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Installing and Configuring the

Avaya S8500 Media ServerRelease 3.1

03-300143Release 3.1

February 2006Issue 4

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Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.

DRAFT - December 21, 2005 - 11:11 AM

2006 Avaya Inc.All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in thisdocument was complete and accurate at the time of printing, Avaya Inc. canassume no liability for any errors. Changes and corrections to the informationin this document may be incorporated in future releases.

For full legal page information, please see the complete document,Avaya Legal Page for Hardware Documentation, document number03-600759.

To locate this document on our Web site, simply go tohttp://www.avaya.com/supportand search for the document number inthe search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions tothe original published version of this documentation unless such modifications,additions, or deletions were performed by Avaya. Customer and/or End Useragree to indemnify and hold harmless Avaya, Avaya's agents, servants andemployees against all claims, lawsuits, demands and judgments arising out of,or in connection with, subsequent modifications, additions or deletions to thisdocumentation to the extent made by the Customer or End User.

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Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avayasstandard warranty language, as well as information regarding support for thisproduct, while under warranty, is available through the following Web site:http://www.avaya.com/support.

Copyright

Except where expressly stated otherwise, the Product is protected by copyrightand other laws respecting proprietary rights. Unauthorized reproduction,transfer, and or use can be a criminal, as well as a civil, offense under theapplicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to askquestions about your product. The support telephone numberis 1-800-242-2121 in the United States. For additional support telephonenumbers, see the Avaya Web site: http://www.avaya.com/support.
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Installing and Configuring the Avaya S8500 Media Server February 2006 3

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to use this documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Pre-installation: before going on site . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Verifying site readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Laptop preparation, software, and system information . . . . . . . . . . . . . 10

Copying files to the laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

About ASG and the unique on-site password . . . . . . . . . . . . . . . . . . 11

Obtaining license and Avaya authentication files . . . . . . . . . . . . . . . . 12

Pre-installation: at the site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

About the Server Availability Management Processor . . . . . . . . . . . . . . . 16

About SAMP functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About SAMP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About SAMP software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

About media server port connections . . . . . . . . . . . . . . . . . . . . . . . . 18

S8500 port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

About Modem connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

About Media Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About S8500 LSP mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

S8500 LSP License file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

About SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

High level overview of installation process . . . . . . . . . . . . . . . . . . . . . 25

Installing and cabling the media server complex . . . . . . . . . . . . . . . . 25

Installing Avaya Communication Manager. . . . . . . . . . . . . . . . . . . . 26

Installing Expanded Meet-me Conferencing . . . . . . . . . . . . . . . . . . . 26

Configuring the SAMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring the media server. . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Translating the IPSI circuit packs . . . . . . . . . . . . . . . . . . . . . . . . 26

Installing and cabling the media gateways . . . . . . . . . . . . . . . . . . . 27

Completing the installation administration . . . . . . . . . . . . . . . . . . . 27

Testing the finished installation . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 2: SNMP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuration of the SNMP modules in the UPS . . . . . . . . . . . . . . . . . . 29

Default UPS IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Preparing to configure the SNMP module . . . . . . . . . . . . . . . . . . . . 30

Contents

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Contents

4 Installing and Configuring the Avaya S8500 Media Server February 2006

Administering the SNMP module . . . . . . . . . . . . . . . . . . . . . . . . . 31

Setting selected traps (alarming) . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) . . . . . 35

Default IP addresses for Ethernet switch . . . . . . . . . . . . . . . . . . . . 36

Preparing to configure the Ethernet switch . . . . . . . . . . . . . . . . . . . 36

Configuring the Ethernet switch . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 3: Communication Manager Installation . . . . . . . . . . . . . . . . . . . . 39

Clearing the ARP cache on the laptop . . . . . . . . . . . . . . . . . . . . . . . . 39

Powering up the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Accessing the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring Telnet for Windows 2000/XP . . . . . . . . . . . . . . . . . . . . . . 40

Installing Avaya Communication Manager . . . . . . . . . . . . . . . . . . . . . 41

Chapter 4: Media server configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Opening the Maintenance Web Interface. . . . . . . . . . . . . . . . . . . . . . . 43Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enabling Network Time Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Verifying RMB IP information . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing SAMP firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Verifying media server connection to the customers LAN (if provided) . . . . . 48

Enabling firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Checking LED activity on the optional dual NIC. . . . . . . . . . . . . . . . . . . 51Configuring the dual network interface card . . . . . . . . . . . . . . . . . . . . 53

Configuring the network interface card . . . . . . . . . . . . . . . . . . . . . 53

Testing connectivity to customers network . . . . . . . . . . . . . . . . . . 55

Chapter 5: IP interface translations . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Starting SAT terminal emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Inputting initial system translations . . . . . . . . . . . . . . . . . . . . . . . . . 58

Adding media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Enabling IPSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Adding the IPSI to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Setting alarm activation level . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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Chapter 6: IP interface configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Connecting to the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

IPSI address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Programming the IPSI for DHCP addressing . . . . . . . . . . . . . . . . . . 64

Programming the IPSI for static addressing . . . . . . . . . . . . . . . . . 67

Setting the VLAN and diffserv parameters. . . . . . . . . . . . . . . . . . . . . . 70

Resetting the IPSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Verifying connectivity to media server . . . . . . . . . . . . . . . . . . . . . . . 72

Verifying that IPSIs are translated . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Upgrading the IPSI firmware version (if necessary) . . . . . . . . . . . . . . . . 72

Enabling control of IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Verifying license status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 7: Install an S8500 Media Server as an LSP . . . . . . . . . . . . . . . . . . 75

Configuring the media server as an LSP . . . . . . . . . . . . . . . . . . . . . . 75Administering the primary controller . . . . . . . . . . . . . . . . . . . . . . . . 77

Enabling license server capability on a media gateway . . . . . . . . . . . . . . 78

Installing and verifying the license on the new LSP . . . . . . . . . . . . . . . . 78

Opening the TCP ports on the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . 79

Resetting the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Verifying that the primary controller identifies the new LSPand has sent the translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Readministering media gateways to point to the LSP . . . . . . . . . . . . . . . 81

Chapter 8: Post-installation administration . . . . . . . . . . . . . . . . . . . . . . . 83Verifying translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting daylight savings time rules . . . . . . . . . . . . . . . . . . . . . . . . . 84

Setting locations (if necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Verifying date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Clearing and resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Backing up files to the compact flash media . . . . . . . . . . . . . . . . . . . . 87

Enabling alarms to INADS via modem . . . . . . . . . . . . . . . . . . . . . . . . 87

Enabling alarms to INADS via SNMP . . . . . . . . . . . . . . . . . . . . . . . . 88

Before leaving the site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

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Chapter 9: Installation verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Testing the IPSI circuit pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Testing the license file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

S8500 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

C360 Avaya Ethernet switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 93

UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

TN2312BP IPSI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Appendix A: Media server access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Accessing the servers command line interface with SSH . . . . . . . . . . . . . 99

Connecting to the media server directly . . . . . . . . . . . . . . . . . . . . . . 101

Connecting to the media server remotely over the network . . . . . . . . . . . . 103

Connecting to the media server remotely over a modem . . . . . . . . . . . . . 103

Accessing the Maintenance Web Interface . . . . . . . . . . . . . . . . . . . . . 104

Using the SAT command line prompt . . . . . . . . . . . . . . . . . . . . . . . . 104Logins for Avaya technicians and Business Partners . . . . . . . . . . . . . . . 105

Configuring the network for Windows 2000/XP . . . . . . . . . . . . . . . . . . . 106

Setting browser options for Internet Explorer 6.0. . . . . . . . . . . . . . . . . . 107

Appendix B: Installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 109

Troubleshooting media server hardware installation . . . . . . . . . . . . . . . . 109

Troubleshooting configuring the media server hardware . . . . . . . . . . . . . 110

Troubleshooting the installation of license files and Avaya authentication files . 112

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

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Chapter 1: Introduction

These procedures are for installing Avaya Communication Manager and configuring a newAvaya S8500 Media Server and associated components in an IP-connected port networkconfiguration.

