your life, your home... it's your move

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ProspectUs Your life, your home... it's your move.

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Prospect Estate Agency Corporate Book

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Page 1: Your Life, your home... it's your move

ProspectUsYour life, your home... it's your move.

Page 2: Your Life, your home... it's your move

A lifestyle choice.

Page 3: Your Life, your home... it's your move

Thinking of selling or letting?

An expert valuation is key

Choose the right agent

Take an altogether different approach

Your new home page

First impressions count

Marketing that adds up

Streets ahead

Your one-stop property shop

Service excellence

Word on the street...

Location, location, locations

234568101214161820

Your life, your home...it’s your move.

ProspectUsUs

Page 4: Your Life, your home... it's your move

On average we each move home 8 times

in our lives.

Thinking of selling or letting?There are many reasons for wanting to move home.Taking your fi rst steps on the property ladder... moving closer to (or further away from) family... moving to be nearer your ideal job... needing a larger home to start a family — then needing an even larger home for your growing family... moving to fi t into a chosen school's catchment... downsizing when the kids have fl own the nest or maybe you simply can’t fi t any more in those cupboards.

Gone are the days of a ‘home for life’ and sometimes it's not enough to stay put and extend your current property: often a change of scenery and a blank canvas can be just what's needed to kickstart a new phase in our lives.

At Prospect we’ve been selling and letting homes for 20 years. We understand that this is your life, your home, your move — and we’re here to guide and help you through the process... to get you moving.

ProspectUs

Page 5: Your Life, your home... it's your move

move forward...

An expert valuation is key to your sale

Whatever your reason for moving, be assured: at Prospect we’ll help you

Achieving the best price for your property in a timescale to suit you.

All homeowners would of course love a high valuation of their

property, however it goes without saying that a lower price

should achieve a far quicker sale. Be it an apartment, cottage,

family home, character property or modernist box, our expert

valuer will listen to your requirements and advise on a strategy

to deliver the result that best suits you.

At this early stage it's also a good idea to speak with a fi nancial

expert who will be able to advise on the latest mortgages and

complete costs involved.

A Prospect valuer will give you an expert assessment of your

property’s value in the current market. They will take into

account many different factors and will be able to advise on

the best price for your property to achieve a sale or let in your

given time frame.

Location

Property type

Property condition & presentation

Comparable properties

Market condition

Your timescales

Key factors in property valuation:

prospect.co.uk

3

Page 6: Your Life, your home... it's your move

With so many Estate Agents to choose from,selecting the right Agent may seem daunting. On paper, they all offer the same service for a similar fee and they may have given comparable valuations for your property.

With a different approach and a quality of service you’ll remember long after your boxes are unpacked, there really is only one agent of choice.

Choose the right Agent

We’re knowledgeeeaaabbbleWe’re experienced

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When all agents promise the same

things, what makes one better than the others?

We offer a modern approach with traditional values, attention to detail and a service you'll be delighted with.

ProspectUs

Page 7: Your Life, your home... it's your move

We’d want our properties to be presented

in the very best way possible.

We’d want them to feature on a great

resource-packed website that presents

them to the world.

We’d want strategic marketing to target

the ideal purchaser or tenant.

We’d want our agent to have ideas,

strategies, energy and enthusiasm.

We’d want our agent to have offi ces in

prominent central locations.

Take an altogether different approachAt Prospect, we went back to the drawing board to look closely at our business and service. We put ourselves in your shoes to understand what we would want if we were selling our own homes.

We’d want our agent to be proactive — making

calls, not waiting for the phone to ring.

We’d want our agent to give us feedback after

every viewing and a weekly update on the

progress of our sale or let.

We’d want to receive the personal attention

of an individual — backed by the strength of

a team.

We’d want our agent to be able to offer every

service we’ll need — all under one roof.

We’d want information and support on hand

and to be guided through the process.

We aim to deliver a service we’d be delighted to receive ourselves.

osely

prospect.co.uk

5

Page 8: Your Life, your home... it's your move

wwYour new home page

Prospect advertise on rightmove.co.uk and globrix.com, the UK's leading property portals, ensuring your property is as visible as can be: through world wide windows.

90% of buyers and tenants start with the internet when looking for their next home1 – and prospect.co.uk receives 20,000 visitors per month!

prospect.co.uk

The fi rst time a buyer or tenant views your property, it’s most likely it will be via the internet.

1 DATA FROM CONSUMER CHOICE V

Househunters will fi nd your property quickly with the

powerful, intuitive search engine driving our site. They’ll

see large, bright photographs of your property well

presented in a logical layout; they'll be able to arrange

a viewing online, save your property to their favourites,

and will even be able to print directions so they can fi nd

it easily when they come to view.

