zone aoa · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of world’s gdp...

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Zone AOA Reigniting Growth Wan Ling Martello EVP, Asia, Oceania, sub-Saharan Africa

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Page 1: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

Zone AOA

ReignitingGrowth

Wan Ling MartelloEVP, Asia, Oceania, sub-Saharan Africa

Page 2: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

2

68% of world’s

population

80% of global births

33% of World’s GDP

92 countries

3 continents

15 time zones

All major religions

Zone AOA: diverse and complex

Page 3: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

3

Long term trends positive for Nestlé

1 Accelerated

Urbanization 2 Growing

middle class 3 Nutritional

Challenges4Fast

Digitalization 5 Evolving

Consumers

Page 4: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

4

Urbanization: 14 out of 20 largest megacities in AOA1

World’s Top 20 megacities (2015)

Tokyo 37.8

Jakarta 30.5

Delhi 25.0

Metro Manila 24.1

Seoul 23.5

Shanghai 23.4

Karachi 22.1

Beijing 21.0

New York City 20.6

Guangzhou 20.6

Sao Paulo 20.4

Mexico 20.0

Mumbai 17.7

Osalka-Kobe 17.4

Moscow 16.2

Dhaka 15.7

Greater Cairo 15.6

Los Angeles 15.1

Bangkok 15.0

Kolkata 14.7

Page 5: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

~2/3 of the world’s population… …and low penetration

Note: Emerging AOA includes Sub-Saharan Africa; Developed AOA includes Hong Kong, Japan, Singapore, South Korea, Taiwan Source: Lit. search, Euromonitor

Growing Middle Class: Ample room for growth2

…Material share

of FUTURE growth…

Emerging

AOA

Developed AOA

Other

Emerging

Other

Developed

100%

80

60

40

20

0Population (2015, B)

~7.3

Emerging

AOA

Developed

AOA

Other

Emerging

Other

Developed

100%

80

60

40

20

0Increase in consumer

Expenditure from 15-20F (USD B)

~12,928CAGR

(15-20F)

4%

6%

5%

9%

500

400

300

200

100

0

GDP per capita PPP (USD, 2014)

Confectionery consumption

Per capita (USD, 2014)

5,000 10,000 20,000 50,000 100,000

India Thailand

China

United Kingdom

Malaysia

Philippines

Indonesia

South Africa UAE

USA

Switzerland

VietnamAustralia

Denmark

Page 6: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

6

Digitalization: AOA has become the global center of gravity3

Own estimate based on multiple sources

Page 7: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

7

Over 100 Years of presence in many countries

Page 8: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

8

Corporate Equity Monitor, 2015

Highest trust scores in most markets

Philippines

China

Malaysia

Pakistan

South Africa

Singapore

Indonesia

Thailand

India

Australia

Japan

Highest scoring competitorNestlé

264

247

239

237

209

204

174

172

142

119

84

152

218

148

143

168

142

155

133

238

133

128

Page 9: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

9

Our brands are part of consumers lives everyday

Page 10: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

Dairy

Beverage

Culinary

Confectionery

Petcare

Zone AOA Sales

CHF 14.2 Bn

(CHF 22.2 Bn NiM)

Greater China

South Asia Pakistan

ASEAN

Oceania & Japan

S.S. Africa

10

Nestlé in AOA: Broad-based portfolio

Split of Sales

Geographies

&

Categories

Page 11: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

11

OG

TOP%

FCF

WC%

ROIC

Zone AOA: Highly accretive to Group on most dimensions

Group 2015 AOA

4.2%

15.1%

11.2%

4.7%

29.9%

Page 12: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

Source: Nestlé F&C

12

Top line growth under pressure in recent years

• Economy slowing down

• Commodity deflation dilutes pricing

ability

• Market slowdown exposed some

internal gaps

Organic Growth 2009-2015

Excluding

India

Page 13: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

13

However, growth momentum across the Zone

OG Q1

0%

-10%

+10%

(*) Indicates other smaller countries under the same Market responsibility scope.

