your invitation to attend · 2020. 12. 14. · 4 auto glass weektm attend in person or online...

Join the only worldwide event that is created and designed specifi cally for the auto glass OE and aftermarket, repair and replacement industries.

NEW DATES!J U N E 7 - 9

Orange County Convention CenterOrlando, Florida

[email protected] | 540/720-5584

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

Follow us: #AutoGlassWeek

Co-sponsored by:

NEW DATES!

REC

ALIB

RAT

ION

• REPLACEM

ENT • REPAIR •

YOUR INVITATIONTO ATTEND

Attend In Person Or—From Home!

autoglassweek.com

2 Auto Glass WeekTM Attend In Person or Online www.autoglassweek.com

™

Driving Your Business Forward

All of the industry’s major automotive glass groups come together for this one educational event. This includes AGRR™ magazine, the Auto Glass Safety Council™ (AGSC), the Independent Glass Association (IGA) and the National Windshield Repair Division™ (NWRD).

Auto Glass Repair and Replacement™ (AGRR) magazine/glassBYTEs.com™AGRR™ magazine is the only magazine devoted exclusively to the automotive glass industry. It is published bi-monthly and also produces a daily e-newsletter available on www.glassBYTEs.com™. The magazine is published by Key Media & Research, which fosters several glass-related brands, including USGlass, Door and Window Market [DWM], WINDOW FILM, Paint Protection Film magazines and the Architects’ Guide to Glass & Metal.www.agrrmag.com and www.glassBYTEs.com™

Auto Glass Safety Council™ (AGSC)The Auto Glass Safety Council™ is a not-for-profi t organization dedicated to the safe replacement of auto glass. The Council is accredited by the American National

Standards Institute (ANSI)—a standards development organization—and has developed North America’s only auto glass replacement standard, the AGRSS Standards™ (ANSI/AGSC/AGRSS 004-2018 Automotive Glass Replacement Safety Standard), and manages the industry’s Certifi cation Program for technicians and Registered Member Company Program for companies. AGSC currently offers training and technician accreditation programs nationwide. Become certifi ed and expand your business opportunities. www.agsc.org and www.safewindshields.org

Independent Glass AssociationThe Independent Glass Association (IGA) is dedicated to the needs of the independent glass companies in North America. Its members are also dedicated to the professional

and ethical installation of glass in a safe and proper manner. IGA members are located in all 50 states and ten countries.www.iga.org

National Windshield Repair Division™The National Windshield Repair Division™ (NWRD) is recognized nationally and worldwide as a professional source of reliable information

on windshield repair. The NWRD provides information and consultation to interested parties including commercial, government and trade organizations. The NWRD devoted solely to the windshield repair industry and to companies that choose to repair fi rst. It also administers the ROLAGS™ Standard and Repair Technician Certifi cation Program.www.nwrassn.org and www.rolags.com

Delta Kits Windshield Repair CompetitionThe Windshield Repair Competition (WRO) is an international competition that provides a venue for repair technicians to showcase and learn the fi nest repair techniques from one another. The WRO is in its fi fteenth consecutive year providing the repair industry a venue to showcase professional, quality repairs in an exciting format.

www.autoglassweek.com

15th Annual15th Annual

Pilkington Clear Advantage Auto Glass Technician CompetitionThe Auto Glass Technician Competition (AGTO) is the event for auto glass technicians and fi tters from all over the world to come together in an educational forum to compete and learn from one another. This annual gathering plays an important role in the auto glass replacement industry to ensure that

technicians have the ability to showcase their skills and techniques through a premier competition and educational demonstrations.www.autoglassweek.com

About Our Show SponsorsDear Auto Glass Industry Colleague,

There’s a great quote, attributed to Intel president Andy Groves that couldn’t be more appropriate for these times:

“Bad companies are destroyed by crisis, Good compa-nies survive them, Great companies are improved by them.”

And what better way to fi ght through the current crisis and improve your company than through education? New and challenging technology makes it necessary and a tougher business environment demands it for your busi-ness to not only survive but thrive.

That’s why Auto Glass Week™ is for you. More than 50 events grace this year’s program including educational seminars, demonstrations, a trade show full of new and important products, services and the competitions for the world’s top in their fi eld. We’ve even updated the program to include sessions about surviving and growing during the pandemic.

