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ystem House

The monthly review of the financial performance of the UK software and computing services industry

Volume 11 Number 10 Available by subscription only ISSN 0967-2583 August2000

Doing rather well ☜over there☝For most of the last thirty years we witnessed the ☜pillage☝ ofthe

UK SCS sector by overseas companies. In the mid 19805 all-

but-one of theTop Ten SCS suppliers to the UK market were in

UKvownership. In 1999 NONE were UK-

revenues ofsuch companies. Growth in the US - up 55% in the

last year - means that the US now rivals Europe as the largest

overseas market. Of course, these are not the ☜exports☝ whichHM Govt. counts.These are the revenues

To run vmram or iv Sn wl mi Some-I h UK rum-1 In moowned.The srtuation contrasts With most-♥

. Mam-kno-,MwuswmMama by never. one Goran:in...☜ .7, us .m

of the major markets in Europe (and, of

course. the US) where many of the topSCS suppliers are indigenous. If France

can have its Cap Gemini and Germanyits SAP, why can't the UK have at leastone UK-owned major☂?When we have raised this issue in the

past, we were often told that "ownership"didn't matter - it was jobs in the UK,

contribution to the UK economy etc. that

were more important.

But ☜ownership☝ goes deeper than that.

UK-owned companies tend to do ' -

development in the UK- rather than most US SCS companies

that use the UK (and particularly Ireland) as ☜just☝ a distribution/

support location. Development is like the "white heat" ofa re...it

draws all the important tasks. Any visitor to Seattle or Silicon

Valley can testify to that.

UK~owned companies also tend to raise funds in the UK, even

IPO in the UK, with all the attendant advantages to the nancial

services, PFi, legal and other sectors. Even, dare we say it,

benefiting UK SCS analysts!

UK-owned companies also tend to pay more corporate taxes

in the UK and, if their entrepreneurial founders and top

management stay in the UK (which, to be fair, and despite the

liabilities for CGT and NI on share options, most do) they pay

their personal taxes here too!

So we continue to believe that ownership is important to the

UK economy. But, if we can't have a UK-owned ☜heavyweight☝,

how is the UK doing overseas? The answer is ☜really rather

well".Non♥UK revenues of UK SCS companies has growndramatically and now represents about a third of the total

Doing rather well ☜over there☝?

Against backdop of 16% UK SCS growth.non-UK revenue growth up 29% to £8.8b

-Growth In Cont. Europe up 15%

'1 at £4.65!)

= -Growth in Row (mainly US) up 55%

01 £4.26!)mu:

_ @2000 Richard Holway Limited 3☂5

' rs 111:{3.63:

*ma☁A'rt ☁Ii '5: '3 w'.. we, 1',. ll 11- ,._.

g Acqwu: by Jon-Mu Fur-nu

1n I☂In Provider: BUY 50M!!! Illi Sonic-Ila UK MIMI In 1m

-♥

that such noble companies as Sage,

Misys, Logica, N88, London Bridge etc.earned overseas....often resulting from

acquisitions.Indeed, the ever strengthening pound.

and a strong UK Stock Market, has

enabled UK M&A activity to soar. As we

reported in the 2000 Holway Report, lastyear the UK bought more (and spentmore doing it) abroad than the rest ofthe world spent in total on UK

companies.Regent Associates☁ statistics for H1Continued page 2

Balance of paymentsBritish SCS Companies ☜Buy Big☝ Overseas

sm ukAcqwm 17,, Fuck sun.Imam by us um"Acqum by us EDS

Him ☁ ☁2

. 120 deals @ earn,»210.com

E2900"- ummmmm☜Wmmum

' 8mm" ☁ % There were 438 r EUK SCSI :1

recon-n A L! acquisitions g(MayQB-Aprfm) E

☜'°°°'☜ -' j 113 deals @ £2.9b E

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BRIGHT STA☁HON AND DAN WAGNERThe 1st June 2000 issue of the magazine, New Media Age,carried a front page article containing industry reactionand

comment on Bright Station's acquisition of the technology assetsof 300.com. Richard Holway of Richard Holway Limited wasquoted extensively in this article, questioning the value of the

technology and suggesting that the purchase was motivated

by the personal reasons of its MD Dan Wagner. Richard Holway

and Richard Holway Limited accept that this was not the caseand that Bright Station considers the technology to besophisticated, valuable and applicable to a number of differentbusinesses. In addition, many of Boo.com☂s development staff

have now joined Bright Station to develop the technology.Richard Holway and Richard Holway Limited apologises toBright Station and its MD Dan Wagner for any suggestion thatBright Station did not make a good purchasing decision andthat the purchase was motivated by the personal reasons ofDan Wagner. Richard Holway and Richard Holway Limitedhave paid a sum to the charity, the NSPCC, in recognition of

the damage caused to Bright Station and Dan Wagner.

