your profit- our first priority siemens business services
TRANSCRIPT
Your profit- our first priority
Siemens Business Services
Your profit- our first priority
Market and Competition
11.03.2002 page 3 (c) Siemens Business Services 2002
E-Business market: The Gartner Group view
@1990-1996 1998 2000 2002 2004 2006 2008 2010
Technologytrigger
Peak ofinflated
expectations
Trough of Disillusionment
Internetwww
Dot. comStart-ups
US IPOs1997/8
US Christmas1998
European IPOs
“e” is best
Dot.comshare fallout
Investor disillusionment
Dot.comshake-out
BusinessDisillusionment
“True”e-business emerges
“Post“ e-Business
Slope of Enlightment
ProfitableBusiness
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
Source: Gartner Group
11.03.2002 page 4 (c) Siemens Business Services 2002
E-Business market development
E-Business is a key issue for most organizations
E-Business seen from an integrative point of view (cross the whole company, cross all channels)
General Trends and Changes
Project focus lies on „Enable & Integrate“ as well as on „Inside“ and „Buy-Side“
Investments valued and linked to economic objectives (e.g., RoI)
2nd wave of E-Business
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
Your profit- our first priority
Facts and Figures
11.03.2002 page 6 (c) Siemens Business Services 2002
The top ten companies in electrical engineeringand electronics in 2001
Total sales (in billions of euros)
142.4
28.5
GE (U.S.)
99.7
94.7
IBM (U.S.)
69.6
38.3
MatsushitaElectric (Japan)
51.1
48.5
Fujitsu(Japan)
50.9
48.4
Hewlett-Packard(U.S.)
53.5
37.5
Toshiba(Japan)
70.5
24.7
Sony(Japan)
79.2
47.5
Hitachi(Japan)
*
87.0
69.6
Siemens(Germany)
*including Infineon
51.2
NEC(Japan)
51.2
3)
1) 2) 3)
Sales in electrical capital goods (in billions of euros)
11.03.2002 page 7 (c) Siemens Business Services 2002
Siemens Business Services: A Siemens company within the I and C segment
TS
I and C
Automationand
Control Power
FinancingandReal
EstateTranspor-
tation
Legally independent units
Siemens groups
A&D
I&S
SD
SBT
SFSPG
PTD Osram
TS
ICMobile
ICNetworks
SBS
AT
MedicalLighting
SRESV
Med
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
11.03.2002 page 8 (c) Siemens Business Services 2002
Mobile and fixed devicesfor voice, data and video applications, mobile networks
Mobile and fixed devicesfor voice, data and video applications, mobile networks
ICM
SBS
Products, solutions andservices for the nextgeneration Internet
Products, solutions andservices for the nextgeneration Internet
Solutions andservices for
electronic andmobile business
Solutions andservices for
electronic andmobile business
Siemens I and C is the only company
to offer
complete solutions!
Siemens I and C is the only company
to offer
complete solutions!
ICNInternet
Mobility
ElectronicBusiness
The Siemens Vision
11.03.2002 page 9 (c) Siemens Business Services 2002
Siemens Business Services market positions
FY 2000 pro forma sales, EUR bill. * estimatedFY 2000 pro forma sales, EUR bill. * estimated Sources: Company reporting, PACSources: Company reporting, PAC
HP / Compaq merger: Pro-forma market positioning 2000HP / Compaq merger: Pro-forma market positioning 2000
WorldwideWorldwide
1. IBM Global Services
35.9
2. EDS 21.4
3. Fujitsu IT Services 17.0
4. HP/Compaq 15.3
5. CSC 11.4
11. SBS 5.9
. . .
EuropeEurope
1. IBM Global Services
9.5*
2. EDS/Systematics 5.7*
3. HP/Compaq 5.5 *
3. T-Systems 5.5*
5. SBS 5.3
5. CapGem E&Y 5.3
GermanyGermany
1. T-Systems 4.5*
2. SBS 3.0
3. IBM Global Services
2.5*
4. EDS/Systematics 1.5
5. HP/Compaq 1.0*
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
BelgiumBelgium
1. IBM Global Services
3.8*
2. Cap Gem E&Y 2.2*
3. SBS 2.1 *
4. Atos 1.0 *
5. HP/ Compaq 1.0
11.03.2002 page 10 (c) Siemens Business Services 2002
Norway
Canada
USA
SwedenFinland
South Africa
SingaporeIndia
China
Spain
Italy
Portugal
France
Switzerland
Hungary
Czech Rep.
