© 2008 eventure events. all rights reserved. external payment collector powered by enterprise soa...
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© 2008 Eventure Events. All rights reserved.
External Payment Collector powered by Enterprise SOA
Stefan WolfSAP Labs
External Payment Collectors
A customer likes to pay invoices at external payment Collectors, who may be:
1. Convenience stores2. Post Offices3. Bank Offices4. Cash Point (ATM)5. Gas Stations 6. …
External Scenario:– Cash desks are owned by 3rd parties who collect outstanding debts on
behalf of other companies
– 3rd party = External Payment Collector
– Cash flow between different companies
– Enterprise services and functionality have been delivered with ERP6.0 EhP2
Internal Scenario:– Cash desks are owned by the company, who send out the bills and is in
direct relationship with the payer (customer)
– Cash flow inside the same company
– Enterprise services and enhancements of the functionality will be delivered with ERP6.0 EhP4
Use cases
SAP FI-CAPayment Collector
Process: Customer payment
XI
(3) Send open Item Information
(2) Request Open Item(s)
(1) Customer
(4) Receive Open Item(s)
(5) Customer select items to be paid
(6) Post payment(s)
(7) Process received payment(s)
(7) Clear Open Item(s)
(8) Retry if Clearing not possible
Mon
itorin
g
Scenario 1: Online Processing
– External payment collector is always in online mode– Communication in both direction is guaranteed
• The external payment collector retrieves open items for a customer on request
• Payments are send online to the ERP system. The ERP system clears the debits immediately or repeat clearing attempt until successful or assigned to a clarification account
• Reversal of payments can be reported• The external payment collector reports a day-end-closing
message, which will be used to post a debit on the external payment collector account
read open items (request)
FI-CA
ERPread open items (response)
Send payments
Day-end-closing Available Services
Scenario 2: Based on stored Information
– FI-CA sends open items periodically to external payment collector (e.g. once a day) for selected customers
– Information are used to identify open items, when the customer wants to pay
send open items
FI-CA
ERP
Scenario 3: Offline Processing
– External payment collector is from time to time in offline mode
– Customer is able to pay using Barcode information of his invoice
– External payment collector sends bundled customer payments information when online again
Send payments as a bundleFI-CA
ERP
Details about open Items
Which open item information will be communicated ?
– Open amount
– Open tax amount
– Due Date
– Description
– Business partner, contract account, contract
– Invoice number, payment form ID
– Additional fields are available using XI enhancement concept
FI-CASend open items
ERP
Details about communicated Payments (1)
Payments:
– Cash Desk collects and sends payment information to FI-CA.Payments are either a single (online scenario) or a bundle of payments (offline scenario)
– FI-CA posts the payment and clears the invoice immediately
FI-CAPost payment
ERP
Details about communicated Payments (2)
What payment information will be sent?– Office and cash desk ID– Unique payment transaction ID– Grouping key (groups together payments for one day)– Payment amount– Payment explanation (clearing information for open
items)– Payment method information (cash, check, payment
cards)– Additional fields are available using XI enhancement
concept
FI-CAPost payment
ERP
Details about communicated Payments (3)
Features:– Single and mass transfer of payments
– Reverse functionality
– Monitoring functionality (technical and business view)
Error processing in the ERP:– All payment information is stored in FI-CA
– If the payment can not be posted (e.g. database lock), the payment will be scheduled for retry processing
– Retry backend job tries periodically to post payments
– If retry fails, posting on clarification account takes place and clarification entry is created
– New monitoring tool exists for monitoring payments, error processing and reporting
Monitoring in ERP - Payments
Payment Collectors external cash Desk
Payment Status
Monitor payments
SelectionPeriod
External Payment information
Clearing Document No. in FICA
1
2
3
4 5 6Payment amount
7
Monitoring in ERP - Overview
Payment Collectors external cash Desk
Grouping KeyStatus
Selection Period
Grouping Key
