© agilisys 2009 at agilisys we deliver success through innovation… working with our clients to...

© Agilisys 2009

At Agilisys we deliver success through innovation… working with our clients to transform services that make a difference to millions of people across the UK

26-28 Hammersmith Grove, Hammersmith, London, W6 7AW P 0845 450 1131 F 0845 450 1132 [email protected] www.agilisys.co.uk

© Agilisys 2010. Commercial-in-confidence.

20th April 2011

David Honeywell ([email protected])

26-28 Hammersmith Grove, Hammersmith, London, W6 7AW P 0845 450 1131 F 0845 450 1132 [email protected] www.agilisys.co.uk

IMS Event


Rochdale MBC - 15 year Joint VentureCreate over 1300 new jobs, support regeneration and service transformation“Operate” ICT, Contact Centre and Payroll services to the Council and RBH“Transform” services including HR/Payroll, Revs and Bens & Environmental services

Oldham MBC - 12 year Joint VentureCreate over 300 new jobs, physical regeneration and service transformation “Operate” ICT services to the Council and First Choice Homes Oldham (FCHO)“Transform” services including Finance, HR & Payroll

Cumbria County Council - 7 year outsourced PartnershipCreated over 300 new jobs in first 4 years“Operate” ICT and Contact Centre services for the Council“Transform” services in Finance, HR & Payroll, Social Care

Hammersmith & Fulham Council - 10 year Joint VentureDeliver the eGovernment vision for customer service“Operate” ICT services“Transform” Revs & Bens, HR & Payroll, Housing

The Agilisys Way – Our Local Authority Base


North Somerset Council - 15 year Joint VentureCreate over 800 new jobs, support regeneration and service transformation“Operate” ICT, Contact Centre and Payroll services to the Council and RBH“Transform” services including HR/Payroll, Revs and Bens & Environmental services“Support” schools services, MIS integration, learning platform

Sandwell BSF - 10 Managed Service ContractManaged ICT services, innovation, integration and educational transformation “Operate” ICT services to the Sandwell Broadband and the schools estate“Support” schools services, data centre, hosted services, learning platform

Barking & Dagenham Council - 7 year outsourced PartnershipCreate over 400 new jobs in first 3 years“Operate” ICT and Contact Centre services for the Council“Transform” services in Finance, HR & Payroll, Social Care

The Agilisys Way – Our Local Authority Base


UniServity Life Learning Platform:– Life Platform; Inception to School Leavers

– Integration with other elements

– Intuitive and engaging (based upon social network look & feel)

– Common to all schools across the Authorityo Aids KS2 – 3 transition, common timetabling possibilities etco Parental Engagement initiatives

Central services – ICT as a “utility”


Learning Platform

Credentials:– over 2,500 schools with 1.5 million active users in 21 countries

– local clients include Rochdale, Warrington, Halton, Wirral, Blackburn-with-Darwen, Bolton and Cheshire


Principles of Change Management:– Focus on educational transformation for all schools– Outcome based– Co-design & co-delivery

CPD during contract

Technical training

Dedicated and trained SEN Technicians in the managed service

All aspects have been designed to support the curriculum, and not as simply a “kit drop”

All costs for Learning Platform and Change Management have been built into existing Managed Service charge.

Change Management


Service driven using ITIL standards

Dedicated Service Desk who understand your ICT environment

Tight and accountable SLA

Flexible during duration of contract

Continuous service improvement is inbuilt into the organisation

Online Catalogue for Services and ICT Products– Audited and continually monitored by the Council to ensure best value for money– KPIs with financial penalties are in place to ensure catalogue services are kept

up to date and products are delivered on time

Managed Services


IMS Event

Questions?

© agilisys 2009 at agilisys we deliver success through innovation… working with our clients to...

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