your way forward - innovative-pk.com
TRANSCRIPT
Innovative takingthe leadServices you can rely on and knowledge you can trust
are the hallmarks of Innovative.
innovative-pk.com
Experience the Legacy
Operating since 1987
Offices in three major cities and service engineers available across Pakistan.
250 people strong and increasing.
Installed over 50,000 UPSs running business critical applications throughout Pakistan.
Installed and is maintaining over 3000 ATMs in over two dozen banks in Pakistan and Afghanistan.
Responded to over 25,000 support calls in one year.
Over 1000 satisfied customers to its credit.
Installations in over 120 cities/towns throughout Pakistan.
Won the Best APC Data Center Infrastructure Partner Award for the region in 2008/09.
The only Gold Partner of APC in Pakistan.
The only Gold Label Service Partner of Wincor Nixdorf in the region.
When you choose Innovative Pvt Ltd as your electronic banking and power solutions partner, you will
discover what so many Pakistani enterprises have already discovered — the power to move forward.
We are the leaders in Pakistani marketplace and are partnered with the top technology and power
solutions providers of the world. Building on more than 25 years of unmatched service delivery, we
add real value to the organizations by leveraging technology to deliver integrated electronic banking
and power protection solutions. It’s how we keep you moving forward.
In this increasingly complex and rapidly changing world, it’s time to take the lead with Innovative Pvt.
Ltd. It’s time to empower yourself.
innovative-pk.com
APC-MGE (A Schneider Group Company)
Innovative has the privilege of being APC-MGE's only gold partner in Pakistan; representing it since
1992. By offering full range of APC's solutions, Innovative leads the industry by pioneering concepts in
power management. To its credit, Innovative also has few of the most complex data centers of some of
the largest banks, telecom service providers, industries and other businesses.
APC, a France based company, has led the industry by pioneering concepts in power management.
Giesecke & Devrient
Innovative has joined hands with Giesecke & Devrient (G&D) to address our customers note
processing needs. The world's leading Note Processing Machine, Numeron, was launched in
Pakistan by Innovative in January 2012.
Wincor Nixdorf
Innovative is Pakistan's leading provider of Automated Teller Machines (ATMs). As the sole partner in
the country since 2000, Innovative offers ATMs manufactured by Wincor Nixdorf, one of the largest
ATM producers in the world based in Germany.
With more than 40% of the total ATM population of the country being catered by Innovative, it has
become the company of choice in self-service banking industry.
Partnerships that work:It’s not about ideas. It’s about making ideas happen.
Innovative has the privilege of being APC-MGE's only gold partner in Pakistan; representing it since
1992. By offering full range of APC's solutions, Innovative leads the industry by pioneering concepts in
power management. To its credit, Innovative also has few of the most complex data centers of some of the
largest banks, telecom service providers, industries and other businesses.
APC, a France based company, has led the industry by pioneering concepts in power management.
Innovative has joined hands with Giesecke & Devrient (G&D) to provide outstanding value for its
customer to address to their note processing needs. IPL offers broad range of high-quality banknote
processing systems from G&D, which are able to meet the highest demands of every type of cash center.
i2c Inc. is a sister concern of Innovative based in Redwood Shores, California. i2c offers its customers a
full suite of state-of-the-art systems including ATM driving/Intercept Processing, EFT Switching,
Gift/Debit/Credit Card Management, Prepaid programs, Retail POS systems and Online Banking.
In addition, i2c has developed a unique program Turnkey ATM, a fully managed ATM program for banking
institutions and Turnkey Card Services fully managed card processing.
innovative-pk.com
Innovative is Pakistan's leading provider of Automated Teller Machines (ATMs). As the sole partner in the
country since 2000, Innovative offers ATMs manufactured by Diebold Nixdorf formelry Wincor Nixdorf,
the largest ATM producers in the world.
With more than 40% of the total ATM population of the country being catered by Innovative, it has
become the company of choice in self-service banking industry.
Products to empower your business:Global technologies applied locally
innovative-pk.com
Innovative offers not just Automated Teller Machines (ATM) but acomplete range of self-service banking
solutions starting from simple mono function cash dispensers all the way to closed loop cash recycling
systems. All Innovative products come with a one-year comprehensive warranty.
Operations without barriers
When your customers use a Wincor Nixdorf ATM they instantly feel at ease. This is because every detail
– from the keypad design to the card slot and menu navigation – is optimal in terms of ergonomics. Every
customer of yours can use these user friendly machines without any assistance.
Protection against tempering
Wincor Nixdorf’s latest security features detect any attempt to temper with the machine, whether it is
manipulation with the customer panel or an incidence of cash trapping,it does not go unnoticed. This is a
type of security that thinks for you.
The machines that Pay-off
Exceptional functional stability and extremely long service life allows you to maximize the return on your
self servicing investment.
Comprehensive warranty
Innovative warrants the self-service banking products against defects for up to one (1) year for parts and
up to one (1) year for performance.
