplier Ship & Debit and Price Protection
MDM: PIM -Telco/Retail, Supplier Hub ,Site Hub
Industry: Public Sector, Telco, Retail, CPG, E&C
Common:
• EBS Technology
• Online Patching & WebLogic Server uptake
• Usability & UX improvements
• Mobile Capabilities
• iPad Safari certification for OAF applications
• Native Mobile apps for iPhone/iPad/Android
• EBS Extensions for Oracle Endeca
• PRC,EAM, Service, OM, PRJ, Recruit,ChRM
ERP: EBS GL to Fusion FAH integration
• DRM Integration , New Prebuilt GRC Controls
• SLM and CLM enhancements
• Improve Projects integration to Primavera
HCM:
• Integration with Taleo recruiting
• Payroll to Projects Integration
SCM:
• Manufacturing Execution / MES / E-Kanban
• Serialized Express Manufacturing for Hi-Tech
• Streamlined mobile user interfaces in WMS
• Credit check enhancements in OM
• Safety Management in EAM
Industry: Public Sector, Telco, Retail, CPG, E&C
Common:
• Customer & field driven enhancements
• Mobile Capabilities
• Native Mobile apps for iPhone/iPad/Android
• EBS Extensions for Oracle Endeca
• WMS, Mfg, OM, EAM, PRJ, PIM, ChRM
ERP:
• Supplier Governance & Oversight with SLM
• Comprehensive Contract Mgt with CLM
• Improve projects-based Procurement
• Project Analytics for GL Reconciliation etc…
• Supplier risk management - GRC
HCM:
• WebCenter Portal Integrations
• New Learning Center
SCM:
• Outsourced Manufacturing for OPM
• Field Service Integration to RightNow
• Yard Management in WMS
• Supply Chain Event Management
• Selling subscription services in OM
• Enhanced EAM integration to Primavera
• Integration with Fusion Applications
Release 12.1.3
August 2010
What’s Next
0-12 month planning cycle
Future Directions
Post 12 month planning cycle
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 10
Leveraging your E-Business Suite Investment
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 11
Upgrading from Oracle E-Business Suite 11.5.10
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 11.5.10
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 12
Leverage E-Business Suite 12.1 New Features
• Global Subledger Accounting, Share
Service Centers, Advanced Collections
• Project Management for Asset Based
Industries
• Buyers Workbench, Sourcing,
Contracts, Electronic Invoicing,
iSupplier Portal
• Mobile Supply Chain Applications
(MSCA) Personalization
• Common Inventory
• Outsourced Manufacturing
• Field Service Scheduling
• Safety – Work Order Permits
• Org Chart and Talent Profile
• UI Improvements
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 13
Business Transformation with New Accounting Model
Global Financials Architecture - Greater Control with Increased Flexibility
Legal Entity
Operating Units
UNIFIED BANK ACCOUNT MODEL
CENTRALIZED PAYMENTS ENGINE
Payments Engine
Funds Capture and Disbursement
ONE GLOBAL TAX ENGINE
• Centrally managed rules
• Consistent tax services
Tax Determination Process
Regime Applicable Taxes
Tax Status, Rate
Taxable Basis
Tax Calculation
WHAT
– Ledgers and Ledger Sets
– Rules-based Accounting Engine
– Unified Bank Account Model
– Centralized Payments
– Global Tax Engine
– Global Intercompany System
WHY
– Faster, simpler period end processing
– Easily meet local accounting requirements
– Streamline intercompany trading and reconciliation
– Adapt quickly to regulatory changes
– More productive shared service centers
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 14
Responsibility Responsibility Responsibility
Holland Legal Entity
Denmark Legal Entity
Belgium Legal Entity
Single Responsibility
Functional Tasks
• Accounting
• Billing, Dunning & Collections
• Procurement
• Order Management
• Payments
• Data Management
Holland Operating Unit
Belgium Operating Unit
Denmark Operating Unit
Centralized Administration of Global Shared Services
Flexible Shared Services Model
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 15
Accelerate Period-End Close
Ledger Architecture with Centralized Accounting Engine
WHAT
– Ledgers: Defined by Chart of Accounts (COA), Calendars, Accounting Convention and Currency
– Ledger Sets: Group of Ledgers sharing the same COA and Calendar
HOW
– Single business transaction creates journals using multiple accounting representations and in multiple currencies
– Ledger Sets perform cross-ledger functions which will have a direct impact on improving your period end processing
WHY
– Faster period close as
• Multiple accounting presentations are generated simultaneously
• Processing is simplified across ledgers
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 16
Extend with 12.1 Adjacent Products
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
• Financials Accounting Hub
• Spend Classification & Analysis
• Supplier Lifecycle Management
• Warehouse Management System (WMS)
• Manufacturing Execution System (MES)
• Value Chain Planning (VCP)
• Field Service & Spare Mgmt
