zass strategic claims handling.ppt [kompatibilit tsmodus] strategic claims... · 2018-08-07 ·...
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Strategic Claims HandlingBeyond Pure Legal Aspects- A Selection of 8 Strategies -
Strategic Claims Handling is…
© 2011 ZASS International GmbH.
Capt. Peter IrmingerZASS International GmbH
9-11 May 2011The THIRD INTERNATIONAL CONFERENCE ON
MARINE INSURANCE & TRANSPORTATIONRadison Blu Tala Bay Aqaba / Jordan
Strategic Claims Handling is…30% legal expertise and…70% strategy in combination with
fantasy and negotiation skills
The "Jolly Amaranto" got in distress 50 miles off Egypt in a storm on Dec 11, 2010. It had on board 21 crew, 16 of them Italians.
The ship has a list of 30-40 degrees. The ship came from Genova and was bound for Alexandria. 38
JOLLY AMARANTO
© 2011 ZASS International GmbH.
from Genova and was bound for Alexandria. 38 containers contain dangerous goods.
Vessel reported disabled in 35 15 N 27 11.5 E Dec 11, heavy roll. Master requested evacuation, expecting rescuers.
Jolly Amaranto IMO 7616365, dwt 10677, built 1977, flag Italy.
JOLLY AMARANTO
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JOLLY AMARANTO
© 2011 ZASS International GmbH.
Claims in contract
Cargo claimsCharter disputesCrew claimsPassenger and luggage
Nature of claims
Claims in tort
Damages to the environment
Pollution claimsCollisions
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Passenger and luggage claims
Bunker disputesShip yard and repair
claimsAgency disputesInsurance claims /
disputesetc.
CollisionsDamages to fixed and
floating objects etc.
Claims in contractCargo claims againstIgnazio Messina as B/L
carrier and ship ownerEmbassy Freight Services
as NVOC carrierPantainer Ltd. As NVOC
Nature of claimsJOLLY AMARANTO
Claims in tortPotential pollution claims
and other financial losses suffered by the Alexandria Port Authorities
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Pantainer Ltd. As NVOC carrier
Byblos Transport Shipping as NVOC carrier
Uti Italy SRL ans NVOC carrier
Salvage claims against ship owner and cargo owners
1. You must be right
2. You must get right
The trinity of Justicia
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2. You must get right
3. You must enforce right
First Actions
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Appointment of surveyors / experts
Who?- Not the cheapest but the best!
Appoint the leader of the pack!
Strategy 1 – to properly collect evidence
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How?- Give clear instructions!
not: “we have a problem, please do the needful”
Ask for a preliminary report!
Check the final report before disclosure to others!
Enforcement of adequate security
Why?- Fanti & Padre Island (House of Lords decisions)
When?
Strategy 2 – to safeguard a later enforcement
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When? - medium to large claims > USD 50.000
How? - voluntarily: Club letter of undertaking = OK- by legal measures: Bank guarantee or cash deposit
Ship arrest or freezing of assets (bank/freight accounts, insurance proceeds etc.)
Enforcement of adequate security
Fleet Check: 13 TRUE sister shipsExtracts from the Ship Registry
Strategy 2 – JOLLY AMARANTO
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H&M Cover: SIAT Genova
Extracts from the Companies Registry for Ignazio Messina and all NVOC’s
Owner’s P&I Cover: UK P&I Club
Strategy 2 – JOLLY AMARANTO
© 2011 ZASS International GmbH.
Strategy 2 – JOLLY AMARANTO
© 2011 ZASS International GmbH.
Strategy 2 – JOLLY AMARANTO
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Forum selectionWhy?- Limitation of liability (package / kilo / global)- Defences of the carrier- Claim notification / Time barHow?
Strategy 3 – to safeguard the recognition of an award or court decision
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How?- Contract / Convention / Law / Arrest / Agreement etc.Recognition? - UN Convention on the Recognition and Enforcement
of Foreign Arbitral Awards (New York, 10 June 1958)- Convention on Jurisdiction and the Enforcement of
Judgments in Civil and Commercial Matters (Lugano, 16 September 1988)
- Bi- or multi-lateral agreements / conventions (EU)
Forum selection
Ignazio Messina Bs/L: Italian CourtsEmbassy Freight Services Bs/L: Italian CourtsByblos Transport Shipping Bs/L: Lebanese CourtsPantainer Ltd.: Hong Kong Courts
Strategy 3 – JOLLY AMARANTO
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Pantainer Ltd.: Hong Kong CourtsUti Italy SRL: Italian Courts
All Bs/L: Hamburg Rules: Lebanese Courts
Club LOU: Competent CourtsLimitation Proceedings: Italian CourtsSalvage LOF: London Arbitration
Duties of the assured
- Premium paid and occurrence covered?
- Notify changes of risks
Strategy 4 – to safeguard your insurance cover
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- Notify changes of risks
- Notify claims and provide information
- Minimise losses
- Preserve recovery rights
CTL ?
THE BUNGA MELATI DUA – Court of Appeal
"piratical seizure in the circumstances of this case
Strategy 4 – JOLLY AMARANTO
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"piratical seizure in the circumstances of this case where there was not only a chance, but a strong likelihood, that payment of a comparatively small sum, relative to the value of the vessel and cargo, would secure recovery of both, was not an actual total loss. It was not an irretrievable deprivation of property. It was a typical "wait and see" situation"
Strategy 4 – JOLLY AMARANTO
Another problem that arose in the JOLLY AMARANTO case was the provision of the salvage guarantee.