August2000 1

_ System House _

Continued from page one Alphameric Making ☜Significant Progress ☝2000 confirm that trend with 50% more UK acquisitions than Alphameric (retail and gaming systems) announcedvice versa. UK-owned 808 companies increased their results for the six months to 31st May 00.Tumoverpurchases in the US by over 160% whereas US purchases in almost doubled (+97%) to £22m and operating

the UK declined by 14%. profits did likewise (pre-exceptionals), exactly

Now we'happen to think that☂s rather praiseworthy. But does doubling 10 52m. However. ☁excepiional' reorg-HM Govt. agree?The much heralded ☜Invest in Britain" statistics and product rationalisation expenses of £580K.this month showed an all-time high for inward investmentwith Plusgoodwili of £12m from the recent spate of acquisitionsall things connected with IT leading the way. But a third of all (on'me-Jan.00, Pennine-Mar. 00, Mrcrosklll -Mar. 00)dragged

☜inward investment☝ was overseas companies acquiring UK hie, PET down 39% ☁0 £616K- EPS (Pre'excepiionalsl r059companies with the Orange acquisitionthe biggest ofthem all. 674☂ ☁0 309 lat☜ dIIUted EPS almost disappeared, from 1.2p

Germans buy UK companies "Good"? UK companies buy US down to. 0.1Ap. Chairman Rodney Hornstein is ☜con dent we

companies "Bad"?..we think not, can maintain the momentum that we are currently enjoying

Which set of statistics you celebrate is up to you. But we will be and make Signi cantpmgféss i☝ bom revenue andpmm Isms,"opening our bubbly to celebrate me Regen, gures. He Signalled more achIsmons are on the cards. At the end of

the month Alphameric☂s share price was down 15% at 288p.

MSWRevenues Fr ' ' IMSW_ has. announced res£1 sin to seam and as

MSW Technology pic

5 year Revenue and PET Record

Relatlve to1996俉2.9m

£502K i☁ 3'"

success/uloompahy'busmsswnuld be tradingyear, outce'rtaiomafb ☁Vooncluded☁..wellf ☂

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Microsoft reported flat revenues of $5.8b in 04. Although earnings were up 10% at $2.41b this was' mainly due to investment gains. Operating profits fell by 13% to $2.52b. ☜SIuggishness☝ in the business

4☁44; P0 market - probably the Y2K hangover effect - was one of the causes although the resistance to☜fun♥J Windows 2000 was another reason. Conversely consumer busmess and Its internet operations5♥: soared. Forthe full year Microsoft recorded revenue up 16% at $22.96b, profits up 21% at $9.42b andtpi EPS up 20% at $1.70. We are now only two years off our year (FY2002) when we predicted that

☜l Microsoft would make <50% of its revenues from product licences and we can cash (or othenivise) the

cheques we are holding! .IBM reported its 02 results. They too are not immune from theY2K "hangover". Although revenues for the three months to

30th Jun. 00 declined ☁just☂ 1% to $21 .7b, pre-tax income plummeted 31% to $2.77b bringing margins down from 18.4% to 12.8%.

The all important Global Services business did little better - revenue rose 2% to $8.2b and pre-tax income dropped 5% to $1 b, a12.2% margin. However. excluding IBM☂s declining maintenance business, revenue growth would have been 3%. Servicesrevenues were also affected by the 1999 sale of IBM☂s global network to AT&T. Software revenue growth was also depressed - up2% to $3.2b, with pre-tax income down 23% to $736m, a 21.7% margin. However, chairman and CEO Lou Gerstner reportedthatthe services business "re-ignited mid-way through 02. New signings in the quarter totalled $20b - a record quartef☂. Needless tosay, IBM experienced ☜explosive growth☝ in e-business products and services. EMEA was the worst performing region, withrevenue down 9% to $5.9b - although at constant currency it would have been line ball with last year - much as expected. Whileit☂s great to hear about the ☁explosion' in e♥services business, as we☂ve been saying for some time this is still a small part of IBM☁s(and other major players☂) revenues. It☁ll be the ☁big ticket☂ items like the £700m outsourcing deal with Bank of Scotland that willremain the real driver in the short/medium term.EDS has published its 02 results - revenue for the 3 months to 30th Jun. 00 are line ball at $4.62b but pre-tax income rose 6% to

$397m. No breakdown given for EMEA or for the various new lines of business, although ☜Esolutions revenue grewby more than35% for the second consecutive quarter☝. On the face of it EDS had a better quarter relatively speaking than IBM.During the month EDS extended its Rolls Royce outsourcing contract until 2012 in a deal worth $2.1b/£1.4 billion ☜incrementalrevenue to EDS☂. The initial outsourcing contract awarded in 1996 was one of the early outsourcing ☜mega deals" which really putEDS on the IT services map in the UK. The new deal covers e-business, consulting and supply chain management.EDS☂ UK head - David Courtley ♥ had moved on to become Services Director for Europe at Computacenter. This is a great catch- Courtley brings with him a huge amount of experience in the higher level services that Computacenter are striving to move into.Informix was marked down a massive 38% on the day it announced that it expects to report net income of $0.01 10 $0.03 pershare on revenues of between $240-$250m. In the same quarter last year, the company reported proforma net income of $0.06per share on revenues of $250.6 million, excluding non-recurring charges. 02 revenue was essentially flat in all geographicareas, including Europe, which has been further impacted by the strength of the dollar.Sneaking in a warning on 4th July, Computer Associates joined the long list of ☜Y2K hangovef companies.01 rev. will be $1.25-$1.3b - little changed from last year's $1 .22b. ☜Weak European sales and softness in the mainframe business"wete blamed.