To configure the media server, use the Avaya Installation Wizard. To configure gateways andother hardware components, use two administration interfaces:

Maintenance Web Interface

Command line interface, directly through, secure shell (SSH), telnet, or a terminalemulation program such as Avaya Native Configuration Manager.

You are not required to install the media server before the port networks (media gateways);however, the license file allows only 30 minutes to "see" the administered and connected IP

Interface (IPSI) circuit packs.The following information is included in this installation procedure:

Pre-installation: before going on site on page 9

Configuration of the SNMP modules in the UPS on page 29

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 35

Media server configuration on page 43

Configuring the dual network interface card on page 53

IP interface translations on page 57

IP interface configuration on page 63 Post-installation administration on page 83

Installation verification on page 89

Media server access on page 99

Installation troubleshooting on page 109

Audience

This documentation is for the following people tasked with installing and configuring the mediaserver components:

Trained field installation and maintenance personnel

Technical support personnel

Authorized Business Partners

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How to use this documentation

Use this documentation as a guide to install and configure Avaya media servers. Forinformation about a particular task, use the index or table of contents to locate the page number

where the information is described.

The S8500 Media Server can be configured as a primary controller or as a Local SurvivableProcessor (LSP). Most of the installation procedures are the same for these two configurationsbut there are some differences. For an S8500 LSP:

Skip the "IPSI translations" and "IPSI configuration" sections

Complete the tasks in the "Install an S8500 as an LSP" section

For an overview of the installation process, see High level overview of installation process onpage 25.

Read Pre-installation: before going on site on page 9 first. This section lists the tasks that mustbe completed before going to the installation site. Next, read Pre-installation: at the site onpage 13. This section lists the tasks that must be completed on site before beginning theinstallation procedures.

Technical specifications for the hardware are described in Equipment specifications on page 14.

For the physical installation and cabling of the hardware, see the Quick Start for HardwareInstallation: Avaya S8500 Media Server(555-245-701). Use the remaining sections of thisdocument in the sequence they are presented. If certain components are not to be installed,skip the procedures for those components. You install and configure the media servercomponents using information in the following sections:



Media server configuration on page 43

Configuring the dual network interface card on page 53

IP interface translations on page 57

Next, install the port networks and media gateways, using sections in the following documents:

Installing the Avaya G650 Media Gateway(03-300144)

Installation and Configuration for the Avaya G150 Media Gateway(03-300395)

Quick Start for Hardware Installation: Avaya G350 Media Gateway(03-300148)

Installation of the Avaya G350 Media Gateway(555-245-104)

Quick Start for Hardware Installation: Avaya S8300 Media Server and Avaya G700 MediaGateway(555-233-150)

Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 MediaServer(555-234-100)

Program the IP interface using Chapter 6: IP interface configuration.

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Pre-installation: before going on site


If you are installing an S8500 Media Server as an LSP, use Install an S8500 Media Server as anLSP on page 75

Complete the installation using information in the following sections:

Post-installation administration on page 83

Installation verification on page 89

Media server access on page 99

If problems occur during the installation, use Installation troubleshooting on page 109 to try toresolve them.


This section describes the steps you need to take to before going to the installation site.

Documentation

Avaya recommends that you have the following documents on hand for the installation. Theseare included on the Documentation for Avaya Communication Manager, Media Gateways andServersCD (03-300151).

Quick Start for Hardware Installation: Avaya S8500 Media Server(555-245-701) a quickreference guide providing physical installation and connection information.

Completed Electronic Preinstallation Worksheet An Excel spreadsheet providing the

customers network information needed to use the Avaya Installation Wizard to configurethe control network components. Get from the Avaya project manager, Avaya softwaretechnician, or customer network administrator. See the Avaya Installation Wizard Web site(http://support.avaya.com/avayaiw) for the blank form.

Avaya Server Availability Management Processor User Guide(03-300322) documentation providing information on administering the SAMP.

Job Aid: Approved Grounds(555-245-772) provides a description of all approvedgrounds.
http://support.avaya.com/avayaiwhttp://support.avaya.com/avayaiw

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Verifying site readiness

Before going on site, make sure the customer has:

adequate power

19-in. (48-cm) 4-post data racks securely installed to EIA-310D (or equivalent) standardsand grounded

a local area network set up and running

a network administrator available the day of the installation

If you are staging the installation at a location other than the customers site, verify that youhave all the equipment by comparing the list of items ordered against the items in the boxes.Your project manager can supply you with an inventory list. Do not rely solely on the packingslips inside the boxes.

Laptop preparation, software, and system information

Verify that:

The services laptop has the right hardware and software. See Connecting to the mediaserver directly on page 101 for the list of computer hardware and software specifications.

Current Avaya Communications Manager translations are available for download.

You have a completed Electronic Preinstallation Worksheet(EPW) on the services laptop.See the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw) for theblank form.

The EPW provides customer system information, including:

- IP addresses

- Product IDs for the media server, remote maintenance board, and IA 770 if used

- Avaya services telephone number for remote access over modem

- Avaya services IP address for alarms through the network

You have the current Communications Manager software update, if required, on yourservices laptop

You have current firmware, including for the media server BIOS. Check the Avaya SupportWeb site (http://support.avaya.com), Download Software and Firmware, for the latest

software and firmware. Firmware for the IPSIs, C-LAN, MedPro, and VAL circuit packs areon the software CD.

You have License and Avaya authentication files on your services laptop.
http://support.avaya.com/avayaiwhttp://support.avaya.com/http://support.avaya.com/http://support.avaya.com/avayaiw

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You have all login IDs and passwords needed to access the media server, maintenanceadapter, and server complex components. This includes the unique service password foryour customers equipment.

- To obtain the unique password for a specific media server, call ASG Conversant(1.800.248.1234 or 1.720.444.5557). You must have the IL, FL, or product ID to getthe password.

-To log in through the services port as craft after you install the Avaya authenticationfile, use this password, which does not require an ASG challenge or response.

Copying files to the laptop

In addition to the license and Avaya authentication files, you must copy other required files tothe services laptop. This includes the filled-out Electronic Preinstallation Worksheet(EPW); anyservice packs; current firmware, including firmware for the BIOS, remote maintenance board,and programmable circuit packs.

To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to theAvaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill itout.

To get the service pack, go to the Avaya Support Web site (http://avaya.com/support) and selectSoftware & Firmware Downloads to identify and copy the required service pack.

To get the latest firmware for the BIOS, remote maintenance board, and programmable circuitpacks, go to the Avaya Support Web site at http://avaya.com/support and select Software &Firmware Downloads to identify and copy the latest firmware.

To get instructions on installing firmware, go to:

ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/TNpackFirmwareDownloadInstructions.pdf

About ASG and the unique on-site password

After installing the Avaya authentication files, Access Security Gateway (ASG) protects Avayaservices logins to the media server. The ASG challenge/response protocol confirms the validityof each user, reducing the opportunity for unauthorized access.