Page 14: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

14

Market Shares also recovering

Zone AOA Market Share Tracking (growth gap vs. Market)

Total of Zone

Total Excluding Noodles

Page 15: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

15

AOA Execution Plan: Building Blocks to Reignite Growth

WIN WITH CONSUMERS AND SHOPPERS – DRIVE GROWTH AND MARKET SHARE

InnovateFixAccelerate

Sub Saharan Africa ASEAN IndiaChina Australia & Japan

Accelerate Maggi and MILOImprove Nescafé,

Accelerate MILO, RTD

Get Back to Growth

Fix Yinlu

Relaunch MAGGI Noodles

Build new PillarsLead as Innovation Hub

NESCAFÉ Dolce Gusto & Nestlé Purina Petcare

WIN WITH NESTLE IN SOCIETY

INNOVATION OPS EXCELLENCE HIGH-PERFORMANCE ORG

R&D / NHW

Digital Transformation

On shelf freshness & pipeline management

SG&A Excellence

NBE

Talent Development

Performance recognition

Diversity and Inclusion

eComm

Accelerators

Consumer Insights Excellence Perfect Brand, Perfect Assortment, Perfect Store RTM: Expand Distribution

Page 16: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

16

AOA Execution Plan: Building Blocks to Reignite Growth

WIN WITH CONSUMERS AND SHOPPERS – DRIVE GROWTH AND MARKET SHARE

InnovateFixAccelerate

Sub Saharan Africa ASEAN IndiaChina Australia & Japan

Accelerate Maggi and MILOImprove Nescafé,

Accelerate MILO, RTD

Get Back to Growth

Fix Yinlu

Relaunch MAGGI Noodles

Build new PillarsLead as Innovation Hub

NESCAFÉ Dolce Gusto & Nestlé Purina Petcare

WIN WITH NESTLE IN SOCIETY

INNOVATION OPS EXCELLENCE HIGH-PERFORMANCE ORG

R&D / NHW

Digital Transformation

On shelf freshness & pipeline management

SG&A Excellence

NBE

Talent Development

Performance recognition

Diversity and Inclusion

eComm

Accelerators

Consumer Insights Excellence Perfect Brand, Perfect Assortment, Perfect Store RTM: Expand Distribution

Page 17: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

17

AOA Execution Plan: Building Blocks to Reignite Growth

WIN WITH CONSUMERS AND SHOPPERS – DRIVE GROWTH AND MARKET SHARE

InnovateFixAccelerate

Sub Saharan Africa ASEAN IndiaChina Australia & Japan

Accelerate Maggi and MILOImprove Nescafé,

Accelerate MILO, RTD

Get Back to Growth

Fix Yinlu

Relaunch MAGGI Noodles

Build new PillarsLead as Innovation Hub

NESCAFÉ Dolce Gusto & Nestlé Purina Petcare

WIN WITH NESTLE IN SOCIETY

INNOVATION OPS EXCELLENCE HIGH-PERFORMANCE ORG

R&D / NHW

Digital Transformation

On shelf freshness & pipeline management

SG&A Excellence

NBE

Talent Development

Performance recognition

Diversity and Inclusion

eComm

Accelerators

Consumer Insights Excellence Perfect Brand, Perfect Assortment, Perfect Store RTM: Expand Distribution

Page 18: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

Accelerators

WIN WITH CONSUMERS AND SHOPPERS – DRIVE GROWTH AND MARKET SHARE

InnovateFixAccelerate

Sub Saharan Africa ASEAN IndiaChina Australia & Japan

Accelerate Maggi and MILOImprove Nescafé,

Accelerate MILO, RTD

Get Back to Growth

Fix Yinlu

Relaunch MAGGI Noodles

Build new PillarsLead as Innovation Hub

WIN WITH NESTLE IN SOCIETY

Consumer Insights Excellence Perfect Brand, Perfect Assortment, Perfect Store RTM/ Expand Distribution