_System House __ 2 Augusrzooa

Total Systems plc

10 year Revenue and PET Record

Relative to 1991

ElFlevenue I PBT

£2.9nF222☂Ea.am£53K

2,9mmamaKBZ- 2.1mE141K22.3m_-

1995

Vur amino 31a Mu

Jasmin Dives into LossesJasmin - reclassified as a software company within the FFSE sector classifications during the year, and now a

techMARK constituent - announced results for the year ended 31st Mar. 00. Highlights: turnover down 39% at £4.2m,

LBT of 21m from PBT of £811K, and Loss Per Share of 22.34p from an EPS of 16.44p. Commenting on the outlook

Chairman Fioger Plant said: ☜The order book now stands at £13m (1999 - £4.3m). With the increased level of sales and

tender activity over the past few months, it is anticipated that we will be able to announce further success in the winning

of orders in the near future☝. Jasmin now concentrates on design, development and integration of lT products for the

defence. transport and security markets. Its digital CCTV systems offering stands to benefit from the government☂s

allocation of £150m to enhance local security surveillance systems. Jasmin also has experience of supplying to local

authorities, and is looking to profit from the drive to make information available to the public over the internet and through

information booths. Jasmin listed on AIM in Nov. 95 at 150p per share and moved to the main market in Jul. 98.

Shareholders will be hoping for the orders to materialise pretty soon, as the share price at the end of the month was

140p. a fall of 8%, and now at a discount to the 1995 IPO rice.

Not Much to Shout About at FlexOnIine I eme 3IT staff agency RexOnline results for the year ended 30☁h

Apr. 00 show revenues increased 140% at £658K. But LBTdeepened from £94K to £326K. At the end of the month

FlexOnline shares were down just 2% at 131p.

Dimension Data makes Impressive DebutDimension Data Holdings (DD), an ☜international networkand interactive integration services grouri☂ is listed on theJohannesburg Stock Exchange. They moved to a primarylisting on the LSE on 19th July at 520p per share and amarket cap. of approx. £5.88b, DD will join the Fl'SE100

when the index is revised in September. The placing raisedapprox. £801m. The shares ended the month up 11% at575p.

Out of total revenues of $1.14b to 30th Sep. 99, around14% or $165m (£110m) comes from the UK. Margins ofaround 11% were achieved. DD established its UKpresence when it acquired The Merchants Group in 1997.It then acquired GK Communications in Jan. 99,

Chernikeeff Networks in Apr. 99 and the UK networkingoperations of Comparex in Feb. 00. All UK operations will

be rebranded as DD soon. With around 3000 UK/lrelandemployees (80% in the Merchants☂ operation) the companyis already a not insignificant UK player. However, gettingto grips with how much of this is $08 is more difficult aswe had never considered Merchants to be in our sector inthe past and the networking operations comprise significantreseller revenues.

August2000 3

Misquoted...again...We were quite upset to see the "Sack the over 505"headline in Computer Weekly this month and to see howit has been repeated in other newspapers like the Sunday

Mirror. John Riley (editor of Computer Weekly) was at ourCSSA Conference on 13th July, We never said ☜Sack theover 50s". We did make a "joke" that you "can't make a 50year old COBOL programmer info a web designer by

removing his tie and dressing him in scruffy clothes", Wealso added that many companies went through expensiveretraining exercises only to find that it didn't work and theymade the people redundant anyway. "Might as well face

reality". Web design and "COBOL" programming requirequite different skills. It can be as difficult for a 25 yearold to make that change as a 55 year old.

Anyway, at 53, Holway should know! To the many "outragedfrom Tunbridge Wells☜ who have emailed us.,.Sorry, butwe never said it in the first place.

♥♥ System House _

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Triad Group pic10 year Revenue and PET Record

Relative to 1991

1:! Revenue I PET

Elm

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More ☜Y2K hangover" as Diagonal Squeezejust 1% Growth at lnterimsDiagonal has announced results DIAGONALfor the six months ending 28th May00. Revenues were up a minimal 1% to £37.6m but PBT

slumped 60% to £1.7m. Diluted EPS was also down 64%to 1.37p. Commenting on the result Chairman Mark

Samuels said: ☜Despite a poor first quarter, which includedDecember and January, the second quarter has picked up

very quickly producing almost all of the profit recorded inthe first half-year. We are particularly pleased with theperformance of our new Solutions Group which produced

revenue in excess of £10m in the rst hal

What little growth there was at Diagonal came from theiracquisitions, with continuing operations actually declining21% to £29.2rn. Diagonal went on the acquisition trail duringthe period to beef up their newly formed Solutions Group,which generated more than £10m in the period.With almost

45% of revenues coming from their IT staff agencyactivities in 1999, Diagonal are obviously keen to reducetheir reliance on the lower margin business in favour of the14% profit margin that the Solutions division produced.

At least Diagonal can boast of being profitable at a timewhen others (such as Druid) were reporting losses!

Diagonal☂s share price ended the month down 32% at 275p.

VECsoft Suffers Post-Y2K BluesECsoft presaged its interim results for the six months ended30th Jun, 00. with a profits warning. The results showedrevenues increased just £519K from £34.2m to £34,7mcompared to the same period in 1999, PBT of £2.8m

dropped to £447K and EPS of 15.2p became a Loss PerShare of 4.1p. ECsoft's revenues from continuing opsactually fell 10% to £30.7m for the period. with £3.9m

revenue coming from acquisitions. It wasn☂t all good newson the acquisition front however, as the German acquisitionin Jan. 00 is reported to have ☜taken longer to assimilateinto the ECsoft model than we originally anticipated☂.

