ZyloMed Transcription & Documentation Automation Services

for Improved Profitability

HomeTown Health PresentationApril 27, 2011

“Remember that change is the fabric of the future. Preparing for change is the glue that will make it work.”

Jimmy Lewis, CEO HomeTown Health

Company History• Highly specialized, vertical focused organization with more

than ten (10) years of experience in the healthcare industry.

• ZyloMed’s core strength has been its knowledge, experience and expertise in transcription and the medical records industry.

• 250+ customers, with over 3,000 providers and 8,000 users

• Employees over 300 part and full time employees with corporate headquarters in Bonita Springs, FL

• 100% US Based

• Recently acquired by Accentus, Canada’s largest transcription and documentation company

Growth & Presence

2006: 11 States

2007: 16 States

2008: 22 States

2009: 29 States

2010: 38 States

Medical Transcription• Not a “Dirty Word”

• Bane of the administrator’s existence

• Foundation for the healthcare organization

• Often creates the strategy, “if it isn’t broke, don’t fix it”

• Creates inefficiencies, reduces productivity, resulting in increased costs

If it isn’t broke,

BREAK IT

ZyloMed Road Show• Outdated or non-intuitive technology used for transcription and medical

records management.

• No or limited connectability between disparate health systems, specifically between the transcription and medical records management system.

• Vendor related issues such as poor quality, 2-5 day turnaround time, inability to interface with disparate health systems.

• Scanning transcribed documents into their EMR.

• No or limited auto fax and automated document routing.

• Digital signatures not used or available.

• Inefficient workflow or outdated workflow requirements.

System Workflow Diagram

iPhone/iPad/iPod TouchZyloMed Mobile

Digital RecorderOther Audio Sources

ZyloMed InSync

Telephone DictationZyloMed InTouch

File Exports

Automated PrintingShadowPrint

Interfacing EngineShadowLink

Streaming TCP/IP

All communications secured via 128-bit SSL encryption

Transcription& QA Process

InScribe

Workflow Management & ConfigurationInCommand

End-User Portal

InQuiry

Dictation Sources

Automated Fax Delivery

ZyloMed Can Capture it All

The strategies, methods and tools used to capture, manage, store, preserve, and deliver unstructured content and documents related to key organizational processes

Content Management

First ResponderInformation

Test Results Insurance / Care

Instructions

Admission Information

X-rays / injury photos

Lab ResultsPrescriptions / Dosage

Patient HistoryConfidentiality

FormsElectronic

Clinical Notes

PhysicianRecords

Virtual Patient File

Dictation

Document Imaging Workflow

Why ZyloMed? – We Save You Money• Savings range from $20,000 to several hundred

thousand dollars annually

• VIRTUALLY NO CHANGE FOR PROVIDERS

• Complete tracking form beginning to end of cycle

• Improved report TAT

• Real time corrections/edit capabilities with multi-location viewing capabilities

• Customizable structured workflow with online document storage

• Graphical / textual electronic signature

• Integration with EMR and other HIS

• Qualified Text Transcription

Qualified Text Savings

Standard Report$2.99

QT Fully Implemented$2.42

Savings: $0.57 or 19%

ZyloMed and Meaningful Use

Mr. Williams returns for follow-up. He is a 78-year-old patient who was seen three weeks ago…

He is doing well. Denies fever, headaches, sore throat, chest pain, shortness of breath, cough…

VITALS: Stable. HEENT: There are no oral lesions. NECK: No lymph nodes. LUNGS: Clear to auscultation…

A 24-hour urine collection showed a proteinuria of 173 mg in 24 hours. He had an M-spike in the urine of 48% with free kappa light chains of 120. In the blood,…

1. Mr. Williams has three very small monoclonal proteins in the blood. The highest titer is an IgM spike, which could indicate early stage macroglobulinemia…

Through the inherent power of HL/7, reports can be imported to the proper sections of the encounter within the EMR.

Reporting Capabilities• Production Reports

Transcription Listing, Associate Referral Count, Document Counts

• Workflow ReportsAction Monitor, Workflow Monitor, Dictation Upload Summary, Appointment Comparison Report, TAT Reports

• User Reports

• Miscellaneous ReportsTelephone Dictation Instructions, Transcription Comments, Associate Listing, Referring User Listing, Failed Faxes, Physician TAT

• Export to ExcelAll reports can be exported to Excel for Advanced FunctionsReports can be saved and scheduled

• Restricted by UserReports can be limited by the user for security

ZyloMed Summary• Transition to ZyloMed is easy

– 15 minutes training for Physicians– 30 minutes training for office staff– Modular application

• ZyloMed MTs are all US-based

• Special rates offered through partnership with HTH

• Full integration into EMRs and other HIS, at no charge

• Ability to help your organization meet meaningful use requirements with discrete data interfacing and conversion

Complimentary Needs Assessment• A brief session with executives to understand the current medical

documentation workflow process

• Can be completed– Conference Call– Onsite – At the Spring Conference

• We identify areas of opportunity where:– You are losing money – You can become more profitable

• From there we help map out an implementation plan to help you reduce or eliminate the expenses and ultimately become more profitable

• We do it with little to no disruption in the workflow of the provider

• With no out of pocket capital expenditure

To Schedule a Needs Assessment

Contact Bob Hapner at:bhapner@zylomed.com

Or Call 770-464-9376 or 678-725-5752