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1westminster.gov.uk

Westminster City Council

Westminster City Hall 64 Victoria Street London SW1E 6QP

020 7641 6000 westminster.gov.uk

yourA-Zdirectory2012-2013

Calendar of

exclusive offers

and discounts inside.

see page 40

2 westminster.gov.uk

We are committed to ensuring that everyone in Westminster has equal access to our services.To help you contact the council we offer the following:Website – westminster.gov.uk Main Switchboard – 020 7641 6000Textphone/Minicom – This allows hearing impaired customers to have a text-based conversation with the council using their textphone/minicom or computer. • 02076418222(SocialServices) • 08450700281 (Counciltax,housingbenefitand counciltaxbenefit) • 02076418000 (Allothercouncilenquiries)Videophone – Contact us on 02076416000or02076418222(Textphone/Minicom)ifyourequireaccess to a British Sign Language Interpreter.

Large format – Copies of this document are also available in large print. For a free copy call02076418088.

Translation – If you would like this documenttranslatedintoyourfirstlanguage please write to the address below or email [email protected]

AlbanianNëse e doni këtë dokument të përkthyer nëgjuhëntuajamtare,julutemitënashkruani në adresën e mëposhtme.

Arabic

Bengali

Kurdish Sorani

PortugueseSe quiser que este documento seja traduzido para a sua língua materna por favor escreva para o endereço abaixo indicado.

SpanishSi usted quisiera que este documento setraduzcaasuprimeridioma,porfavorescribaaladirecciónquefiguramás abajo.

Westminster City Council Communications Unit 17thFloor,WestminsterCityHall, VictoriaStreet,LondonSW1E6QP

3westminster.gov.uk

yourA-Zdirectory2012-2013

Contents Leader’s overview

Get online

Your One Stop Express

Olympic and Paralympic Games information

10 A-Zofcouncilservices

39 Calendar of exclusive offers and discounts

Flip this booklet over for information about the council’s budget.

Sign up to the free MyWestminster e-newsletter toreceivethelatestoffers,

news and information from the council every other month. Send your email address to [email protected] to sign up.

...we have a range of exclusive

offers and discounts for Westminster

residents. Go to page 40.

Did you know...

Follow us on twitter @CityWestminster

4

7

8

10

13

40

!


Dear resident

This year’s Band D council tax is £684.52, a reduction of £3.10.

Forthefifthyearinarowtherehasbeen no increase in your council tax bill.

Despite the ongoing challenges with the economy and reductions infundingforlocalauthorities, I am particularly proud that this year we have found the majority of the required savings in our backofficefunctionstobalanceourbooks,whilstmaintainingthehigh quality services that our residents and communities rightly expect. This has been achieved alongside our landmark policies such as the FamilyRecoveryProgramme,neighbourhood budgets and housing renewal as well as the

major improvements to landmarks like Piccadilly Circus and Leicester Square.

Leader’s overview

5westminster.gov.uk

We have also started the long term planning which is essential to ensure that the services we provideremainfitforpurposeduringchallengingeconomic times.

We remain committed to empowering everyone who lives or works in Westminster to take responsibilityfortheirareas,whilstensuring that those who are most in need continue to be supported.

Overthecomingyear,thisapproachwillbedeveloped through our Civic Contract and the themesofResponsibility,FairnessandOpportunity,asweseektobuildastrong,stableWestminster in which everyone is able and encouraged to play a part.

CouncillorPhilippaRoe, Leader of Westminster City Council


Your council tax bill 2012/13*Band Westminster

City CouncilGreater London

AuthorityTotal

A 251.86 204.48 456.34

B 293.85 238.56 532.41

C 335.82 272.64 608.46

D 377.80 306.72 684.52E 461.75 374.88 836.63

F 545.71 443.04 988.75

G 629.66 511.20 1,140.86

H 755.60 613.44 1,369.04

% increase

Nil -1% -0.5%

*ExcludinglevyforMontpelierSquareGardenCommittee

We are committed to giving you value for money for the council tax you pay. Here are just some of the ways your money is spent:

• £30toprocessatonneofrecyclingand £53 to process a tonne of rubbish

• £32,000amonthtoprovideonelibrary• £240,000ayeartoprovideonelarge

children’s centre

See the other side of this booklet for more information on the council’s budget.

What does my council tax pay for?

7westminster.gov.uk

Get onlinePaying your council tax online is getting easier. From April 2012 you will no longer need to download forms but will be able to carry out the following directly from your computer:

•setupadirectdebit

•applyforasinglepersondiscount

•applyforthefollowingcounciltaxdiscounts:carers,childbenefit,disabilities,apprentices,hospitaldiscountorexemption,religious,student,youthtraining, second home and severely mentally impaired

•completeamovingoutform

You can also:•payyourcounciltaxonlinebydebitcard. Visit westminster.gov.uk/payct for more information.

...online payments cost only

32p compared to £6 for a

face-to-face transaction?

Did you know...

...99% of resident parking permit

renewals take place online? Visit

westminster.gov.uk/renewpermit

Did you know...

Throughouttheyear,otheronlineforms for payments to the council

will become available. Keep an eye on www.westminster.gov.uk


Your One Stop Express

Kilburn High RdSalusbury Rd

Cham

berlayne Rd

College R

d

The

Ave

Th

e Ave

Cheve

ning

Rd

Kensal Green

Kilburn High Road

Vic

toria

Em

bank

men

t

Page St

Warwick Avenue

South Carriage Dr

Picc

adilly

P

iccadilly

Shaftesb

ury Av

Queen’s G

ate

Kilburn Ln

Carlton Vale

Carl

ton Hill

Fern

head

Rd

Regent St

Bre

wer S

t

Charring C

ross Rd

St James’s St

Pall Mall

Northumberland Av

Haymarket

Regent St

John

Islip

St

Hor

se G

ua

rds

Rd

Regency S

t

Horseferry Rd

Vauxhall Bridge RdPimlico Rd Warwick Way

Roc

hest

er R

ow

Wilton R

o

ad

Tachbrook

St

Lupus St

Claverton S

t

L

ong A

cre

Wardour St

Grosven or Rd

Mill

Ban

k

Buc

king

ham

Pal

ace

Rd

Victoria St

Birdcage Walk Bridge St

Inne

r Circl

e

Constitution Hill

Buckingham Gate

Great Peter St

The Mall

Strand

Grosvenor Pl

Maryle

bone Hig

h S

t

Cleveland St Newm

an St

Portland Pl

Great Portand S

t

New

Bond St

Brom

pton

R

Knightsbridge

Chelsea Bridge Rd

St M

artin’s Ln Whitehall

Conaught St

Davies S

t

Curzon St

Grosvenor St

George St

Seymour St W

igmore St

Mortim

er StNew Cavendish St

Baker S

t

Gloucester Terr

Porchester Gdns

Leinster Gdns

P

raed

St

S

ussex

Gdns

Stan

hope T

err

Outer Circle

O

uter Circle

Ros

smore Rd

St John’s Wood High St

Avenue Rd

Park Ln

Exhi

bitio

n R

d

Serpentine Rd

West Carriag

e Dr

Gloucester P

l

Aca cia R

d

Clift

on Gdns

St J

ohn’s Wood Rd

Fram

pton

St

Finchley R

d W

ellington Rd

Park Rd Outer Cir cle

Prince

Albert Rd

Westway Westway Marylebo ne Road Marylebone Rd

Marylebone R d

Third

Ave

Sutherland Ave

Circ

us R

d

The Broad W

alk

Westbourne Gr

Bishop’s Bridge RdWestbourne Park Rd

Maida Vale Edgware Rd Edgware Rd

Randolph Ave Randolph Ave

Abbey Rd Lisson Grove S

eymour Pl

Harrow Rd Harrow Rd Harrow Rd

Elgin Ave

Great W

estern Rd

Chepstow

Rd

Bayswater Rd

Bayswater Rd

Oxford St

Oxford St

O

xford St

K

ilbur

n Pa

rk R

d

Bou

ndar

y R

d

Outer Circle

Pimlico

Hyde Park Corner

Victoria

Green Park

Picadilly Circus

Covent Garden

Temple

Charing Cross

Embankment

Westminster

St James’s Park

Maida Vale

St John’s Wood

Queen’s Park

Lancaster Gate

Marble Arch

Bond Street

Oxford Circus

Tottenham Crt Rd

Knightsbridge

Baker Street

Marylebone

Edgware Road

Paddington

Royal Oak

Queensway

Bayswater

Warwick Avenue

Westbourne Park

Sloane Square

Leicester Square

Regent’s Park

Gt Portland Street

Your One Stop Express self-serve machines arenowavailableacrossWestminster,includinginWestminsterlibraries,communitycentres,Children’sCentres,CityWest Homes area service centres andsomeestateoffices.

