SUMMARY

HIGHLIGHTS

EXPERIENCE

YULIA HUNG1603-8031 Nunavut Lane, Vancouver, BC V5T 4C8 | H: 778-968-4398 | yuliahung53@gmail.com

I am an experienced and efficient goal driven individual who is seeking employment with yourestablishment. My goal is to develop and grow my leadership skills in a retail environment and to bea member of the management team. I will be a strong team player and will be an incrediblybeneficial key member on your roster.

Consistently met sales goalEnjoy working in a fast-pacedteam setting Fluent in English and Mandarinlanguage (both verbal / written) An Experienced customer servicerepresentatives

Be able to quickly learn newprocesses and procedures. Strong organizational skill,considerate, hard workingindividual, Incredibly positive.Engaging personality

08/2016 to Current SALES MANAGERBCBG MAX AZRIA － VANCOUVERDrive Sales :Set and achieve personal sales goals while supporting the goals of the team.Create a professional and engaging guest experience.Couch the sales teams about the product knowledge.Build and manage client book to develop a repeat clientele. Operational Excellence:Execution of company merchandising directives.Ensure all brand and product segments represented are managed appropriately.Communicate business opportunities that include product-performance andteam motivation/recognition. People Development : Demonstrate sales leadership for team by playing an active role on the sellingfloor.Create a positive work environment through coaching, mentoring , andensuring policies are followed.Consistently lead a successful and goal oriented sales team.Established history in recruiting and retaining a talented sales and supportteam.

03/2016 to Current Key Holder (Oakridge Center)BCBG MAX AZRIA － VANCOUVER, BCManager on duty when the store manager and assistant manager was offduty. Trained new workers.Responsible for opening/closing of the store, bank deposits, and paperwork.Performed activities of the workers supervised.Continually achieved top sales and increased store profitability.In charge of sales generation, supervised the floor and sales associates, ifneeded.

 10/2015 to 02/2016 Sales Associate

BCBG MAX AZRIA － Vancouver, BC*See related work experience at Michael Kors. *Had a training role involved with preparing coworkers for seasonal salesassociates. 

01/2015 to 07/2015 Sales AssociateMichael kors (Oakridge Center) － Vancouver, BC*Customer Service:

EDUCATION

Engage with new customers shortly after they enter the storeInteract with costumers in a manner which allows for follow-up  Excite customers with my knowledge and excitement about the latest infashionInform customers of compatible items to their purchase  Make further contacts with clients after the saleInsure customer's loyalty to the brand* Cash till experience:Inform customers of the return/exchange policy Check ID for foreign credit cardsMake customers aware of promotions in the storeObtain clientele information at the end of the transaction* Store upkeep:Ensure company's visual standard is maintained * Stock merchandise research:Proficient with operation of inventory system

10/2014 to 01/2015 Seasonal supportMichael kors － Vancouver, BC*Seasonal support :  Had a training role involved with preparing coworkers for seasonal supportinvolving greeting customers,  finding merchandise at the storePlay a supporting role in a working environment 

06/2011 to 04/2012 Manager assistantShan Ge textile Ltd. － Taipei, Taiwan*Data management and filing*Taking notes or dictation at meetings or to provide general assistance duringpresentations*screening phone calls, enquiries and requests, and handling them whenappropriate*Organising and maintaining diaries and making appointments

2014 Bachelor of Arts: Slavic StudiesUniversity of Victoria (UVIC) － Victoria, BC, CANADA

2012 Bachelor of Arts: Russian StudiesUniversity of Victoria (UVIC) － Victoria, BC, CANADA

2012 Bachelor of Arts: Department of RussianChang Chi University (TAIWAN) － Taipei TAIWAN