05 consumer laws

8/19/2019 05 Consumer Laws

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Consumer-related Laws

(1991). The Consumer Act of the Philippines (R.A. 7394). Manila.

(1993). Implementing Rules and Regulations of the Consumer Act of the Philippines (R.A. 7394). Manila.

continuation… Price Tag Law

Information required:

Accurate price of the item in Philippine currency (except

when the law allows its sale in a foreign currency, as in

the case of duty-free shops)

The unit measure of measure (piece, pair, kilogram,

meter, liter) for which the price was quoted

Importance of a Price Tag

expedites transaction

helps in making an informed choice

facilitates price and quality comparison among products

Penalty for Violators

first time – Php 200-500, imprisonment from 1-6 mos.

second time – revocation of business permits and license

Price Tag Law under the

Consumer Act of the Philippines (RA 7394)

The Price Tag Law requires all consumer products to be sold tothe public at retail to bear a suitable tag, label or markingshowing the price of the item. The item so priced may not besold at a price higher than that indicated on the tag.

Characteristics of the price tag:

Attached to the commodity of which is offered for sale

Clearly readable and will leave no doubt as to its correct price

Not written in bar code unless used in addition to the tag,marking or price list

Bears no erasures or alterations except during a special

promotion Unattached price (ex. Price list) is only allowed of the item is

too small to fit a tag or of a nature which makes it impractical toplace a price tag on it.

Labeling Law

Minimum Labeling Requirements for Consumer Products

Correct and registered trade name or brand name;

Duly registered trademark;

Duly registered business name;

Address of the manufacturer, importer, repacker of theconsumer product in the Philippines;

Its general make or active ingredients;

Net quantity of contents, in terms of weight, measure ornumerical count rounded to off at least the nearest tenthsin the metric system;

Country of manufacture, if imported; If a consumer product is manufactured, refilled or

repacked under license from a principal, the label shouldstate the fact.



Allergy-causing or strong sensitizer

manner (ingestion, inhalation, bodily contact)

by which a product may affect a person

possible sensitization or allergic symptoms

that may be felt by the victim

first-aid treatment

acts or drugs to be avoided by the victim & the

time to have the victim attended by a doctor

continuation… Labeling Law continuation… Labeling Law

Exempted Products

newspapers, magazines, other reading matters that canbe inspected by the buyer upon purchase

consumer products sold by small stores or in public

markets in small quantities or wrapped in ordinary paper purchases made by the buyer using his/her own

container

Unlawful Acts

Posting/Printing of “No return, No exchange” in labels,receipts, or literature

Penalty for Violations

food, cosmetic/drug, device or hazardous substancePhp 500-20,000 and/or imprisonment for 3 mos – 2 yrs

other products = Php 200-5,000 and/or 1 month – 1year

Complicated mechanical, electr ical, or

electronic appliances, equipment or products

clear directions for use or assembly of the

product. Artistic/graphical illustrations may be

used in addition to the worded instructions

competency (i.e. technical) required to use or

assemble the product

necessary accessories or the principal

product needed to use the product with specific wattage, voltage or amperes needed

to operate the product

continuation… Labeling Law Open-date Labeling under the

BFAD Administrative Order No.16

The marking “consume before” or “use by” or “expiration” datesignifies the end of the estimate shelf-life of a product (under a statedstorage condition) beyond which certain quality attributes becomesignificantly impaired. After this date, the product should be regardedas not marketable.

A “best before”or “best used by” date shows the end of a period(under a stated storage condition) after which certain qualityattributes of the product may be expected to deteriorate. After thisdate, the product may still be satisfactory for human consumption andmay remain marketable, but its best quality is presumably no longerguaranteed by makers.

Dates are to be indicated on the label specifying the day, month andyear in numerical sequence. The usual format is as follows:

Day Month Year

Products with a shelf life of less than a month may indicate only theday and the month.

05 consumer laws

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