your money starter insurance factsheet 1
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What is insurance?
Insurance helps protect you rom fnancial loss when things go wrong. For example: yourmobilephonecouldfalloutofyourpocketandbreakwhileyouretravelling
(and you need a new one)
youmightbeinjuredinacaraccident(andyouhavetopayfortreatment
and the cost o repairs to your car).
While having insurance can give you peace o mind, its not like a savings account,
where any money you pay in belongs to you. What you can claim back rom the
insurance company depends on whats covered in your insurance policy. Italicised words
can be ound in the Glossary, Insurance Fact Sheet 8.
How does insurance work?
Depending on what you are insuring against,
the insurer agrees to pay you money to help
cover costs i that thing happens.
For example, i your laptop was stolen rom
your home, and you had insured it against thet,
you could make a claim with yourinsurerto help
cover the costs o getting a new laptop.
This is called a transer orisk because the
insurer is taking the risk o meeting the cost
o the loss. Without insurance, you are taking the
risk that you will have to wear the fnancial loss ithings go wrong.
What can you insure?
You can buy dierent types oinsurance policies
that cover a range orisks, depending on what
you are insuring.
Insurers oer policies with dierent eatures, so
make sure you choose a policy that is right or you.
What you insure Types o policies
Your holiday Travel insurance
Your property Car insurance, home insurance and contents insurance,
boat insurance
Your person Health insurance, life insurance (includingincome
protection insurance, total andpermanent disability
insurance, term life insurance and sickness or
accident insurance)
Your business Business insurance, proessional indemnity and publicliability insurance
Your loans Consumer credit insurance
What is an insurance policy?
You and the insureragree on what is being insured. This is written
in a legal agreement (contract) called an insurance policy.
The insurance policy sets out exactly:
whatisbeinginsuredandtheriskbeinginsuredagainst
(terms and conditions)
anyexclusions
howmuchtheinsurerwill pay i you make a claim
howmuchthepolicywillcostyou(premium).
Thepremium can depend on things like where you live or what you and
the insureragree will be the cost o replacing something i its stolen or
damaged. The premium is less than the total cost o what you are insuring.
How can you get insurance?
You can buy insurance directly rom the insureror rom an insurance broker.
Insurance brokers are not employed by the insurerand may be able to help
you get a better deal.
I you are thinking o buying insurance rom a broker, make sure they are
licensed by ASIC, or that they work or someone who is licensed by ASIC
(see Get on the web on page 40 or how to check).
Insurance helps pay your expenses or covers
your losses when things go wrong.
You and the insureragree on what is being
insured and how much it is being insured or.
By paying or insurance, you are transerring
the risk o having to pay i something goes
wrong to the insurer.
You can only claim on your insurance i the
thing that goes wrong is covered in your
insurance policy.
FIDO facts
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Some reasons to insure
1 Insurance can help you replace something
you own and could not aord to replace. For
example, i your home was destroyed in a fre,you would need a big lump sum to rebuild it.
2 Insurance can protect you rom something that
might not happen, but which would be bad or
you i it did. For example, i you were injured
in an accident and couldnt work anymore,
you would need money to live on.
3 Insurance can help you pay o a debt i some-
thing youve bought with a loan is damaged or
destroyed. For example, i you took out a loan
to buy a car and the car was written o in an
accident, you would need money to pay o
the loan.
Excess
Some insurance policies include an excess.
This is how much you must pay out o your
own pocket on any claim.
For example, i you have a car accident, the
total cost o repairing your car might be $2,000.
I you have an excess o $500, you would have
to pay the frst $500 and the insurerwould paythe remaining amount, $1,500.
Sometimes an excess might be compulsory
(or example, on car insurance or young drivers).
In other cases, you can choose to pay a higher
premium to reduce or remove the excess.
Generally, the higher the excess youre willing
to pay, the lower yourpremium.
Waiting period
Some insurance policies have a waiting period.
This means that you must wait or a certain periodo time ater you buy the policy beore you can
make a claim. For example, you may have to wait
12 months beore you can claim the cost o going
to the dentist or having a baby on a private health
insurance policy.
You may be able to change the waiting period
or some policies. I you choose a longerwaiting
period, you may pay a lowerpremium. You need
to decide whether you can aord to wait or your
insurance beneft.
Exclusions
Exclusions are things that arent covered by your policy. This means
that the insurerwont cover your costs i these things happen.
Value
Some insurance policies include a value (or cost) or what you are
insuring. This is based on what the insurerwill pay you i you have
to claim on your insurance:
Agreed value This means that the insurerwill pay you a fxed dollar
amount as stated in your policy. (There may be some deductions,
or example, an excess.)
