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Page 1: Your marketing dream team   upwork

© 2015 Upwork Inc. Proprietary and confidential. Do not distribute.

Your marketing dream team How to scale up your marketing efforts

Page 2: Your marketing dream team   upwork

2000-2015 Elance-oDesk, Inc. Elance-oDesk proprietary and confidential. Do not distribute.

•  UK Country Manager, Upwork •  Founding Team of Smarta.com •  10 yrs+ in small business and start-up

strategy •  Mentor for accelerators, entrepreneurs

and start-ups @hayleyconick @UpworkUK

About me

Page 3: Your marketing dream team   upwork

© 2015 Upwork Inc. Proprietary and confidential. Do not distribute.

Almost 2.7 million SMEs in the UK wish to grow but are not doing so. Source: BIS

Page 4: Your marketing dream team   upwork

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“First mover advantage doesn’t go to the first company that launches, it goes to the first company that scales.” Reid Hoffman Co-founder of Linkedin

Page 5: Your marketing dream team   upwork

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‘Scale-ups’ are in fashion

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5.2m

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5.2m 9000

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5.2m 9000 0.2%

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Barriers to Growth

The following factors, in order of importance, are the key reasons why companies are unable to scale in the UK.

•  Finding the skills they need

•  Building their leadership capability

•  Accessing customers in other markets

•  Accessing the right combination of finance

•  Navigating infrastructure

Source: The Scale-up Report, Sherry Coutu

Page 10: Your marketing dream team   upwork

© 2015 Upwork Inc. Proprietary and confidential. Do not distribute.

Barriers to Growth

The following factors, in order of importance, are the key reasons why companies are unable to scale in the UK.

•  Finding the skills they need

•  Building their leadership capability

•  Accessing customers in other markets

•  Accessing the right combination of finance

•  Navigating infrastructure

Source: The Scale-up Report, Sherry Coutu

Page 11: Your marketing dream team   upwork

© 2015 Upwork Inc. Proprietary and confidential. Do not distribute.

2 in 5 UK firms are struggling to find the skills they need Source: Tech City News

Page 12: Your marketing dream team   upwork

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“Why limit your talent search to your own backyard? Most of your competition is looking within the same area. In Silicon Valley, we call it an actual talent war.” Stephane Kasriel CEO, Upwork

Page 13: Your marketing dream team   upwork

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49% of small businesses believe marketing is the most important growth factor 46% believe they spend too much time on marketing Source: Upwork research

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SEO

SEM

Advertising

PR

Event Direct Mail

Email

Social Media

Content

Page 15: Your marketing dream team   upwork

SEO

SEM

Advertising

PR

Event Direct Mail

Email

Social Media

Content

“Marketing” comprises lots of specialist areas

Page 16: Your marketing dream team   upwork

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SEO is a specialist subject

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Source: Moz.com

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95% of business owners said they did not delegate soon enough 30% said it significantly held back their business growth Source: Upwork research

Page 18: Your marketing dream team   upwork

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What is online hiring?

Online hiring is the practice of finding, hiring and collaborating with talent through an online workplace

An online workplace is a website that connects businesses and freelancers together

Online hiring increased by over 25% in the UK last year

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Page 21: Your marketing dream team   upwork

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Page 22: Your marketing dream team   upwork

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Page 23: Your marketing dream team   upwork

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Social Media – Alexia’s Challenge

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Role: Senior Manager for Social Media, Upwork Location: Copenhagen

Page 24: Your marketing dream team   upwork

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Social Media – Alexia’s Challenge

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Social Media – Alexia’s Challenge

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•  24/7 •  80+ posts •  Customer Support

•  Moderation

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Alexia’s Social Media Dream Team

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Melanie Writer and Moderator

Toronto

Mellonie Moderator

Nairobi

Shan Moderator

Sydney

Radhika Writer and Curator

Digital Nomad

Alexia Senior Manager

Copenhagen

Matt Manager

San Francisco

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24/7 Coverage

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Time zone hopscotch

- 8

+10

GMT

3 days work done in 24 hours

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The Business Show

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● Web Developers ● Mobile Developers ● Designers & Creatives ● Writers ● Virtual Assistants ● Customer Service Agents ● Sales & Marketing Experts ● Accountants & Consultants

We offer access to freelancers covering over 2,700 skills:

Page 31: Your marketing dream team   upwork

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How to choose the right projects

•  Is this project going to take too much of my time?

•  Is it outside of my core skill set? •  Will this project add stress to or distract me or

my team? •  Do I need to complete this project asap? •  Does this project require a niche skill set for a

finite period of time? •  Could this project be completed by someone in

a different location? •  Can this project be delivered online?

Page 33: Your marketing dream team   upwork

© 2015 Upwork Inc. Proprietary and confidential. Do not distribute.

How to choose the right projects

•  Is this project going to take too much of my time?

•  Is it outside of my core skill set? •  Will this project add stress to or distract me or

my team? •  Do I need to complete this project asap? •  Does this project require a niche skill set for a

finite period of time? •  Could this project be completed by someone in

a different location? •  Can this project be delivered online? 33

Page 34: Your marketing dream team   upwork

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Average traditional hiring takes 43 days Average hiring online takes 3 Source: Upwork Online Work Report

Page 35: Your marketing dream team   upwork

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Four steps to marketing nirvana Think scale in all aspects of your business

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Four steps to marketing nirvana Think scale in all aspects of your business Embrace delegation sooner rather than later

Page 37: Your marketing dream team   upwork

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Four steps to marketing nirvana Think scale in all aspects of your business Embrace delegation sooner rather than later Use experts to fill your marketing skill gaps

Page 38: Your marketing dream team   upwork

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Four steps to marketing nirvana Think scale in all aspects of your business Embrace delegation sooner rather than later Use experts to fill your marketing skill gaps Build your “dream team” bench of freelance marketers

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Page 40: Your marketing dream team   upwork

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Find out more at www.upwork.com Thanks!

Hayley Conick [email protected] @hayleyconick @upworkuk