ECsoft ended the month down 31% at 685p. _System Housem

Sk☝☝sg☂°☝" Fa°eSKILISGROUPLosses at InterimsSkillsgroup results for the six months ended 31st May 00

showed turnover down from £96.4m (for the six months to

31st May 1999) to £78m, with ☜core☝ operations (QA Training

and Pontis) up from £22.9m to £25.6m. PBT of £64m turnedinto a LBT of £0.5m, and EPS of 6.5p reduced to 0.1p.Commenting on the outlook retiring Executive ChairmanDavid Southworth said: ☜Against a background of externalmarket uncertainty we have achieved significant internalchange, a clear repositioning of the Group and we have

cash resources to fund the implementation of our strategyI believe that by the end of November, I will be able to

pass to my successors a business that is clearly focused .in higher margin, growth sectors, with excellent market

opportunities and the resources needed to exploit them".David Southworth has, of course, signalled his intention tostep down at the end of November. This is a critical timefor Skillsgroup - with the disposal of their Myriad IT staffagency (ITSA) business to Hays at a very acceptable price(£31 m) and the proposed jettison of the loss-making Acumareseller business, they will become a true SCSI company.Their plans to launch their' new web-based skills

management and training portal Qagloba|.com in September

are exciting - Southworth says they have three pilotcustomers in Sep-Dec ..... t. and are aiming for 20 more in2001.The skills management part of this service is based

on the DMT acquisition announced last month. Now, on

the face of it, paying £5.3m fora CD-ROM product producing

just £700K revenue looked a bit rich. But what Skillsgroup

actually bought with DMT was their new web-based product

which wasjust coming to market. So, at an expected annual

run rate of ☜several hundred thousand pounds" per customerof "high net marglrf☂ business, we really do hope the realitymatches the promise. It would be a fitting tribute to the

accomplishments of Southworth. Skillsgroup shares weredown 7% at 129p at the end of the month, despite the

displays of confidence from the board buying shares.

August2000

Quoted Companies - Results Service Note: Hi hli hted Names indicate results announced this month.

Mini: lc Delcsn ll: Kalamazoo Computer GromlcEmav- e menm-Mav 771 1111611 Fmal- 00 5111314 e: Commnsnn 51113111131931 ☁[ FmaI-Mavm 05111911151511

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0135 Detad- Banach Services I: .158 Sakwwe Technatogies plc Ormesarm Holdings plcr1 1- F 311: 77 11 51 »M Cum n 11 r F1nql 423 511111 11me 1: m 11$ 11

R V ,1 .W .1 . 0i V .05000 On REV LINES 77☁:P81 £73.☝ 2*.w0 0223 PST n/3 L033 bo| PST le752 In, 53 L055 00177

August2000 5 System House _.

☁Royalblue announced revenue up 42% to £25.5m with PBT up a lower 1 1% to 23m insix months to 30111 June. John Hamer asked us ☜ What's all this Y2Khangover, Richard?

Quoted Companies - Results Sewice Note: Highlighted Names indicate results announced this month.Oxford Molecular li: -. . . . . . S emslnternational Gm Ic

Final☁DQCSE FinzlADec99 Compansmn IntenmAJur☁igB FlnalADeCm hlenm-Junm Comparison lntenm»Dec§8 maUun99 Interim-D0099 ompansvunREV 521505.000 519750.000 0,1 05v 517.905.000 29.593000 525,500,000 424 REV 50457000 517051427 50360000 .11PET 41220000 Loss 0001 PST 52744000 55.511000 53,037,000 410,7 P51 51,090,000 5.2313053 £19,000 .97D A

Page☜: 8 eGrou lc TelMecam tol Final-DKSEF Final 0:099 00 "51071 lnlenmA 5190 me!» e 90 Intenm-Mzroo 0m ns1on Final-M0199 Inal- 2100 Com nSion

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05v 537,005,000 550.530.1100 05 05v 542.591.0011 547.106.0110 «100 05v 549006.000 540360.000 .1.1201 52044000 54212000 0051 PET 5.5494000 £7,345,000 +537 1201 50,529,000 £1,905.000 ~77.

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sz 308,000 055.000 +0. v 1,000 1. , 000 -0951 51,605,000 51030000 +144 PBT 5.32000 £140,000 142000 131P 4 ~

lMore next month. Royalblue☂s share price went up 14% to end the month on £14.50.