• Enterprise Asset Management (EAM)
• Price Protection
• Supplier Ship & Debit
• Succession Planning
• Endeca For EBS
• UPK
• Applications Management Suite
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 17
Extend with 12.1 Adjacent Products
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
• Financials Accounting Hub
• Spend Classification & Analysis
• Supplier Lifecycle Management
• Warehouse Management System (WMS)
• Manufacturing Execution System (MES)
• Value Chain Planning (VCP)
• Field Service & Spare Mgmt
• Enterprise Asset Management (EAM)
• Price Protection
• Supplier Ship & Debit
• Succession Planning
• Endeca For EBS
• UPK
• Applications Management Suite
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 18
Procurement Business Process
Process
Efficiency
Cost Savings 1. Spend Analysis 2. Supplier
Assessment
3. Supplier
Identification 4. Sourcing
7. Order Fulfillment
(Services Procurement) 6. Procurement 5. Contract Lifecycle
Management
8. Electronic Invoice
Presentment and
Payment
Supplier Collaboration
Supplier Management
Value Driven Procurement: Supporting Complete Cycle
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 19
Supplier Management Improve Supplier Data, Qualification & Compliance
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 20
Extend with 12.1 Adjacent Products
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
• Financials Accounting Hub
• Spend Classification & Analysis
• Supplier Lifecycle Management
• Warehouse Management System (WMS)
• Manufacturing Execution System (MES)
• Value Chain Planning (VCP)
• Field Service & Spare Mgmt
• Enterprise Asset Management (EAM)
• Price Protection
• Supplier Ship & Debit
• Succession Planning
• Endeca For EBS
• UPK
• Applications Management Suite
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 21
Optimize Manufacturing Operations Manufacturing Execution Systems for Discrete & Process Manufacturing
WHAT’S NEW
– Improved Operator Workstations • Operator certifications
• More capabilities from touch screen UI
– eKanban • Graphical UI for electronic Kanban Card and
Process Management
• Lean Shop floor Inventory Management
– Role-Based Dashboards with KPIs • Drill-downs for root-cause
• Pre-built role-specific alerts
WHY – Improved manufacturing inventory and line control – Assure compliance with consistent instructions – 360 degree view of production status – Early detection to avoid WIP issues
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 22
Optimize Manufacturing Operations Oracle Manufacturing Operations Center
WHAT
– ERP agnostic EMI solution
– Real time intelligence
– Unified Plant Data Repository
– Integration to existing shop floor systems
– Event Management Framework
– Sustainability Sensor Data Management
WHAT’S NEW
– Tighter integration with EAM
– Improved usability using OBIEE 11g and iPad
support
WHY
– Delivers real time visibility & rapid ROI
– Fits into existing shop floor environment
– Accelerates Lean Six Sigma initiatives
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 23
Inventory Management Manual Desktop Inventory Record transactions and track balances
Mobile Supply Chain Applications RF / Barcode Only Improve accuracy and reduce latency of existing transactions
Oracle Warehouse Management Warehouse Management Implement a true “execution system” with full task management
Warehouse Control System
(part of Oracle WMS) Highly Automated Facilities Automate physical inventory handling
Transaction Velocity / Volume Small Large
Pro
duct
/ O
rder
Co
mp
lexity
Low
High
Warehousing Functionality Spectrum
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 24
Warehouse Logistics Discrete Manufacturing
• Receiving, Inspection & Delivery
• Purchase Orders, Internal
Requisitions, Transfers
• Counting
• Cycle, Physical & PAR
• Replenishment & Moves
• Pick & Ship
• Label Printing & Inquiries
Oracle Mobile Supply Chain Applications Comprehensive Support for Basic Execution Functions
• Issue Components
• Resource Transactions
• Operation Moves
• Completion
• Scrap
• Inspection
• Quality Plan Results
• Batch Allocations
• Resource Usage
• Release Step
• Complete Step
• Ingredient Issue
• Batch Yield
Process Manufacturing
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 25
Oracle Warehouse Management Solution
Seamless
Integration
Transportation Manufacturing Fulfillment Purchasing
RTVs Orders Transfers
Global Visibility
RF Support
Inspect Receive
Ship Pack Directed
Pick
Cross Dock Putaway
RMAs Purchases Transfers
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 26
Improve Logistics Efficiency
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 27
Extend with 12.1 Adjacent Products
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
• Financials Accounting Hub
• Spend Classification & Analysis
• Supplier Lifecycle Management
• Warehouse Management System (WMS)
• Manufacturing Execution System (MES)
