© 2007 benefitfocus.com, inc. | proprietary and confidential your blueenrollment blue cross blue...
TRANSCRIPT
© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Your BlueEnrollment
Blue Cross Blue Shield of Delaware
2© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Agenda
• Welcome and Introductions
• Your BlueEnrollment– Roles– Enrollment Activities – Features
• Group Sign Up
• Implementation
• Training
• Ongoing Support
3© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Benefitfocus Company Highlights
• Founded in 2000
• Double digit growth since inception
• Serving over 40 million healthcare
consumers
• Supporting 89,000 corporate clients
• Integrating with 150 data exchange
partners
Benefitfocus Corporate Headquarters140,000 sq ft office space
Dignitaries and government officials cutting the ribbon at Benefitfocus
© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Brief Review of Employee Self Service
Blue Cross Blue Shield of Delaware
7© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Your BlueEnrollment: Employee Self Service
• Secure• Web based• Initial Login ID and Password Provided• Instruction Screens• Multi-Language• Large Button Usability• One-thought-per-screen• Plan Details and Cost Information• Review and Edit Before Saving• Benefit Summary Report• HR Approval• Member Services• Custom screens and HR notes • Employee Surveys
8© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
All employees will be prompted to change their password the first time they log into Your BlueEnrollment
9© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Employees are welcomed to theirenrollment.
This is an example of an employee completing their initial enrollment.
15© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Employee Basic Information | Complete
16© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Employee Benefit Enrollment
The employee now begins their benefit enrollment. Please note the last day to edit benefits is displayed to the employee.
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Employee Benefit Instructions
Instructions are presented to the employee in each section of Your BlueEnrollment.
18© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Employee Selects Plan
Employee will select a plan and can view plan details from this page.
19© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Employee Plan Costs
Plan cost can be displayed annually, monthly, bi-weekly, or by pay periods.
20© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Select Coverage Level
The employee will now select their coverage level. If they select employee only they will not be prompted to complete dependent information.
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View and Print Employee Detail Report
The employee can print a benefit detail report.
26© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Enrollment Confirmation
At the end of the enrollment process the employee is present with this confirmation page.
28© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Your BlueEnrollment: HR Notes
• Groups use HR Notes to:– Post instructions that are specific to the group
– Address a frequently asked question during enrollment
29© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Your BlueEnrollment: Custom Pages
• Groups use Custom Pages to:– Guide the employee through any changes in this year’s benefits
– Highlight group-specific information relevant to enrollment
Welcome To Open Enrollment
Custom Company Information
30© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Your BlueEnrollment: Surveys
• Groups use Employee Surveys to:– Gather pertinent information from employees
© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Brief Review of Human Resources Administration
Blue Cross Blue Shield of Delaware
32© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Your BlueEnrollment: Human Resources
• New Hires and Terminations
• Year Round Maintenance
• Life Events
• Reporting
• Employee Searches
• History Tracking
• Open Enrollment
• Payroll and HRIS Integration
• Ancillary Products
• Configurable Employee Self Service
• HR and Member Support
33© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Search by employee name, SSN, or ID number.
© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Implementation and Support
Blue Cross Blue Shield of Delaware
59© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Implementation
• Implementation Consultant– Shelly Rusch – Jason Reese
• Introduction Call (5 Minutes)– Intro– Schedule Training– Projected Go-Live Date
• Configure Database
• Load and Test Data
• Training
• Go Live Call (30 Minutes)– Login IDs and Passwords– Account Consultant
60© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Training and Support
• Training
-HR
-Employees
• Human Resources Support
-Dedicated Account Consultant
-Open Enrollment Support
-Long term planning and support
• Employee Support
-Employee Letters
-Member Services
61© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential
Next Steps
• Complete Service Agreement
• Sign up for training
• Manage Benefits Online