☁ 2158,9111) and PST 11;: 530211 Apr. 00. EPS reducedvjrg >

However, so much has happened;

full picture, Operating 0101'1 operations increaed 131,379;

1 150% at £4,001), consults☜ [(1.113

, andTm☂vel (11132975012 2m} , 'hit by 10011000110111 demand at i _

j which saw revenue reduce Jay 24 Ialthough 0101115 011091 ESOQK wemaintained. ☁ f ' ☁ .,With 16 0001150113000 undertaken, 350'1 Anita seems well on the road 10,016:1 successfully. indeed, 0101100:1 have now hear} primed to just three ha; ml price improved 177910.000the 10011111 00 1340,

1 Anita Simplifies.ar'g'aqfsariiAnite has .anndunee☂d even "

__System House __

1092

Anlte Group pli:

10 year Revenue and PET Record

Relatlve to 1991Rwanuu IFET

1996

August2000

Give us Boring Any Day!Capita has reported revenues up 39% at £208m and PET (before goodwill amortisation) up 30% at

£18.4m in six months to 30th June 00. PBT (after goodwill) however was up 10% at £13.8m and EPS

was only up a tad from 3.97p to 3.99p. In the accompanying trading statement Chairman Rod Aldridgesaid that all its markets remained "very positive", current trading was strong and the order pipeline

☜high/y encouraging☝.So Capita has turned in another excellent set of results. The interims show organic growth of 29%, with 5"☜the acquisitions during the period(LHR and IRG) contributing £14m and on track to add over £50m revenues during the

year. Capita has shown once again that it is able to digest acquisitions very quickly, and is close to seeing real benefitfrom cross selling its services between private sector clients (me has c1 ,200) and its traditional public sector customers.

Revenue from the private sector now accounts for 36% of total, and is an obvious growth area for the company. Expectto see more astute acquisitions added to the portfolio of services. '

Capita has reorganised its business into five streams (Customer Services; Human Resources; Property Services;Software, Systems & Strategic Services; and Commercial Services) each has a divisional sales force, with the ☁bigticket' sales opportunities handled by a separate team. This is obviously working! In addition to the recently announcedwin at the Criminal Records Bureau worth £400m over 10 years (where Capita beat off tenders from Siemens, IBM,ch and Serco) it has £750m of sales prospects in the pipeline! Capita is right to be confident- they typically win onein three of bids tendered for but have been enjoying a winning streak of late, not losing a single bid in the last six months.The newly created Commercial Services Division (comprising IRG, Capita☂s 31.5% stake in myshares-online andfinancial/treasury consultancy) has the potential to generate a higher margin than the 010% associated with the rest ofthe business. Whilst accounting for just £13.8m in the period, it returned almost 17% margin. Organic and acquisitive

growth is planned.

Crucially, Capita is organised in such a way that it is able to take on more major projects with the current managementteam and business structure. Paul Pindar, CEO, said they would be "comfortable" right now with another win the size of

the CRB ♥ and that was their biggest win to date, with 01,000 staff and £20m upfront investment.

Unlike the systems houses, Capita is not dependent on fee-earning consultants to generate/increase revenue, and hasnot suffered the Y2K hangover. Economies of scale should deliver an increase in the revenue per head during 2000,With repeat business fromestablished customers, recurring revenues (no major contracts come up for renewal until2002), strong management and opportunity for growth in its key sectors (education and health in particular) Capita is

well poised for growth. If this is Boring, lets have more of it! Capita ended the month level at £16.13p.

More Warnings from.Policy Master: profits for H1 are likely to be below last year☁s although turnover will be ahead. The shortfall in the firsthalf is unlikely to be recovered in the second half of the year. Lynx: market expectations for the current year for the

Group as a whole will not be achieved. DCS: warning of slow demand for its ERP and general services during H1, withdemand only recently starting to increase. ☜We anticipate that these areas will under perform for the year as awhole".DCS expects trading conditions in H2 to continue improving but customer demand for large new projects remains slow.

' ☜the Group is unlike/ to return to profitability in the current first half year"G.

staffing down 43%reg-revenue rose 13%

. .baenunsatxsfacraiyverbosiness, and,with jmostbusinessareas. i

ans: se Bros bask in Apr. co - atong withhold it anaiystbn☁efing to☁ announcethe☁se results, which were

,☁tb'e☁rei then-Theprobferns were a combination ot Y2K ☁yearto Gresham tarting with the Aug, SQ'profits warning pre♥we☁ _ valve in appointing) fell on his sword in Dec. 99. Butseeing the departure of newest) Bill Simpson and 0T0 Alan

older☁S Great: took over as chairman, and sonic-law Andrew Walton-☁ uctad'*a☁s;trjate C☜review☂ attire business. Walton☁Green has

reams om o, which ☁WII he developed to a stage wheres eholder vafue We spoke toAndrewWalton'Green and they have yet

k Gresham☂sbus'insss as itstands today is too broad and diffuse sothat ctear which is the bit they want tufocus on. Gresham has

essed☂witn its Gasabla'n'ca middteware. and we think testing services, _ 'ectorfo particularly given the rush tor companies to launch new websites. But they do not

develop all the V as of business to their tuit potentialso will be. looking for partners. Gresham now claims, dWhich fully baoks waltonvGreen's new. strategy - he will need all the support he can muster and will need

to convmce ves and the City likewise. Gresham☂s☂sna'r'es☂have fallen 51% this year and are now less than a third at their

value a'yea'tagoiva☂ut at least they held steady this month to close on 30p.