Contact the council

Go online: www.westminster.gov.uk

Call us: forgeneralqueries,callourCustomer Enquiry line on 020 7641 6000

Sign up to the MyWestminsternewsletterforup-to-datenews, offers and things to do in Westminster(seepage3).

At Your One Stop Express locations, you can:

• getFREEaccesstothecouncil’swebsite• useaFREEphonetospeaktocouncildepartments• makecardpaymentsforcounciltax,rentsand

parking tickets• viewandcommentonplanningapplications• print,completeandsubmitapplications• getinformationonlocalservicesandmuchmore.

At a library Your One Stop Express location, you can get help with online parking applications:

• applyforaparkingpermit• renewyourparkingpermit• changeyourparkingpermit.

Scanners are available for you to upload your proof documents.

Findout more at www.westminster.gov.uk/youronestopexpress

Youcanalsoaccessmanycouncilservicesonline, andfromApril2012manytransactions–includingsetting up Direct Debit to pay your council tax – will be available via easy-to-use online forms.

Find out more at www.westminster.gov.uk/youronestoponline

express

9westminster.gov.uk

Kilburn High RdSalusbury Rd

Cham

berlayne Rd

College R

d

T

he A

ve

The A

ve

Cheve

ning

Rd

Kensal Green

Kilburn High Road

Vic

toria

Em

bank

men

t

Page St

Warwick Avenue

South Carriage Dr

Picc

adilly

P

iccadilly

Shaftesb

ury Av

Queen’s G

ate

Kilburn Ln

Carlton Vale

Carl

ton Hill

Fern

head

Rd

Regent St

Bre

wer S

t

Charring C

ross Rd

St James’s St

Pall Mall

Northumberland Av

Haymarket

Regent St

John

Islip

St

Hor

se G

ua

rds

Rd

Regency S

t

Horseferry Rd

Vauxhall Bridge RdPimlico Rd Warwick Way

Roc

hest

er R

ow

Wilton R

o

ad

Tachbrook

St

Lupus St

Claverton S

t

L

ong A

cre

Wardour St

Grosven or Rd

Mill

Ban

k

Buc

king

ham

Pal

ace

Rd

Victoria St

Birdcage Walk Bridge St

Inne

r Circl

e

Constitution Hill

Buckingham Gate

Great Peter St

The Mall

Strand

Grosvenor Pl

Maryle

bone Hig

h S

t

Cleveland St Newm

an St

Portland Pl

Great Portand S

t

New

Bond St

Brom

pton

R

Knightsbridge

Chelsea Bridge Rd

St M

artin’s Ln Whitehall

Conaught St

Davies S

t

Curzon St

Grosvenor St

George St

Seymour St W

igmore St

Mortim

er StNew Cavendish St

Baker S

t

Gloucester Terr

Porchester Gdns

Leinster Gdns

P

raed

St

S

ussex

Gdns

Stan

hope T

err

Outer Circle

O

uter Circle

Ros

smore Rd

St John’s Wood High St

Avenue Rd

Park Ln

Exhi

bitio

n R

d

Serpentine Rd

West Carriag

e Dr

Gloucester P

l

Aca cia R

d

Clift

on Gdns

St J

ohn’s Wood Rd

Fram

pton

St

Finchley R

d W

ellington Rd

Park Rd Outer Cir clePrin

ce Albert Rd

Westway Westway Marylebo ne Road Marylebone Rd

Marylebone R d

Third

Ave

Sutherland Ave

C

ircus

R

d

The Broad W

alk

Westbourne Gr

Bishop’s Bridge RdWestbourne Park Rd

Maida Vale Edgware Rd Edgware Rd

Randolph Ave Randolph Ave

Abbey Rd Lisson Grove S

eymour Pl

Harrow Rd Harrow Rd Harrow Rd

Elgin Ave

Great W

estern Rd

Chepstow

Rd

Bayswater Rd

Bayswater Rd

Oxford St

Oxford St

O

xford St

K

ilbur

n Pa

rk R

d

Bou

ndar

y R

d

Outer Circle

Pimlico

Hyde Park Corner

Victoria

Green Park

Picadilly Circus

Covent Garden

Temple

Charing Cross

Embankment

Westminster

St James’s Park

Maida Vale

St John’s Wood

Queen’s Park

Lancaster Gate

Marble Arch

Bond Street

Oxford Circus

Tottenham Crt Rd

Knightsbridge

Baker Street

Marylebone

Edgware Road

Paddington

Royal Oak

Queensway

Bayswater

Warwick Avenue

Westbourne Park

Sloane Square

Leicester Square

Regent’s Park

Gt Portland Street

Map Key

Y our One Stop Express SELF-SERVE ONLY

Your One Stop Express CITYWESTHOMESRESIDENTS

Y our One Stop Express – WITH HELP TO GET STARTED

Locations correct at time of going to print

Going to the Post Office?

You can now pay for council servicesincludingcounciltax,rent, businessrates,commercialwaste bags,parkingticketsandparkingscratchcardsby card,cashorchequeatyourlocalWestminster PostOfficebranch.

Findout more at www.westminster.gov.uk/postofficepayments

11westminster.gov.uk

Olympic and Paralympic GamesFind the numbers you need during the Olympic and Paralympic Games.

General enquiries General enquiries about sporting and cultural events and tickets

0845 267 2012 www.london2012.com

Issues relating to venuesFor residents who are experiencing problems as a result ofaLondon2012venue,suchasnoise(London2012OrganisingCommittee)

08000 722 110 (24hours)

London Travel Information Service 0843 222 1234 www.tfl.gov.uk/2012

Parking information 020 7823 4567

Police (non emergency) 101

Updates Updates on changes to your services during the Games

www.westminster.gov.uk/olympics @CityWestminster

Waste, recycling, street cleansing etcInformationonwasteandrecyclingcollections, streetcleansingandotherstreetissues,andtoreportnoise disturbances

020 7641 2000(24hours)


Abandoned vehicles westminster.gov.uk/abandonedvehicles 020 7641 2000

Abuse westminster.gov.uk/safeguardingadults 020 7641 2176(adults) westminster.gov.uk/safeguardingchildren 020 7641 4000 (children)

Adoption westminster.gov.uk/adoption [email protected] 02076414080

Adult education waes.ac.uk [email protected] 020 7297 7297

Adults’ services westminster.gov.uk/adultservices [email protected] 02076411175

Alcohol and drug problems westminster.gov.uk/wdaat [email protected] 020 7266 6200 (NorthWestminster) 02072878743(SouthWestminster)

Anti-social behaviour westminster.gov.uk/streetproblems Report non-emergencies to the police by dialling 101 In an emergency dial 999

Archives and local studies westminster.gov.uk/archives

AAbandonedvehicles

Abuse

Adoption

Adulteducation

Adults’services

Alcoholanddrugproblems

Anti-socialbehaviour

Archivesandlocalstudies

Key

There are many different ways of contacting the council.