You won’t want to miss it. And with our expanded AGW@Home program, you don’t need to if you can’t attend the live event. Auto Glass Week will be held June 7-9 in Orlando. The Orange County Convention Center (OCCC) has been hosting groups since August 2020 and they have been successful and safe. The Rosen Hotels have enhanced safety protocols in place and the OCCC has been awarded the important GBAC STAR™ accredita-tion for outbreak prevention, response and recovery. Rec-ognized as the gold standard for healthy venues, GBAC STAR™ provides third party validation of bio-risk prevention. The hotel and convention center are connected by a sky bridge as well and the event will also follow the CDC guidelines in place in June. Orlando is also a great place for open air dining if you prefer. So we feel good about the protocols in place for our meeting.

Nonetheless, we recognize there are some people who will not feel safe traveling to the event. So for this year we are excited to announce the premier AGW@Home. At-tendees will be able to go to the educational seminars, visit trade show booths and chat with sponsors, attend demos and the competitions—all from home. We are excited about this new type of registration. The virtual event platform gives you the look, feel and interaction of the live show.

Not sure which to choose? You can sign up for the live or AGW@Home event, and change your registration type until May 28, 2021 so you don’t have to make that fi nal decision yet.

But one fi nal decision you will want to make is to come—whether live or virtually. You can now participate in AGW from anywhere in the world.

The education is so critical, the challenges ahead of us so great that you will not want to miss a single minute.

We look forward to seeing you in June.

Sincerely,

Managing Director,Auto Glass Week

Sincerely,

Managing Director,

www.autoglassweek.com Auto Glass WeekTM Attend In Person or Online 3

Thank You to Our Sponsors

AirPro Diagnostics, LLCCarlex Glass

DuPontEqualizer®

Glass Mechanix SolutionsSRP

Teroson

AutelBSG Auto Glass Co., Ltd.

eDirectGlassMeiyuan Automotive Glass (Xiamen) Co., Ltd.

Mitchell International (NAGS) Panther-Pro Inc.Sika Corporation

Spray-X

3M Commercial Solutions Division A.N. Designs, Inc. / UltraWiz AGRRTM magazineAuto Glass Safety CouncilTMAuto Techcelerators, LLC Avery DennisonBurco, Inc. Clean Plus Inc.Conergies/ONERPRO®CoolVu DINOL US Inc.Eastman Performance Films, LLC Eastman/LLumar® Eastman/SunTek®Eye Magnet Management

Fusion ToolsGlass.com®GlasWeldGlobal Window FilmsGold Glass-ALP LLCIndependent Glass AssociationInternational Window Film Association (IWFA)Johnson Window FilmsKey Media & Research (Research Division)Madico, Inc. Mainstreet Computers LLCMaxpro Manufacturing, LLC MoparNational Windshield Repair DivisionPMA/TOOLS Inc.

Precision Replacement PartsPremiumShield QuestXSharpline Converting Inc. Solar Graphics Designs Inc. Source One DigitalSunroof Express Inc. SWIFT FiberTeel PlasticsTint WizTubelite Enterprises Veloce InnovationVetrilite LLCWINDOW FILM magazineXPEL

------------------------------------ Bronze ------------------------------------- ---------------------------------- Copper ----------------------------------

------------------------------------------------------------------------------------------ Cobalt ------------------------------------------------------------------------------------------

------------------------------------------------------------------------------- Platinum Plus -------------------------------------------------------------------------------

------------------------------------------------------------------------------------- Platinum ------------------------------------------------------------------------------------

------------------------------------------------------------------------------------------ Silver ------------------------------------------------------------------------------------------

More sponsors being added daily. Check www.autoglassweek.com.

Follow Auto Glass Week On Social!#AutoGlassWeek

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

-------------------------------------------------------------------------------------------- Gold --------------------------------------------------------------------------------------------

Sponsors as of 11/19/2020


™


Sunday, June 612:00 p.m. – 6:00 p.m. Auto Glass Week™ Registration Open

2:00 p.m. – 7:00 p.m. Competitor Check-in, Badge Pick-up and Vehicle Selection

3:00 p.m. – 3:30 p.m. Auto Glass Technician Competition (AGTO) Mandatory Competitor Meeting

3:30 p.m. – 5:00 p.m. Auto Glass Technician Competition (AGTO) Preliminary Judging

3:30 p.m. – 4:00 p.m. Windshield Repair Competition (WRO) Mandatory Competitor Meeting

4:00 p.m. – 5:00 p.m. Windshield Repair Competition (WRO) Competitor ROLAGS™ Testing