• Value Chain Planning (VCP)
• Field Service & Spare Mgmt
• Enterprise Asset Management (EAM)
• Price Protection
• Supplier Ship & Debit
• Succession Planning
• Endeca For EBS
• UPK
• Applications Management Suite
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 28
Foundation: Service Contracts, Installed Base, MDM, Tasks, Calendar, Workflow
Integration: HR, Financials, Orders, Inventory, WMS, Purchasing
• iSupport
• Knowledge Management
• Email Center
• Remote (M to M)
• Preventive Maintenance
• Advanced Inbound CTI
• Contact Center
• Service Request
• Scripting
• Customer Service Logistics
• Charges and Billing
• Field Service
• Mobile Field Service
• Advanced Scheduler
• Spares Management
• Service Parts Planning
• Depot Repair
Self
Service
Assisted
Service
Onsite
Service Escalation Escalation
Integration Integration
EBS Comprehensive Customer Service Solution
Comprehensive Customer Service Solution Drive Down Costs while Elevating Customer Service Levels
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 29
Oracle Field Service and Spares Management Drive Down Costs while Elevating Customer Service Levels
WHAT’S NEW
– Improved Field Service and Spares Logistics/Planning and
3rd Party Service Providers
HOW – Enhancements:
– Scheduling Third Party Service Providers
– Third Party Service Provider Portal
– Advanced Returns Routing
– High Availability
– Supersession and Substitute Notes
– Onsite Spares Sourcing
– Tech Email Interface (for quick task status updates)
WHY
– Ability to manage outsourced service delivery business
model/operation as well as efficiently route defective parts
returned by customers and recovered by field technicians
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 30
Oracle Service Parts Planning Extend Planning to After Market
WHAT
– A new application within Oracle Advanced
Planning designed to support the increasing
importance of after-market service through the
management of service parts
HOW
– Combines extensive and purpose-built service
parts planning capabilities, all fully integrated with
the rest of Oracle Advanced Planning and the
associated execution systems
WHY
– Enables the cost effective management of service
parts and facilitates the growth of Service within
the overall business value chain
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 31
Improve Asset Utilization Complete Coverage for All Assets with Enterprise Asset Management
Improve equipment performance and reduce maintenance cost by doing the right work at the right time
• Productive
machinery
• Equipment
• Components
• Roadways
• Pipelines
• Transmission lines
• Railway lines
• Trucks
• Buses
• Automobiles
• Rolling stock
• Buildings
• Property
• IT assets (Discoverable)
Real Estate and IT Mobile
Fixed Plant Linear / Infrastructure
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 32
Improve Asset Utilization ALM Leverages Existing Setup Across Oracle E-Business Suite
Capitalized Depreciation
Maintainable Assets
Posting Integration
Chart of Accounts
Plans & Work Orders
Costs & Tasks
Availability, Costs BOM’s & Routings
Material Req’s & POs
Service Requests & Customer Information
Operation Completion
Employees & Skills
EAM
Procurement Manufacturing Projects Inventory Service Suppliers
Human Resources
Accounts Payable
Fixed Assets
Property Management
General Ledger
Much more cost effective than implementing a 3rd party product
Perform Maintenance in a Distributed, Mobile,
Global Environment
Place Systems in the
Hands of Maintenance
Technicians
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 33
Extend with 12.1 Adjacent Products
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
• Financials Accounting Hub
• Spend Classification & Analysis
• Supplier Lifecycle Management
• Warehouse Management System (WMS)
• Manufacturing Execution System (MES)
• Value Chain Planning (VCP)
• Field Service & Spare Mgmt
• Enterprise Asset Management (EAM)
• Price Protection
• Supplier Ship & Debit
• Succession Planning
• Endeca For EBS
• UPK
• Applications Management Suite
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 34
WHAT’S NEW IN 12.1
– Succession Planning
• Identify critical roles, jobs, positions and
people in the organization
• Identify talent pool available in the
organization
• Map the talent pool with the critical roles,
jobs, positions and people
Why
– Identify staffing needed to implement
organization strategy
– Ensure plan progress is tracked against
metrics
– Helps employees to understand how their
objectives have been cascaded down
through the organization
Oracle Succession Planning
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 35
Extend with 12.1 Adjacent Products
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
• Financials Accounting Hub
• Spend Classification & Analysis
• Supplier Lifecycle Management
• Warehouse Management System (WMS)
• Manufacturing Execution System (MES)