Market value This means that the insurerwill pay the value o the item
based on its current age and condition at the time o loss (or example,
cars or laptop computers may lose their value quickly and the insurer
will only pay you much less than what it cost you to buy, or to buy areplacement).
Replacement cost This means that the insurerwill cover the cost
o replacing the item with a new one, regardless o its current age
and condition.
The value (or cost) you insure or can aect thepremium you pay upront.
For example, yourpremium might be cheaper i you insure ormarket value.
Claims
A claim is when you ask yourinsurerto pay or something that is covered
by yourinsurance policy. You can only claim on your insurance i the thing
that goes wrong is covered in yourinsurance policy.
When youre shopping around or insurance, look orclaim procedures
or conditions in the policy. How the insurerdeals with claims will be
important to you i you need to make a claim later on.
GET ON THE WEb
www.fdo.gov.au ollow the path: About fnancial products/
Insurance/How insurance works
www.search.asic.gov.au check that a broker is licensed
or works or someone who is licensed by ASIC
www.understandingmoney.gov.au/content/consumer/
fnancialliteracy/insurance
Smarter Insurance, a brochure published by ABA
(www.bankers.asn.au), IFSA (www.isa.com.au) and the ICA
(www.insurancecouncil.com.au )
www.fnancialbasics.org.au Module 4,Financial Protection
the key to security
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What is insurance?fact sheet #1 : INSURANCE Page 2
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Under yourduty of
disclosure you must tell
the insurer all relevant
details you know when
you buy a policy and
when you make a claim.
Type o insurance When you might need it Why you might need it How you can get it
Travel insurance
(Reer to Fact Sheet 3 or more
ino and exclusions.)
Any time you travel or go on holidays
overseas, and or travelling within
Australia when you have expensive
items.
To cover you in case you lose your
luggage, miss your plane or train, are in
an accident or have a medical problem
travelling overseas.
Travel agent,
insurance company
or brokers.
Car insurance
(Reer to Fact Sheet 4 or more ino.)
When you own a car or when you drive
the amily car.
You have to get compulsory third party
insurance when you register your car.
Additional insurance can cover you when
youre in an accident, or i your car is
stolen, broken into, or breaks down.
Insurance companies
and some car dealers
or a broker.
Home buildings insurance
(Reer to Fact Sheet 5 or some
more ino.)
When you own your own home. To cover your home in case o fre
and other defned events.
Insurance companies
or brokers.
Contents insurance
(Reer to Fact Sheet 5 or more ino.)
When you move out o home,
whether youre renting or you own
your own home.
To cover your property in case o burglary,
fre, and other defned events.
Insurance companies
or brokers.
Health insurance
(Reer to Fact Sheet 6 or more ino.)
When youre no longer covered under
your amilys policy (i they have one).
To cover you or injury, or medical
or dental treatment.
Private health
insurance providers
or brokers.
Lie insurance
(Reer to Fact Sheet 6 or more ino.)
When you depend on your income
to cover bills and living expenses.
To cover you i you cant work due
to an accident or illness, or i you die.
Lie and general
insurance providers,
your super und
or brokers.
Consumer credit insurance
(Reer to Fact Sheets 4 and 6
or more ino.)
I you think you may have some
difculty in meeting some o your loan/
credit repayments.
To cover you i you cant repay some
o your loan because you are unable
to work.
Your loan or credit
card provider
or brokers.
Typical exclusions rom cover (where the insurer will not pay) Type o policy
Any illegal behaviour, such as driving while drunk Car insurance
Modifcations to your car (or example, the addition o spoilers as shown
in the Safe or sorry Insurance interactive)
Car insurance
Adventure sports such as bungee jumping, white-water rating, skiing
and scuba diving
Travel insurance
War/terrorist damage Travel insurance,
life insurance, contents
insurance
Your luggage is stolen while let unattended in a public place Travel insurance
Damagecausedbyfoods Home insurance and
contents insurance,
car insurance
Damage caused by a ailure to maintain or repair the insured property (or
example, rain gets into your house through a hole in the roo that you knew
about but didnt repair)
Car insurance, home
insurance and contents
insurance
Cosmetic surgery Health insurance
Do you need it?
This table is a guide to when you may require dierent types o insurance. There may also be other circumstances not listed here,
so always look careully at your situation and shop around or the best cover.
41www.fdo.gov.au/yourmoneystarterJune 2008 ASIC 2008
fact sheet #1 : INSURANCE Page 3What is insurance?