If you use the craft password that is unique to the server of the customer and access the mediaserver on site, you can use this password the next time you log in as craft. You do not need an

ASG challenge/response to log in this way. Every other means of craft access still requires anASG challenge/response.
http://support.avaya.com/avayaiwhttp://avaya.com/supporthttp://avaya.com/supportftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/TNpackFirmwareDownloadInstructions.pdfftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/TNpackFirmwareDownloadInstructions.pdfhttp://avaya.com/supporthttp://avaya.com/supporthttp://support.avaya.com/avayaiw

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Obtaining license and Avaya authentication files

Use Remote Feature Activation (RFA) to obtain the Communication Manager license and Avayaauthentication files. RFA is a Web-based application, available to Avaya employees andauthorized BusinessPartners. WIth RFA, you can create and deploy license files for allCommunication Manager product platforms. For more information about RFA and how togenerate license and Avaya authentication files, see the RFA Information page at http://rfa.avaya.com.

Note:Note: To access the RFA application, you must complete the RFA online training and

have received access authorization.

To generate a license file, you need the following information:

Your personal Single Sign-On (SSO) for the RFA Web site authentication login

SAP order number

Required customer information

For a new license, the serial number of one TN2312BP Internet Protocol Server Interface(IPSI) or TN8412AP System Internet Protocol Interface (SIPI) circuit pack designated thereference IP interface.

For an updated license, the RFA system ID (SID) for the existing media server, which isnecessary to locate the existing license

Internet access to the RFA Web page with Internet Explorer 5.0 or higher

Before arriving on site, download the license and Avaya authentication files to the serviceslaptop. The license and Avaya authentication files are installed during the installation process.

Once the Avaya authentication files are installed, a challenge/response system called AccessSecurity Gateway (ASG) protects Avaya services logins to the media server. The ASGchallenge/response protocol confirms the validity of each user, reducing the opportunity forunauthorized access.

When finished installing the Avaya authentication file, Avaya Communication Manager has apassword for the craft login. This password is unique to the server of the customer. You can usethe password the next time you log in as craft, provided you access the media server throughthe services port. You do not need an ASG challenge/response to log in this way, even thoughevery other means of craft access still requires an ASG challenge/response. RFA records therevised password. ASG Conversant provides this password at 1-800-248-1234 or1-720-444-5557.
http://rfa.avaya.com/http://rfa.avaya.com/http://rfa.avaya.com/http://rfa.avaya.com/

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Equipment specifications

The media server control network components consist of the media server, one UPS, and anAvaya-provided Ethernet switch (optional). See Table 1: Control network components

specifications.

The internal room temperature must not exceed 104 F (40 C).

Table 2: S8500 Media Server features and specifications outlines the features andspecifications of the Avaya S8500 Media Server.

Note:Note: Some values are shown at maximum configuration. Avaya values will be slightly

lower then the maximum.

Table 1: Control network components specifications

Component DimensionsEnglish (in.)

Metric (cm) U (height) Weight (lb/kg)

Media Server:S8500 1.75h x 17w x 20d 4h x 43w x 51d 1 28/13

Ethernet Switch:C363TC364T

1.75h x 17w x 14.4d1.75h x 17w x 14.4d

4h x 43w x 37d4h x 43w x 37d

11

11/511/5

UPS:700 VA1500 VA

3.5h x 17w x 19d3.5h x 17w x 24d

9h x 43w x 48d9h x 43w x 61d

22

34/1550/23

Table 2: S8500 Media Server features and specifications

Feature Specifications

Microprocessor One Pentium 41024-KB Level-2 cache and MMX(MMX2) technology

Memory 512 MB

Type: PC2700/3200 266 MHz, ECC, SDRAM,registered DIMMs only

Slots: Four dual inline

Drives Diskette: 1.44 MB

CD/DVD-ROM: IDE

Power Supply 300 watt (110 or 220 VAC auto-sensing)

1 of 3

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Equipment specifications


Integrated Functions Ethernet ports: Two 10/1000/100BaseT Ethernetcontrollers

One serial port (not used)

Four USB ports (3 not used)

Keyboard port (not used)

Mouse port (not used)

Dual-channel bus mastering IDE controller

Diskette drive

Acoustical NoiseEmissions

Sound power, idling: 6.5 bel maximum

Sound power, operating: 6.5 bel maximum

Environment: AirTemperature

Media server on:

50.0 to 95.0 F (10 to 35 C)

altitude: 0 to 2999 feet (0 to 914 meters)

Media server off:

-104 to 140 F (-40 to 60 C)

maximum altitude: 6998 feet (2133 meters)

Environment: Humidity Server on: 8% to 80%

Server off: 8% to 80%

Table 2: S8500 Media Server features and specifications (continued)


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About the Server Availability Management Processor

The Server Availability Management Processor (SAMP) is a remote maintenance board that ispre-installed in the S8500 Media Server. The SAMP provides remote maintenance andserviceability to the media server by monitoring and reporting alerts on the S8500 components.The SAMP also provides controls to turn the media servers power on and off.

Heat Output Minimum configuration: 297 BTU (87 watts)

Maximum configuration: 512 BTU (150 watts)

Electrical Input Sine-wave input (47-63 Hz) requiredInput voltage low range:

Minimum: 100 VAC

Maximum: 127 VAC

Input voltage high range:

Minimum: 200 VAC

Maximum: 240 VAC

Input kilovolt-amperes (kVA) (approximate):

Minimum: 0.0870 kVA

Maximum: 0.150 kVA

Receptacle U.S.: XXXX 87=NEMA 5-15

Circuit Breaker: XXXX 87=15 amp

Pole: XXXX 87=1

Amp Draw:

100-127 V~ 4.6 A

200-240 V~ 2.3 A

Table 2: S8500 Media Server features and specifications (continued)


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About the Server Availability Management Processor


About SAMP functionality

The SAMP card provides the following functionality:

Monitors the media server state of health: fans, voltages, and temperature.

Reports media server failure and other alarms to INADS by modem.

Modem contention is resolved on a first-come first-serve basis. For instance, if servicesdials into the SAMP, and the media server needs to send out an alarm through the modeminterface, it will find the modem busy, but will continue to try to send the alarm.

Provides remote media server power-on and reset capability.

Secure dial-in connection to the SAMP and the host.

Services laptop access to the SAMP (and subsequently the host).

The SAMP presents a virtual TTY that the media server uses when it needs to send out alarmsthrough the modem interface (see Figure 1: SAMP rear connections on page 18). The system

uses the modem that is connected to the USB port off of the SAMP card for:

Reporting alarms on the media server by the media server.

Reporting alarms on the media server by the SAMP, for example, server reboots.

Reporting alarms on the SAMP by the SAMP.

Services dial-in access to the media server and the SAMP for remote maintenance andadministration purposes.

About SAMP connections

The SAMP card is installed in PCI-X slot 1 (full-height, 3/4 length slot) of the Avaya S8500Media Server.

The SAMP comes in a half-card PCI form factor and is powered externally. It supports one USBinterface and two 10/100 Ethernet ports that are located on the rear of the media server.

SAMP Ethernet 1 is not used.

SAMP Ethernet 2 is for local Services laptop access. This is for on-site services personnelto access the SAMP using the craft login.

The USB interface is used to connect a USB modem that is used for remote dial-in anddial-out access. This modem connection is shared between the media server and the

SAMP for remote maintenance, administration, and alarming purposes. For dial-inpurposes, the user first establishes a ppp session that terminates at the SAMP. The userthen can establish an SSH (Secure Shell) or HTTPS (Secure Web) session to the SAMPor the host using the craft login.