• Value Chain Planning (VCP)
• Field Service & Spare Mgmt
• Enterprise Asset Management (EAM)
• Price Protection
• Supplier Ship & Debit
• Succession Planning
• Endeca For EBS
• UPK
• Applications Management Suite
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 36
Application Management Suite for E-Business Suite
Complete Application Management with EM12c Cloud Control
Manage EBS environments centrally
– Validate configurations, identify missing patches
– Deploy setups automatically
– Monitor concurrent requests, workflows, users
– Automate cloning and hot backups
– Apply and track patches automatically
Package & deploy your customizations
– Create standards-compliant patches
– Automatically deploy them with Oracle patches
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 37
Upgrade then Extend your Footprint
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
Extend Outside the
Current Footprint
12.1 is functionally a lot stronger
and richer
than 11.5.10 footprint
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 38
COMPANY OVERVIEW
• Chicago Public Schools: 407,000 students in 666 schools
• Industry: Public Sector • Employees: 55,000 • Revenue: US$6 billion
ACHIEVED • Upgraded to 12.1 • Reduced 100+ customizations for better
management efficiency • Expanded their footprint with EAM to save
time and money
SOLUTIONS • Oracle Financials • Oracle Purchasing • Oracle Procurement • Oracle Projects • Oracle User Productivity Kit • Oracle Enterprise Asset Management
Upgrade then Extend your Footprint Customer Case: Chicago Public Schools
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 39
Upgrade then Extend your Footprint
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain Supply
Chain
COMPANY OVERVIEW
• USANA Health Sciences, Inc • Industry: Life Sciences • Employees: 1200 • Revenue: US $450 million
ACHIEVED • Efficient multinational operations • Reduced cost of managing manufacturing
processes • Improved demand visibility, carrying less
inventory while ensuring the right products are available to fill orders
SOLUTIONS • Oracle E-Business Suite R12.1 • Oracle Financials • Oracle Process Manufacturing Execution
System (MES) • Oracle Advanced Supply Chain Planning • Oracle Mobile Supply Chain
Customer Case: USANA Health Sciences
EBS 12.1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 40
Leverage Oracle Coexistence Solutions
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
• Fusion Sourcing
• Fusion Procurement
Contracts
• BI Apps
• Distributed Order
Orchestration
• Fusion Product Hub
• Oracle Transportation
Management
• Agile PLM
• BI Apps
• OBIEE
• WebCenter
• SOA Suite
• IDM
• Exadata
• Exalogic
• RightNow
• BI Apps
• Fusion Talent Mgmt
Cloud
• Fusion Incentive
Compensation
• BI Apps
GRC, Hyperion,
FAH, Primavera
BI Apps
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 41
Fusion Coexistence Solutions Extend your Business Value
CRM
SCM
HCM
PPM
Procurement
Financials
E-B
usin
ess S
uite
Peo
ple
So
ft
JD
Edw
ard
s
Fusio
n A
pp
lication
s
Ind
ustr
y A
pp
lication
s
Hyperion Fusion GRC Fusion
Accounting Hub
Fusion Sourcing
Fusion Distributed Order Orchestration
Agile PLM Value Chain Planning &
Execution Fusion Product
Hub
Primavera Fusion Project Portfolio
Management
Siebel CRM Fusion CRM
Cloud CRM On Demand ATG Commerce
Fusion Talent
Management Cloud
Fusion Incentive
Compensation
Fusion HCM
Cloud
Fusion Procurement
Contracts
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 42
Human Capital Management Talent Management
HR Functions Benefits Payroll Learning iRecruitment
Talent Management Functions Profile Goal Management Performance Document Talent Review Compensation
Cloud/SaaS Deployment On-Premise Deployment
HR2HR Solution for EBS HRMS On-Premise and SaaS Mix Deployment
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 43
Future Directions for Oracle E-Business Suite
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 44
Future Directions for Oracle E-Business Suite
Highlights Overview
•Customer-Driven
Enhancements Across the
Suite
• Industry Specific
Roadmaps
• Weblogic 11g
• Online Patching
Technology Innovations
Functional Innovations
Optimized Information Access
• E-Business Suite Extensions for Endeca
• Mobile Applications
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 45
Technology Highlights
WebLogic JSP
Forms
BI Publisher
BC4J
Web
Lis
ten
er
UIX 11g
RAC & ASM
Global Single
Data Model
JD
BC
/SQ
L N
et
Application Database
WebLogic Server
Edition-Based
Redefinition
Latest Middleware: FMW 11g
WebLogic Server to replace OC4J
Latest Database: Oracle 11gR2
Online patching via Edition-Based
Redefinition (EBR)
Improved performance via database
result caching
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 46
Reducing Patching Downtime Online Patching With Oracle 11g Release 2 Database
Functionality leverages native 11g R2