To help you identify these the a-z uses various symbols:

Internet

Email

Telephone

Twitter

Postal address

Minicom/Textphone


For details on your local Forum and when the next one will be held, please contact: Website www.westminster.gov.uk/areaforumsCall 020 7641 3255 Email [email protected]

Have your say on your

local areaWestminster City Council hosts regular Area Forums across the borough.

Area Forums are an opportunity for anyone with an interest in Westminster to:

• MEET AND TALK to your local councillor and council officers• Receive INFORMATION on council services and council

policies affecting your local area• COMMENT on issues that affect your neighbourhood• HAVE YOUR SAY on any issue related to council business• PUT FORWARD SUGGESTIONS to your councillors for

allocating their Neighbourhood Funds.

Haveyoursay

area_forums_a-z_advert.003.indd 1 28/02/2012 15:12


[email protected] 02076415180

Area forums westminster.gov.uk/areaforums [email protected] 02076413255

Arts and culture westminster.gov.uk/arts [email protected] 02076412498

BirthsSee Registrars

Building control westminster.gov.uk/buildingcontrol [email protected] 02076417230

Business information points westminster.gov.uk/bip [email protected]

Business rates westminster.gov.uk/businessrates [email protected] 02083152050

Car club westminster.gov.uk/carclub [email protected] 02071837803

CCTV westminster.gov.uk/cctvrequests [email protected] 02076413921

Archivesandlocalstudies

Areaforums

Artsandculture

Births

Building control

Business information points

Business rates

Car club

CCTV

ABC


To subscribe FREE simply email [email protected] with your name and address.

Have a family?

Children First is a FREE magazine for parents and carers, sent directly to your door three times a year.• What’son • Advice • Support • Healthcareinformation • Competitionsandspecialoffers

Findoutthelatestnews,offers,eventsandadviceforfamilies inWestminster.

Westminster Children First, Issue 12, Spring/Summer 2011

1

children fi rstWestminster

Issue 12, Spring/Summer 2011

Your magazine to fi nd out more about children’s and young people’s services

A great place to grow up!grow up!Play safely this summer!

Top tips for holiday play

Take centre stageKids week and West End LIVE offer FREE theatre for families

What’s on this summer?Activities and events

WIN a family ticket to Legally Blonde

WCC_Children'sFirst_May11AW.indd 1

11/05/2011 13:16


Cemeteries

Childminding and nurseries

Children with disabilities

Children’s centres

CCemeteries westminster.gov.uk/cemeteries 02085670913

Childminding and nurseries westminster.gov.uk/fis [email protected] 020 7641 7929

Children with disabilities 020 7266 7112

Children’s Centres westminster.gov.uk/childrenscentre 020 7641 7929

North East Area

Church Street – Hub centre02076415444//5436

Maida Vale02076415775

Micky Star02076415409/02074024854

Paddington Green02076415409/5675

North West Area

Bayswater02072668747/6105

Harrow Road02089687610/5804

Queen’s Park – Hub centre02076415838


Children’s centres

CityWest Homes

Colleges

CQueensway02076415673

Westbourne02076414312

South Area

Churchill Gardens – Hub centre02076415923/5676

Marsham Street02078284083

West End02074391578/02076415674

CityWest Homes cwh.org.uk [email protected] 02072452000

Colleges

City of Westminster College cwc.ac.uk [email protected] 02077238826

Fashion Retail Academy fashionretailacademy.ac.uk [email protected] 02073072345

London College of Beauty Therapy lcbt.co.uk 02072081300

Westminster Kingsway College westking.ac.uk [email protected] 08700609800


Complaints and comments Complaints and comments should be dealt with by the relevant service. Contact us below if you are unsure of the service you need.

westminster.gov.uk/complaints [email protected] 02076415000

Conservation areas westminster.gov.uk/conservationareas [email protected] 02076412513

Council tax westminster.gov.uk/counciltax [email protected]

(forstreetaddressesA-K)

[email protected] (forstreetaddressesL-Z)

08453023400

Council tax benefit westminster.gov.uk/benefits [email protected] 08000720042 0845 070 0281

Councillors westminster.gov.uk/councillors [email protected] 02076413411

(Bayswater,Bryanston&DorsetSquare,ChurchStreet,HydePark, LancasterGate,MaryleboneHighStreet,WestEndwards)

02076413255 (Churchill,KnightsbridgeandBelgravia,StJames’s,Tachbrook, VincentSquare,Warwickwards)

020 7641 4299 (AbbeyRoad,HarrowRoad,LittleVenice,MaidaVale,Queen’sPark, Regent’sPark,Westbournewards)

CComplaints and comments

Conservation areas

Council tax

Counciltaxbenefit

Councillors


Cycling

Data protection

Deaths

Dentists

Disabled driver parking permits

Doctors

Drains and sewers

Environmental action line

Cycling westminster.gov.uk/cycling [email protected] [email protected] (training) 02076413241

Data protection You have a right to access the information the council holds about you. Requests must be made in writing.

westminster.gov.uk/dp [email protected] 02076413921

DeathsSee Registrars

Dentists northwestlondon.nhs.uk/westminster 02071508000

Disabled driver parking permits westminster.gov.uk/disabledparking [email protected]

Doctors northwestlondon.nhs.uk/westminster 02071508000

Drains and sewers [email protected]

(blockedgulleys)

08459 200 800 (ThamesWater)forcomplaints

Environmental action lineA24-hourhotlineforrecyclingandwastecollections,streetcleansing,abandonedvehicles,graffitiandfly-posting,pavementandhighwaysmaintenance, streetlighting(nottrafficlights,whichareTransport

CDE


forLondon)andhighwayslicensing(includingtemporarystructures).

westminster.gov.uk/environment [email protected] 020 7641 2000

Estate offices

Bayswater [email protected] 02072452169

Churchill Gardens citywestdirectsouthchurchillgardenseo

@cwh.org.uk 02072452101

Church Street [email protected] 02072452731

Grosvenor & Regency Management Organisation [email protected] 02072452777

Lillington and Longmoore [email protected] 02072452620

Lisson Green [email protected] 02072452801

Little Venice [email protected] 02072452333

Maida Vale [email protected] 02072452201

EEnvironmental action line

Estateoffices


Marylebone [email protected] 02072452710

Mozart Estate [email protected] 02072452651

Paddington Green [email protected] 02072452511

Pimlico [email protected] 02072452800

Queen’s Park [email protected] 02072452651

Soho / Covent Garden [email protected] 02072452560

St. John’s Wood [email protected] 02072452451

Westbourne Park [email protected] 02072452571

Family Information Service (FIS) westminster.gov.uk/fis [email protected] 020 7641 7929

Food safety westminster.gov.uk/food [email protected] 020 7641 1092

E

Estateoffices

Family Information Service (FIS)

Food safety

F


Fostering westminster.gov.uk/fostering [email protected] 08000322533(fosteringhelpline,Mon-Fri1-5pm)

02076414050(approvedfostercarers)

Fraud westminster.gov.uk/fraud 08000289888

Freedom of InformationYou have a right to access information held by the council undertheFreedomofInformationAct.Requestsmustbemade in writing.

westminster.gov.uk/foi [email protected] 02076413921

Freedom passTravel free on London’s public transport if you are 60+ or have an eligible disability.