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The SAMP also communicates with the host in-band via an on-board industry standard Ethernetcontroller on the hosts PCI bus with an internal link to the SAMP.

See Figure 1: SAMP rear connections on page 18 for locations of the connections on theSAMP.

Figure 1: SAMP rear connections

About SAMP software

The SAMP is shipped from the factory with software installed and with some default settings.However, you may need to install an updated version of the software and you must configurethe SAMP before it can be used.

If a SAMP software update file is available on the Avaya Support website, you should havedownloaded it to your laptop. See Using the Avaya Server Availability Management Processor

(SAMP), 03-300322, for details on installing software on the SAMP and changing defaultsettings.

About media server port connections

The following section provides information on connecting the Ethernet ports on the back of themedia server.

Figure notes:

1. SAMP Eth2to services laptop

(cross-connect CAT5 cable)

2. SAMP Eth1 (not used)

3. USB connection for the modem

4. External power to the SAMP

2

1

h2ms85b2 KLC 093004

21 3 4

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About media server port connections


S8500 port connections

You connect to the various ports using standard CAT5 cables with RJ45 connectors on eachend. If the S8500 Media Server has only one port network, connect it through the dual NIC.Figure 2: S8500 Media Server connectivity guide shows typical connectivity for the S8500Media Server.

Figure 2: S8500 Media Server connectivity guide

Figure notes:

1. Eth0to customers network ifnondedicated control network or to

Ethernet switch for control network ifdedicated control network

(straight-through CAT5 cable)2. Eth1to services laptop (cross-connect

CAT5 cable)

3. Eth2to customers network if dedicatedcontrol network (straight-through CAT5

cable)4. Eth3unused

2

1

2

h3msbl5a KLC 093004

1

4

2

3

1

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About Modem connections

Note:Note: USB modems cannot connect to rotary lines. A Touch Tone line is required.

On an Avaya S8500 Media Server, modem connects to the USB port on the SAMP.

Required options on the SAMP modem are set by Avaya defaults on the SAMP. For modemconnectivity, see Figure 3: Modem connectivity on the S8500 Media Server.

Figure 3: Modem connectivity on the S8500 Media Server

Modem options are set when you configure the media server. No options are set on themodems themselves.

Figure notes:

1. Modem2. USB cable connecting the USB modem to

the USB port on the media server.

3. Telephone line connecting the modem tothe outside line.

h3msm85b KLC 093004

disc

MultiModem

MultiTechSoftware

1

3

2

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About Media Gateways


About Media Gateways

In a new installation, the Avaya S8500 Media Server works with only the Avaya G650 MediaGateway.

In a migration the media server works with the following Avaya Media Gateways:

MCC1

SCC1

G600

CMC1

In addition, the media servers work with Avaya G150, G250, G350, and G700 Media Gateways.These gateways register with the S8400 either through the S8400 Processor Ethernet interfaceor through a TN799DP C-LAN circuit pack.

If an S8500 Media Server, these media gateways can be endpoints using a Processor Ethernetinterface.

Media gateways usually are installed in the same equipment room as the media server rackhardware (control network). However, the media gateways can be installed in another location,including another state or country.

About Processor Ethernet

Like a C-LAN board, Processor Ethernet provides connectivity to IP endpoints, gateways, andadjuncts. The PE interface is a logical connection in the Communication Manager software thatuses a port on the NIC in the server. There is no additional hardware needed to implement PE.

Starting with release 3.1 of Communication Manager, the PE interface is enabled on the S8500Media Server allowing enhanced flexibility for connectivity to gateways, endpoints, andadjuncts.

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.Table 3 lists the possible uses of the PE interface for an S8500 primary controller.

Table 3: Use of the PE interface for a simplex S8500 primary controller

Possible functions ofthe PE interface

Status of the functionon the server

Administration needed

Registration The PE interface isenabled for registrationon a simplex main server.

No. The use of the PE interface forregistration is enabledautomatically by theCommunication Managersoftware.

H.248 gatewayregistration

H.248 gatewayregistration is allowed onthe S8500 main serverusing the PE interface.

Yes. Administration to allow H.248registration on the PE interface ofthe S8500 main server isperformed on the ip-interfacesprocr form.

H.323 endpoint

registration

H.323 registration is

allowed on the S8500main server using the PEinterface.

Yes. Administration to allow H.323

registration of the PE interface ofthe S8500 main server isperformed on the ip-interfacesprocr form.

Adjunct connectivity Adjunct connectivity isallowed on the S8500main server using the PEinterface.

Yes. Adjuncts must beadministered using the ip-servicesor the communication-interfaceprocessor-channels form prior tothe survivable-processor form.

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About S8500 LSP mode


About S8500 LSP mode

Starting with release 3.1 of Communication Manager, the S8500 can be configured as a LocalSurvivable Processor (LSP) and can be the primary controller for an IP network with port

networks. This new functionality is enabled by allowing H.248 gateways and H.323 endpoints toregister with the S8500 using the S8500s Processor Ethernet (PE) interface instead of a C-LANinterface.

Table 4 lists the possible uses of the PE interface for an S8500 LSP.

Table 4: Use of the PE interface on the S8500 LSP

Possiblefunctions ofthe PEinterface

Status of the functionon the server

Administration needed

Registration The PE interface isalways enabled forregistration.

No. The use of the PE interface for registrationis enabled automatically by theCommunication Manager software.

H.248 gatewayregistration

H.248 gatewayregistration is enabled bydefault on the LSP

The H.248 gateway enabled field on theip-interface procr form defaults to a yes on anLSP. You can temporarily disable H.248registration on the LSP by changing theip-interfaces procr form on the LSP. Anychange performed on the LSP will be lostwhen the LSP receives a file sync from themain server. After a file sync H.248 gatewayregistration will default to a yes.

H.323 endpointregistration

H.323 registration isenabled by default on theLSP.

The H.248 gateway enabled field on theip-interface procr form defaults to a yes on anLSP. You can temporarily disable H.248registration on the LSP by changing theip-interfaces procr form on the LSP. Anychange performed on the LSP will be lostwhen the LSP receives a file sync from themain server. After a file sync H.248 gatewayregistration will default to a yes.

Adjunctconnectivity

Connectivity of adjunct isenabled by default on theLSP.

Yes. Adjunct administration for the LSP mustbe performed on the main server.

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An S8500 LSP supports three adjuncts using the PE interface:

Call Management System (CMS)

Application Enablement Services (AESVCS

Call Detail Recording (CDR)

The S8500 as a primary controller can connect to gateways and endpoints with a mixture of thePE interface and C-LANs. The traffic over these interfaces can be load balanced.

S8500 LSP License file

The license file for an LSP should have the following attributes:

Local Survivable Processor (FEAT_LSP)set to Y.

A Module ID (MID) greater than 1: This value is set by the license file and cannot beadministered in Communication Manager.

A System ID (SID): The SID is unique to the system configuration. The primary controllerand all LSPs will have the same SID.

The serial number of an H.248 media gateway to serve as the license serial number host.

During initial installation, when the LSP server is reset, the LSP sends this serial number tothe primary controller. The primary controller then matches the serial number to that of anexisting media gateway. The primary controller sends back to the LSP the IP address ofthe media gateway. The LSP can then verify its license by contacting that media gatewayand requesting its serial number. The LSP compares the serial number received from themedia gateway with the serial number from the LSPs license.

About SSH

Secure Shell (SSH) is both a computer program and an associated network protocol designedfor logging into and executing commands on a networked computer. SSH provides secureencrypted communications between two untrusted hosts over an insecure network. Avayarecommends using SSH instead of Telnet for most interactive connections to the Avaya mediaservers and other devices on a customers network.