features that allow online application
upgrade
Patches can be applied while the
production system is fully operational
Only a short downtime is required to
complete patching process
The amount of downtime required by
any patch will be more predictable
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 47
Industry Specific Development Highlights Customer-driven Developments
INDUSTRY SOLUTION
Engineering & Construction E&C Roadmap
Public Sector Contract Lifecycle Management
Financial Analytics
Wholesale Distribution Supplier Ship & Debit
Price Protection
Aerospace and Defense Cost Plus Fixed Fee Billing
Communications Product Hub
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 48
E&C Industry Roadmap: Progress Update
Dec
2009
E-Business Suite 12.1.2: • Cumulative Work Confirmations
• Project Security in Oracle Purchasing
• Deductions Processing (Back Charges)
Oct
2009
AIA for Primavera
P6 PPM and E-
Business Suite:
Oracle Projects
E&C Strategy Council
(Feb 2010)
E-Business Suite 12.1.1:
• Subcontractor Payment Controls for E&C • Pay when Paid Invoice Processing
• Deliverable Payment Controls
• Subcontractor Cost Dashboard
• Time & Labor E&C Usability
Enhancements
May
2009
OBIA Release 7.9.6:
Project Analytics
May
2009 E&C Strategy
Council – Orlando
(May 2009)
E-Business Suite 12.1.3
• Integrated Construction Change Mgt • Project Cost Issue Mgt
• Subcontract Change Mgt
• Client Contract Change Mgt
• Markups
Aug
2010 Planned
E-Business Suite 12.2 • Payroll to Projects Integration
E-Business Suite 12.2+ • Construction Billing
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 49
Optimized Information Access
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iPad access to EBS Self-Service: • OA Framework being certified on Safari
• Application Examples:
• Expenses
• HR Self-Service
• Projects time entry
• iProcurement
• Order Information Portal
Specialty Mobile Applications for EBS: • ADF Mobile-Based
• Native Mobile UIs
• Mobile device services
• Disconnected access
• Application Examples:
• Mobile Field Service
• Mobile Maintenance
• Mobile Shop Floor Manager
• Mobile Warehouse Manager
EBS Extensions for Oracle Endeca enhance user
experience: • Order Management
• Asset Maintenance
• Projects
• Discrete Manufacturing
• Field Service
• Channel Management
Oracle Business Intelligence Mobile: • Business Intelligence content on iPhone & iPad
Mobile Application Strategy for EBS
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 51
Mobile Field Service – Store & Forward
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Mobile Field Service on iPad
View Schedule for the Day
View Map for Directions
View Parts & Schematics
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Mobile Shop Floor Supervisor
View Exceptions
Reschedule Jobs
View Job Instructions
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E-Business Suite Extensions for Oracle Endeca
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Challenge for ERP Customers
Information
Across Millions of Records
Real Time
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Solution - In-Memory Technology
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 57
E-Business Suite Extensions for Oracle Endeca
Unstructured
Data
Structured and
Semi-Structured
Data
Files Social EBS Databases
EBS Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 58
E-Business Suite Extensions for Oracle Endeca
Complete Data View
Key Metrics Highlights
Google Like Search
Search Across Organizations
Search On Flexfields
Advanced Visualization
Guided Navigation®
Range Filters with histograms
Tag Clouds
Charts
Performance Metrics
Metrics Bar
Cross Tab
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 59
Mobile Experience with Great Performance
Mobile Access
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Initial Delivery E-Business Suite Extensions for Oracle Endeca
Enterprise Asset Mgmt
Field Service
Projects Supply Chain Management
Asset Performance
Work Orders
Materials
Spares Planning
Incidents
Projects Work Plan
Discrete Manufacturing
Inventory Management
Channel
Revenue
Management
Order
Management
Claims Order Returns
Procurement HCM
iProcurement Candidate Job Search
Order Delays
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 61
Meet revenue goals
• Prioritize high value orders to help meet customer
commitments
• Identify orders that can be shipped earlier, driving
revenue now & assist scheduling
Reduce fulfillment delays
• Identify orders on hold to proactively remove fulfillment
obstacles
• Fulfill more efficiently by changing source warehouse or
changing the carrier
Avoid future product returns to maximize
revenue
• Rapidly react to product quality issues causing returns
• Quickly identify shipping problems causing returns
Order Management Oracle Order Management Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 62
Improve manufacturing operations efficiency