westminster.gov.uk/freedompass 020 7641 2266

Handyperson scheme westminster.gov.uk/handyperson [email protected] 02076418959

Home care 020 7641 1175

Homelessness [email protected] 020 7641 1000

F

Fostering

Fraud

Freedom of Information

Freedom pass

Handyperson scheme

Home care

Homelessness

H


H

Housing

Housingbenefit

Housing options

Housing repairs

Learning disability services

Leisure centres

L

Housing westminster.gov.uk/housing

Housing benefit westminster.gov.uk/benefits [email protected] 08000720042 0845 070 0281

Housing optionsAdviceandassistanceforthosethreatenedwithhomelessness,informationonhousingoptions,housingapplications and tenancy relations.

westminster.gov.uk/housingoptions [email protected] 020 7641 1000

Housing repairs (CityWest Homes tenants)

0800 358 3783

Learning disability services westminster.gov.uk/wldp [email protected] 020 7641 7411

Leisure centres westminster.gov.uk/leisure

Academy Sport 020 7121 0642 WestminsterAcademy,255HarrowRoad,W25EZ

Jubilee Sports Centre 020 8960 9629 CairdStreet,W104RR

Little Venice Sports Centre 020 7641 5111 10CromptonStreet,W21ND


LLeisure centres

Libraries

Marshall Street Leisure Centre 020 7871 7222 15MarshallStreet,W17EL

Moberly Sports and Education Centre 020 7641 4807 TheQuadrant,KilburnLane,W104AH

Paddington Recreation Ground 020 7641 3642 RandolphAvenue,W91PD

Porchester Centre 020 7792 2919 Queensway,W25HS

Porchester Spa 020 7792 3980 Queensway,W25HS

Queen Mother Sports Centre 020 7630 5522 223VauxhallBridgeRoad,SW1V1EL

Seymour Leisure Centre 020 7723 8019 SeymourPlace,W1H5TJ

Libraries westminster.gov.uk/libraries 02076411300(enquiries)

020 7641 1400 (renewals,24hrs)

Charing Cross Library including the Chinese Library [email protected] [email protected] 4-6CharingCrossRoad,WC2H0HF

Church Street Library and Business Information Point

[email protected] ChurchStreet,NW88EU


LLibraries

Home Library Service [email protected] 02076415405

Little Venice Sports Centre Library6aCromptonStreet,W21ND

Maida Vale Library [email protected] SutherlandAvenue,W92QT

Marylebone Library and Information Service [email protected]

(library) [email protected]

(informationservice) 109-117MaryleboneRoad,NW15PS

(entranceinGloucesterPlace)

Mayfair Library [email protected] 25SouthAudleyStreet,W1K2PB

Paddington Library and Business Information Point [email protected] PorchesterRoad,W25DU(adults)

CliffordHall,PorchesterRoad,W25DU(children)

Pimlico Library and Business Information Point [email protected] Lupus Street (junctionwithClavertonStreet), SW1V3AT

Queen’s Park Library and Open Learning Centre [email protected] 666HarrowRoad,LondonW104N

St. John’s Wood Library [email protected] 20CircusRoad,NW86PD


Libraries

Licensing

Listed buildings

Local land charges and searches

Markets

Marriagesandcivilpartnerships

Mealsservice

Mentalhealth

LM

Victoria Library and Westminster Music Library [email protected] [email protected] 160BuckinghamPalaceRoad,SW1W9UD

Westminster Reference Library and Business Information Point

[email protected] 35St.Martin’sStreet,LondonWC2H7HP

Licensing westminster.gov.uk/licensing 02076418549

Listed buildings westminster.gov.uk/planning [email protected]

Local land charges and searches westminster.gov.uk/landsearches [email protected] 02076412413

Markets www.westminster.gov.uk/markets

Marriages and civil partnershipsSee Registrars

Meals service westminster.gov.uk/mealsservice [email protected] 02076411175

Mental health westminster.gov.uk/mentalhealth 020 7266 9500 (NorthWestminster) 020 7534 6685 (WestEnd)


MN

Mentalhealth

Neighbourhood crime reduction

Neighbourhood watch

Noise complaints

Older people

Olympic and Paralympic Games

Parking

Parks and gardens

OP

020 3315 2040 (SouthWestminster)

020 7886 1652(outofhours)

Neighbourhood crime reduction westminster.gov.uk/crime [email protected] 02076411085

Neighbourhood watch westminster.gov.uk/neighbourhoodwatch [email protected] 020 7641 2117

Noise complaints westminster.gov.uk/noise 020 7641 2000(24hrs,365daysayear)

Older people westminster.gov.uk/seniorpassport 020 7641 1444

Olympic and Paralympic Games westminster.gov.uk/olympics

Parking westminster.gov.uk/parking [email protected] 02078234567

Guide to parking in Westminster westminster.gov.uk/parkright

Pay by Phone westminster.gov.uk/paybyphone 02070050055(24hrs,7days)

Parks and gardens westminster.gov.uk/parks


PR

Planning

Play centres

Potholes

Private sector housing

Recycling

Registrars

Roads and pavements

Planning westminster.gov.uk/planning [email protected] 02076412513

Play centres westminster.gov.uk/fis 020 7641 1107

Potholes westminster.gov.uk/environment [email protected] 020 7641 2000

Private sector housing westminster.gov.uk/housing/private [email protected] 020 7641 6161

Recycling westminster.gov.uk/recycling [email protected] 020 7641 2000

RegistrarsToregisterbirths,deaths,civicpartnershipsandmarriagesandforcitizenshipceremonies,copiesofcertificatesandaNationalityCheckingService.

westminster.gov.uk/registrar [email protected] 020 7641 1161 (Mon-Fri9am-8pm,Sat-Sun9am-5pm)

Roads and pavements westminster.gov.uk/environment [email protected] 020 7641 2000


R

Roadworks

Rough sleeping

Rubbish collection

Schools

S

Roadworks westminster.gov.uk/environment [email protected] 020 7641 2000

Rough sleeping westminster.gov.uk/roughsleeping 02076413841(24hrs)

Rubbish collection westminster.gov.uk/environment [email protected] 020 7641 2000

Schools

All Souls CE Primary School 020 7641 4707 FoleyStreet,W1W7JJ

ARK Atwood Primary Academy 020 8962 4700 17-23ThirdAvenue,W104SR

Barrow Hill Junior School 020 7641 5005 BridgemanStreet,NW87AL

Beechcroft School (KS3 Pupil Referral Unit) 020 7641 4370 111ShirlandRoad,W92EL

Burdett Coutts and Townsend Foundation CE Primary School

020 7641 5930 RochesterStreet,SW1P2QQ

Christ Church Bentinck CE Primary School 020 7641 4135 CoswayStreet,NW15NS


Schools

SChurchill Gardens Primary School 020 7641 5935 RanelaghRoad,SW1V3EU

City of Westminster College 020 7258 2812 Queen’sParkCentre,SaltramCrescent,W93HW

College Park School 020 7221 3454 GarwayRoad,W24PH

Dorothy Gardner Centre (Nursery School) 020 8969 5835 293ShirlandRoad,W93JY

Edward Wilson Primary School 020 7641 4303 SeniorStreet,W25TL

Essendine Primary School 020 7641 4382 EssendineRoad,W92LR

Gateway Primary School 020 7641 4160 CaplandStreet,NW88LN

George Eliot Primary School 020 7722 2000 MarlboroughHill,NW80NH

Grey Coat Hospital Secondary School 020 7969 1998 St.Michael’sBuilding,98RegencyStreet,SW1P4GH St.Andrew’sBuilding,GreyCoatPlace,SW1P2DY