To use SSH, a third-party SSH client must be installed on your computer. PuTTY is one suchclient available for download from http://www.putty.nl/download.html .
http://www.putty.nl/download.htmlhttp://www.putty.nl/download.html

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High level overview of installation process


Devices that can be accessed with SSH include:

Media servers on Release 3.1 of Communication Manager: S8300, S8400, S8500,S8700-series

May include port number reference 5022 for direct SAT access.

Server Availability Management Processor (SAMP) (used with S8500 Media Server)

May include port number reference 10022 for direct access

Maintenance Processor Complex (MPC) (used with S8400 Media Server)

May include port number reference 10022 for direct access

TN2312BP IPSI running firmware version 20 or higher

TN2602 IP Media Resource 360 running firmware version 212 or higher

Expanded Meet-Me Conferencing (EMMC) and the S6100 Media Server

SIP server

G250 and G350 media gateways

C360 Ethernet switches

! Important:Important: G700 does not allow the use of SSH. From within a media server's Linux

command line, you can use SSH to access the G250 and G350, but you must usetelnet to access the G700. In this case, the server is the SSH client, not PuTTY.

High level overview of installation processThe installation process is completed in stages. Some stages can be completed in parallel, andothers require that certain tasks be accomplished before the stages can be completed. Theorder that the particular stages are completed depends on local practice and the personnelavailable. The high level stages are listed below.

Installing and cabling the media server complex

You can complete this stage before, in parallel with, or after installing the media gateways. See

the Quick Start documentation for your system for instructions.

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Installing Avaya Communication Manager

Use the bootable software distribution CD-ROM to install the Linux operating system and AvayaCommunication Manager.

Installing Expanded Meet-me Conferencing

If you are installing an S8500B Media Server to run the Expanded Meet-me Conferencing(EMMC) application, follow the installation instructions up to and including Installing AvayaCommunication Manager on page 41. Then use the Installing and Troubleshooting ExpandedMeet-me Conferencing (EMMC) (04-300527) to complete the installation of the EMMC. TheEMMC software is contained on two CDs labeled EMMC Software Disk 1 and EMMC SoftwareDisk 2

Configuring the SAMP

The Server Availability Management Processor (SAMP) monitors various components andenvironmentals on the media server. The board comes installed from the factory with Avayadefaults but must be configured to fit your specific installation. The SAMP is administeredautomatically through the Avaya Installation Wizard.

Configuring the media server

Use the Avaya Installation Wizard to configure the media server. You must have the filled-outElectronic Preinstallation Worksheet(EPW) that provides the customers network informationneeded for configuring the network components. As part of the Wizard, you install the licenseand Avaya authentication files. This stage is done after installing the software.

Translating the IPSI circuit packs

When configuring the media server (or both media servers in a duplicated system), the AvayaInstallation Wizard installs the license file.The IPSI circuit packs must be translated within 30

minutes after the license file is installed.

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High level overview of installation process


Installing and cabling the media gateways

Install and connect the media gateways before, in parallel with, or after installing andconfiguring the media server complex. The media gateways must be installed and powered upto effectively complete many of the other stages. The IPSI circuit packs can be programmedonly in a powered-up media gateway.

Completing the installation administration

Finish the media server installation by clearing alarms, enabling alarm reporting, backing up theserver files, and registering the configuration.

Testing the finished installationThis stage verifies the complete configuration operation and is the last task.

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Configuration of the SNMP modules in the UPS


Chapter 2: SNMP Configuration

After the control network equipment is installed and connected, configure the SNMP modules tosend alarms (traps) to the media servers.

Configure:

the SNMP modules in each UPS (if supplied by Avaya)

the SNMP Subagent in the Avaya Ethernet switch (if supplied by Avaya)

First configure the SNMP agents. Then install Avaya Communication Manager on the mediaserver, configure the media server, and verify its operation. In a duplicated system, install AvayaCommunication Manger on the first media server and verify its operation before you repeat theprocess on the second media server.

This section covers the following procedures:




Note:Note: These instruction apply only if using a new, Avaya-supplied uninterruptible power

supply (UPS) with a simple network management protocol (SNMP) module. Donot use these procedures to set traps on a non-Avaya-supplied UPS.

The SNMP module in the UPS must be administered so it reports alarms to the media serverwhen the hardware experiences problems. The module reports the loss of commercial powerand the depletion of battery resources.

For the SNMP module to properly report alarms, a unique IP address for the UPS must beconfigured on both the SNMP module and the media server. This IP address can be acustomer-provided one or the Avaya-provided default one. At a minimum, the following itemsmust be configured:

IP address

Subnet mask

Gateway IP address

Trap receiver IP address

Community string (get, set, trap)

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Because the SNMP module is manufactured by a third party, we do not know which brand,model, or firmware load the factory is shipping. Therefore, we cannot provide specificinstructions in this document on how to connect to and configure the SNMP module. See thedocumentation that comes with the SNMP module. The default password and the configurationcommands are in the local configuration section of the User Guide.

Default UPS IP addresses

Administer the SNMP module in the UPS following the steps in Administering the SNMPmodule on page 31. The default IP addresses for the UPS are shown in the table.

Preparing to configure the SNMP module

Before you configure the SNMP module, make sure you have the hardware connected correctlyand all the information you need.

Ensure you are plugged into the correct administration port on the SNMP module.

Ensure the UPS is plugged into a nonswitched electrical outlet.

Note:Note: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation

applications.

When using your terminal emulation application, ensure that your laptop communicationprotocol has the following port settings:

- 9600 baud

- No parity

- 8 data bits

-

1 stop bit-

No flow control

IP address for UPS 198.152.254.239

Subnet mask for UPS 255.255.255.0

Gateway address for UPS 198.152.254.201

IP address forTrap receiver (media server)

customer provided

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If a Network Management System (NMS) is going to monitor the UPS, coordinate theassignment of community names with the network administrator.

If an NMS is not going to monitor the UPS, set the community names to unique stringvalues.

! SECURITY ALERT:!

SECURITYALERT: The Get and Set, community name strings are initially configured with defaultvalues of Public and Private, respectively. These community name stringsfunction as passwords for their respective SNMP operation. It is always a goodidea to change these community name strings to something other than the defaultvalues. If the defaults are left in place, they could result in a serious securityissue.

See Setting selected traps (alarming) on page 33 for information on which traps to set.

If the control network is nondedicated (going over the customer's network), make sure thatthe 162/udp port for input to server is enabled (the default is disabled). Otherwise, themedia server cannot receive the traps from the UPS(s). See Enabling firewall settings on

page 48.

Administering the SNMP module

Note:Note: Use the default addresses in the tables.

1. Connect the services laptop computer (RS-232 serial port) to the DB-9 connector on theback of the SNMP module for UPS1 using the DB-9 to DB-9 serial cable supplied with theSNMP module.

2. Open a VT-100 terminal emulation session on the services laptop.

3. Set the IP address for the UPS.

4. Set the subnet mask for the UPS.

5. Set the gateway address for the UPS.

6. Set the IP address of the trap receiver (media server) for the UPS.

7. Set the SNMP community name string for Get, Set, and Trap. See Setting selected traps(alarming) on page 33 for information on which traps to set.

8. When completed, disconnect the services laptop computer from the UPS.

9. Connect one end of a CAT5 straight-through cable to the RJ45 connector on the UPSSNMP module and the other end to the next available port on the Ethernet switch forControl Network A (CNA).

For a connectivity guide, see the Quick Start for Hardware Installation: Avaya S8500Media Server(555-245-701).