• Quickly identify and manage component shortages and
resource bottlenecks
• Find and resolve shop floor exceptions and quality non-
conformances as they arise
Meet customer commitments and reduce
business risk
• Rapidly identify and react to customer order delays and
other changes
• Instantly discover and rectify production constraints across
manufacturing plants
Manage outsourced manufacturing cost overruns
• Identify subcontract order delays early and adjust production
schedules to meet on-time customer delivery
• Quickly identify the right alternate supplier to help mitigate
outside processing quality non-conformance problems
Discrete Manufacturing Oracle Discrete Manufacturing Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 63
Inventory Management Oracle Inventory Management Extensions for Oracle Endeca
Reduce direct procurement spend
• Find parts, suppliers & alternates for effective sourcing
decisions
• Instantly detect duplicate parts to optimize inventory across
organizations
Control new product design costs
• Compare product specifications and costs for better parts
reuse
• Efficiently manage new product introduction cycles
Reduce product administration costs
• Save time in product setup audits to resolve transaction issues
• Instantly detect and rectify product catalog discrepancies
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 64
Eliminate revenue leakage
• Quickly identify and charge back invalid deductions
• Identify customer write off abuse and take corrective
action
Increase profit margins
• Prevent overpayment by identifying duplicate claims
• Reduce days to close claims to increase cash flow
Improve process efficiency
• Prioritize high value claims for closure to maximize cash
returns
• Identify overbooked claims agents and balance workload
to clear aged claims
Channel Revenue Management Oracle Channel Revenue Management Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 65
Increase asset utilization
• Discover assets with frequent failures and drill into asset
details to find the root cause
• Reduce asset failures by optimizing preventive
maintenance schedules
Reduce maintenance costs
• Increase schedule compliance by removing resource
bottlenecks
• Improve ‘Maintain vs Replace’ decision making with better
insight into asset costs
Improve resource efficiency
• View assets, work orders, and parts across maintenance
organizations
• Identify resource overloads and optimize resource
assignments
Enterprise Asset Management Oracle Enterprise Asset Management Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 66
Improve compliance with service level
agreements
• Quickly find opportunities to load balance field jobs and
increase daily throughput
• Track quality of service to increase on time service
delivery
Increase field technician utilization
• View field jobs in jeopardy to take action and quickly
reschedule workload
• Quickly close out field jobs by performing transactions on
behalf of field technicians
Save money by improving first-time-fix rates
• Reduce scheduling errors due to skills mismatch or
missing parts
• Gain insight to spare part problems to find alternate parts
and improve quality
Field Service Oracle Field Service Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 67
Manage Potential Schedule Delays
• Warn Project Managers of late tasks before they affect
project deadlines and budgets
• Provide visibility to act on tasks behind schedule to keep
project on track
Reduce Project Administration Costs
• Identify tasks impacted by schedule and resource
changes
• Quickly and consistently update impacted tasks
Focus Project Managers on Delivery
• Quickly identify and act on projects where costs are at risk
of exceeding planned amounts
• Alert users to project schedules requiring remedial or
preventive actions
Projects Oracle Project Management Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 68
Increase savings by expanding use of
negotiated prices
• Locate items easily with searches that span all stores and
catalogs
• Perform side-by-side comparisons from search results to
find the right product at the best price
Reduce maverick spending
• Lead employees to selected vendors and approved products
• Eliminate non-catalog purchase requests for catalog items
Improve the productivity of requesters and
buyers
• Provide a familiar on-line shopping experience and eliminate
help desk calls
• Present a single user-interface for all purchase types from
office supplies to mobile devices to laptops
iProcurement Oracle iProcurement Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 69
Convert Visitors into Candidates
• Improve conversion rate of job site visitors to candidates
• Increase number of views for all opportunities
Improve Candidate Experience
• Identify more opportunities with modern, discovery based
experience
• Streamline comparison of jobs to find ones that best suit