Hallfield Primary School 020 7087 4960 HallfieldEstate,W26JJ


Schools

SHampden Gurney CE Primary School 020 7641 4195 NutfordPlace,W1H5HA

King Solomon Academy 020 7563 6900 PenfoldStreet,NW16RX

Mary Paterson Nursery School 020 7641 5804 13RivertonClose(offAshmoreRoad),W93DS

Millbank Primary School 020 7641 5945 ErasmusStreet,SW1P4HR

Our Lady of Dolours RC Primary School 020 7641 4326 19CirencesterStreet,W25SR

Paddington Academy 020 7479 3900 50MarylandsRoad,W92DR

Paddington Green Primary School 020 7641 4122 ParkPlaceVillas,W21SP

Pimlico Academy 020 7828 0881 LupusStreet,SW1V3AT

Portman Early Childhood Centre 020 7641 5435/5436 12-18SalisburyStreet,NW88DE

Queen Elizabeth II Jubilee School 020 7641 5825 KennetRoad,W93LG


Queen’s Park Primary School 020 7641 5860 DroopStreet,W104DQ

Quintin Kynaston School 020 7722 8141 MarlboroughHill,NW80NL

Robinsfield Infant School 020 7641 5019 OrdnanceHill,NW86PX

Soho Parish CE Primary School 020 7641 7311 23GreatWindmillStreet,W1D7LF

St. Augustine’s CE High School 020 7328 3434 OxfordRoad,NW65SN

St. Augustine’s CE Primary School 020 7328 0221 KilburnParkRoad,NW65XA

St. Barnabas’ CE Primary School 020 7641 4232 St.BarnabasStreet,SW1W8PF

St. Clement Danes CE Primary School 020 7641 6586 DruryLane,WC2B5SU

St. Edward’s RC Primary School 020 7723 5911 LissonGrove,NW16LD

St. Gabriel’s CE Primary School 020 7641 6300 ChurchillGardensRoad,SW1V3AG

Schools

S


Schools

SSt. George’s Hanover Square CE Primary School 020 7629 1196 SouthStreet,Mayfair,W1K2XH

St. George’s RC School (Maida Vale) 020 7328 0904 LanarkRoad,MaidaVale,W91RB

St. James’ and St. Michael’s CE School 020 7641 6218 CravenTerrace,W23QD

St. Joseph’s RC Primary School 020 7286 3518 LanarkRoad,W91DF

St. Luke’s CE Primary School 020 7641 5855 FernheadRoad,W93EJ

St. Mary Magdalene CE Primary School 020 7641 4388 RowingtonClose,LW25TF

St. Mary of the Angels RC Primary School 020 7641 4482 ShrewsburyRoad,W25PR

The St. Marylebone School 020 7935 4704 64MaryleboneHighStreet,W1U5BA

St. Mary’s Bryanston Square CE School 020 7641 4130 EnfordStreet,W1H1DL

St. Matthew’s CE Primary School 020 7641 5110 16-18OldPyeStreet,SW1P2DG

St. Peter’s CE Primary School 020 7641 4385


ChippenhamMews,W92AN

St. Peter’s Eaton Square CE School 020 7641 4230 LowerBelgraveStreet,SW1WONL

St. Saviour’s CE Primary School 020 7641 6414 ShirlandRoad,W92JD

St. Stephen’s CE Primary School 020 7641 4488 WestbourneParkRoad,W25QH

St. Vincent De Paul RC School 020 7641 5990 MorpethTerrace,SW1P1EP

St. Vincent’s RC Primary School 020 7641 6110 StVincent’sStreet,W1U4DF

Tachbrook Nursery School 020 7641 8725 CockburnHouse,AylesfordStreet,SW1V3RT

Westminster Academy 020 7121 0600 255HarrowRoad,W25EZ

Westminster Cathedral RC School 020 7641 5915 BessboroughPlace,SW1V3SE

Westminster City School 020 7963 6300 55PalaceStreet,LondonSW1E5HJ

Wilberforce Primary School 020 7641 5865 BeethovenStreet,W104LB

Schools

S


School admissions westminster.gov.uk/admissions [email protected] 02076411816/1817

School meals westminster.gov.uk/fsm [email protected] 02076413412

Senior passportInformation and advice for older residents.

westminster.gov.uk/seniorpassport 020 7641 1444

Sheltered and supported housing westminster.gov.uk/shelteredhousing [email protected] 02076411659

Shopper serviceFree bus service to local supermarkets for people with mobility problems.

020 7641 2009

School admissions

School meals

Senior passport

Sheltered and supported housing

Shopper service

S


Skips

Social services

Special educational needs

Special events

Street cleansing

Street licensing enforcement

Street lighting

Street management

Skips westminster.gov.uk/skips

Social services 020 7641 1175 020 7641 3482 (complaints)

Special educational needs westminster.gov.uk/sen 02076415347

Special events westminster.gov.uk/events [email protected] 02076412390

Street cleansing westminster.gov.uk/environment [email protected] 020 7641 2000

Street licensing enforcement streetlicensingenforcementteam

@westminster.gov.uk 02076412362

Street lighting westminster.gov.uk/environment [email protected] 020 7641 2000

Street managementTo report issues with safety or security on Westminster streets.

westminster.gov.uk/report 020 7641 2000

S


Student finance direct.gov.uk/studentfinance 08453005090

Support for vulnerable people westminster.gov.uk/supportingpeople [email protected] 02076412834/3212

TaxiCard [email protected] 020 7641 2266

Trading standards westminster.gov.uk/tradingstandards [email protected] 020 7641 1111

Trees westminster.gov.uk/trees [email protected] [email protected] 02076412618

Victim support victimsupport.org.uk [email protected] 02078284142

Volunteering volunteer.co.uk [email protected] 02074028076

Voting and elections westminster.gov.uk/voting [email protected] 02076412730

STV

Studentfinance

Supporting vulnerable peope

TaxiCard

Trading standards

Trees

Victim support

Volunteering

Voting and elections


Westminster Reporter

Youth hubs

Youth clubs

Youth offending

Youth parliament and participation

Westminster Reporter westminster.gov.uk/westminsterreporter [email protected]

Youth hubs westminster.gov.uk/hubs

Church Street Youth Hub 020 7641 4013

Lupus Street Youth Hub 020 7641 2069

Stowe Youth Hub 020 7641 7747

Youth clubs westminster.gov.uk/youthclubs 020 7641 7704

Youth offending westminster.gov.uk/youthoffending 02076415308/5309

Youth parliament and participation 020 7641 1048

WY


Exclusive monthly offersCheck out the monthly offers available exclusively through your Westminster A-Z directory.

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Calendar of

exclusive offers and discounts.

Tell us what you think about the MyWestminster ResCard

TheMyWestminsterResCardoffersgreatsavings and details of free events. We want to make sure that you’re getting the most from yourMyWestminsterResCard,andthatthediscounts and special offers available are what you want.

Go to www.westminster.gov.uk/rescard to give us your views.


April 2012 Exclusive offer 1

Free participation in Soho Young Company events for under 18s at Soho Theatre

21DeanStreet,W1D3NE

See reverse for terms and conditions.

May 2012 Exclusive offer 2

50% off best seats for Thriller Live! at Lyric TheatreBookablethrough08444829674orthrillerlive.com. QuoteoffercodeWESTMINSTERAZ.See reverse for terms and conditions.

June 2012 Exclusive offer 3

Afternoon Tea 2 for 1 at London Marriott Marble Arch

134GeorgeStreet,W1H5DN


July 2012 Exclusive offer 4

Free bottle of house winewhen buying two main courses at Bill’s

28StMartin’sCourtyardoffLongAcre,WC2E9AB


August 2012 Exclusive offer 5

15% off concertsat St Martin in the Fields

Trafalgar Square


September 2012 Exclusive offer 6

£10 off when you spend £40 at St Ermin’s Hotel

2CaxtonStreet,SW1H0QW



April 2012 Exclusive offer 1

Terms and conditions1.Offeravailablefrom1st-30thApril2012only.2. Voucher cannot be refunded or exchanged for cash or other vouchers. 3.Vouchercannotbeusedinconjunctionwithanyspecialpromotions,

discounttokens,couponsorcards.