~♥ System House __

Augu512000 7

SCSI Index

FI'SE IT (565) Index

techMARK 100

FTSE 100FTSE AIM

rom 15th Apr 89

rom 1st Jan 90

tom 1st Jan 91

: From 1st Jan 92rom 1st Jan 93

i From 1st Jan 94rom 1st Jan 95

I From 1st Jan 96

' From 1st Jan 97

I From 1st Jan 98From 1st Jan 99

' Month (30/6/00 to 31/7/00)

v- Software Products

olway Internet Index

olwa 805 Index

4695.417: +123.62°o

663.75% 466.21%639.20% +107.64°/a '$390.68☜: +72.53% +360.67% +77.61% ☜3.91% '3}+313.90°u +54.55% +297.50°/u +73.49% 454.66%+265.13% +23.95% +281.11% +206.24% +70.71% 445.96%

+181.16% +8.21% +149.71% ☜11.78% ☜11.25% 'Vo33

131.3% .257.3%

24.5% -9.5%

55.1% 64.9%

420.7% 345.1%

629.6%

1% 181 2%

265

☁bu't 'iaeioréia'r☁wmsér '- increased 31% 1625I record: 29mm- of '

Vega Group pic

10 year Revenue and PET Record

Relative to 1991

u F☁lnom-I I P51

i further seem signer: ingtvtaymrhangover problems. Vlnde☁ei "confident of another☜yearo't,Ltheend'oteluly, vega's share.

Super Results from SmithSmith Group, the privately owned consultancy, has announcedresults for the year to 31st Mar. 00. Highlights: revenue grew25% to £20.9m and PET grew a very commendable 51% to

Smith Group Haldlngs pic8 year Revenue and PET Record

Relatlvato1993

D wm IPBT

tin-Imam u-

£3.6m ♥ a 17% margin. Smith is increasingly focused on eCFlM(generating £6.6m) and e-security (£5.3m), providing expertiseto commercial clients and government. Most of Smith☁s activities

are in the UK, with just 11% coming from ☜exports☝.

Keystone Moves Closer to Pro Itabl ItyKeystone Software - provides practice management softwareto the professions - results for the year ended 31st Mar. 00showed turnover up by 203% to £4.8m, LBT improved from£2.4m to £165K, and Loss Per Share improved from 18.9p to0.6p. Chairman Tony Caplin said ☜The current level of salesenquiry in all markets bodes well fora past Y2K recovery in thesecond half of the 2001 financial year and we look forward toan exciting period ofgrowth over the next 12 months". Keystoneis looking to move from AIM to the main market in late August,and will join the techMARK index. At the end of the monthKeystone share price stood at 78p, a rise of 8%.

#System House_

Solid Results from PlanitDeveloper of sales and design software for retailers in thekitchen, bathroom and furniture sectors, Planlt Holdings hasannounced results for the year ending 30'" Apr. 00. Highlights:turnover up 38% to £13.3m, PBT up 58% to £2.5m, and dilutedEPS up 44% to 2.3p.

Chairman Bob Morton said: ☜The computer software businesscontinues to grow and trade in line with expectations and, with

the recent French and USA acquisitions and the acceleratedlnternet developmentprogramme improving our overall productoffering and position in the market place, the Group is wellplaced to continue its growth both organically and byacquisition☝. The software business of Planit was a reverse

take-over in Apr. 98tThe shares ended July up 12% at 120p.

August2000

HolwgylSystem House SCS Share Prices and Capltallsatlon511.11 2511 51:51 55.11 1.11:. 50m 51111 0.111.111.1511 0.111.111.1011

500 91111 0.011.111.1111 1415147110 Mo 11111111 1111171 nm 10 111111. 111m i112. 11111- (2111cu 211111140 210111411 we 010.1011. 3111111411 511011114111 111 2000 20111111111 11 211011

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August2000 9 _ System House _

_System House_

9Z5?ICL Invia has announced that it is to pull its Helsinki Stockexchange IPO ☜due to unfavourable market conditions". ICL

still seem intent on their UK float in 04 though. We will waitand see....Good news for ICL came in the shape of theGovernment £350m IT 2000 contract - awarded to Sirius aconsortium consisting of ICL, PwC and Global Crossing. Thecontract is part of the Private Finance initiative and runs fortenyears.The consortium will be responsible for☜owning, operatingand sustaining the Home Office ITinfrastructure and telephonesystems☝.lnTechnology pic is to buy HOLFTechnologies Ltd, trading as

Storm, and Vdata Ltd for £1 65m. HOLF provides data storagesolutions.Morse has acquired French ☜re-business enterprisemanagement company" Masai Systems SA for a max. £2.4m.Shore Capital made a recommended 1-for-2 offer forJellyworks. The merged company will be valued at more than£260m, with Jellyworks owning a 25% stake. Shore, currently

unlisted. will be joining AIM.

Eidos is ☜considering an informal £700m all-share offer fromlnfogrames Entertainment, the French Software Group".

lnternetaction.com suspended trading in their shares on AIM0'14☜ July as ☜following publication of the Company's prospectusdated 16th June 00, they have become aware of informationwhich may require the publication of a supplementary

prospectus".

Pharmaceutical software supplier Oxford Molecular issued apre~AGM statement reporting ☜disappointing☝ software sales.Their solutions business which was suffering ☜from theuncertainty of ownership" has been sold to MillenniumPharmaceuticals for £33.5m cash. Meanwhile the future ofOM☂s other division, Software Solutions, remains in the balance.