NESCAFÉ Dolce Gusto & Nestlé Purina Petcare

INNOVATION OPS EXCELLENCE HIGH-PERFORMANCE ORG

NHW

Digital Transformation

On shelf freshness & pipeline management

SG&A Excellence

NBE

Talent Development

Performance recognition

Diversity and Inclusion

eComm

18

Consumer Insights Excellence

1

Perfect Brand, Perfect Assortment, Perfect Store

2

RTM: Expand Distribution

3

Accelerators: Strengthening the basics across AOA

Page 19: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

19

Consumer Insights Excellence

Malaysia Philippines Thailand

Nescafé in ASEAN: Locally led Innovation

Page 20: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

20

Page 21: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

21

Consumer Insights Excellence

Malaysia Philippines Thailand

Nescafé in ASEAN: Locally led Innovation

Page 22: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

TH : 80% of consumer

preference vs competition

22

Consumers prefer ‘Café

Style Coffee’

May’16 Launch Thailand &

Philippines

Consumer Insights Excellence

PH : 65% of consumer

preference vs competition

Nescafé in ASEAN: Centrally led Innovation

Page 23: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

Launch of a connected sports

bracelet

Australia launched. ASEAN

markets to follow

One brand platform, multi-countries

content building and sharing

Consumer Insights Excellence

Milo Champions Program: Driving consumer engagement to the next level, while reinforcing the brand’s positioning

23

Page 24: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

24

JAPAN:

KIT KAT Chocolatory

AUSTRALIA:

KIT KAT STUDiO

Consumer excitement

Premiumization

Ultimate brand

experience

Consumer Insights Excellence

Kit Kat: Premiumization with new consumer engagement

Page 25: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

25

Page 26: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

26

Consumer Insights Excellence

Increased focus on Lunch Box consumption occasions in ASEAN

+35% Growth in Q1

Increase in marketing support, category adjacency & distribution points

Page 27: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

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Consumer Insights Excellence

Making nutritional products affordable and accessible to lower income consumers

NESTUM in ANGOLA

• Leveraging strong nutritional

credentials to develop a local recipe,

highly affordable that consumers love.

• Dedicated RTM to reach the target

Page 28: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

RIGOROUS PLANNING FOR IMPROVED EXECUTION

STEP 1:

BRAND

STEP 2:

ASSORTMENT

STEP 3:

STORE

Define brand and

channel priorities

for each business

Maximize

distribution of

“Hero” brand/SKUs

Optimize shelf and

2nd placement

configuration

Review advertising

and trade spend

mix

Review and

optimize range to

focus behind

winners

Optimize promo,

trade terms and

pricing

MAKE CHOICES

PRIORITIZE CELLS &

CATEGORIES

Prioritize cells and

categories based on

Value Creation

Opportunity

Strategic Resource

Allocation

28

Perfect Brand, Perfect Assortment, Perfect Store

REPEAT

ROLL-OUT & REPEAT

Drive learning cross-

markets & cross

categories

Speed up, repeat and

embed as a key Nestlé

process

Page 29: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

29

Indonesia:

Accelerating MILO (key SKUs)