Self-Service banking Solutions
innovative-pk.com
Note Sorting Machines
To complement its self-service banking products, Innovative also offers note sorting
machines which are generations ahead and enable highly efficient processes when
counting, authenticating, sorting, packing, and shredding banknotes. They optimize
your work processes, reduces costs, comes with a one year warranty and enhances
the productivity:
Broad application range; exceptional versatility
High throughput; low processing costs
High availability; designed for endurance
Intelligent system; intuitive operation
innovative-pk.com
Innovative is committed to provide its customers with world class software to give
them an edge. These software, developed by Innovative’s partners, deliver
end-to-end self service banking solutions for smooth operations.
The software solutions that we offer for the self service banking machines help
increase their efficiency and security and provides you with comprehensive control
over the machines.
Our software are unique and custom developed with reference to the needs and
wants of the banking industry.
Pro View: a PC-based system for the monitoring and
administration of self-service systems.
PC/E Terminal Security: guards against criminal
attacks, providing proactive protection against
potential system failure and loss of data.
V-Log: a real-time event-driven video and snapshot surveillance
system and an end-to-end visual transaction auditing tool.
PC/E Direct Marketing: direct customer contact, targeted sales with lower
cost of operations. Cross selling and cross marketing with meaningfull
assessment of campaign's success.
Software for End-to-End Solutions
innovative-pk.com
Data Centers:
One-to-many device control
View, configure and control multiple vendor’s IT devices through one console.
Physical location
Provides visibility to exactly where your servers are placed within the data center.
Multi-vendor device support
Provides support for multiple types of IT assets and hardware platforms.
Power cycling
Access servers remotely whether they are on or offline for instant control and
reboot.
Power Protection Solution
Innovative offers a complete range of products to fulfill all your power protection
requirements including large data centers, telecom hubs, control centers for heavy industries,
and of small and medium enterprises. All Innovative products come with a one-year
comprehensive warranty.
Power Solutions:
Data Line Surge Protection
Guards against surges and spikes.
Medium and Large sized Servers Power Protection
Smart UPS Series designed for mid size and large Servers.
Desktop PCs Power Protection
UPS Series available especially designed for home and office desktop computers.
Automatic Diagnostic Testing
Periodic battery self-test provides early detection of a battery that needs to be
replaced.
innovative-pk.com
Innovative's RAPIDO Series
A technology-led innovation ensuring maximum up-time for your ATM through
uninterrupted and cost effective power supply.
High quality hybrid-inverters with deep-discharging batteries
Cost-effective, secure and easily manageable power solution
Capable of up to 24hrs backup
Recharge 5x faster
Innovative's RAPIDO – the right solution for 24x7 economical power
Warranty from a trusted partner with over 26years of experience.
Higher return on investment with economical power solution
Remote monitoring
Solar Panels can be added as an additional power source with the same solution
One year parts and performance warranty
The Advantage
The InnovativeAdvantage
We work on a simple support plan: Round The Clock
Service, throughout the country!
Innovative has set very high standards of service delivery
and strives hard to maintain its position as the benchmark
organization in the industry for client satisfaction. It is a
continuous effort and requires to maintain a well manned
and equipped services organization – That we are!
Self operated call center
Live agents are available to attend to you in our call center operating 24x7x365. Our call
center's toll free number ensures issues can be reported at any time.
Delivering 24*7*365 Field Services across Pakistan
100+ Field Engineers located in 50+ cities providing Response and Resolution
Time as low as 2-4 hours.Most nimble and the largest Services Infrastructure
for any technology company in Pakistan.
Web based call logging and monitoring system.
Our OTRS system offers step by step updates to you throughout project life-cycle. It is the
repository of all current and historical interactions and can be accessed by all parties involved
in the project.
Spares inventory and Standby equipment
Well managed stock control and inventory ensures availability of spares and required
equipment, thus reducing lead time and helping you maintain optimal operations.
Local and foreign training of engineers.
Nurturing our staff to develop more rounded skill sets helps them make more valuable
contribution to our products and services and thus to your efficiency.
Test labs
Qualified engineers in three test labs in Lahore, Islamabad and Karachi repair spare parts
and perform R&D functions to improve equipment and processes.
Network Operations Center
NOCs analyze problems, perform troubleshooting, communicate with site technicians and
other NOCs and then track problems through resolution.
Multiple Service Level Agreements (SLA) Available
Platinum, Gold and Silver levels of SLAs make it convenient for you to choose the plan that
meets your requirements and budgets.
Project Management Office
The PMO strives to standardize and introduce economies of scale and repeatability in the
execution of projects. It is the source of documentation, guidance and metrics on the
practice of project management and execution.
Quality Assurance Function
We have an internal department to monitor project turnaround time and service quality in
order to improve the process of service delivery.
innovative-pk.com
Corporate Office
Karachi Office
F-1, FL-19, Block 5,Clifton- 75600 Karachi
Voice: +92 21 111 000 911
Fax: +92 21 35302804
Email: [email protected]
Near Standard College of Commerce,
Lahore -54600 Pakistan
Voice: +92 42 111 000 911
Voice: +92 42 35710376
Email: [email protected]
Islamabad Office
PD-452A, IJP Road,Rawalpindi Islamabad-44000
Voice: +92 51 4848365-66-67
Fax: +92 51 4848367
Email: [email protected]
29-B, New Muslim Town, Main Wahdat Road,