Overview
1
23
4 5Total amount
6
Payment Collector SAP FI-CA
Process: Day-End-Closing
XI
(1) Send Day-End-Closing
Information
(3) Post Debit on
Payment Collector Account
(1) Process Day-End-Closing
Mon
itorin
g
Reconciliation All payments processed during one working day at one cash desk are grouped together and identified by a grouping key
The grouping key can be used by the cashier as an identifier when the bank transfer for the received payments is initiated
The total sum of these payments will be transmitted to FI-CA for reconciliation purposes with the day-end-closing message
After receiving the day-end-closing message it is possible to perform:
– A FI-CA debit posting on the account of the external payment collector(Each external payment collector is represented as a business partner and contract account in FI-CA)
– The debit of the external payment collector can be collected with the standard FI-CA functionality and the bank payment will be automatically matched with the debit
Day-End-Closing
FI-CA
ERP
Contract AccountPayment Collector
11.267,98
Yesterday - Solution without ESOA
1. Cash desks collect money from customers
2. Once a day a file will be transferred from cash desk to FI-CA
3. Various file formats => customer report will read file and create a payment lot in FI-CA
4. Batch job will post payment lots
5. Clarification of erroneous data
6. Manual reconciliation of cash flow from external agents
=> High integration costs (implementation and ongoing) No direct (immediate) clearing
Payments
FI-CABAPI Payment
LotPost
Benefits of SOA approach
– High level of automation
– Easy to-use standardized interface for payment transfer and open item request by using Enterprise Service
– Lower operating cost due to integrated monitoring/reporting tool
– Lower integration cost due to standard interface
– Out-of-the-box solution by partnering
Business benefits
– Improved Cash Flow, lower DSO
– Following local market behavior
– Increased Customer satisfaction
– Wall to wall solution regarding customer and agent payments
Today and tomorrow – Solution with ESOA
Menu
• External Cash desk in the FI-CA System
External cash Desks Services
Customizing
External Cash desk Customizing
Internal Scenario– Post deposits (asynchronous inbound XI interface)
– Post withdrawals (asynchronous inbound XI interface)
– Post corrections based on differences (asynchronous inbound XI interface)
– Post GL-postings (asynchronous inbound XI interface)
– Request cash balance (synchronous outbound XI interface)
– Reverse above mentioned postings (asynchronous inbound XI interface)
Enhancement of backend monitoring functionality
Enhancement of external scenario– Commission calculation based on received payments
– SAP ICM functionality is used to calculate the commissions
Cash Desks Enhancements in EhP4
SAP ICMSAP FI-CAExternal cash deskExternal payment collector
Calculation of Commissions in the external scenario
XI
(1) Day-end-closing message
(2) Processing of day-end-closing message
(3) Post Agent postings
Mon
itorin
g
1
(4) Calculate commissions
(3) Post commissions for agent
2
3
ICM calculation rules
(4) Bill commissions periodically
Commission calculation only in the
external scenario
– If a company receives payments collected by an external payment collector it may be agreed to pay commission based on the payments received
– The calculation of the commission is initiated using the agent posting functionality in the FICA backend system
– As a result of the calculation a credit will be posted on the contract account of the external agent
– The calculation rules are defined and executed in the SAP ICM management system
Please note that the commissions calculation is only providedin the external scenario (external payment collectors)
External Scenario : Calculation of Commissions
Services External Scenario
Internal Scenario
Available in ECC 6.0 with
Read open items EhP2
Customer payments (send, post, reverse payments) EhP2
Day-end-closing Not available EhP2
Post deposits Not available EhP4
Post withdrawals Not available EhP4
Post differences Not available EhP4
Post GL-postings EhP4
Request cash Balance Not available EhP4
Reverse Postings Not available EhP4
Services and Processes
Thank you very much
for y
our atte
ntion!
Stefan WolfHead of Field Service North America
SAP Labs, LLC3410 Hillview Avenue
Palo Alto, CA 94304
T +1 650-849 4190
www.sap.com
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