1 bpm and enterprise architecture society for information management september 8, 2009

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1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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Page 1: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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BPM and Enterprise Architecture

Society for Information Management

September 8, 2009

Page 2: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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Business architecture serves as the basis for IT architecture alignment

Must read: Enterprise Architecture as Strategy by Jeanne Ross, Peter Weill and David C. Robertson

Harvard Business School Press

1. Define your organization’s operating model

2. Implement the model using enterprise architecture

3. Navigate stages of EA Maturity

Page 3: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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Defining the Operating Model

GGU Student Lifecycle

LEAD ADMITTEDAPPLICANT ENROLLED GRADUATE ALUMNI DONOR

Who does it?

Where do we intervene?

Where are we headed?

What information do we use?How do we respond?

What are the rules?

Page 4: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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Page 5: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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ServiceWhat

Who

Which

Where

Application

Integration

Data

Business Architecture

Information Architecture

Service

Page 6: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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GGU Component Model

GGU.EDU (extranet)

GGU4YOU (intranet)

Student System

CRM System

External Tier Interface (Middleware) Tier Presentation Tier

Business Process Machine

Enterprise Service Bus

Web Application Framework

intermediation between

•enterprise applications

•business services

•components

•middleware

•Human task management

•Service orchestration

Page 7: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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GGU Component Model

GGU.EDU (extranet)

GGU4YOU (intranet)

Student System

CRM System

External Tier Interface (Middleware) Tier Presentation Tier

Business Process Machine

Enterprise Service Bus

Web Application Framework

intermediation between

•enterprise applications

•business services

•components

•middleware

•Human task management

•Service orchestration

Page 8: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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Service 1

Service n

Business Components

EJB

Web Services

BPM

Provider N

Provider 1

Enterprise Service Bus

Providers could be FTP, SFTP, HTTP, HTTPS, JDBC, SOAP, JMS, Sockets, email, etc.

ESB Component

Page 9: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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BPM COMPONENT

Page 10: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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Process Dashboard

page

User Maintenance

page

Login Screen

User Details Page

Retention Event

Applicant Registration

Task Mgt. Page

Applicant Registration

Task Mgt. Page

Retention Event

BAM View Page

Display Statistic about Process

Role: Administration

Role: Enrollment Manager

Role: Retention Manager

Commit

Leave page

Edit User DetailsResolve task Resolve task

Commit Commit

Web Application Framework Component

Page 11: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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Process Innovation involves changing the

model

Process Improvement

Process Redesign

Process Reengineerin

g

Process Innovation

Page 12: 1 BPM and Enterprise Architecture Society for Information Management September 8, 2009

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PEOPLE

OPERATIONS

DEVELOPMENT

ENTERPRISE APPLICATIONS

INFRASTRUCTURE

OPERATIONS

DEVELOPMENT

ENTERPRISE ARCHITECTURE

INFRASTRUCTURE

Infrastructure Architect

Enterprise Architect

Application Architect

Business Analysts

LEGACY CURRENT