© 2010, the quality group, inc. all rights reserved. “virtual networking” webinar series tqg...

© 2010, The Quality Group, Inc. All rights reserved.

““Virtual Networking” Webinar SeriesVirtual Networking” Webinar Series

TQG Academic Partner NetworkTQG Academic Partner Network

How TQG Master ChampionsHow TQG Master Championscan help you ...can help you ...

more effectively market, sell, and support yourmore effectively market, sell, and support yourLean Six Sigma Blended e-Learning ProgramLean Six Sigma Blended e-Learning Program

July 22, 2010July 22, 2010


Agenda

• Housekeeping & Introductions

• APN Marketing Reviewo New Demo – Customizableo WinAt-Work – Carol Dierdorffo Online Class Schedules – Brian Wolf

• Lean Six Sigma Presentations & Facilitated Discussionso Current State LSS: John Besto New Healthcare version: Jennifer Ralstono Wiregrass Georgia Technical College: April Lamon

• Summary … Key Takeaways

• Feedback … Next Steps


Attendees

Steve Eidson Albany Technical CollegePat Tuttle CBIL of St. Louis Community College

Clay Teague Central Georgia Technical CollegeLori Carcich Central Piedmont Community College

Garet Jacobucci Green Emory Center for Lifelong LearningLinda Nielsen Kanawha Valley Technical College

Sam Wells Wake Technical Community CollegeApril Lamon Wiregrass Georgia Technical College

Tricia Berrett TQG Client ServicesJohn Best TQG Master Champion Network

Susan Muha TQG Workforce Development ConsultantJennifer Ralston TQG Healthcare Consultant

Rob Stewart TQG President & CEO


Lean Six Sigma – Deployment TrendsN

et L

SS G

ains

(Bus

ines

s Be

nefit

s)

1 2 3 4Years

TRANSFORMATION POINT

Lean Six Sigma loses momentum, begins to decline

At the transformation point:• Obvious improvement (“low-hanging fruit”) projects mostly completed• Project become more complex and involve more cross-functional

activities• The company or organization must reassess the deployment and project

strategy.• Succession planning for existing black belts/project leaders must be in

place.

Lean Six Sigma becomes “the way we work”


Lean Six Sigma – Business Trends• Companies are increasing their reliance on Lean tools and techniques

to detect and eliminate wasteWASTE = COST = OPPORTUNITIES

• More emphasis on supply chain improvementsSUPPLIERS – PROCESS – CUSTOMERS

• Trend towards shorter, specific projects focused on the organization’s “pain points”

• Project activity and success tied directly to organizational success metrics (i.e., time-to-market, quality leader, supply chain improvements, etc.)

• LSS applied to all aspect of the business, including R&D (Design for Six Sigma), new product/process/service development, sales and marketing, HR, legal, etc.


Lean Six Sigma Best Practices & Who Can Help• In some industries, such as Healthcare, most have not yet

started their LSS Deployment.• These organizations should start with Lean to develop

Standard Work, and then blend in Six Sigma as an industry Best Practice.

• TQG’ s new e-Learning for Healthcare is the perfect model for doing this and can be easily customized to meet your needs.

• As an Academic Partner, you may need assistance in explaining this new e-Learning product within your organization and to potential clients. We can help!


Benefits of the New Healthcare e-Learning • Real Healthcare examples that help tie the concepts of Lean

Six Sigma to reality for the learner• The model Best Practice for Healthcare of utilizing Lean to

create Standard Work, and then blending in Six Sigma through Lean Fusion is how this course is built

• We can customize your curriculum to meet the needs of your Deployment, whether you have just started or have been doing this for years

• Everything looks and feels of Healthcare, including interactive examples and illustrations

• This is ready and available for use NOW!!!


Where We Can Help

Master Champion Network can provide:• Sales Assistance• Blended training to meet organizational needs

– “Belt” training and coaching– Champion training and coaching– Executive training and coaching

• Instructors to conduct the courses, and/or train the trainers to take over course delivery

• Project mentoring and support, before, during and after the classes• Consulting support to help organizations begin or revitalize their Lean Six

Sigma deployment• Assistance executing projects• Design support for custom courses (Design for Six Sigma)


Key Takeaways

• Discussion: Tricia Scribe


Next Steps

• Discussion: Tricia Scribe

© 2010, the quality group, inc. all rights reserved. “virtual networking” webinar series tqg...

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