5:00 p.m. – 6:00 p.m. Auto Glass Technician Competition Competitor Testing

Monday, June 76:00 a.m. – 7:00 p.m. Auto Glass Week™ Registration Open

7:00 a.m. – 2:30 p.m. Educational Program (see page 6)

12:00 p.m. – 1:00 p.m. Auto Glass Safety Council™ Board Meeting (Board members only)

1:00 p.m. – 1:30 p.m. Auto Glass Calibration Mandatory Finalist Meeting

2:00 p.m. – 2:55 p.m. Windshield Repair Competition (WRO) Heat 1

2:00 p.m. – 3:30 p.m. Calibration Competition Finals – Heat 1

2:00 p.m. – 7:00 p.m. Auto Glass Week™ Exhibition Floor and Competitions Open

2:30 p.m. – 4:00 p.m. Auto Glass Technician Competition (AGTO) Heat 1

Auto Glass Week Schedule of Events Tentative and subject to change.Visit www.autoglassweek.com for updates.

Plan Now to Attend. Register Today at AutoGlassWeek.com

Auto Glass Week™ June 7-9 is the perfect investment to enhance your business. This powerful experience offers attendees the opportunity to learn from top-notch industry experts and interact with essential manufac-turers and suppliers in the auto glass repair and replacement industries. Auto Glass Week is vital for all types of auto glass companies and for everyone who installs, replaces and/or calibrates auto glass.

This worldwide event is also known for identifying new technologies. Auto Glass Week identified and began providing education about calibration more than five years ago, and will now be adding a focus on upcoming technologies.

Bring home the latest techniques in the industry and join the event that is “Advancing the Auto Glass Industry!”• Attend live or online from home.• Learn from three full days of educational seminars, peer learning and inspiring keynote speakers.• Benefit from an exhibition floor with the latest products and technologies as well as networking opportunities

that help form business relationships.• Experience the best practices through the annual, highly competitive auto glass repair, replacement and

calibration competitions.• Enjoy special networking events at Auto Glass Week and connect with industry peers and experts. • Win Door Prizes! We will be giving away tons of door prizes to the show attendees including hundreds of

dollars! Valid for registered attendees (sponsors and non-sponsoring suppliers are not eligible).


Monday, June 7 (continued)



5:00 p.m. – 6:30 p.m. Welcoming Cocktail Party on the Exhibition Floor


Tuesday, June 86:00 a.m. – 6:00 p.m. Auto Glass Week™ Registration Open

8:00 a.m. – 1:00 p.m. Educational Program (see page 7)

8:00 a.m. – 6:00 p.m. Auto Glass Week™ Exhibition Floor and Competitions Open (Main Hours 1:00 p.m. – 6:00 p.m.)

11:00 a.m. – 12:00 p.m. NWRD Steering Committee Meeting

12:00 p.m. – 1:00 p.m. NWRD Luncheon (NWRD Division Members Invite Only)



3:30 p.m. – 5:30 p.m. Auto Glass Safety Council™ Silent Charity Auction (fi nal bids taken at 5:15 p.m. on the Exhibition Floor)


4:00 p.m. – 5:30 p.m. Networking Cocktail Party on the Exhibition Floor


Wednesday, June 9

6:00 a.m. – 2:00 p.m. Auto Glass Week™ Registration Open

7:00 a.m. – 10:00 a.m. Auto Glass Safety Council™ Technician Certifi cation Training

7:30 a.m. – 8:00 a.m. Auto Glass Customer Service Representative (CSR) Competition Finalist Meeting

8:00 a.m. – 9:00 a.m. Auto Glass Customer Service Representative (CSR) Competition Finals

8:00 a.m. – 10:30 a.m. Educational Program (see pages 8)

10:00 a.m. – 2:00 p.m. Auto Glass Week™ Exhibition Floor and Competitions Open

10:00 a.m. – 1:00 p.m. National Windshield Repair Division™ Technician Repair Certifi cation Training

10:30 a.m. – 11:55 a.m. Auto Glass Technician Competition (AGTO) Finals

12:30 p.m. – 1:40 p.m. Windshield Repair Competition (WRO) Finals

1:00 p.m. – 3:00 p.m. Educational Program (Special Session)

2:00 p.m. – 5:00 p.m. Auto Glass Safety Council™ Technician Certifi cation Exam (valid for all badged attendees)

2:00 p.m. – 5:00 p.m. National Windshield Repair Division™ Technician Certifi cation Exam (valid for all badged attendees)

6:00 p.m. – 6:30 p.m. Competition Medals Pick-up Window

6:30 p.m. – 8:30 p.m. Closing Awards Ceremony (Optional, additional purchase required)

AGSC Event NWRD Event Auto Glass Week General Event AGTO Competition

Windshield Repair Competition Calibration Competition Customer Service Competition

KEY

Spanish/Español: Para accesar información en

español visite autoglassweek.com.

