zane benefits webinar - qualifying prospects
Post on 13-Sep-2014
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Zane Benefits Webinar on Qualifying Prospects for Premium Reimbursement (http://offers.zanebenefits.com/qualifying-prospects-for-premium-reimbursement) The webinar includes the following topics: - The ideal customer profile for Premium Reimbursement - Why Premium Reimbursement works, and the common problems it solves - How to find and qualify prospects - Ways to retain existing clients - How to integrate your insurance offerings with Premium Reimbursement Software Download the slide deck and watch the video at http://offers.zanebenefits.com/qualifying-prospects-for-premium-reimbursementTRANSCRIPT
Qualifying ProspectsWEBINARS
for the Premium Reimbursement
Qualifying Prospectsfor Premium Reimbursement
J.D. Cleary, Sales Manager
@jdzanebenefits
Webinar
Presenter
Zane Benefits
#qualifyingprospects
DISCLAIMERThe information provided herein by Zane Benefits is general in nature and should not be relied on for commercial decisions without conducting independent review and analysis and discussing alternatives with legal, accounting, and insurance advisors. Furthermore, health insurance regulations differ in each state; information provided does not apply to any specific U.S. state except where noted. See a licensed agent for detailed information on your state. www.ZaneBenefits.com
Group health insurance is broken. We have the solution.
Zane Benefits offers simple, affordable, and compliant health benefit solutions to small and medium-sized businesses.
The ZaneHealth software helps businesses save 20% to 60% on healthcare costs by reimbursing employees for individual health insurance.
Our online solutions allow businesses to create compliant healthcare reimbursement plans that create happier employees, reduce costs, and save time.
Zane Benefits' Partner Program is an opportunity for insurance professionals to provide clients with custom Zane Benefits solutions. Request a Partner Evaluation.
Additional FREE Resources: Small Business Health Insurance & Premium Reimbursement
View all of our free eBooks, Whitepapers and On-Demand Webinars at: ZaneBenefits.com/Resources
Subscribe to our Blog at:ZaneBenefits.com/Blog
Agenda
1. Premium Reimbursement Plan - What is it?
2. What problems does Premium Reimbursement solve?
3. Ideal Customer Profiles for Premium Reimbursement Plans
4. How to find and qualify prospects
5. How insurance and accounting professionals benefit
#qualifyingprospects
Premium Reimbursement Plan - What is it?
#qualifyingprospects
Premium Reimbursement
Two primary options:
● Taxable Healthcare Allowance, or
● Tax-free Healthcare Reimbursement Plan (HRP)*
* Must be designed to comply with Market Reforms
1. Businesses offer employees a monthly healthcare allowance to use on individual health insurance.
2. Employees purchase their own health plan and are reimbursed up to the amount available in their balance.
ZaneHealth (Overview)
#qualifyingprospects
ZaneHealth is a simple, online solution that allows companies to reimburse employees tax-free for individual health insurance premiums.
How ZaneHealth works:
● The business sets monthly healthcare allowances
● Employees purchase their own health plan and submit a reimbursement
request through ZaneHealth
● ZaneHealth processes the request and the company reimburses
employees for the approved expense
What Problems Does Premium Reimbursement Solve?
#qualifyingprospects
The Three “R’s”
#qualifyingprospects
Health benefits are the #1 fringe benefit offered by employers for:
● Recruiting - remain competitive in their respective market
● Retention - improve or maintain existing employee morale
● ROI - keep employees healthy, productive, and happy
Recruiting, Retention, and Return On Investment (ROI)
Return On Investment - ROI
#qualifyingprospects
Businesses view employee health benefits as an investment - and rightfully so.
Businesses should seek a better return on that investment (ROI).
The rising cost of group health insurance puts the business at a disadvantage from the start.
ROI = [(Payback - Investment)/Investment)]*100
Cost Savings with ZaneHealth
Single Family
Cost of Individual Plan $2,424 / year $7,248 / year
Cost of Employer Plan $6,492 / year $18,312 / year
Savings Per Employee $4,068 / year $11,064 / year
Percentage Savings 63% 60%
Based off 2014 health insurance costs for the state of Illinois.
Source: U.S. Health and Human Services, QHP Landscape Market Medical 2014 (See data.healthcare.gov).
#qualifyingprospects
Cost Savings with ZaneHealth
Per Employee Total Per Employee Total
15 Single Employees
$6,492 $97,380 $2,424 $36,360
30 Families (incl. Employee)
$18,312 $549,360 $7,248 $217,440
Total Costs $646,740 $253,800
Total Employer Plan Cost (Employer Pays 70%)
$452,718 $177,660
Employer - Provided Plan Premium Reimbursement Plan
Annual Savings with Premium Reimbursement Plan: $275,058
#qualifyingprospects
Ideal Customer Profiles for Premium Reimbursement
#qualifyingprospects
Ideal Customer Profile (ICP) - The Concept
#qualifyingprospects
ICP is a defined, written description of the best clients - ones that value your product or services
The goal is to connect and spend time with the BEST prospects. Consider:
● Number of employees● Industry verticals● Common business challenges● Decision-making● Financials (budget)
ICP for Premium Reimbursement
#qualifyingprospects
Businesses NOT Offering Employee Health Benefits
● Ideal Business Size: 1 - 50 W-2 Employees
● Common Business Challenges:○ No recruiting / retention tool○ Seeking tax savings○ Compliance
● Typical Decision-Makers:○ Gatekeeper to Owner○ Business Owner
● Industry Verticals:○ Professional practices○ Nonprofits○ Tech startups
Over 2.3 million small businesses did not offer health insurance in 2012.