Our website is packed with features to help you

throughout your sale, from our step-by-step guides,

interactive help and resource section, and the ability to

view the progress of your transaction in real time via our

online conveyancing. There’s even a budgeting tool and

mortgage calculator to help purchasers organise their

fi nances.

With a specifi c area for landlords to log in and keep tabs

on their let, and e-alerts to keep buyers and tenants

updated on the latest properties to the market, we think

we've thought of everything.

Visit your new home page: www.prospect.co.uk and

explore it for yourself.

ProspectUs

Page 9: Your Life, your home... it's your move

globrix.

1 2 3 4

5 6 7 8

9 10 11 12

Our property search engine

has been redesigned

to include an intuitive

map-based search to help

househunters get the lay of

the land.

Buyers and tenants are able

to pinpoint their search by

either placename, postcode

or Prospect offi ce.

Property searchers can save

your home to their personal

shortlist — saving time and

acting as a reminder when

they next log in.

Buyers and tenants will be

able to arrange a viewing,

obtain fi nancial advice,

request particulars and send

details to a friend.

Marketing your property

begins with an emailshot

to all registered applicants

who have requested

notifi cation about properties

like yours.

Our online mortgage

calculator is primed with

the latest rates — a handy

tool to indicate how much

mortgage repayments

may be.

Our website features

step-by-step guides to

selling, buying, letting and

renting — one of the many

free, invaluable resources

available at prospect.co.uk

If you haven't moved for some

time, it's worth a refresh on

the Stamp Duty Land Tax

bands — use our online tool to

calculate the amount payable.

To help answer those

out-of-hours questions,

our comprehensive Help

section features a full

glossary and FAQs.

Our Resources

section contains many

downloadable PDF fi les

including our latest

publications and a back-

catalogue of our materials.

Become a member!

MyProspect is our secure

members' area where you

can manage your account

and track your sale and

conveyancing.

Landlords can log in to access

secure online statements for

their let — a timesaving tool

for the busy investor.

prospect.co.uk

7

Page 10: Your Life, your home... it's your move

First impressionscountEvery owner wants their home to be presented at its very best.

We raised the bar

by using the essence

of magazine-style

layout and incorporating

innovative features to

engage and better inform

purchasers and tenants.

Our particulars set a new standard in the presentation of property.

r s their to be

ented at ry best.

sed the bar

ng thehe e essssence

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h sers and tenants.

ProspectUs

Page 11: Your Life, your home... it's your move

A picture tells...We will ensure you get great quality photos

for your home’s particulars.

Particular details

Feature richFeature tick-boxes quickly highlight your

property’s key features.

‘i’ is for InformationThe i-box gives local-area and property-

specifi c information.

Rate the spaceWe give detailed fl oorplans to enable

purchasers to visualise the space.

A few less things to rememberThe ‘My viewing’ box is our innovation to help

purchasers with their viewings and decision-

making. It is a tool for recording names,

dates and times for the viewing, and also

key questions to ask with space to note their

thoughts on your property.

We believe that it’s these simple, common sense ideas that set us apart, and help to make moving home an altogether different prospect.

prospect.co.uk

9

Page 12: Your Life, your home... it's your move

62%Marketing thatadds up 62% of homeowners

move within a 5 mile

radius2. Understanding

this, each offi ce

publishes its own

property bulletin, the

Property Express, which

is used to target specifi c

streets and localities.

We understand the value of strategic marketing.

Only by understanding and interpreting the statistics can we

deploy targeted marketing. Not only do we market the properties

themselves, we market Prospect: the brand. A strong presence

ensures that we are the fi rst port of call for those looking for a

property such as yours in the local area.

2 DATA FROM CONSUMER CHOICE V 3 SURVEYED 20TH FEBRUARY 2009 4 DATA FROM INSIDE OUT

Extra... extra!

Frequent fl yer 16Frequent mailshots to 165,000

homes enable us to keep in

touch with our past, present and

future customers with marketing

comment, information and

updates on new services.

Hook a great rate.

An altogether different Prospect.

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Financial Services

In the current sea of mortgage confusion, you could be paying less...

An altogether different Prospect.

Value your home.We’d love to!

Contact your local Prospect offi ce to request your free, no-obligation market appraisal.

l l P t ffi

Prospect’s expert valuation of your propertywill let you know where you stand in the current market.

ProspectUs

Page 13: Your Life, your home... it's your move

83%

%

83% of vendors see the benefi t of a

For Sale / Let board3.

These are vital selling tools! After

all, a buyer or tenant who calls

after spotting the board has already

decided that the property ticks their

boxes in terms of kerb appeal and

location. %

Only 10% of readers of the property press are looking to move — we use the newspaper to build our relationship with homeowners.