Discontinue 14g, 150g & 600g

+12% Growth in Q1’16

18g 800g

Perfect Brand, Perfect Assortment, Perfect Store

Making choices by focusing on HERO SKUs to deliver accelerated growth

Page 30: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

30

Winning in Specialty ChannelWinning in Convenience Channel

Winning in differentiated trade channels

Indonesia: +49% growth in Q1’16Thailand: +24% growth in Q1’16

Route to Market: Expansion of Distribution

Page 31: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

31

Route to Market: Expansion of Distribution

Myowbu expanding beyond Africa: Creating Shared Value while driving growth

• Fostering entrepreneurship

• Enabling distribution to lower income consumers

• Over 1500 Operators in Sub Saharan Africa

• Roll out to Bangladesh

Page 32: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

Accelerators

WIN WITH CONSUMERS AND SHOPPERS – DRIVE GROWTH AND MARKET SHARE

InnovateFixAccelerate

Sub Saharan Africa ASEAN IndiaChina Australia & Japan

Accelerate Maggi and MILOImprove Nescafé,

Accelerate MILO, RTD

Get Back to Growth

Fix Yinlu

Relaunch MAGGI Noodles

Build new PillarsLead as Innovation Hub

WIN WITH NESTLE IN SOCIETY

Consumer Insights Excellence Perfect Brand, Perfect Assortment, Perfect Store RTM/ Expand Distribution

NESCAFÉ Dolce Gusto & Nestlé Purina Petcare

INNOVATION OPS EXCELLENCE HIGH-PERFORMANCE ORG

R&D / NHW

Digital Transformation

On shelf freshness & pipeline management

SG&A Excellence

NBE

Talent Development

Performance recognition

Diversity and Inclusion

eComm

32

Consumer Insights Excellence

1

Perfect Brand, Perfect Assortment, Perfect Store

2

RTM: Expand Distribution

3

Accelerators: Strengthening the basics across AOA

Page 33: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

33

Geographic Building Blocks

Accelerators

WIN WITH CONSUMERS AND SHOPPERS – DRIVE GROWTH AND MARKET SHARE

InnovateFixAccelerate

Sub Saharan Africa ASEAN IndiaChina Australia & Japan

Accelerate Maggi and MILOImprove Nescafé,

Accelerate MILO, RTD

Get Back to Growth

Fix Yinlu

Relaunch MAGGI Noodles

Build new PillarsLead as Innovation Hub

WIN WITH NESTLE IN SOCIETY

Consumer Insights Excellence Perfect Brand, Perfect Assortment, Perfect Store RTM: Expand Distribution

NESCAFÉ Dolce Gusto & Nestlé Purina Petcare

INNOVATION OPS EXCELLENCE HIGH-PERFORMANCE ORG

R&D / NHW

Digital Transformation

On shelf freshness & pipeline management

SG&A Excellence

NBE

Talent Development

Performance recognition

Diversity and Inclusion

eComm

2 1 345

Page 34: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

Zone AOA

ReignitingGrowth

Wan Ling Martello

Page 35: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

107

1940s1930s 1950s 2010s1960s 1970s 1980s 1990s 2000s

1961First Man in

Space

1972Watergate

2001-Terrorists attacks

1981IBM

launches PC

1939-1943World War II

1930sGreat

Depression

1950-53Korean War

1945-early 1970sPost War boom

1955-75Vietnam war

1969First man on

the moon

1995Oklahoma City

bombing

2002Euro

introduced

1989Berlin wall

falls

1990Operation

Desert Storm

2010Asian

Tsunami

1962Cuban Missile

Crisis

2000s

Swine Flu

SARS, Ebola…

2011Japanese

earthquake

1973Oil crisis

1953DNA

discovered

1933New Deal starts

1937Hindenburg

disaster

1945UN founded 1979

Energy crisis

1970sStagflation

1991Invention of

WWW

1995-2000Dot.com bubble

Source: Bain Analysis

When have times not been turbulent?

Page 36: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

1

MOST BUSINESSES HAVE TURNED AROUND2

BULLISH ON AOA GROWTH OPPORTUNITIES

3 WILL LEAD THE GROUP IN DIGITAL

108

SUMMARY: AOA

AOA WILL EMERGE STRONGER WITH ENHANCED CAPABILITIES

Page 37: Zone AOA · 2019-07-14 · 2 68% of world’s population 80% of global births 33% of World’s GDP 92 countries 3 continents 15 time zones All major religions Zone AOA: diverse and

THANK YOU

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