May 2012 Exclusive offer 2

Terms and conditions1.Offeravailablefrom1st-31stMay2012only.2. Offer valid Sunday-Friday all performances.

Tickets subject to availablity.

3.Vouchercannotberefundedorexchangedfor cash or other vouchers.

4. Voucher cannot be used in conjunction with anyspecialpromotions,discounttokens,coupons or cards.

June 2012 Exclusive offer 3

Terms and conditions1.Offeravailablefrom1st-30thJune2012only.2. Voucher cannot be refunded or exchanged for cash or other vouchers. 3.Vouchercannotbeusedinconjunctionwithanyspecialpromotions,


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Terms and conditions1.Offeravailablefrom1st-31stJuly2012only.2. Voucher cannot be refunded or exchanged for cash or other vouchers. 3.Vouchercannotbeusedinconjunctionwithanyspecialpromotions,


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Terms and conditions1.Offeravailablefrom1st-31stAugust2012only.2. Voucher cannot be refunded or exchanged for cash or other vouchers. 3.Vouchercannotbeusedinconjunctionwithanyspecialpromotions,


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Terms and conditions1.Offeravailablefrom1st-30thSeptember2012only.2. Voucher cannot be refunded or exchanged for cash or other vouchers. 3.Vouchercannotbeusedinconjunctionwithanyspecialpromotions,



October 2012 Exclusive offer 7

Free annual membership and 20% off treatments at The Beauty Lounge

1KinglyCourt,W1B5PW


November 2012 Exclusive offer 8

10% extra free on theatre tokensat www.theatretokens.co.uk / 0844 887 7878

UsingoffercodeWESTMINSTERAZ


December 2012 Exclusive offer 9

Free trial online language courseat any Westminster library

Find your nearest library at www.westminster.gov.uk/libraries


January 2013 Exclusive offer 10

One day guest pass to any Westminster City Council leisure centre Go to www.westminster.gov.uk/active for your nearest leisure centre


February 2013 Exclusive offer 11

Free £35 driving creditwhen you join Westminster Car Club

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March 2013 Exclusive offer 12

10% off Lucy in Disguiseand 20% off all hair services at Hair & MakeUp Dept

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October 2012 Exclusive offer 7

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Terms and conditions1.Offeravailablefrom1st-30thNovember

2012 only.2. Voucher cannot be refunded or exchanged

for cash or other vouchers.3.Maximumordervalue£500perhousehold.

4. Bonus offer valid on Theatre Tokens but not gift packs.

5.StandardTheatreTokenstermsandconditions apply.

6. No cash alternative will be offered.

December 2012 Exclusive offer 9

Terms and conditions1.Offeravailablefrom1st-31stDecember2012only.2. Voucher cannot be refunded or exchanged for cash or other vouchers. 3.Vouchercannotbeusedinconjunctionwithanyspecialpromotions,


January 2013 Exclusive offer 10

Terms and conditions1.Offeravailablefrom1st-31stJanuary

2013only.2. Voucher cannot be refunded or exchanged

for cash or other vouchers.3.Vouchercannotbeusedinconjunctionwith

anyspecialpromotions,discounttokens,coupons or cards.

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March 2013 Exclusive offer 12

Terms and conditions1.Offeravailablefrom1st-31stMarch2013

in-store only.2. Voucher cannot be refunded or exchanged

for cash or other vouchers.

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Staff NumbersThe2012/13budgetprovidesforthefulltimeequivalent(FTE)of3,870staffincludingteachers.Thisisareductionof292overthe2011/12staffinglevels.

Capital ExpenditureThecouncil’snetcapitalprogrammeis£37.6min2012/13(comparedwith£108min2011/12).

BalancesTheGeneralFundbalance(excludingearmarkedreserves)attheendofMarch2012isestimatedat£18m.

LiabilitiesThecouncilraisesloanstofinancecapitalexpenditureonland,buildingsandotherassets.Thelongtermdebtoutstandingat31stMarch2011amountedto£268m.

Other budget Information


Budget requirementThe table on page 7 shows the expenditure and income on the main classes of services administered by Westminster City Council.

LeviesThe expenditure shown in the table on page 7 includes levies charged by the following authorities.

*DetailsoftheEnvironmentAgencyfinancesareonpage12.

TheLondonPensionsFundAuthority(LPFA)raisesalevyeachyeartomeetexpenditure on premature retirement compensation and outstanding personnel mattersforwhichtheLPFAisresponsibleandcannotchargetothepensionfund.ThesepaymentsrelatetoformeremployeesoftheGreaterLondonCouncil(GLC),theInnerLondonEducationAuthority(ILEA)andtheLondonResiduaryBody(LRB).

For2012/13,theincometoberaisedbyleviesissetoutbelow.TheGreaterLondonlevyispayableinallboroughs,theInnerLondonlevyonlyinInnerLondonBoroughs(includingtheCityofLondon).Thefiguresshowthetotaltoberaisedand,inbrackets,thepercentagechangeonthepreviousyear.•InnerLondon£13,065k0%•GreaterLondon£10,318k0%•Total£23,383k0%

LeeValleyRegionalParkisauniqueleisure,sportsandenvironmentaldestinationforallresidentsofLondon,EssexandHertfordshire.The26milelong,10,000acrePark,muchofitformerlyderelictland,ispartlyfundedbyalevyonthecounciltax.Forthesecondyeartherehasbeena2%decreaseinthislevy,from£12min2011/12to£11.7min2012/13.Findoutmoreabouthundredsofgreatdaysout,worldclasssportsvenuesandawardwinningparklandsatwww.leevalleypark.org.uk.Youcanalsofindfurther details on how this budget is spent and the amount each council contributes.

Montpelier SquareTheMontpelierSquareGardenCommittee,whichiselectedbyresidentsinthesquare,hasissuedalevyof£28,000tomeetitsspecialexpenseswhichamountsto£302.25foraBandDproperty.ThetotalBandDCouncilTaxforpropertiesinthisareaincludingthislevyandWestminsterCityCouncilandGreaterLondonAuthorityelementsis£986.77.

Other budget Information


The council is committed to supporting business growth and helping entrepreneurs tosucceedacrossthecity.Werunanumberofprojecttosupportthisaim, which include:

Business Information Points Business information points are available in four Westminster libraries to give your businessaccesstodatabases,contactsandresearch.Businesscoachingservicesare also available from the BIPs for unemployed residents who are seeking to becomeself-employed.Tofindyournearestinformationpointvisitwestminster.gov.uk/businesslibraries.

Hub WestminsterA12,000sqftbusinessincubationspaceprovidingaffordableaccesstosharedworkspace,learningandinvestmentopportunitiesforstart-upsandsmallbusinesses. For more information visit hubwestminster.net

Creative Industries ProgrammeBursaries for training and trade missions are available through our highly successful businesssupportprogramme,whichhasgenerated£122mnewsalesandinvestments for creative businesses across Westminster.

ApprenticeshipsContacttheLondonApprenticeshipCompanyifyouareinterestedinanapprenticeship opportunity or in hiring an apprentice. For further information visitlondonapprenticeship.co.uk,[email protected] call02079638548.

Business e-newsletterSign up to receive our bi-monthly e-newsletter. Visit westminster.gov.uk/businesssignup

Our commitment to enterprise


The Council Tax (demand notices)(England) Regulations 2011

TheEnvironmentAgencyisalevyingbodyforitsFloodandCoastalErosionRiskManagementFunctionsundertheFloodandWaterManagementAct2010andtheEnvironmentAgency(Levies)(EnglandandWales)Regulations2011.