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After you have configured the SNMP module in the UPS, you must configure the SNMPsubagent on the Avaya Ethernet switch.

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Setting selected traps (alarming)

The default is to set all traps, which can result in large log entries. However, only a few trapsneed to be set. See the User Guide that comes with the SNMP module for the menus andcommands for setting these traps.

Set the following traps:

UPS on BatteryIndicates AC fail with pending shutdown based on battery reserveavailable

UPS in BypassFailure either Failed UPS or overload

Replace batteryFailure of periodic (28-day) battery test indicating battery needs to bereplaced.

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Configuring the SNMP subagent in the Avaya Ethernet switch (if used)


Configuring the SNMP subagent in the Avaya Ethernet

switch (if used)

Note:Note: These instruction apply only if using a new, Avaya-supplied Avaya Ethernet

switch. Do not use these procedures to set traps on a non-Avaya-suppliedEthernet switch.

The simple network management protocol (SNMP) subagent in the Avaya Ethernet switch mustbe administered so it can report alarms to the media server when the hardware experiencesproblems.

For the SNMP subagent to properly report alarms, a unique IP address for the Ethernet switchmust be configured on both the Ethernet switch and the media server. This IP address can be acustomer-provided one or the Avaya-provided default one. At a minimum, the following itemsmust be configured:

IP address

Subnet mask

Gateway IP address

Trap receiver IP address

Community name strings (get, set, trap)

The specific Avaya Ethernet switch model and firmware load shipped with a communicationsystem may change over time Therefore, we cannot provide specific instructions in thisdocument on how to connect to and configure the SNMP subagent. See the documentation thatcomes with the Ethernet switch. See the Basic Configuration section of the Quick Start Guide

and the documentation CD that comes with the Ethernet switch for the default user ID,password, and configuration commands.

Note:Note: For the Ethernet switch to properly report alarms, the IP address(es) for the

Ethernet switch(es) must also be configured in the media servers.

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Default IP addresses for Ethernet switch

The default values for the Ethernet switch are shown in the table.

Administer the SNMP subagent in the Ethernet switch following the steps in Configuring theEthernet switch on page 37.

Preparing to configure the Ethernet switch

Before you configure the Ethernet switch, make sure you have the hardware connectedcorrectly and all the information you need.

Ensure the Ethernet switch power cord is connected to the back of the switch and the backof a UPS.

Note:Note: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation

applications.

When using your terminal emulation application, ensure that your laptop communicationprotocol has the following port settings:

- 9600 baud

- No parity

- 8 data bits

- 1 stop bit

- No flow control

If a Network Management System (NMS) is going to monitor the Ethernet switch,

coordinate the assignment of community names with the network administrator.If an NMS is not going to monitor the Ethernet switch, set the community names to uniquestring values.

Parameter Single ControlNetwork (CNA)

Duplicated ControlNetwork (CNB)

IP address for Ethernet switch 198.152.254.240 198.152.255.240

Subnet mask for Ethernet switch 255.255.0.0 255.255.0.0

IP address forTrap receiver (media server)

customer provided customer provided

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Configuring the SNMP subagent in the Avaya Ethernet switch (if used)


! SECURITY ALERT:!

SECURITYALERT: The Get and Set, community name strings are initially configured with defaultvalues of Public and Private, respectively. These community name stringsfunction as passwords for their respective SNMP operation. It is always a goodidea to change these community name strings to something other than the default

values. If the defaults are left in place, they could result in a serious securityissue.

If the control network is nondedicated (going over the customer's network), make sure thatthe 162/udp port for input to server is enabled (the default is disabled). Otherwise, themedia server cannot receive the traps from the Ethernet switch(es). See Enabling firewallsettings on page 48.

Configuring the Ethernet switch

Note:Note: Use the default addresses in the tables.

1. Connect the services laptop computer (RS-232 serial port) to the port labeled Console onthe front of Ethernet switch 1 (CNA) using the flat cable supplied with the Avaya Ethernetswitch.

2. Open a VT-100 terminal emulation session on the services laptop.

3. Set the IP address for the Ethernet switch.

4. Set the subnet mask for the Ethernet switch.

5. Set the gateway IP address for the Ethernet switch.

6. Set the IP address of the trap receiver (media server) for the Ethernet switch.7. Set the SNMP community name string for Get, Set, and Trap. (See the section on SNMP

commands on the documentation CD that comes with the Avaya Ethernet switch.)

8. Verify that spanning tree is enabled (the default setting).

Use the command set spantree enabled.

9. Set spanning tree version to rapid-spanning-tree (not the default). This command isavailable on Avaya P363 Ethernet switches having firmware version 4.0 or later. To usethis command, you must update the firmware to this version.

Use the command set spantree version rapid-spanning-tree.

Note:Note: For more information on the Spanning Tree CLI commands, see Installation and

Configuration Guide, Avaya C360and Reference Guide, Avaya C360, availableat the Avaya Support Web site (http://www.avaya.com/support).
http://www.avaya.com/supporthttp://www.avaya.com/support

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10. If IP-connected port networks, make sure all appropriate ports on the Ethernet switch arelocked to 100 speed using full duplex.

11. When completed, disconnect the services laptop computer from the Ethernet switch.

12. If two Ethernet switches are present for CNA, repeat steps 1 through 10 for the secondswitch.

After you have configured the Avaya Ethernet switch, you must configure the media server(s).

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Clearing the ARP cache on the laptop


Chapter 3: Communication Manager

Installation

A new media server comes with a blank hard drive Use the bootable software distributionCD-ROM to install the Linux operating system and Avaya Communication Manager.

This chapter covers the following tasks:

Clearing the ARP cache on the laptop on page 39

Accessing the media server on page 40

Configuring Telnet for Windows 2000/XP on page 40

Installing Avaya Communication Manager on page 41

! Important:Important: If you are installing an S8500B Media Server to run the Expanded Meet-me

Conferencing (EMMC) application, follow the installation instructions up to andincluding Installing Avaya Communication Manager on page 41. Then use theExpanded Meet-me Conferencing (EMMC) version 1.0 Installation andTroubleshooting Guide, 04-300527 to complete the installation of the EMMC. TheEEMC software is contained on two CDs labeled EMMC Software Disk 1 andEMMC Software Disk 2.

Clearing the ARP cache on the laptop

Depending on the operating system on the Services laptop computer, you might need to clearthe Address Resolution Protocol (ARP) cache before entering a new IP address. If you enter anIP address and your computer cannot connect, try clearing the cache.

1. On your laptop computer, click Start > Run to open the Run dialog box.

2. Type command and press Enter to open a MS-DOS Command Line window.

3. Type arp -d 192.11.13.6 and press Enter to clear the Address Resolution Protocol(ARP) cache in the laptop.

The command line prompt appears when the cache is cleared.

The phrase The specified entry was not found appears when the ARP cache doesnot contain the specified IP address.

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Chapter 3: Communication Manager Installation


Powering up the media server

Connect the AC power cord to the media server and to the UPS or a nonswitched electricaloutlet. If it does not power up, press the white power control button on the front of the media

server.

Note:Note: Immediately place the Avaya Communication Manager CD into the CD-ROM

drive on the media server. If you are installing an S8500 Media Server to run theExpanded Meet-me Conferencing (EMMC) application, use the CD labeledEMMC Software Disk 1.