Scan to visit autoglassweek.com


™


Educational Program

PaulAnaya

KeithBeveridge

PeterBrown

KoreyGobin

Monday, June 77:00 a.m. – 7:45 a.m. Morning Coffee with Nick St. Denis Join Nick St. Denis, director of research for Key Media & Re-search, for a discussion on the auto glass replacement mar-ket. St. Denis will cover key indicators of auto glass demand and trends impacting the industry. He will provide information on expected regional demand as well. Speaker: Nick St. Denis is the director of the research di-vision at Key Media & Research (KMR), a glass industry in-formation provider based in suburban Washington D.C. A former editor at KMR’s AGRR magazine, St. Denis has conducted numerous research projects for auto glass and glass-related companies. He currently is a candidate for a Masters’ Degree in Survey Research with a concentration in the glass industry from the University of Connecticut. 8:00 a.m. – 8:45 a.m. Auto Glass Week Opening Session and AwardsCome for an overview of all that Auto Glass Week June 7-9 has to offer, along with an update from each of the sponsor-ing organizations about their current and new initiatives. Speakers: Debra Levy, publisher AGRR magazine; Mike Schenian, Auto Glass Safety Council; Gary Hart, execu-tive director of the Independent Glass Association; Linda Rollinson, president, National Windshield Repair Division; and Jean Pero, vice president of the AGSC and chair of the Credentialing Committee.

9:00 a.m. – 9:45 a.m. Quality Issues Part 1: Counterfeit GlassHow widespread is counterfeit glass? How do you identify it? Where does it come from? OEMs have worked together over the past ten years or so to stop counterfeit glass from

making its way here. Learn from a representative from the Ford Brand Protection Team (which includes Carlex), how it has banded together with an independent agency, and other OEMs, to stop glass counterfeiters in their tracks. Still, some product does make its way here—find out how you can spot the counterfeit glass. Speaker: Jason Kosofsky is a member of the Ford Brand Protection Team and a counterfeit subject matter expert.

9:00 a.m. – 9:45 am. Industry RoundtablesAlways a favorite, the industry roundtables are back. Come interact with your peers and ask those burning questions, and perhaps share what works for you in your market. Topics will include calibration, marketing and more. Once all tables are full, the doors will be closed so get there early to reserve your spot. Health protocols will be in place.

10:00 a.m. – 10:45 a.m. OE vs Aftermarket GlassWhat is the real difference between OE and aftermar-ket glass? How does this make a difference when dealing with insurers, what do you have to use based on positions from the car makers? How does calibration fit into all of this? Find out the answers to all this and more during this special panel discussion composed of glass makers and distributors. Speakers: Paul Anaya, vice president of sales and market-ing for Mygrant; Mark Hurst, supply chain manager for Vitro, and additional speakers to be announced. Check autoglass-week.com for the latest session and speaker updates.

11:00 a.m. – 11:30 a.m.Leadership in Tough TimesLeadership is an elusive but necessary requirement to running

Auto Glass Week Educational Program tentative and subject to change. For updated info, please visit autoglassweek.com.

Sponsored by

Attention AGSC/NWRD MembersMembers of the Auto Glass Safety Council (AGSC) and its National Windshield Repair Division (NWRD) can receive continuing education credits for several of the seminars taking place during the event. Look for the Continuing Education Unit (CEU) designation next to those sessions that qualify.

TedAndersen

CEU

CEU

JanineDriver

CEU

RichardCampfield

CEU


GaryHart

EmilyJackson

JasonKosofsky

JonLaski

MarkHurst

and growing any successful AGRR business, especially an AGRR business in these tough times. Come learn lessons you can take and use in the future for yourself and your business.Speaker: Shiloh Spoo, president of GlasWeld.