All a-board!

Stop press!With only 10% of the property

press readership looking to

move at any one time4, we realise

the importance of marketing our

brand, our approach and our level

of service to ensure we’re the

agent of choice when the other

90% come to sell or let.

prospect.co.uk

11

Page 14: Your Life, your home... it's your move

Our cherished fl eet of 10 eye-catching minis clocks

up around 100,000 miles each year when they’re out

and about on viewings, valuations and instructions.

We listen to the word on the street, whether it’s about

new local restaurants; what’s on and where; school

performance tables and vital catchment areas;

where’s the nearest gym or swimming pool; how best

to commute; where the nearest evening classes are

— and our little runabouts are regulars at charity events

too where they can be found fi lled with balloons!

We keep in-the-know so we can help our clients make

fully informed decisions about the neighbourhoods

they’re thinking of moving to.

So if you’re thinking about moving, remember: we go

the extra mile!

Our minis clock up over 100,000 miles each

year o

ut and

about on v

iewings, v

aluations

If you’re thinking about moving, we go the extra mile!

StreetsAhead

ProspectUs

Page 15: Your Life, your home... it's your move

When it comes to local area knowledge: we’re your Agent about town

Steeped in tradition and pedigree, the iconic mini embraces

the modern whilst being underpinned by the traditional —

very much refl ecting our philosophy here at Prospect.

and instructions!

prospect.co.uk

13

Page 16: Your Life, your home... it's your move

Your one-stop property shop

We understand how busy lives leave us

little time to shop around, obtain quotes

and research all options. Getting every

part of the process organised, scheduled

and managed successfully can be a full-

time job in itself.

Enter Prospect. It’s our job to take

care of all of this for you.

Prospect offer a fully-integrated one-stop property shop: one solution for all your property needs

Selling or letting your home can be a complicated process involving the coordination of several parties.

Residential Sales

Open House

Lettings & Property Management

Financial Services

Beginning with your property's valuation; the

preparation of its HIP; expert marketing for

sales and lettings; driving your conveyancing;

sourcing and arranging your mortgage;

fi nding the perfect buyer or tenant... to

handing over the keys and even managing

your let, we provide a fully-integrated service

from our one-stop property shops.

By instructing one person to take control

of all aspects of your sale or let, you can be

assured of quicker progress as all the right

people are talking to each other — under

the same roof.

We offer a fully-dedicated residential

sales service across six networked, prime

location offi ces.

Sell or let your property with a single viewing:

Prospect's Open House offers intensive

marketing and the convenience of staging

your home for viewings just the once.

Prospect Financial Services

are fully independent, therefore

best-placed to give you advice

on mortgages, insurances and a

wealth of invaluable products.

Our dedicated Lettings department provides

a complete service from initially letting your

property, selecting the perfect tenant, through to

offering a three-tiered management service.

ProspectUs

Page 17: Your Life, your home... it's your move

HIPs

Conveyancing

New Homes & Land

Premier Homes of DistinctionPhD is our fl agship brand offering a higher

degree of marketing for Premier Homes.

We work alongside a comprehensive range of

developers in the Thames Valley, from nationally-

recognised PLC housebuilders to local developers

creating individual homes.

Prospect conveyancing provides a

comprehensive, affordable conveyancing

package with fi xed legal fees and a no sale

no fee promise.

A HIP is now a legal requirement for all

properties marketed for sale, and landlords

must provide an energy performance

certifi cate for their property prior to letting.

Prospect can organise both of these for you.

Yes please! I’d love someone to look after all aspects of my move!

With services to tick all your boxes, we’re looking after

your prospects.

d

prospect.co.uk

15

Page 18: Your Life, your home... it's your move

Service excellence

Established in 1990, Prospect Estate Agency is a successful business built on core traditional values embracing modern technology with a forward thinking approach.We aim to achieve professionalism and excellence in all the services we offer to each and every client.

Our highest priority is our client and our greatest asset is our staff. With a motivated

and focused team the delivery of a high quality personal service is achieved to

maintain our aim of being the agent of choice. The high ethical standards of the

company are echoed by every member of the team with our minimum requirement

being nothing less than exceptional.

The expansion and success story has been built on the back of the founders' dream

of delivering the ultimate homemoving service that exceeded expectations whilst

creating a working environment that helps staff excel in their abilities and aspirations

to achieve maximum job satisfaction.

COLIN WELLSDIRECTOR, PROSPECT ESTATE AGENCY

+ + +

Big enough to have resource — small enough to care.

4 hands-on Directors

468 experienced

Property Experts

689 specialist property

Departments

96 prime location

networked Offi ces

6

ProspectUs

Page 19: Your Life, your home... it's your move

Our selling and letting fees afford you a quality of service

second to none, attention to the details, experience staff and a

comitment to you and your property - throughout the duration

of your sale or let.

