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+ NEFEC– Human Capital Overview September 10, 2015

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Page 1: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

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NEFEC– Human Capital OverviewSeptember 10, 2015 NEFEC– Human Capital OverviewSeptember 10, 2015

Page 2: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Agenda – September 10, 2015

Activity TimeIntroduction - USHCA and Exercises – • Why Human Capital?• Research Quiz and Discussion

9:00 – 9:30

How’s your HR Doing? Leading Indicators 9:30 – 9:40

Elbow Partner Discussion: How is your District Doing? 9:40 – 9:50

Comprehensive Human Capital Management – Teacher and Principal Quality : The “Right Work” – Puzzle Pieces – Going Deep in Teacher Preparation and Recruitment

9:50 – 10:30

Break 10:30 – 10:45

What Gets in the Way? Common Barriers to the Right WorkElbow Partner Discussion: Rate your District

10:45 – 10:55

Providing Great Service to Schools:•Principals’ Pain Points•The Principal’s HR Bill of Rights•Central Office Conditions for Principal Success

10:55 – 11:15

Wrap up and Questions (if time, review of national Promising Practices)

11:15

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Page 3: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Opening & Context of Human Capital

in Education

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Page 4: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Who We Are

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Through HR/HC leadership, build central office capacity to better support

human capital management in districts.

Best PeopleKnowing Your Schools

Best ResultsCustomer Service

Data and Information Best Decisions=

Page 5: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+USHCA Districts

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Los Angeles

Atlanta

Baltimore City

Prince George’s

Tulsa

Hillsborough

Shelby

Houston

PittsburghDenver Cleveland

Seattle

Charlotte

Boston

Hartford

Seminole

Guilford

Spring

Page 6: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Why is Human Capital so Important in K-12?

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Students with three consecutive years of effective teaching outperform

students with ineffective teachers by 52 percentage points.4

Students with three consecutive years of effective teaching outperform

students with ineffective teachers by 52 percentage points.4

1. Marzano, Waters & McNulty. “School leadership that works: From research to results.” Association for Supervision and Curriculum Development (2005)

2. Nye, Konstantopoulos and Hedges. “How Large are Teacher Effects?” Educational Evaluation and Policy Analysis (2004)3. Educational Research Service, Alexandria, VA4. Sanders & Horn. “Research Findings from the Tennessee Value-Added Assessment System (TVAAS) Database” (1996)5. Roderick, Nagaoka, & Coca. “College Readiness for All: The Challenge for Urban High Schools.” (2009)

One third of graduates meet minimum college readiness criteria. Less than one-quarter for African American graduates and only 20 percent of Latino

graduates. 5

One third of graduates meet minimum college readiness criteria. Less than one-quarter for African American graduates and only 20 percent of Latino

graduates. 5

Page 7: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+What is Strategic Human Capital?

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Work that contributes to the quality of teachers and principals

Work that makes the principal able to focus more on and is aligned to instructional improvement

Work that continues to bring schools/principals more autonomy and builds their capacity as HC managers

Work that is measurable for continuous improvement

Page 8: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Research Quiz

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Page 9: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+How do you know?

Key Indicators to

Human Resources/Human Capital Functionality

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Page 10: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Key Indicators

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Your Principals are supportive and complimentary of central office helping them with HR functions

Early contracts are offered in prior to vacancies and most hiring is completed by June 30.

School opens with a full complement of new teachers onboard and on payroll

Ratings for ineffective or below-standard teachers should reflect student achievement results and teachers are dismissed or non-renewed for low performance.

Teachers (especially low-performers) are not moved/forced placed from one school to another against the Principal's wishes

Page 11: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Key Indicators, cont.

There is a well-publicized deadline by which teachers have to resign (June 1 is best practice) and there are consequences for resigning beyond the deadline

Hiring process for new principals is finished by June and the Superintendent is pleased with the quality and quantity of principal applicants

Adding a new hire to payroll is done online and takes no more than 72 hours, start to finish. Orientations to complete transactions are completed online, not in person.