Accessing the media server

1. Connect the laptop to the services port (port 2 [Eth1]) on the back of the media serverusing a crossconnect cable.

2. Wait at least 3 minutes after powering up before starting a Telnet session to access theinformation on the CD.

Configuring Telnet for Windows 2000/XP

You can set the Microsoft Telnet application to send a carriage return (CR) and line feed (LF)whenever you press Enter. The installation program sees this as 2 key presses. If you arerunning Windows 2000/XP, correct this before you copy the Remaster Program to the hard diskdrive.

1. Click Start > Run to open the Run dialog box.

2. Type telnet and press Enter to open a Microsoft Telnet session.

3. Type display and press Enter to see the current settings.

Close the dialog box if the Line feed mode - Causes return key to send CR appears.

Continue if New line mode - Causes return key to send CR & LF appears.

4. Type unset crlf and press Enter.

5. Type display and press Enter to verify that Line feed mode - Causes return key tosend CR appears.

6. Close the dialog box.

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Note:Note: Use a telnet session to access the information on the CD.

1. From the laptop Start menu, click Start > Run to open the Run dialog box.

2. Type telnet 192.11.13.6 and press Enter to view the first screen.

Note:Note: To navigate on these screens, use the arrow keys to move to an option, then

press the space bar to select the option. Press Enter to submit the screen.

3. Select Install, ensure that is highlighted, and press Enter.

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Chapter 3: Communication Manager Installation


4. On the Select Release Version screen, ensure that the Build line and is highlighted.Press Enter to partition the hard disk drive and reformat the partitions.

Once the drive is properly configured, the program starts the installation process andreports the progress.

These processes can take up to 20 minutes. When the media server is ready to reboot, theCD-ROM drive drawer opens. You must remove the CD from the drive at this time.

The reboot can take up to 3 minutes. The telnet session drops automatically.

Note:Note: If you are installing an S8500 Media Server to run the Expanded Meet-me

Conferencing (EMMC) application, you are finished with this document. Continuethe EMMC installation using Installing and Troubleshooting the ExpandedMeet-me Conferencing (EMMC) (04-300527).

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Chapter 4: Media server configuration


4. When asked Do you want to suppress alarms?, select Yes.

Note:Note: On the initial Web page, some items may not appear at first. These include

Launch Avaya Station Administration Wizard in the Administration section and theUpgrade section including Launch Upgrade Tool.

5. Click Launch Maintenance Web Interface.

Copying files to the media server

You can use the Maintenance Web Interface to copy license and authentication files, servicepacks, and SAMP update files from the Services laptop to the media server.

1. On the Maintenance Web Interface, under Miscellaneous, select Download Files.

2. Select File(s) to download from the machine Im using to connect to the server.

3. Click Browse next to the top field to open the Choose File window on your computer. Findthe files that you need to copy to the media server.

4. Click Download to copy the file(s) to the media server.The files are automatically copied to the default file location.

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Enabling Network Time Servers


Enabling Network Time Servers

! Important:Important:

Avaya strongly recommends enabling Network Time Protocol (NTP) andconfiguring at least one network time server. If a network time server is not used,the Date/Time settings on the media server should be reset regularly (at leastmonthly), using the Maintenance Web Interface. The network time strategyshould be determined by the network administrator.

Enabling Network Time Protocol allows you to specify one, two, or three network time servers toprovide accurate time-of-day data to the clocks on the media servers. The network time servers,in turn, get their source timing from one of several available, highly accurate, time services onthe Internet.

To use a network time server, the NTP service must be enabled. The Avaya Installation Wizardprompts for enabling the NTP service.

If you are not using the Installation Wizard, follow these steps:

1. Open the Maintenance Web Interface

2. Select Configure Server under Server Configuration

3. Select Configure individual services and go to Configure Time Server

4. Enter the NTS information on the Configure Time Server screen and click Change

5. Click on the Firewall link under Security.

6. Enable ntp 123/udp in the "Output from Server" column by clicking on the checkbox.

Note:Note: It is not necessary to enable the "Input to Server" ntp service but if it is already

enabled, you dont have to disable it.

In the next section, Using the Installation Wizard on page 46, the Avaya Installation Wizardprompts for information about network time servers. When prompted, enter the DNS name or IPaddress for the primary (and secondary and tertiary, if any) network time server. If you enter aDNS name instead of an IP address for the network time server, the DNS server IP addressmust be specified. You are prompted for this information by the Installation Wizard.

If you are not using the Installation Wizard, the network time servers can be configured usingthe Configure Server function on the Maintenance Web Interface.

For detailed information about NTP, see RFC 958.

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Using the Installation Wizard

Use the Avaya Installation Wizard (IW) to automatically:

Configure the media server

Configure the Remote Maintenance Board

Install the license file

Note:Note: You can install the license file without being physically connected to the reference

IPSI. However, you have only 30 minutes before it checks the serial number onthe IPSI. To get another 30 minutes, you can restart the clock by restarting themedia server. In a SAT session, type reset system 1.

Install the Avaya authentication files

Install software updates

You can use the IW in two ways:

You can import the data from the filled-out Electronic Preinstallation Worksheet(EPW).When the IW prompts to import the Preinstallation Worksheet, click Import EPW andbrowse to the location of the EPW file on your laptop. The IW will open the EPW andupload the configuration data.

You can type in the information manually using the filled-out EPW as a guide. The IW willprompt you to enter the configuration data for each step in the Configure Server section.

To run the Avaya Installation Wizard:

1. Launch the Web browser.

2. Enter 192.11.13.6 and press Enter to bring up the login Web page.

3. Log in as craft and use the initial craft password.

4. Click Launch Avaya Installation Wizard.

5. Follow the Wizard prompts, using Help on each page for more information.

Verifying RMB IP information

The Remote Maintenance Board (RMB) page is under Optional Services in the Wizard

configuration process. Verify that the IP information was retrieved from the EPW. If theinformation is not there, manually complete all fields.

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Installing SAMP firmware


To allow services access to the remote maintenance board through a crossover cable, verify theinformation in these fields:

For services laptop access:

IP Address field - 192.11.13.6

Subnet Mask field - 255.255.255.252

If the information is not there, fill in the fields manually.

Installing SAMP firmware

See Using the Avaya Server Availability Management Processor (SAMP) for additional detailson updating SAMP software.

The SAMP firmware may need to be updated, depending on the currently installed version. The

versions that require updates should be included in your project planning information.

To update the firmware version:

1. Check the firmware version.

- Use SSH to access the media server and login.

- Enter sampcmd samp-update status.

- Check the firmware version displayed.

2. If the firmware needs to be updated, use Download Files from the Maintenance WebInterface to copy the firmware file to the media server.

3. Use SSH to access the media server and login.

4. Enter sampupdate to initiate the update process.

The update process takes approximately 5 minutes.

5. Enter y in response to the question, Commit this software?

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Verifying media server connection to the customers LAN

(if provided)

1. Under Diagnostics, click Ping.2. Select Host Name Or IP Address and type in the IP address of a computer on the

network.

3. Click Execute Ping.

4. Verify that the ping was successful, indicating that the media server is connected to thecustomers network.

5. If DNS is administered, type in the host name of a computer on the network.


7. Verify that the ping was successful, indicating that DNS is working.

If possible, have a customer representative do the following test from a computer on thenetwork:


2. Type command and click OK to open an MS-DOS command window.

3. Typeping serveripaddress and click OK, where serveripaddress is the IPaddress of the media server.

4. Verify that the ping was successful.

5. If DNS is administered, type ping servername and press Enter, where servername isthe host name of the media server.


Enabling firewall settings

For the media server to receive SNMP traps from the UPS and Avaya Ethernet switch, you mustenable the snmptrap, 162/udp port. The default is disabled.