11:30 a.m. – 12 NoonProfiting More from RepairThis hard-hitting session will show you how to move toward great growth and profit from repairs. It will discuss ways to achieve more profit, how to conduct repairs in the age of ADAS and offer a number of strategies from people who know.Speakers: Linda Rollinson, president of the National Wind-shield Repair Division (formerly NWRA); Korey Gobin,

sales manager at Delta Kits; and Rich Campfield, president of UltraBond Inc.

Tuesday, June 88:00 a.m. – 8:45 a.m. Morning Coffee with … Jon LaskiCome early, grab a cup of coffee and learn everything from how to market your business, and more, from this senior auto glass executive who currently serves as CEO at City Auto Glass. Speaker: Jon Laski, CEO at City Auto Glass, in Minnesota.

Chris Gutierrez

Monday, June 7 | 1:00 p.m. – 2:30 p.m. Joint Keynote: You Say More Than You Think When It Comes to Sales

If you think this is another general business seminar, think again. This session will leave you with strong concrete ways to assess customers and suppliers to increase sales and lower costs. Janine Driver, a former federal law enforcement officer and CEO of the Body Language Institute, will serve as Auto Glass Week’s keynote speaker. See why this amazing speaker always leaves her audiences talking and wanting more. You likely know at least one person who easily connects with almost everyone she or he meets. These natural rapport-builders are able to create a sense

of trust and understanding almost instantly. Imagine how powerful it would be to your professional (and personal) life if you knew the verbal and non-verbal secrets that the greatest leaders, top sales people, and highly regarded corporate titans use regularly to break down barriers to and build up trust. Throughout this session Janine will teach you essential methodologies on reading and using body language for your advantage. Whether you are looking to influence others, seize opportunity, establish rapport, negotiate business deals or detect deception, these helpful guidelines from Janine is not to be missed.Speaker: Janine Driver is the CEO of the Body Language Institute, an exclusive certification program that provides companies and leaders the fastest way to save time and make money. She is also the New York Times best-selling author of “You Say More Than You Think,” and an international trainer and keynote speaker providing salespeople, professionals, and executives with cutting-edge, scientifically based communication tools on how to win new business, increase sales, improve selection of salespeople and staff, and generate a significant return on investment. She is a popular media guest, with appearances on shows including Dr. Oz Show, Anderson Cooper, NBC’s TODAY and NBC’s Weekend TODAY, FOX News, and CNN’s Larry King Live.

JanineDriver

CEU

GeorgeLesniak


™


9:00 a.m. – 9:45 a.m. Industry RoundtablesAlways a favorite, the industry roundtables are back for day two. Come interact with your peers and ask those burning questions, and perhaps share what works for you in your mar-ket. Topics will include calibration, marketing and more. Once all tables are full, the doors will be closed so get there early to reserve your spot. Health protocols will be in place.

Fourth Annual Advanced Driver Assistance Systems (ADAS) and Calibration SummitJoin us for these sessions devoted to ADAS technology, and discussion around offering calibration services.

9:00 a.m. – 9:30 a.m. Emerging ADAS TechnologyLearn about a variety of new technology and how it will all fi t into the cars of the future.Speakers: Chuck Olsen, Senior Vice President of Automo-tive Technology Solutions for AirPro Diagnostics; and addi-tional speakers to be added. Check autoglassweek.com for the latest updates.

9:30 a.m. – 10:45 a.m. ADAS: Research, Training, Association Efforts & MoreWith recalibration being an integral part of the auto glass in-stallation process, learn from a variety of industry segments regarding the efforts of various associations, research orga-nizations and those involved in training efforts. Speakers: Emily Jackson is the marketing director for Mygrant Glass, and leads Mygrant’s ADAS training and tech-nical team; George Lesniak is the director of ADAS sales and training for Autel; Chris Gutierrez, head of research and de-velopment at Protech Automotive Solutions, and part of the CIECA calibration committee; Jacques Navant, technical di-rector, Don’s Mobile Glass/The Calibration Station, and chair of the AGSC ADAS committee; and Eric Newell, VP of fi eld operations and business development for AirPro Diagnostics. The session will be moderated by AGRR editor Tara Taffera.

11:00 a.m. – 11:45 a.m. Learn from Auto Glass Shops That Offer Calibration ServicesLast year’s panel discussion with auto glass shops who of-fered calibration services was a show hit. We will bring that format back again with new speakers who will address the va-riety of questions still associated with calibration. Moderated by AGRR editorial director Tara Taffera, with plenty of time for questions from attendees. Speakers: Barry Lintner, owner at Lloyd's Glass, and Correct Calibration Services; and Jacques Navant, technical director, Don’s Mobile Glass/The Calibration Station.