needs
Improve Recruitment Efficiency
• Reduce recruitment costs by getting more direct and online
applications
• Improve quality of hire with more relevant applications
Candidate Job Search Oracle iRecruitment Extensions for Oracle Endeca
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 70
Planning your Roadmap
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 71
Planning your Roadmap Upgrading from E-Business Suite 11.5.10
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 72
Planning your Roadmap Leverage 12.1 New Features
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 73
Planning your Roadmap Extend with 12.1 Adjacent Products
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 74
Planning your Roadmap Extend with Oracle Coexistence Solutions
Human
Capital
Financials & Projects
Procurement
Asset
Lifecycle &
Service
Applications
Technology
Supply
Chain
EBS 12.1
GRC, Hyperion,
FAH, Primavera
BI Apps
• Fusion Sourcing
• Fusion Procurement
Contracts
• BI Apps
• Distributed Order
Orchestration
• Fusion Product Hub
• Oracle Transportation
Management
• Agile PLM
• BI Apps
• OBIEE
• WebCenter
• SOA Suite
• IDM
• Exadata
• Exalogic
• RightNow
• BI Apps
• Fusion Talent Mgmt
Cloud
• Fusion Incentive
Compensation
• BI Apps
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 75
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 76
Appendix Demo Screenshots
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 77
As an Order Fulfillment Manager or Warehouse Manager, it is important to
understand any fulfillment delays and why the delays are occurring. These
delays can be caused by a number of factors, such as, supplier or
manufacturing delays, warehouse capacity or shipping issues.
In this scenario, the manager has been notified of a supply issue at the Seattle
Warehouse. Drilling into the highest number of fulfillment days, the manager can
determine that a very large order for a high priority customer, Department of
Defense, is delayed. Manufacturing needs to fulfill this order.
Order Management
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 78
We start by filtering by order date
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We further filter by fulfillment delays
of a range of days
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 80
We then sort by Order Amount to
view the highest value orders first
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 81
By clicking on the order number we
can drill to the order details
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 82
Here we see the customer and item and ask
manufacturing to make sure it ships on time
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 83
Hearing from sales that an order for a key customer is critical to making our
goal, we quickly search for that customer's work order and see that it has a
component shortage that could cause a delay.
There are substitutes defined and using the Endeca Item Search we review the
component and it's substitutes and see we have availabllity of one of the
substitutes. We can issue the substitute and deliver the product on time.
Manufacturing and Inventory
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 84
We come to the Endeca Discrete Work Order
Search and type the customer name
(Department of Defense) into the search region.
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 85
Since the tag cloud indicates a component
shortage we check the shortage tab of the Work
Order Overview region and see we’re short the
CM13139 but an approved substitute has been
defined. Now we want to check the availability.
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 86
From our Favorites list we navigate to the
Endeca Item Search
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 87
Here we quickly reduce the search results by narrowing
our search to 80GB drives, the component we’re short
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 88
Three items meet our search criteria,
we select them all and click compare
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 89
Making the original component our baseline we highlight the differences
and we can see we have plenty of the substitute item available
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 90
From our Favorites list we navigate back to the
Endeca Discrete Work Order Search
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 91
We highlight the operation tab and click the View Work
Content link in order to launch our Discrete MES Workstation
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 92
From the MES Workstation we click
the Update Exceptions action
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 93
We send a message to the operator telling him to use
the substitute component and resolve the exception
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 94