© 2013 the mcgraw-hill companies, inc. all rights reserved. chapter 1 the electronic health record

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

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Page 1: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

Chapter 1

The Electronic Health Record

Page 2: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• 1.1 Overview of the Electronic Health Record• 1.2 History of the Electronic Health Record• 1.3 EHR Terminology• 1.4 Government Involvement in the EHR• 1.5 Healthcare Processes and the EHR• 1.6 Barriers and Benefits to the EHR• 1.7 The Future of the Electronic Health Record

Chapter 1 Learning Outcomes

Page 3: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• Ambulatory• American Recovery and

Reinvestment Act (ARRA)• Best Practice Guidelines• Centers for Medicare and Medicaid

Services (CMS)• Electronic Health Record (EHR)• Electronic Medical Record (EMR)• E-prescribing• Health Information Exchange (HIE)• Health Information Technology (HIT)• Health Information Technology for

Economic and Clinical Health (HITECH) Act

• Inpatient

• Interoperability• Medicare Improvements for Patients

and Providers Act of 2008 (MIPPA)• Medicare Part A• Medicare Part B• Office of the National Coordinator for

Health Information Technology (ONC)• Outpatient• Patient Portal• Personal Digital Assistant (PDA)• Personal Health Record (PHR)• Point of Care• Practice Management System (PMS)• Return on Investment (ROI)

Chapter 1 Key Terms

Page 4: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.1 Overview of the Electronic Health Record

Page 5: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• An EHR system is a computerized, organized collection of individual patients’ healthcare information in a digital format

• Functions– Store– Share– Transmit electronic data

What is an electronic health record (EHR)?

LO 1.1

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• EHR programs collect health information for individual patients in inpatient and outpatient settings– Saves in a digital format– Collects information that is typical of what you would

see in paper records– Interfaces with external healthcare computer

programs– Transmits labs, orders, prescriptions, and results

electronically– Produces comprehensive reports on diagnoses and

diseases for governmental reporting

The Concept

LO 1.1

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

Example of EHR in SpringCharts

LO 1.1

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

EHR Models

LO 1.1

Page 9: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.2 History of the Electronic Health Record

Page 10: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• Purpose: – To improve patient medical care by having information

accessible for informed medical decision making

• Started: – 1960s

• First Facilities to use EHR Systems: – Mayo Clinic in Rochester, Minnesota– University Hospital in Burlington, Vermont– Latter Day Saints Hospital in Salt Lake City, Utah

History of EHR

LO 1.2

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• Improved Functionality:– 1960-1980s

• Enter Independent Medical Offices:– 1990s– Called practice management systems– Designed for fiscal management

• Vendors Proliferate:– 2000s

• Governmental Mandates and Funding:– Current– Causing acceleration of EHRs

History of EHR, cont.

LO 1.2

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.3 EHR Terminology

Page 13: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

EHR Terminology

LO 1.3

Page 14: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.4 Government Involvement in the EHR

Page 15: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• 1991 – IOM called for eliminating paper records by 2001

• 2004 – Bush created the ONC position and empowered HHS to promote EHRs

• 2008 – Obama promised to sponsor adoption of EHRs through stimulus package

• 2008 – Medicare Improvements for Patients and Providers Act of 2008 (MIPPA)

• 2009 – Health Information Technology for Economic and Clinical Health (HITECH) Act provided $19.2 billion to accelerate use of EHRs over 5 years (part of ARRA – American Recovery and Reinvestment Act of 2009)

Dates to Remember

LO 1.4

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• Bonus from CMS– Participants meeting certain requirements were eligible for this

bonus• Beacon Community Program

– 17 communities were chosen across the US to receive grants in exchange for documenting best practices and working to establish national goals

• Regional Extension Centers– Provide training and support services to assist primary

healthcare providers in adopting EHRs– Offer information and guidance to help with EHR

implementation and achieving meaningful use to qualify for incentive payments

– Give technical assistance as needed

HITECH Act

LO 1.4

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.5 Healthcare Processes and the EHR