12:00 p.m. – 1:00 p.m. Crisis Aftermath: Lessons from COVIDJoin a panel of auto glass executives who will share what they learned from COVID, and how those lessons will help lead them into the future. What were the most important items they learned from the crisis? How did they motivate them-selves in diffi cult times? What worked and what didn’t? What changes will last beyond the pandemic and how are compa-nies preparing differently for the next big crisis?Speakers: Ted Andersen, vice president of franchising at NOVUS Inc.; Jon Laski, CEO at City Auto Glass; and Peter Brown, president, Tiny and Sons Auto Glass.

Wednesday, June 98:00 a.m. – 9:00 a.m. Quality Glass Part 2: How to Ensure Correct Glass PartsFrom defective glass, to receiving the wrong part, to customers who misidentify their features, auto glass shops say the rate at which they receive wrong or defective glass parts is on the rise. How can we help lower these rates? Learn how to train your customer service representatives to ask the right questions of consumers; learn how some of the VIN decoder tools may be able to help; how to use NAGS correctly; and more.Speakers: Rose Williams, CSR for Mel’s Auto Glass and

CEU

CEU

CEU

LindaRollinson

ChuckOlsen

EricNewell

DebraLevy

JeanPero

BarryLintner

JacquesNavant

CEU

CEU

CEU

Educational ProgramAuto Glass Week Educational Program tentative and subject to change. For updated info, please visit autoglassweek.com.

Sponsored by


MikeSchenian

JoshSchwermer

NickSt. Denis

TaraTaffera

RoseWilliams

Tuesday, June 81:30 p.m. – 2:15 p.m. Calibration Demonstration

by Autel, Auto Glass Week Demonstrations Sponsor

3:00 p.m. – 3:45 p.m. Auto Glass New Tools Showcase

4:30 p.m. – 5:15 p.m. Calibration Demonstration by AirPro Diagnostics, LLC

Wednesday, June 910:30 a.m. – 11:15 a.m. Calibration Demonstration

by Autel, Auto Glass Week Demonstrations Sponsor

12:00 p.m. – 12:45 p.m. Calibration Demonstration by Pilkington North America

Monday, June 7

5:00 p.m. – 6:30 p.m. Welcoming Cocktail Party on the Exhibition Floor

Tuesday, June 8

4:00 p.m. – 5:30 p.m. Networking Cocktail Party on the Exhibition Floor

Wednesday, June 96:30 p.m. – 8:30 p.m. Closing Awards Ceremony*

*Optional, additional purchase required.

Special Networking Events Demonstrations

two-time Gold winner in the Auto Glass Week Customer Service competition; Josh Schwermer, chief technology of-ficer at Glass Mechanix; and additional speakers to be an-nounced. Check auto glass week.com for the latest updates.

9:15 a.m. – 10:30 a.m. Industry Disruptions: What They Are and How They Will Change the IndustrySee box above for more information.

1:00 p.m. – 3:00 p.m.Workshop for NewcomersIf you are fairly new to the industry, and want to gain content geared directly to you then this session is for you. Learn from seasoned executives who can share their knowledge from successes to failures, challenges and overcoming it all.

Visit autoglassweek.com for sessions and speakers as the educational program continues to be expanded and updated.

Interested in Window Film or PPF?Please note your badge to Auto Glass Week also grants you access to view all the educa-tional programming at the International Win-dow Film Conference and Tint-Off™. You can view the session line-up to plan your schedule at www.wfctevent.com.

Wednesday, June 9 | 9:15 a.m. – 10:30 a.m. Industry Disruptions: What They Are and How They Will Change the IndustryBy attending this session attendees will be introduced to six technologies and trends such as Artificial Intelli-gence (AI), EV’s, connected cars and others that are disrupting the auto insurance and auto glass repair and replacement industries. Speaker: Frank Terlep, CEO of Autotechcelerators, has worked for more than 40 years in the automotive industry and has been at the forefront of auto and collision technologies since the mid-1980s. Frank’s first technology business was launched in 1984 with a $100,000 investment from an angel investor where Frank developed one of the first software applications for the automotive aftermarket industry. Since then Frank has helped design and launch the industry’s first Windows based estimating and management system, the first online parts procurement platform, the first mobile app and digital marketing platform as well as an industry leading remote scanning and calibration software platform.

