01 spp overview
TRANSCRIPT
Service Parts Planning Overview
SAP AG 2005, Title of Presentation / Speaker Name / 2
Service Parts Planning Overview
This presentation provides an overview of the Service Parts Planning solution
Contents:
SAP AG 2005, Title of Presentation / Speaker Name / 3
Unit Objectives
Explain the business processes of the SPP solution
Explain the technical structure of the SPP solution
At the conclusion of this unit, you will be able to:
SAP AG 2005, Title of Presentation / Speaker Name / 4
What is so special about service parts?
Low turnover but high profits
Very high number of products and locations
Extensive distribution network, fix sourcing relations
Irregular demand
Immediate requirement date for sales orders (sell from stock)
Fast replenishment required
High volume, considerable warehous efforts
SAP AG 2005, Title of Presentation / Speaker Name / 5
End-to-End Service Parts Management Scenarios
The following cross-component, end-to-end scenarios are addressed with Service Part Management with SAP
Procure-to-Stock describes a scenario from the use of historical information for forecasting and inventory planning through DRP and releasing, the inbound goods receipt and distribution of the receipt quantities through the network
The Sell-from-Stock scenario shows the handling of orders from order receipt through allocation and supersession to the executed fulfillment of that order including export and billing
Third-Party Order Processing shows the fulfillment process for orders that are entered to and billed by the manufacturer but delivered directly from the supplier to the customer
Claims & Returns describes the reverse logistics scenario- initiated by the manufacturer or by the customer – including the execution, goods receipt and crediting of the customer
The Entitlement Management scenario handles the management of exchange products including core credits and core returns
SAP AG 2005, Title of Presentation / Speaker Name / 6
Service Parts Management Solution
Service Parts Planning
Service Parts Execution
SAP AG 2005, Title of Presentation / Speaker Name / 7
Service Parts Planning
Service Parts Management is structured in two areas:
Service Parts Planning
The target of the Service Parts Planning solution is to
• determine the required inventory at customer facing DCs to meet the target service levels,
• plan the procurement and
• plan the replenishment for the customer facing DCs.
No production, only external procurement is considered.
Service Parts Execution
The Service Parts Execution Scenario contains the processes for
• sales (either from stock or from a supplier via Third-Party Order Processing)
• claims, returns and entitlement,
• the processing of purchase orders and stock transfers and
• warehouse related processes.
SAP AG 2005, Title of Presentation / Speaker Name / 8
Service Parts Planning Processes
Capture DemandHistory
Stocking &De-Stocking
Manage DemandHistory
Forecasting
EOQ & Safety Stock
Surplus &Obsolescence Plng.
DRP
ProcurementApproval
Tactical Planning Operative Planning Execution
Mo
nit
ori
ng
Deployment
Inventory Balancing
Stock TransferExecution
ProcurementExecution
An
alyt
ics
Service Parts Planning SP Execution
SAP AG 2005, Title of Presentation / Speaker Name / 9
Service Parts Management Architecture 1
SAP SCM 2005
IncludingService Parts Planning
APO global Available to Promise
NetWeaver 2005
SAP ERP 2005
Including ASN verification and delivery processing
NetWeaver 2005
SAP CRM 2005
Including Order Management
NetWeaver 2005
RFC
Core Interface, XICRM Middleware
SAP AG 2005, Title of Presentation / Speaker Name / 10
Service Parts Management Architecture 2
XI
APO 5.0
ERP 2005
ICH 5.0 EWM 5.0
BW
CRM 5.0 Tables
SCM 5.0
Monitoring & AnalyticsService Parts PlanningService Parts Execution
SAP AG 2005, Title of Presentation / Speaker Name / 11
Transactional Data Layer
Planning Service ManagerOthers
TimeSeries
Order Inventory
Business Object Interface
Config.TDL
Application Layer
Order LCTimeSeries LC TSDM ODM LIME ...
Data Sources
SCMB
Configuration:
• Component (Mandatory)
• Business Objects
Name Value
ID XL7
Version
Data Management Layer
1. Business Object2. Component (Planning Service Manager)3. Version
Info Provider
SAP AG 2005, Title of Presentation / Speaker Name / 12
Planning Service Manager
Planning Service Manager (PSM) Alerts
Master Data
Selections
Service
OU
T
PSM Interface
IN
Serviceprofile
Servicecustomizing
Service Interfacemethod
EXECUTE
PSM InterfaceSERVICE
Service shellmethod
Service shell for the communicationbetween the service and PSM
Basic (reusable) service
Service
OU
T
IN
TransactionalData
Time Series
Orders
Inventory
SAP AG 2005, Title of Presentation / Speaker Name / 13
Planning Profile
list of services
service 2service 3service 4
storage service
service profile (service 2)service profile (service 3)service profile (service 4)
storage service profile (save + free all)
selection profile version
process profiletrigger group profile
list of services
service 1storage service
service profile (service 1)storage service profile (save + free all)
list of services
service nstorage service
service profile (service n)storage service profile (save + free all)
selection profile version
process profiletrigger group profile
Planning Profile
process block 1
process block 2
process block 3
selection profile version
process profiletrigger group profile
SAP AG 2005, Title of Presentation / Speaker Name / 14
Master Data for Service Parts Planning : Unit Summary
You are now able to:
Explain the business processes of the SPP solution
Explain the technical structure of the SPP solution