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• Paper – chart must be located, pulled, handled, and refiled

• EHR – multiple providers can access at same time

• Review comparison of workflow in paper vs. EHR in Table 1.2

Accessibility

LO 1.5

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.6 Barriers and Benefits of the EHR

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• Lack of standards• Unknown costs and return on investment• Difficulties operating EHR systems• Significant changes in clinical/clerical

processes• Lack of trust and safety

Barriers to the EHR

LO 1.6

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• Enhanced accessibility to clinical information

• Improved patient safety• Enhanced quality of

patient care• Greater efficiency and

savings

Benefits of the EHR

LO 1.6

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.7 The Future of the Electronic Health Record

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

• EHR is here to stay• Federal government continues to encourage

development of National Electronic Healthcare Infrastructure

• National Health Information Network (NHIN) –part of the federal government’s goal to digitize patients’ health records and designed on a common platform for health information exchange (HIE)

• PDAs provide instant access to information at point-of-care

Future of EHR

LO 1.7

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.1 Define the concept of an electronic health record (EHR)•EHR – Collection of health information of patients that is stored in a digital format•EHRs can interface with external computer programs•There are three distinct models of EHR programs– Distribution-based, Facility-based, and Web-based

Chapter 1 Summary

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.2 Explain key events in the history of EHRs•Initial creation – 1960s•Improved functionality – 1970-1980•Practice management systems – 1990s•Government mandates – 2010

Chapter 1 Summary

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.3 Distinguish between the terms commonly used to refer to EHRs•CPR—Computer-Based Patient Record•EMR—Electronic Medical Record•EHR—Electronic Health Record•CCD/CCR—Continuity of Care Document/ Continuity of Care Record•PHR—Personal Health Record

Chapter 1 Summary

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.4 Describe the government’s involvement in EHRs•2004 – Bush created the ONC position •2008 – Medicare Improvements for Patients•and Providers Act (MIPPA)•2009 – Health Information Technology for Economic and Clinical Health (HITECH) Act•2009 – Obama introduces economic recovery plan•2010– Beacon Community Cooperative Agreement•2010– Health Information Technology Extension Program

Chapter 1 Summary

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.5 Differentiate between medical office processes that use a paper chart and an EHRProcesses that change with the implementation of an EHR:

• Scheduling an appointment • Documenting the physical examination• Distributing patient education material• Recording vital signs and the chief complaint • Checking out the patient• Reviewing the patient’s healthcare info• Entering billing data• Checking the status of wellness screenings • Sending healthcare records to other• Reviewing the clinician’s notes physicians• Readying the patient for physician exam• Processing lab and medical tests results

• Preparing charts / verifying insurance coverage • Ordering in-house tests• Processing prescriptions• Checking in the patient • Completing the physician’s note• Verifying the patient’s identification • Ordering outside tests• Collecting patient healthcare information • Completing the superbill• Signing official forms

Chapter 1 Summary

Page 29: © 2013 The McGraw-Hill Companies, Inc. All rights reserved. Chapter 1 The Electronic Health Record

© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

Benefits• Enhanced accessibility to clinical information• Improved patient safety• Enhanced quality of patient care• Greater efficiency and savings

Barriers• Lack of standards • Unknown cost and return on investment• Difficulties operating EHR systems• Significant changes in clinic/clerical processes• Lack of trust and safety

Chapter 1 Summary

LO 1.6 Summarize the major barriers and benefits of using an EHR

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© 2013 The McGraw-Hill Companies, Inc. All rights reserved.

LO 1.7 Describe potential developments in the future of the EHR•National Health Information Network (NHIN) will provide a common platform •Funding for EHR programs available through the Challenge Grants program•The PDA, wireless networks, and high-speed Internet access will increase speed of access to information•Clinical data will no longer reside exclusively in a physician’s office, but will be available wherever the Internet is available to form the computer-based patient record (CPR)

Chapter 1 Summary