Principals have access to the applicant pool 24/7 and applicants have access to vacancies online 24/7

Investigations of misconduct are completed quickly and efficiently and there is a very high standard of conduct required of every employee

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Page 12: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Overcoming Isolation of Rural Teachers

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• Provide a mentor teacher;• Provide quality in service;• Provide  school-community orientation and get them involved;• Select the first assignment with care;                        a.  Set clear goals;                        b.  Welcome feedback;                        c.  Establish a non-threatening environment;                        d.  Provide opportunities to interact with parents and peers;• Streamline paperwork;• Provide time for the new teacher to visit in other classrooms

(Collins,T. “Attracting and Retaining Rural Teachers,” 1999 and 2009)

Page 13: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Comprehensive Human Capital Management: Teacher and Principal Quality

Page 14: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

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Teacher and Principal Puzzle Pieces– “The Right Work”

Teacher Puzzle Pieces Principal Puzzle Pieces

Page 15: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+District Context that Influences HC Management

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School Board Influence

Unions/Labor Agreements

Federal, State, Local Policies

Budget

Page 16: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Going Deep in One Puzzle Piece:Teacher Preparation and Recruitment

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+Break

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+Providing Human Capital Support to Key Customers

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Page 19: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+ 19Common Barriers to Doing the “Right Work” Teacher contract provisions

Budget constraints

Lack of HC strategy that guides work

Bad HR policies - some of which are “past practice” and not contractually or legally required

Manual/paper-driven processes whichtake staff away from focus on strategic work

Lack of data-driven culture to inform decisions

Page 20: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+What are Principals’ Pain Points around Human Capital?

Recruitment and getting the right talent (“the devil I know…”)

Little to no control over selection of new hires (all positions)

Chronic absenteeism and leaves

Evaluating staff

Developing or dismissing poor performers

Retaining high performers in high-needs schools

Dealing with labor contract and policies

Inadequate support from HR and central office

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Page 21: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+ What Should Principals Expect from HR/Central Office?

The Principals’ “Bill of Rights” One-Stop Shopping for their HR needs Data provided monthly/annually on their staff School Visits from HR staffing specialists/HR Partners at least

twice a year Online access to a strong pool of candidates online 24/7 No forced placements All vacancies filled for school opening and good candidates

available for last-minute vacancies Streamlined processes all online (requisitions, onboarding) Support to improve or exit low performers Participation in annual surveys on satisfaction of HR Services

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Page 22: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Mindset Shift: HC and the Central Office MUST be Customer and Service Focused

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Where we want to be: HC Mgmt.

Where we are today: HR Mgmt.

Get paid on time Process leaves Keep accurate data

Offer evaluation and PD services Data-driven Responsive customer service Streamlined processes

Connect talent to school strategy Differentiate and target services Develop strong HC managers

Page 23: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+ CENTRAL OFFICE CONDITIONS NEEDED TO SUPPORT SCHOOLS

Condition 1: Coherence Around Key School Level HC DecisionsCondition 2: Aligned SupportsCondition 3: Policies That Help, Not Hinder

Bush Institute Report, Great Principals at Scale, 2014

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+Condition 3: Policies that Help or Hinder

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What policies help principals as HC managers?

What policies hinder principals as HC managers?

Example 1: Set a June deadline for teachers to state their intent to retire; offer health benefits through the summer as an incentive to support early notification and more effective and timely hiring. Example 2: Principals have budgetary flexibility to resource school-level PD and to fund teacher leader roles to support teachers.

Example 1: Tenure is granted automatically unless principal objects, and process to assess probationary teachers is loose. Example 2: Current dismissal procedures for low performing teachers are complex and lengthy, and place a significant burden on principal time and capacity.

Page 25: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

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Promising Practices

Where are breakthrough human capital

initiatives happening?

How are results being measured?

REVIEW OF NATIONWIDE PROMISING PRACTICES

Page 26: + NEFEC– Human Capital Overview September 10, 2015 NEFEC– Human Capital Overview September 10, 2015

+Wrap Up – Q and A

Elizabeth [email protected]

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