Chairman Douglas Brown commented that ☜discussions on thefuture of the Software Solutions Division are ongoing and theboard hopes to be in a position to make a furtherannouncementin the near future". Chief exec. DrTony Marchington has servednotice (he☂s on a two year agreement).Comino, a provider of software solutions to local government,has acquired 82% of Rebus LG from the Rebus Group for aninitial cash payment of £1 .77m with a further £0.9m cash payabledependent upon the collection of outstanding debts. Thecompany has also changed its name to Saffron ComputerServices. Comino also announced a contract with Ford of

Britain to supply its pensions administration software.Deloitte Bl Touche are to float CSL (its outsourcing division)

with an estimated value of £200m.RDL (AIM listed IT recruitment agency) has acquired a 74%

interest in the Swiss IT placement business, FIDL Schwelz AG.The consideration is approximately £250K payable by the issueof 105.709 new shares.Camelot - the Apple dealer - has gone into liquidation after aproposed rescue plan was thrown out by credit insurers. Formed

in 1986, Camelot faced debts of c£1.5m. About 30jobs will be

lost.US♥based Commerceouest has acquired CambridgeInformation Technology Ltd (CITL), a 50-strong e-Dusinessand IT consultancy, for an undisclosed amount.Hemscott.net, the supplier of online financial information, hascompleted its reverse takeover of the shell company Bridgendand will be joining AIM. Under the deal Bridgend will issueshares to the value of approx. £15m, and a further £16.2m willbe raised through aplacing and 1-for-1 open offer. Funds raisedwill be used to develop new technology platforms and to moveinto new product areas. On completion, the company will changeits name to Hemscottnet.Kewill has sold its loss-making Logistics division (includesKewili☂s US and UK warehouse management systemsbusinesses) to Swiss supply chain solutions company Swisslogfor $25m (£16.7m) cash. The disposal should yield Kewill a£1.5m profit. This is all part of Kewill☂s ☁focus on the knitting☂

10

Mergers and acquisitions - continued

strategy and seems a good idea.lnterX has confirmed the details of the disposal of Ideal

Hardware (first mooted back in Nov. 1999) to BellMicroproducts Inc. for £13.18m cash on completion and up toa further £4.98m deferred consideration which will be payablein cash on 31 March 2001. Disposal of Ideal, its hardware

distribution unit, leaves lnterX free to focus on ☜the continuing

development of its internet businesses". lnterX also stated thatit will be reducing its stake in Diligenti (an intermediary for thelife sciences industry) to 15% from the 37.5% stake acquired inJul. 00, once Diligenti has made a number of acquisitions.London Bridge Software has announced the acquisition of a

10% stake in Aspen Grove Inc., a private US company, andthe exclusive rights to the Aspen Grove Workflow product inthe area of default management and retail financial markets.The consideration is an initial payment of $1m (satisfied with

$500K cash and 63K shares), with a further $4m payable over

the next 2.5 years, dependent on performance.IT staff agency Harvey Nash , has announced the acquisitionof the contracts and assets of Procomp N.V, a Belgium basedIT services company, for initial cash consideration of 98.5m

Belgium Francs (£1.5m) with up to a further maximum 11.5mBelgium Francs to be paid on 30th Sep. 00 based on meetingcertain specific performance targets.Ultrasis has concluded its acquisition of CALM CorporationUK (healthcare diagnostic software) for £4.1 m, satisfied by theissue of 15m new shares.I S Solutions has announced a £100K investment in OpenMethods (who ☜develop and deploy new methodologies forinternet based IT projects☝) in return for a 26% stake.LetsBuylt.com☁s IPO is back on again at an offer price of 3.5Euros - much reduced from the original 6-7 Euros range -

capitalising the company at approx. Eur0320m. Trading onNeuer Markt began on 21 st July with all net proceeds from theIPO going towards ☜consolidation and expansion" in Europeaccording to CEO Martin Coles.

Freecom.net is changing its name to Systems Union Group(acquired in May).CMG has acquired Computer Answers International, a

developer and supplier of Customer Care and Billing solutionsfor the telecommunications sector, for £60m.

Total Systems announced a deal to supply its insurance systemproduct to Dixons. No financial details were given.

Knowledge Management Software has acquired the

eCommerce division of Mari Group for approx. £1.86m,comprising 1.1m shares at 21.635 per share and £55K cash.Syan, the privately owned outsourcing company, has acquiredFareham-based Protocol Solutions a services and solutionsprovider for desktop, NT and UNIX platforms. Protocol adds 80people to Syan's 100, and combined the group expect to

generate c£25m revenues in 2001.Superscape has announced that it has agreed to acquire RTZVirtual Worlds (Barcelona-based providerof 30 material usingSuperscape☂s tools) for £600K. £305K is deferred and payabledependent upon performance for the two financial years ending

31 Dec 01.

Logica is to acquire Australia's MITS, the ☜utilities focused IT

services business unit☝ of Utility Services Corporation (subject

to certain conditions being met) for approx. £38.9m cash.

SDL, the ☜globalisation products and solutions company☁, has

acquired Translation Craft, a Dublin-based developmentcompany, As part of the purchase, SDL has acquired intellectualproperty rights to the entire product range. No financial detailswere given.Sema☂s merger with American company LHS was given thethumbs up by LHS shareholders at the AGM this month.Lorien, the IT staff agency, released a statement saying theyhad ☜ received an approach that may ormay not lead to an afterbeing made for the Company at or around 150p. Shareholdersshould note that this approach is of a preliminary nature".

