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2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental Hotels Group

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Page 1: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute

Chapter 15 Audiovisual Requirements

Convention Management and ServiceEighth Edition

(478TXT or 478CIN)

Courtesy of InterContinental Hotels Group

Page 2: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 2

Competencies forAudiovisual Requirements

1. Summarize factors in the decision about which audiovisual requirements to service in-house and which to outsource.

2. Describe types of audiovisual equipment and their uses.

3. Identify issues related to providing audiovisual equipment and services, and explain the hotel's responsibilities in terms of signs and notices.

Page 3: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 3

Reasons to UseAudiovisual Equipment Specialists

• Lack of storage space• Infrequent use• Theft or loss expenses• Expensive maintenance of AV equipment• CSMs prefer to use outside suppliers• Commissions paid to hotel by AV

companies• Outside suppliers have full, trained staff and

a wide selection of equipment

Page 4: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 4

Page 5: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 5

Page 6: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 6

Types of AV Equipment Sound Systems

• Amplifier

• Microphones: lavaliere, unidirectional, standing, roving, cordless/wireless, table

• Mixer board

Lighting

• Profile spots

• Follow-spots

• Floodlights

• Special effects lighting

• Intelligent lighting

(continued)

Page 7: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 7

Types of AV Equipment

Projection Screens

• Types: fast-fold, tripod, wall/ceiling

• Surfaces: glass-beaded, matte-surface, lenticular

• Formulas/rules: five feet rule, two by eight rule

Slide Projectors

• Carousel

• Dissolve unit

Overhead Projectors

Rearview Projection

Motion Picture Film Projectors

(continued)

(continued)Courtesy of Fairmont Hotels & Resorts

Page 8: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 8

Types of AV Equipment

Videotape and DVD Projectors

• DVD, VHS, Betacam, Beta SP, U-Matic or Industrial, broadcast video, Video 8

Projection Systems for Computer Presentations

Projector Stands

Multimedia Presentation Equipment

Simultaneous Interpretation Facilities

Virtual Conferencing Equipment

Spare Parts

Other Projection Devices

(continued)

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© 2011, Educational Institute 9

Page 10: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 10

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© 2011, Educational Institute 11

Page 12: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 12

More Types of AV Equipment

Projection Systems for Computer Presentations

• Liquid crystal display (LCD)

• Computer projectors

Projector Stands

Multimedia Presentation Equipment

• Slide/sound synchronizer

• Dissolve unit

(continued)

Page 13: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 13

More Types of AV Equipment

Simultaneous Interpretation

Virtual Conferencing

Spare Parts

Other Projection Devices• Chalkboards• Whiteboards (Panofax, Gemini Blackboard)• Flip charts• Pointers• Personal computers

(continued)

Courtesy of Tandberg

Page 14: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 14

Factors to Consider in Pricing AV Services

• Competition

• Availability of outside firms

• Number of guestrooms occupied

• Extent of food and beverage functions

• Amount invested in equipment

Page 15: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 15

The Impact of Union Regulations on AV Services

• Meeting planners may complain about union regulations.

• Inform meeting planners of union regulations.

• A violation can lead to a work stoppage in the middle of a convention.

Page 16: © 2011, Educational Institute Chapter 15 Audiovisual Requirements Convention Management and Service Eighth Edition (478TXT or 478CIN) Courtesy of InterContinental

© 2011, Educational Institute 16

Sign and Notice Policies • CSM should remind planner of need for signs to avoid

last-minute scramble• Submit official policies to meeting planner• Avoid damage to walls and doors• Use built-in sign holders and professionally made signs• Signs may be created in-house; submit price sheet to

planner• Staff should supervise or handle sign hanging• Trace path of attendees to ensure that signs are placed

logically• Digital signs are popular with meeting planners and have

a reduced environmental impact

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© 2011, Educational Institute 17