£

Prospect are proudly one of the most successful independent estate agencies in the Thames Valley.

Founded in 1990 by two highly-regarded local estate agents, the company has expanded into a major property force through enthusiasm, recommendation and delivery of results.

You're in safe hands. To show our commitment to customer service and

excellent quality, we are proud to be members of

the following organisations:

prospect.co.uk

17

Page 20: Your Life, your home... it's your move

It’s always our outcome to delight our clients with a great service and a great result.

See many more customer

testimonials on our website:

Word on the street...

Good news travels fast!

We never underestimate the power of

personal recommendation: we see clients

return to us again and again to sell, search,

let or rent their homes – enabling them to

move forward with their lives.

prospect.co.uk

Recommendations like the handful shown here

are testament to the effort and lengths we go to —

they have seen us successfully selling and letting

properties for twenty years.

ProspectUs

Page 21: Your Life, your home... it's your move

I have used Prospect for over 10 years and received very good service. Thank-you to all your staff.

Excell ent sa les skill s and ve ry enthusi as tic, wou ld recomm end to fr iends and famil y.

Very efficient and extremely professional. Thanks for making the move really smooth!

Worked very hard for us and helped to get contracts exchanged. Always polite and helpful. Very effi cient, friendly - would defi nitely go to them again.

Extremely efficient, polite & sold my house unbelievably quickly. I was extremely impressed with the speed of getting viewings set up & the house sold. Thank-you very much for all your help.

Excellent all the way through our sale & purchase, keeping us informed at all times and responding very quickly to our queries, it was very much appreciated.

Highly impressed by your

proactivity and attentiveness.

Well done & thank-you for

all your hard work.

Our Prospect fi nancial advisor was excellent, he got us a very good mortgage and sorted out life & building insurance too! Thank-you to everyone for all your help.

Fantastic support & communication throughout our purchase, really made things happen.

Superb client care, prompt return of calls & empathetic to a new buyer. would recommend Prospect on the basis of service received.

Kept us in the picture at all times with timely emails — made all the difference.

Mr George, Winnersh

Miss Bennett, Bracknell

Mr Jenkins, WokinghamMrs Gandolfi , BracknellMr Baksh, Wokingham

Miss Andrews, Lower Earley

Miss Maslen, Wokingham

Mr & Mrs Armitage, Reading Mr O'Kieffe, Wokingham Miss Cox, Reading

Fantastic, thank-you so much to all the sales team for a quick sale. The whole team was fantastic and we wouldn’t hesitate to use you again in the future. Thanks again.

Mr Cashmore & Miss BattimezliMiss Smith, Warfi eld

prospect.co.uk

19

Page 22: Your Life, your home... it's your move

Location, location,locations

With 6 networked offi ces covering the heart of the Thames Valley,

within prime commuting distance of London, well served by the M3

and M4 motorways and rail networks, the area is home to many

major blue chip companies.

Prospect’s regional network of offi ces is well placed to serve the

corporate relocation market and local buyers and sellers alike.

You’re welcome to pop in, enjoy a coffee, and talk property with us!

Visit us online @ prospect.co.uk

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ProspectUs

Page 23: Your Life, your home... it's your move

till late, 7 daysWe’re

[email protected]

TEL:

EMAIL:

0118 955 9700Reading Offi ce

24 King StreetReadingBerkshire RG1 2HE

EARLEY PLACE

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[email protected]:

TEL:

01344 869 169Bracknell Offi ce

6 Charles SquareBracknellBerkshire RG12 1DF

Bracknell Offi ce

6 Charles Square

TEL:

01344 300 700Warfi eld Offi ce

11 County LaneWarfi eldBerkshire RG42 3JP

Warfi eld Offi ce

11 County Lane

warfi [email protected]:

[email protected]:

TEL:

01344 778 868Crowthorne Offi ce

79 High StreetCrowthorneBerkshire RG45 7AD

Crowthorne Offi ce

79 High Street

TEL:

0118 979 6661Winnersh Offi ce

399 Reading RoadWinnershBerkshire RG41 5LT

Winnersh Offi ce

399 Reading Road

[email protected]:

TEL:

0118 979 7770Wokingham Offi ce

12-14 Broad StreetWokinghamBerkshire RG40 1AB

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prospect.co.uk

21

Page 24: Your Life, your home... it's your move

ProspectUsR E S I D E N T I A L S A L E S • L E T T I N G S • P R E M I E R H O M E S • N E W H O M E S • L A N D • C O N V E Y A N C I N G • M O R T G A G E S

DESIGN: BUNGALOW INDUSTRIESglobrix.