TheEnvirnomentAgencyhaspowersinrespectoffloodandcoastalerosionriskmanagementfor5200kilometersofmainriverandalongtidalandseadefencesintheareaoftheThamesRegionalFloodandCoastalCommittee.Moneyisspentontheconstructionofnewflooddefenceschemes,themaintenanceoftheriversystem and existing flood defences together with the operation of a flood warning systemandmanagementoftheriskofcoastalerosion.Thefinancialdetailsare:

The majority of funding for flood defence comes directly from the Department for theEnvironment,FoodandRuralAffairs(Defra).However,underthenewPartnership Funding rule not all schemes will not attract full central funding. To provide‘matching;fundingtheAgencymayseekfundingfromCountyandMetropolitanCouncils,UnitaryAuthoritiesandLondonBoroughsintheformofaLocal Levy. The Local Levy is shared on the basis of Band D Equivalents between allcontributingbodieswithintheCommitteeArea.

Changes in the Gross Budgeted expenditure between the years reflects the impact of the Government Spending Review and national prioritisation of capital projects.

ThetotalLocalLevyraisedhasremainedthesamein2012/13as2011/12at£10,000,000.

Thames Regional Flood Defence Committee

2011/12 £,000

2012/13 £,000

Gross expenditure86,48486,484

Levies raised10,00010,000

Total council tax base5,0825,081

Environment Agency Thames Region


The change in gross expenditure reflects the impact of the phasing of transport investmentandsavingswithintheGLAGroup.

ThetablebelowcomparestheGLAgroup’sexpenditurefortheMetropolitanPolice(MOPC),LondonFireBrigade(LFEPA)andOtherServices(includingtransportandtheOlympics)in2012-13with2011-12.ThecouncilrequirementiseffectivelyunchangedalthoughtheBandDprecepthasbeencutby£3.10.MoreinformationonthebudgetisavailableontheGLAwebsiteatwww.london.gov.uk. (tel:02079834000).

Changes in spending£m

2011-12 Council tax requirement935

Inflation92

Efficienciesandothersavings-272

Growth for existing services and new initiatives 157

Otherchanges(includingincomegrowth)23

2012-13 Council tax requirement935

Summary of Spending and Income (Figuresmaynotsumexactlyduetorounding)

Pol

ice

(MO

PC

)

Fire

(LFE

PA)

Oth

er S

ervi

ces

(Inc

l GLA

, O

lym

pics

an

d Tf

L)

GLA

Gro

up T

otal

£m2011/122012/132011/122012/132011/122012/132011/122012/13

Gross expenditure3,572.33,566.4459.6448.19,768.69,640.513,800.513,655.0

Government grants-2,542.2-2,555.4-263.4-270.0-3,607.0-3,474.2-6,412.6-6,299.6

Other income-307.8-292.5-19.2-27.3-5,832.1-6,293.3-6,159.1-6,613.1

Net expenditure722.3718.5177.0150.7329.5-127.01,228.8742.3

Change to Reserves

-34.8-23.5-19.3-30.0-239.9246.3-294.0192.8

Council tax requirement (income)

687.5695.0157.7120.789.6119.4934.8935.1

Greater London Authority


•OpeningtheLondonOvergroundextensiontoClaphamJunctionduring2012tocomplete London’s orbital railway and adding capacity on Tramlink in south London;

•ExpandingthesuccessfulBarclaysCycleHireschemeanddeliveringeightnewcyclesuperhighwaysacrossLondonby2013;

•MaintainingexistingbusmileageandintroducingtheMayor’snew‘BusforLondon’.

TheMayor’sroadworkspermitschemehasledtoa40percentdecreaseinseriousdisruption on the roads he controls. He is also working with London boroughs to deliver improvements to the road network and road safety.

2012 Olympics and ParalympicsTheamounttoberaisedthroughtheCouncilTaxfortheGames(withintheGLAbudget)remainsat£20–or38paweek–foraBandDhousehold.ThisdeliversontheMayor’scommitmentthatitwouldnotincrease.TheGLAwillseektoensurethebenefitsofthisyear’sGamesareseenLondon-wideandleavealastinglegacy.

London Fire Brigade ThebudgetfortheLondonFireandEmergencyPlanningAuthority(LFEPA)willprotectfrontlineservicesintheLondonFireBrigade.TheAuthorityisbuildingonitsrecentsuccessesinreducingfires,firedeaths,arsonattacksandhoaxcalls.

Summary of GLA Group BudgetThetablesbelowprovideinformationonthekeyfundingsourcesfortheGLA,including Council Tax and the reasons for the changes in the overall budget since last year.

How the budget is funded£m

GrossExpenditure(netofintragroupspend)13,655

Fares,chargesandotherincome-6,603

GeneralandspecificGovernmentgrants-6,300

Net transfer to/from reserves 193

Surplus in council tax collection funds-10

Amount met by council tax payers935



ThesebackofficesavingsdeliveredhaveallowedtheMayortokeepthecostoflivingdown for Londoners as well as releasing money to deliver his key priorities including: supporting four Rape Crisis Centres; delivering more affordable homes for London families(50,000)thaninanyothersingleMayoraltermandsupportingthecreationofupto100,000apprenticeshipsforyoungpeopletoprovidethemwiththeopportunitytoentertheemploymentmarket.TheGLAisalsoco-ordinating£221millionofinvestmentinregenerationacrossthecapital,boostinglocalhighstreetsinouterLondonandsupportingthoseareasmostbadlyaffectedbytheAugust2011disturbances,socommunitiesemergefromthecurrentdownturnstronger.

Metropolitan PoliceTheMayor’sfirstpriorityistomakeLondonsafer.ThisbudgetenablesthenewMayor’sOfficeforPolicingandCrime(MOPC)andtheMetropolitanPoliceServicetocontinuetodrivedowncrime,whichhasfallenbyover10percentsince2008.

Hehassecuredanadditional£90mofgovernmentfundingwhichwillprovidesufficientresourcestoensurethattherewillbe1,000morewarrantedpoliceofficersattheendofhistermthanatthebeginning.

Local Safer Neighbourhood Teams in each ward in London will continue to be supported to maintain a constant visible police presence.

Transport for London (TfL)Inthefaceofachallengingpublicspendinground,theMayorhassecuredfundingfrom the Government to improve and expand London’s transport system and to supportdirectly32,000jobs.

Allexistingfreeandconcessionarytravelschemes,includingthe24hourFreedomPassforolderanddisabledLondoners,freebustravelforthoseunder16andhalfpricebustravelforLondonerswhoareonincomerelatedbenefitshavebeenprotected.

TheMayorisinvesting£22billioninLondon’stransportinfrastructureon projects including:•ThefinancingofthemainconstructionworksfortheCrossrailproject,whichwill

increaseLondon’srailcapacitybyover10%;•ThecompletionoftheupgradeoftheTubenetwork–withworktoincrease

capacity on the Victoria and Northern lines work being undertaken during 2012; •CompletingtherolloutofnewairconditionedtrainsfortheDistrict,Circle,

Hammersmith&CityandMetropolitanlines;


8westminster.gov.uk

IntroductionBorisJohnson’sfourthbudgetcontinuestodeliveronhisprioritytokeepthecostof living down and protect front line services. For the first time in the history of the GLA, this year the Mayor is cutting his element of the Council Tax by 1 percent.ThismeansthatsincethebeginningofthecurrentMayoraltermhisprecept has fallen by 16 percent in real terms.