August2000

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veisencerr☁is☂ ♥ with Heallhcare in particulatl

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> _ > w web-based competitors 0n the other handlMlsys seem to have squared up to these challengeslrather than walling for the newcomers to eat all their☁lunch. The core of Misys. however, is still Banking &}Securities - representing two thirds of the pro ts. 80*it☂s the news that "qualified prospects" are higher than;last year which gives greatest cause for cautious}ontlmlsm for the future. Misys shares ended the monlhjup 11°/ at 620p. : Systeni☂ House ;

_System House_

Richard Holway Presentation a sell out...againThe Richard Holway Presentation forthe CSSA

I (now indelibly dubbed the Flichard andAnthony

Show) on 13th July 00 was yet again a sell out.Amazing as we now have the biggest venue in

C s s A London (the Grosvenor House) and over 400CEOs attended. But it wasn't just the numbersth was the ☜quality'that really matters. For CEOs representing around £20 billionof UK SCS revenues to give up an evening is quite humbling.But it wasn☁t just the ☜big boys" that came. New e-economy

leaders, key investors, commentators, financial gurus etc. also

took the trouble to come. We wish we had 1% of the value of

deals known to have been done at previous evenings!Your comments on the event and yourviews of our research ingeneral, however, have lifted us in a time when we have faced

the odd difficultiesThe theme of your comments, over and over

again, is that you often disagree with us but that you seem torespect our independence and our ability to "make you think".

We thank you all foryour comments. Sorry we can☂t print them

all.We print a selection below, representing the financial sector,the media, the new economy as well as the industry itself:

"Accurate, sensible analysis from a viewpoint of reality☝. Mike

' Lynch - CEO Autonomy.☜Ho/way probably creates more enemies forhimselfby running

against the herd - like that glorious attack on the Dot Combusiness models - and by insistently raising the samefundamental questions yearin, year out...Even when you thinkhe☂s wrong, he's making you think for yoursel ". DouglasHayward - Editor Computing

"Few research organisations have the ability to delve into whatis really happening out there as thoroughly as Holway. Evenfewer individuals have the ability to analyse, predict andcommunicate on industry trends as accurately as Richard They

have a habit of being right when it matters". Peter Rowell -CEO Regent Associates."Through reputation and trust, Hc/way manages to getbehindthe scenes to discover how the industry is real/yperforming incontrast to the public hyperbole, or even denial, oftenencountered". Geoff Unwin - CEO Cap Gemini Ernst &Young.

"Holway is to the lTindustry what Jeremy Paxman is to currentaffairs - focused, insightful and not afraid to tread on toes☁.

Mark Hunter - CEO Axon Group plc

"Always/Neg RI C HARD - HOLWAYainteresting. A L IM IT EDbalanced andwell informed view even when critical ofa company. Notprone

to hyperbole positive views. A professionals professional at alllevels". Michael Jackson - Chairman Sage plc, ChairmanElderstreet Investments...and more."The leaders ofthe software andservices industry trust Richard

and hispeople which means that they do not holdback in what

they say to him. This means his research is extremely well

informed and has enabled him to assume his unique position

of a friend- buta very challenging friend - ofthe whole industry☂- John Leightield - Chairman RM plc, Synstar plc and others.☜Few people have studied the UK 808 industry more closely

or for longer than Richard Holway Agree or disagree with his

analysis, it is more often than not thought provoking". Nigel

Hartnell - President CSSA and director ICL plc.☜Holway☂s insight into the industry is remarkably candid andaccurate - however unpleasant or unwelcome his predictions

maybe - ignore him atyourperi/!"- Geoft Squire -Vice Chairman

Veritas Software Corp.

"Richard occupies a unique position in the industry and hi

team☂s research provides a level of insight that is rarely foundelsewhere. Whilst i don☂t always agree with his views andforecasts, I always look forward to watching the industry☁s cagesbeing rattledby him" -Tarquin Henderson - Partner- FinancialDyna mi cs.

☜In an industry which has a massive tendency to generate hype,

Holway provides a useful antidote☝. - Carl Parker - SchroderVentures.

☜Holway is probably the best source of factual, up-to-dateinfon'nation about quoted and unquoted companies in the ITsector in Europe..even if his analysis is sometimes morejournalistic than unbiased!"- Hilary Cropper - Exec. Chairman

Fl Group.

"Richard and his team produce perceptive research on thesoftware industry, demonstrating a grasp of the detail as wellas understanding the important trends...they are also fun to

work with!"- Nikkl Beckett - CEO NSB Retail .Summary of the 2000 Holway Report on www.holway.com

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.ID_at_e: ______._ __.__System House@ is published monthly by Richard Holway Limited, PO Box 183, Famham, Surrey, GU10 IVG.TeIephon901252 740900; Fax: 01252 740919;E-mail Inlemetzmail holwaycom which also publishes the annual 'Holway Report" and the ☜Software and Computing Services Industry in Europe Report☝.Richard Holway has been a director of several computing services companies and might hold stock in companies featured.O 2000 Richard Holway Limited. The inlormation contained in this publication may not be reproduced without the written permission ol the publishers. Whilst every carehas been taken to ensure the accuracy of the inlormation contained in this document, the publishers cannot be held responsible lor any errors or any consequencesthereol. Subscribers are advised to rake independent advice before taking any action. System House® is a registered trademark ol Richard Holway Limited.

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August2000