ICP for Premium Reimbursement (Continued)
#qualifyingprospects
Source: Kaiser Family Foundation
ICP for Premium Reimbursement (Continued)
#qualifyingprospects
● Ideal Business Size: 2 - 500 W-2 Employees
● Common Business Challenges:○ Current group plan too expensive○ Seeking recruiting / retention tool○ Admin hassle / time
● Typical Decision-Makers:○ Management Teams○ HR
● Industry Verticals:○ Manufacturing○ Professional services (i.e. consulting,
accounting, etc.)○ Healthcare (urgent care, assisted living, etc.)
Businesses Currently Offering Employee Health Benefits
How to Find and Qualify Prospects
#qualifyingprospects
Finding Premium Reimbursement Prospects
#qualifyingprospects
Today’s Buyer
“Buyers are often between 70 and 90 percent of the way through the
sales process before they ever engage a vendor”
#qualifyingprospects
1. Identify a problem - NEED2. Research solution(s) - LEARN3. Engage vendor(s) - BUY
Remember - there are two distinct sales processes:
● Premium reimbursement vehicle● Health insurance to employees
- Forrester Research
Qualifying Premium Reimbursement Prospects
#qualifyingprospects
● Cost○ Annual Increases○ Existing cost○ Desired cost
● Recruiting and Retention○ Employees unhappy with coverage○ Employees asking about coverage
● Ongoing management○ Administration○ Compliance awareness
Ask the right questions.
Qualify your prospects by asking the right questions to assess their health benefits needs and goals:
The “qualifier’s” best tool is the calculation of
savings or ROI.
Getting to “Yes”
Businesses Not Offering
Employee Benefits:
The self-administrator - Objection: “Why can’t we manage this on
our own?”
Response: “You can, with a software to
minimize time spent and to ensure
compliance.”
The penny-pincher - Objection: “Fees don’t justify the benefit.”
Response: “Tax savings outweigh fees
by year two at the latest.”
#qualifyingprospects
Businesses Offering Employee
Benefits:
The traditionalist - Objection: “Group health insurance is
better.” Response:”Health reform has put
individual and group insurance on the
same playing field.”
The over-complicator - Objection: “My employees will struggle
with the transition to individual health
insurance.”
Response: “Individual health insurance is
like a tax application.”
How Insurance and Accounting Professionals Benefit
#qualifyingprospects
ROI for Insurance and Accounting Professionals
● Expand your product line○ Comprehensive consultant, opportunity to cross-sell
○ Integrate Premium Reimbursement to compliment your existing offerings
● Generate new prospects and partnerships○ Lifetime value of an employer client
○ Create evangelists that spread the good word
● Generate opportunities for more revenue○ More sales (insurance and ancillary) = more commission
○ Premium Reimbursement commission
#qualifyingprospects
Summary and Q&A
#qualifyingprospects
Summary and Q&A
1. Premium Reimbursement (ZaneHealth) allows businesses to reimburse employees for individual health insurance costs.
2. Businesses offer employee health benefits for recruiting and retention goals - ROI needs to be positive.
3. Identifying Ideal Customer Profiles (ICPs) helps with prospecting.
4. Today’s buyers are educated - use this to your advantage.
5. Choosing the correct Premium Reimbursement vendor will increase the ROI for insurance and accounting professionals.
#qualifyingprospects
Additional FREE Resources: Small Business Health Insurance & Defined Contribution
View all of our free eBooks, Whitepapers and On-Demand Webinars at: ZaneBenefits.com/Resources
Subscribe to our Blog at:ZaneBenefits.com/Blog
DISCLAIMERThe information provided herein by Zane Benefits is general in nature and should not be relied on for commercial decisions without conducting independent review and analysis and discussing alternatives with legal, accounting, and insurance advisors. Furthermore, health insurance regulations differ in each state; information provided does not apply to any specific U.S. state except where noted. See a licensed agent for detailed information on your state. www.ZaneBenefits.com
Group health insurance is broken. We have the solution.
Zane Benefits offers simple, affordable, and compliant health benefit solutions to small businesses.
The ZaneHealth software helps businesses save 20% to 60% on healthcare costs by reimbursing employees for individual health insurance.
Our online solutions allow businesses to create compliant healthcare reimbursement plans that create happier employees, reduce costs, and save time.
Zane Benefits' Partner Program is an opportunity for insurance professionals to provide clients with custom Zane Benefits solutions. Request a Partner Evaluation.