Denmark
Germany
CIS Russia
Australia
Morocco
Belgium
AustriaIreland
Great Britain
NetherlandsPoland
Turkey
Business Unit
Legal Entity
Argentina
Brazil
Siemens Business Services - Worldwide presence
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
11.03.2002 page 11 (c) Siemens Business Services 2002
Siemens Business Services offers solutions and services across the complete value chain
SBS
Accenture
AT Kearney EDS
CSC CSC
IBM Global Services
Gemini Cap Gemini E&Y
McKinsey
Getronics
KPMG, DC, PWC
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
Consult Design/
Build Operate Maintain
11.03.2002 page 12 (c) Siemens Business Services 2002
SieSec, Personal Security System (GSM+GPS)
SieMon, Video Surveillance
mobile servicesmobile services SieFind, Restaurant Finder Healthcare Emergency Support System,
WAP application to support medical staff and first aid operators manage healthcare emergencies
mobile info-servicesmobile info-services SieDir, WAP-based Corporate Directory Time Management, WAP-based accounting
mobile officemobile office SieRace, Horse Race Bets SieQuest, Trivial Pursuit
mobile entertainmentmobile entertainment
Siemens Business Services is preparing its customers for mobile business: Examples
Bids&Bytes, Mobile Auctioning Sienema, Ticketing, Reservation&Payment SiePay, Micropayment @ Vending Machines
mobile commercemobile commerce
Xpressions, Unified Mail
mobile communicationmobile communication
Bank of Ireland, WAP banking solution Telekom Italia Mobile, WAP banking Raiffeisen Austria, WAP banking
mobile bankingmobile banking
Solutions combining pre-trip, on-trip and post-trip services
mobile travel managementmobile travel management
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
Your profit- our first priority
Corporate Strategy
11.03.2002 page 14 (c) Siemens Business Services 2002
In order to strengthen the global business perspective, three Global Business Units have been formed
Consult /Design /
Build
Operate
Maintain
Solution Business (SOL)
Operation Related Services (ORS)
Product Related Services (PRS)
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
11.03.2002 page 15 (c) Siemens Business Services 2002
Siemens Business Services is managed through a balanced matrix organization ...
The Global Business Units (GBUs) have
global business responsibility. Solution Business (SOL) Operation Related Services (ORS) Product Related Services (PRS).
Regions and Countries have local business responsibility.
The Siemens Group (SG) is a Global Sales Unit (GSU).
… to optimise synergies across the main business dimensions.
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
11.03.2002 page 16 (c) Siemens Business Services 2002
Solution Business: Key facts
Businessscope: Strong SAP partner and active in all
electronic business areas
Markets: Serving all major industries with a strong position in manufacturing
Financials: Revenue EUR 2,100 bill.FY 2001 Employees 10,500
Market size: EUR 250 bill.
Consult Design Build Operate MaintainMarket andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
11.03.2002 page 17 (c) Siemens Business Services 2002
Operation Related Services: Key facts
Consult Design Build Operate Maintain
Businessscope: IC Outsourcing
Financials: Revenue EUR 2,850 (47% of SBS revenue)FY 2001 Employees 12,702
Strategy: ORS business @ SBS is large and profitable.57% of ORS business is to Siemens groups.Focus on “Large Mittelstand”
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
Your profit- our first priority
Our Customers
11.03.2002 page 19 (c) Siemens Business Services 2002
Siemens Business Services Belgium: Some of our customers ...
11.03.2002 page 20 (c) Siemens Business Services 2002
NMBS/SNCBC.I.B.E./B.I.W.M.
Siemens Business Services Belgium: Some of our customers ...
11.03.2002 page 21 (c) Siemens Business Services 2002
Siemens Business Services Belgium: Some of our customers ...
Your profit- our first priority
Our Values
11.03.2002 page 23 (c) Siemens Business Services 2002
Building Tomorrow Together
At the core of our value system
is the
Quality of Trust
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values
11.03.2002 page 24 (c) Siemens Business Services 2002
Our Corporate Values
Integrity
Excitement
Responsibility
Professionalism
Flexibility
Openness
Quality of Trust
Market andCompetition
Facts and Figures
Corporate Strategy
Our Customers
Operational Excellence
Our Values