03.31.2015 cheri tomlinson, vice president of grants and research mihs adopts a culture of coverage...
TRANSCRIPT
03.31.2015
Cheri Tomlinson, Vice President of Grants and Research
MIHS Adopts a Culture of Coverage:
Helping Individuals Access Health Care by Enrolling in Arizona Medicaid or the Health Insurance Marketplace
One of the largest burn centers in the U.S.
MIHS trains 400 physicians and provides more
T H E O N LY P U B L I C T E A C H I N G H O S P I TA L & H E A LT H C A R E S Y S T E M
than 3,000 clinical rotations each year
390,000 adult and pediatric visits at our family health centers and comprehensive healthcare center in 2013
In 2013, more than 47,000 people visited one of our four Family Learning Centers
We have
30 interpreters
providing interpretation services
for more than
50 languages
64.78%Patients admitted to MIHS received
government sponsored care
(AHCCCS and Medicare)
81.49%of babies born in FY2013 partially reimbursed by
AHCCCS
Last year…
MIHS treated 3,629 patients needing acute psychiatric care and provided 5,000+ hours of outpatient counseling services at no or little cost.
122
c l i n i c s
h o s p i t a l s
History
1990 2014• 190 unduplicated patients• 6 staff (4.0 FTE)• $70,000 of HRSA
Demonstration Project funding
• 3,187 unduplicated patients
• 36 staff (32.8 FTE)• $3.1 million in Ryan
White HIV/AIDS Program funding (Parts A, C, & D)
McDowell providers collectively have 186 years of
experience including 111 years providing care to people
living with HIV/AIDS.
Ryan White HIV/AIDS Program
• MIHS is the oldest Ryan White HIV/AIDS Program Grantee in Arizona.– 1991: Awarded Part C
(formerly Title III) for the first time.
– 1994: Awarded Part A (formerly Title I) as a sub-recipient for the first time.
– 1998: Awarded Part D (formerly Title IV) for the first time.
5
Maricopa County, AZ = most uninsured county in the U.S. at
In Maricopa county alone,
120,071Enrolled in the Marketplace
228,758Enrolled in AHCCCS
166,131Enrolled in the Marketplace
as of January 16, 2015
107,310Enrolled in the Marketplace as of 1/16/2015675,000
6th
PRE-ACA YEAR 1 ACA YEAR 2 ACA
AFFORDABLE CARE ACT TIMELINE
Source: ASPE.hhs.gov Source: enrollamerica.org
Inform Key Steps
• Planning council to develop 5 simple, consistent and coordinated key messages for use across the EMA to market and inform clients of upcoming ACA changes
• All RW Providers tasked with encouraging clients to learn about and enroll in ACA coverage– If agencies did not enroll, then
they would refer the client to an enrolling agency
DATA DRIVEN PROCESSSome of MIHS’s key successes and lessons came from measuring these areas:
Volume of Calls
Health Literacy Classes
“More than 90 million Americans cannot
adequately understand basic health information” – Former US Surgeon General Richard
H. Carmona, MD, MPH, FACS
Class curriculum
based on the CMS
RoadmapCMS Roadmap
2Classes
UNDERSTANDING HEALTH INSURANCE PREVENTIVE SERVICES
• Why is it important to have coverage?• Top 10 definitions and terms • Explanation of “cost sharing”• How to make a medical appt.• AND MUCH MORE!!!
• Why is prevention important?• What are preventive services?• Adult services• Women services• Child services• AND MORE!!!
All classes and course material available in English and Spanish
Classes held at Family Learning Centers and other facilities accessible to PLWHA and community members who wish to attend.
For future course
information, visit:
grants.mihs.org
90 Minutes
Each
HEALTH LITERACY OUTCOMESOverall Class Evaluation Results
97%
98%
88%
95%
Very Satisfied/Satisfied(Module 1, Module 2, Combined)
Length of Class “About Right”(Module 1, Module 2, Combined)
Would Recommend the Class to Others(Module 1, Module 2, Combined)
Learned How to Make a Dr. Appt. (Module 1, Module 2, Combined)
n=107 n=108
n=105 n=98
MIHS Adopts a Culture of Coverage
• With the onset of health care reform, MIHS chose to transform how health care coverage information was delivered to our customers.
• The report describes an Arizona public hospital and health care system's experience in serving a diverse community in need of health care coverage.
To Learn Morehttp://mihs.org/uploads/sites/1http://mihs.org/uploads/sites/19/MIHSCoverStory.pdf9/MIHSCoverStory.pdf
Acknowledgements
CollaboratorsMIHS is pleased to acknowledge these collaborators and colleagues within our organization as indispensable partners in our “Cover” Story:
Key Stakeholderso RWPA and Planning Councilo RWPBo RWPCo RWPDo ADAPo Phoenix Children’s Hospitalo Care Directionso Southwest Center for HIV
Questions and Answers
Funded in whole or in part by the United States Department of Health and Human
Services, Health Resources and Services Administration, the Ryan White HIV/AIDS
Treatment Extension Act of 2011, the Maricopa County Department of Business
Strategies & Health Care Programs and the Maricopa Integrated Health System.