The salvors only accepted a
© 2011 ZASS International GmbH.
The salvors only accepted a Lloyd’s guarantee or a cash deposit, hence, in order to avoid having to make cash deposits we have secured an open cover with Lloyds to offer our clients the requested Lloyd’s guarantees.
Strategy 5 - Seaworthiness
Tetley‘s definition:Seaworthiness may be defined as the state of a
vessel in such a condition, with such equipment, and manned by such a master and crew, that normally the cargo will be loaded, carried, cared for and discharged properly and safely on the
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for and discharged properly and safely on the contemplated voyage.
Australian High Court „The Bunga Seroja“:"Article III, r. 1 therefore effectively imposes an
obligation on the carrier to carry the goods in a ship which is adequate in terms of her structure, manning, equipment and facilities having regard to the voyage and the nature of the cargo."
Seaworthiness is not an absolute obligation but a relative one in respect to:
the size and kind of the shipthe intended voyage
Strategy 5 - Seaworthiness
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the intended voyagethe intended cargoetc.
Strategy 5 - Seaworthiness
Due diligence to make the vessel seaworthy
The English Court of Appeal has held that the test of due diligence is whether the carrier, its servants, agents and independent contractors have
© 2011 ZASS International GmbH.
agents and independent contractors have exercised “all reasonable skill and care to ensure that the vessel was seaworthy at the commencement of its voyage, namely, reasonably fit to encounter the ordinary incidents of the voyage....”
Strategy 6 - Legal impacts of the ISM Code
Due diligence and seaworthiness
The scope of the ISM Code is such that it inevitably must have an effect on what constitutes seaworthiness and due diligence.
The Code requires each ship owner to implement a Safety Management System both on ship and ashore.
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Management System both on ship and ashore. Safety matters cover items such as properly trained crew, good
communication on board and safe practices in ship operation.
It follows that if the System is deficient or these matters are not complied with, the ship owner is open to a strong accusation that he has not exercised due diligence to ensure the ship is seaworthy which may result in him being unable to rely on the known immunities.
Strategy 6 - Legal impacts of the ISM Code
Disclosure procedureMatters litigated under English law and jurisdiction
are subject to a strict obligation that both sides disclose all relevant documents in their possession, good or ill. Clearly the Manual will be
© 2011 ZASS International GmbH.
possession, good or ill. Clearly the Manual will be such a relevant document.
Strategy 7 – to avoid surprising lawyers’ bills
Strictly control your lawyers!
Give them single tasks for agreed budgets
Ask for monthly invoices
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Ask for monthly invoices
Always remind them to endeavour an amicable solution
Best Case – Worst Case
When all arguments have been exchanged and start being repeated without any progress, then it is time...
Strategy 8 – let’s talk about money
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... to talk about money
Best Case – Worst Case for the Claimant
Best Case for ClaimantA) Agreed probability 70/30 in favour of claimantB1) 1.000.000 x 70% = 700.000B2) Claim amount + 1.000.000
Own legal costs (1. Inst.) - 100.000Own legal costs (2. Inst.) - 100.000Recovered Costs ~2/3 + 120.000Total 920.000
C1) 920.000 x 70% = 644.000
Worst Case for ClaimantA) Agreed probability 70/30 in favour of claimant
B) Claim amount - 1.000.000Own legal costs (1. Inst.) - 100.000Own legal costs (2. Inst.) - 100.000Recovery claim ~2/3 - 120.000Total - 1.320.000
© 2011 ZASS International GmbH.27
C1) 920.000 x 70% = 644.000
C2)
+920.000 -1.320.000+248.000
30% 70%
C3) 920.000 x 70% = 644.000 -1.320.000 x 30% = -396.000
„split the difference“
+124.000
Best Case – Worst Casefor the Defendant
Best Case for DefendantA) Agreed probability 70/30 in favour of
claimantB) Claim amount (1.000.000)
Own legal costs (1. Inst.) - 100.000Own legal costs (2. Inst.) - 100.000Recovered Costs ~2/3 + 120.000Total -80.000
Worst Case for DefendantA) Agreed probability 70/30 in favour of
claimantB) Claim amount - 1.000.000
Own legal costs (1. Inst.) - 100.000Own legal costs (2. Inst.) - 100.000Recovery claim ~2/3 - 120.000Total - 1.320.000
C1)
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C1)
-80.000 -1.320.000-948.000
30%70%
C2) -80.000 x 30% = -24.000 -1.320.000 x 70% = -924.000
„split the difference“
-474.000
D1) Claimant‘s Case 248.000 vs. Defendant‘s Case -948.000 => 496.000D2) Claimant‘s Case 124.000 vs. Defendant‘s Case -474.000 => 299.000
Thank you very much for your kind attention!
© 2011 ZASS International GmbH.
Capt. Peter IrmingerZASS International GmbH
9-11 May 2011The THIRD INTERNATIONAL CONFERENCE ON
MARINE INSURANCE & TRANSPORTATIONRadison Blu Tala Bay Aqaba / Jordan