youre welcome in medway donna mills commissioning manager
DESCRIPTION
Introduction You’re Welcome will help Primary Care Trusts and Children’s Trusts commissioners to transform the health services (NHS and non- NHS providers) they commission by improving the acceptability, accessibility, quality and choice of services for young people. DOH Key Messaging to Primary Care Trusts and Children’s Trusts May 2009TRANSCRIPT
You’re Welcome in Medway
Donna MillsCommissioning
Manager
The Vision All young people are entitled to appropriate
health services. It is important that NHS and independent (private and voluntary) sector services take young people’s needs into account. It is also important to ensure seamless service delivery to young people, through effectively joined up services across health, local authority, community and voluntary and private sectors.
You’re Welcome quality criteria self assessment April 2009
Introduction You’re Welcome will help Primary Care Trusts
and Children’s Trusts commissioners to transform the health services (NHS and non-NHS providers) they commission by improving the acceptability, accessibility, quality and choice of services for young people.
DOH Key Messaging to Primary Care Trusts and Children’s Trusts May 2009
Background• A national quality mark by DoH• All health services for 11 – 19 year olds • Aim: to develop a more young people friendly
service• Based on effective practice working with under
20 age group• Piloted in South East 2007/8
The process• Designed for individual settings• Self assessment tool kit• Eight -Ten quality criteria• Whole team approach• Action planning to meet YW• Submission of self assessment• Verification • Award
Quality Criteria• Access• Publicity• Confidentiality&
consent• The environment• Staff training, skills,
attitudes and values
• Joined up working• Monitoring, evaluation
and involvement of young people
• Health issues • Sexual and reproductive
issues• CAMHS
The Benefits• Improves health service provision• Engages children and young people• Supports Commissioning of high quality services• Enables achievement of statutory targets• Strengthens teenage pregnancy strategies• Improve provision around CAMHS• Addresses DoH YW priority services 2009/10
Policy context• NHS Operating Framework 2010/11 • Child Health Strategy• PPI• CQUIN• QUIPP• Child poverty• National Indicators
Key aspects• Strategic leadership• Practical
implementation• Involvement of
young people
Progress so far…..• Included within Service Level Agreements• Ten services signed up • Up to 30 settings in all• Two local workshops• Completion of Self Assessments• Support/verifiers group planned• Business case for support worker
How you can help• Incorporate YW in new service developments • Check on YW achievements • Identify new opportunities • Promote YW within partnerships
Any questions?Donna Mills
Commissioning ManagerCommissioning and Strategy
Division01634 338724