1. Under Security, click Firewall.

2. Click Advanced Settings . . . to view the second page.3. Scroll down until you see snmptrap, port 162/udp.

4. Select the box in the Input to Server column (far left) next to it.

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Configuring the modem


Configuring the modem

1. Under Server Configuration click Configure Server.

2. Click until you get to the Specify how you want to use this wizard page.

3. Select Configure individual services and click Continue.

4. In the left menu click Set Modem Interface.

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5. Select the Change Modem Setting and click Continue.

6. In the AT String field, type the initialization commands appropriate for your modem andcountry of operation. Click Help for guidance on what to enter.

For example, to change the country code to Japan, type AT%T19,0,10.

7. Click Change.

The system responds with a message indicating a successfully added modem route.

8. Click Close Window.

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Checking LED activity on the optional dual NIC


Checking LED activity on the optional dual NIC

When the S8500 media server is in service, check the LEDs on each port of the dual networkinterface card (NIC) to make sure there is a connection (left LED) and activity (right LED). For

dual-NiC LED information, see S8500 rear panel dual-NIC LEDs on page 51.

Figure 4: S8500 rear panel dual-NIC LEDs

Figure notes:

1. Network activity LED (TX/RX) 2. Connection rate: Off: a 10BaseT active link

GREEN: a 100BaseT active link ORANGE: a 1000BaseT active link

2

h3msble6 KLC 093004

1

2

1

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Configuring the dual network interface card

This section describes the tasks required to configure the optional dual network interface card(NIC) on the Avaya S8500 Media Server. The tasks include:

Configuring the network interface card on page 53

Configuring the network interface card on page 53

Testing connectivity to customers network on page 55

Configuring the network interface card

To configure the NIC:

1. Under Server Configuration click Configure Server.

2. Click Continue through the review notices until you get to the "Specify how you want touse this Wizard" page.

3. Select Configure Individual Services and click Continue.

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4. Select Set Identities and click Continue.

5. Assign Ethernet port functions using the drop-down menus for the following fields:

Control Network A: [default: Ethernet 0]

Services Port: [default: Ethernet 1]

Corporate LAN: [default: Ethernet 0]. Set this field to Ethernet 2 to have the IPSIcontrol on a dedicated, separate Ethernet port.

Unused

6. Click Continue.

7. Fill in the following information for Ethernet 2:

IP address

Gateway

Subnet mask

Speed

8. Verify with the customers network administrator that the LAN hardware supports 802.1qpriority tagging. If supported, select VLAN 802.1q priority tagging.

9. Click Change. The status of the configuration update appears in the window.

When the update completes, the following message appears:

Successfully configured ethernet interfaces.

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Configuring the dual network interface card


Testing connectivity to customers network

To test the connectivity to the customers network:

1. Under Diagnostics click Ping.

2. Select Host Name or IP address andtype in the IP address of a computer on the

network.3. Click Execute Ping.

4. Verify that the ping was successful, indicating that the media server is connected to thecustomers network.

5. If DNS is administered, type in the host name of a computer on the network.


7. Verify that the ping was successful, indicating that DNS is working.

If available, have a customer representative do the following test from a computer on theirnetwork:


9. Type command and click OK to open an MS-DOS command window.

10. Typeping serveripaddress and click OK, where serveripaddress is the IPaddress of media server.

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12. If DNS is administered, type ping servername and press Enter, where servername isthe host name of media server.


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Chapter 5: IP interface translations

To administer IPSI circuit packs, issue Communication Manager SAT commands on a terminalemulation program.

For Communication Manager terminal emulation, use a program such as Avaya NativeConfiguration Manager, Avaya Terminal Emulation, or HyperTerminal.

You also can use Avaya Site Administration (ASA) to issue SAT commands. You must use ASARelease 2.1, update 1, or a later version to administer new features in Release 3.0 of AvayaCommunication Manager.

Perform these tasks to administer IPSI circuit packs:

Starting SAT terminal emulation on page 57

Inputting initial system translations on page 58

Adding media gateways on page 58

Enabling IPSI on page 59

Adding the IPSI to the system on page 60

Setting alarm activation level on page 61

Saving translations on page 61

Starting SAT terminal emulation

For Communication Manager SAT terminal emulation, use a program such as Avaya NativeConfiguration Manager or HyperTerminal. You also can use Avaya Site Administration to issueSAT commands.

1. On the services laptop, open a VT-100 terminal emulation session.

2. If using a serial modem connection, administer the terminal emulation port settings:

9600 baud

No parity

8 data bits

1 stop bit

No flow control

5023 for the port

3. Log into the media server as craft.

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Inputting initial system translations

If system translations were prepared offsite, input the translations and reset the media server. Ifthe translations are not available, enter minimal translations to verify connectivity to the port

networks.

1. Type save translation and press Enter to save the translations to the hard drive.

2. Type reset system 4and press Enter to have the software read the copiedtranslations.

Adding media gateways

Note:Note: If system translations have been loaded on the media server, media gateways do

not need to be added in order to administer the IPSI.

1. Type add cabinet n (where n is the cabinet number) and press Enter for each stack ofMedia Gateways controlled by one TN2312BP IPSI circuit pack.

A cabinet is defined as up to five G650 Media Gateways mounted in a rack andTDM-connected.

2. Fill in the location and carrier type for media gateways 2(B), 3(C), 4(D), and 5(E).

add cabinet 1 Page 1 of 1

CABINET

CABINET DESCRIPTIONCabinet: 1

Cabinet Layout: G650-rack-mount-stack

Cabinet Type: expansion-portnetwork

Number of Portnetworks: 1

Survivable Remote EPN? n

Location: 1 IP Network Region:1

Cabinet Holdover: A-carrier-only

Room: Floor: Building:

CARRIER DESCRIPTION

Carrier Carrier Type Number

E not-used PN 09

D not-used PN 09C not-used PN 09

B G650-port PN 09

A G650-port PN 09

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Enabling IPSI


Enabling IPSI

These steps enable an IPSI circuit pack and allow the IPSI to control the port network.

1. Type change system-parameters ipserver-interface and press Enter.

2. On the IP Server Interface System Parameters screen, verify that the Primary ControlSubnet Address is correct.

The subnet address must match the most significant 3 octets (the first 3 groups of digits inthe subnet address) of the Media Gateways Server IP address (the server that controlsthe port network). Use configure server on the Maintenance Web Interface to see theIP address to match.

An asterisk (*) to the right of the Subnet Address field means that the subnet addressdisplayed is not the correct one. Avaya Communication Manager does not have the subnetinformation.

3. If the information in the Subnet Address field is not correct, use the Maintenance WebInterface to change the media server configuration to match the Server IP address inconfigure server. Under Server Configuration and Upgrades, click Configure Serverto change the media server configuration. Then return to this procedure.

4. Set the Switch Identifier field to the switch ID letter (A through J; A is the default setting).

5. Set the IPSI Control of Port Networksfield to enabled.

6. Press Enter to save the translations.

change system-parameters ipserver-interface Page 1 of 1

IP SERVER INTERFACE (IPSI) SYSTEM PARAMETERS

SERVER INFORMATION

IPSI Host Name Prefix:

Primary Control Subnet Address: 172. 22. 0. 0*

Secondary Control Subnet Address: 192. 11 . 13 .4*

OPTIONS

Switch Identifier: A

IPSI Control of Port Networks: enabled

NOTE: * indicates data changed on the server

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Adding the IPSI to the system

The information on this screen differs, depending on whether the IPSI IP addresses are static,or assigned automatically through DHCP.

1. Type add ipserver-interfacePNnumberand press Enter.

2. I

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