Inthecurrenteconomicclimatethepublicsectormustdomorewithless,deliveringimprovedpublicservicesfornoextracost.TheMayorwillcontinuetoinvestinhisprioritiesbyincreasingpolicenumbersto1,000morethanheinheritedin2008,improvingpublictransport,protectingthe24hourFreedomPass,investingindeliveringmorehomesforLondonfamilies,workingtoincreaseyoungpeople’sopportunities and ensuring the 2012 Olympic Games leave a lasting legacy.

Council Tax and Budget InformationTheGreaterLondonAuthority’s(GLA)shareoftheCouncilTaxforatypicalBandDpropertyhasbeenreducedto£306.72.Thetablebelowshowsthisisallocated.TheincreaseinpreceptshareforthecoreGLAprimarilyarisesduetoarevisedaccountingtreatmentforthe£23.4mrewardgrantwhichtheMayorreceivedfromtheGovernment for freezing his council tax last year.

Despite the reduction in your bill the share of the council tax allocated to support frontlinepolicingwillincrease.ABandDCouncilTaxpayerintheCityofLondon,whichhasitsownpoliceforce,willpay£78.62.

Controlling Costs at City Hall (Core GLA)TheMayorhasputvalueformoneyattheveryheartofhisadministrationandhascontrolled costs tightly as well as ruthlessly cutting out waste. London’s governmenthasbeenstreamlinedwithareductionofalmost40percentinstaffingatCityHalltodeliverservicestoLondonersmoreefficientlyandeffectively.

Council Tax2011/12Change2012/13

MOPC(Police)227.95+0.15228.10

LFEPA(FireBrigade)52.20-12.6639.54

CoreGLA&Olympics27.68+9.4337.11

TfL(Transport)1.99-0.021.97

Total (£)309.82-3.10306.72



What we spend and where it goes

2011/12 estimate2012/13 estimates

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16,9654,46512,500SEB&StrategicSupport14,8505,0859,765

11,2872,1429,145 Commissioners11,0872,1428,945

61,03021,75139,279Finance and Operations62,32521,75140,574

128,76145,04883,713AdultsServices122,80445,06377,741

171,750138,18533,565Children’s Services169,786138,76831,018

339,396319,38720,009Housing338,240319,38718,853

24,65124,6474Corporate Property24,65124,6474

14,3765,5078,869Libraries&Leisure13,6655,5078,158

24,1309,43814,692Built Environment24,1459,77814,367

72,42524,48047,945CityManagement72,65925,51047,149

24,01378,917-54,904Parking26,55376,846-50,293

22,2243,88918,335Corporate Financing21,7743,00718,767

Corporate Income7,341-7,341

911,008677,856233,152Service expenditure sub total902,539684,832217,707

2,5402,540Levies2,5322,532

186,610-186,610RSG&BusinessRates173,593-173,593

49,087-49,087Council Tax49,646-49,646

55 Use of / Contribution to Reserves

3,0003,000

913,553913,5530Total budget requirement908,071908,0710

Our budget

6westminster.gov.uk

How it has changed from last year WestminsterCityCouncil’sCouncilTaxRequirement(theamountitraisesviatheCouncilTax)for2012/13is£49.646million,anincreaseof£559koverthe2011/12figure.Theincreaseof£559kislargelytheresultingrowthinthenumberandvalueofpropertiesregisteredforCouncilTax.Significantreductionsinthelevelofformulafunding(RevenueSupportGrant)fromcentralgovernmentamountingto£14.2mhaseffectivelybeenoffsetbyserviceefficiencies.

Our budget: How it has changed from last year

£,000

2011/12 Council Tax Requirement49,087

Changes

Change in Levies-8

Change in Use of Reserves2,996

Reduction in Formula Funding14,244

ServiceImprovements&OtherPressures13,950

ServiceEfficiencies&OtherChanges-30,219

ChangetoCollectionFundAdjustment-404

Net variations559

2012/13 budget requirement49,646

Our budget


This table shows how the council tax for a Band D property is calculated. The actual amount payable by each council taxpayer is dependent on their property band and household composition.

Details of the make-up of your council tax

2011/122012/13

Total amount

£,000

Amount per

resident£

Band D Council

Tax£

Total amount

£,000

Amount per

resident£

Band D Council

Tax£

Westminster City Council budget requirement*

236,323898.881,818.88223,461849.961,700.51

Less

Revenue support grant

44,062167.59339.133,30112.5625.12

Redistributed non-domestic rates

142,548542.201,097.13170,292647.721,295.90

49,713189.09382.6249,868189.68379.49

Collection fund adjustments

-626-2.38-4.82-222-0.84-1.69


49,087186.71377.8049,646188.83377.80


40,254153.11309.8240,306153.31306.72

Totals89,341339.82687.6289,952342.14684.52

*Excluding £28,000 levy for Montpelier Square Garden Committee

Population base (Revenue Support Grant Assumptions)

262,909 262,909

Council Tax 2012/13

4westminster.gov.uk

What is council tax? Council tax is a property-based charge with only one bill for each household.

The amount payable will depend on the value band that the property is placed into bytheValuationOfficeAgencyofHMRevenueandCustoms.

The “Notes on Council Tax” document accompanying your bill gives details on:•counciltaxvaluationbands•appealsagainstbanding/beingaskedtopaycounciltax•peoplewithdisabilities•discountsyoumaybeentitledto•reasonswhyyourpropertycouldbeexemptfromcounciltax.

Ifyouhaveanyqueriesaboutcounciltax,pleasetelephone08453023400 (callchargesmayvary).Minicom/textphone:08450700281.

Wherethereisalegitimatereasontodoso,informationwhichiscollectedfortheadministration of council tax may be shared within Westminster City Council and to some organisations acting on behalf of the council. Before any information is shared the council will apply rigorous checks to ensure that the sharing of such information is fair and warranted. If you require further clarity please write to Contracts PerformanceTeam,16thFloor,CityHall,64VictoriaStreet,LondonSW1E6QP.

What are housing benefit and council tax benefit?Housingbenefitcanhelpyoumeetthecostofyourrent.Youmayqualifyforbenefitifyouareonlowincomeandyoursavings(jointsavingsifyouhaveapartner)are£16,000orless.Youmaybeentitledtohousingbenefitevenifyouareworkingaslong as your income is low enough. Even if you and your partner’s savings or incomearetoohighyoumaystillbeentitledtosomecounciltaxbenefit(butnothousingbenefit)ifthereareotheradultsonlowincomeslivingwithyou.

Counciltaxbenefitcouldhelptowardssome,orall,ofyourcounciltaxbillifyouareonalowincome,evenifyouownyourownhome.

Themaximumamountofcounciltaxbenefitpayableis100%ofthecharge.Theamount you will get will depend on your individual circumstances. This will include yourageandwhetheryoulivealone.Yourcounciltaxbenefitwillbedeductedfromthe council tax bill that we send you.

Ifyouwishtoclaimhousingbenefitand/orcounciltaxbenefitpleasephone 0800 072 0042.

Council Tax

Total £909m


SpecificGrantsandContributions£487m

Council Tax £50m

Redistributed Business Rates £170m

Revenue Support Grant £3m

Trading and Other Income £199m

Where the council’s income comes fromTotalGeneralFundIncome2012/13£909m

How the money is spentTotalGeneralFundexpenditure2012/13£906m

SEB and Strategic Support £15m

Finance and Operations £62m

Commissioners £11m

Built Environment £24m

AdultServices£123m

Corporate £24m

Libraries and Leisure £14m

Corporate Property £25m

Children’s Services £170m

CityManagement£73m

CityManagement–Parking£27m

Housing £338m

Transfer to Reserves £3m

Total £906m

Budget overview

The following pages give details of how your council tax is calculated.


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Details of how your council tax is calculated

2012-2013

Council budget

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