Today, Frank is a published author of a new book, “Auto Industry Disruption, Who and What is Being Disrupted and What to Do About It” and the CEO of Auto Techcelerators, LLC, that has developed Test Drive CoPilot™, a new platform that will change the way test drives are performed, managed and documented forever and Calibration CoPilot™, a way to manage and document ADAS calibrations.

FrankTerlep

FrankTerlep

ShilohSpoo

Cocktail Party drink ticket sponsored by


™


Auto Glass Technician Competition (AGTO)Registration Deadline: April 23, 2021The Auto Glass Technician Competition (AGTO) is a premier international competition designed to honor the technician who completes the best automotive glass installation. Areas to be judged include professionalism, credentials and knowledge; technician comportment and vehicle safety inspection; proper product, equipment and tools usage; proper auto glass removal and installation procedures and techniques; and post-installation and customer procedures.

Prize Package First Place: $10,000Second Place: $1,000Third Place: $500

15th Annual15th Annual

Competitions

Platinum Plus Sponsor:

Auto GlassAuto Glass Calibration CompetitionRegistration Deadline: March 19, 2021

Now in its third year, the Auto Glass Technician Calibration Competition is a premier international competition designed to fi nd and honor the auto glass technician who completes the best auto glass calibration. Competitors may use any calibration system from sponsoring manufacturers during the com-petition. Areas to be judged: in-depth knowledge, calibration assessment and preparation, material assembly and placement, static calibration proce-dure, post-calibration procedure.

Prize Package Grand Prize: $5,000

Finalists will be invited to compete at Auto Glass Week.

You must have been employed as a technician in a bona fi de automotive glass company within the last year and have at least one year of experience as a technician or CSR in the industry in order to compete. Owners or managers of supplier companies may not compete. Competitors must be 18 years of age by the end of the competition.

Windshield Repair Competition (WRO)Registration Deadline: April 23, 2021The Windshield Repair Competition (WRO) is an international competition designed to recognize the technician who performs the best windshield repair. The areas to be judged include: professional attire, greeting to the client, technical behavior, preparation of the vehicle, proper use of tools and products, quality of the repair technique and appearance of the com-plete repair, post-repair and customer procedures, in-depth knowledge and ROLAGS® profi ciency.

Prize Package First Place: $5,000Second Place: $250Third Place: $100

Auto Glass Customer Service Representative (CSR) CompetitionRegistration Deadline: March 19, 2021

The Auto Glass Customer Service Representative (CSR) Competition is designed to recognize those who are the voice of the auto glass indus-try—the individuals who interact with customers on behalf of an organi-zation and work hard to secure business for years to come. Competitors will participate in a "mystery shopper" experience during the preliminary rounds and be graded by a team of judges. The top scorers will be invited to compete in the fi nals round to be held on Wednesday, June 9, 2021.

Prize Package Grand Prize: $1,000

CSR

sponsored by

Auto GlassCustomer Service

Representative Competition

Questions About The Competition? Please contact the competition coordinator by email at [email protected]. For more information visit autoglassweek.com and click on the Competing tab.

More than $50,000 in Prizes!*

*Includes all AGTO, WRO and WFCT prizes.


™


Rosen Centre Hotel9840 International Drive, Orlando, FL 32819

$179 USD, plus tax and fees per single/double, per night

Event VenueOrange County Convention Center9800 International Drive, Orlando, FL 32869Exhibition Floor Hall WE1 & WE2

Rosen Plaza Hotel9700 International Drive, Orlando, FL 32819

$179 USD, plus tax and fees per single/double, per night

Ph

oto

: Ro

sen

Pla

za H

ote

l

Ph

oto

: Ro

sen

Cen

tre

Ho

tel

Start Advancing in the Auto Glass Industry by Registering Today at autoglassweek.com!

Convention Center District

CONVENTION CENTERWest BuildingNorth-South BuildingOCCC Parking Garage/Destination Parking

HOTELSDoubleTree by Hilton OrlandoHilton OrlandoHyatt Regency OrlandoRosen Centre HotelRosen Plaza HotelLas Palmeras by Hilton Grand Vacations

PEDESTRIAN BRIDGESGary Sain Memorial BridgeHilton Orlando Pedestrian BridgeOversight Pedestrian BridgeRosen Centre SkywalkSkybridge to Hyatt Regency Orlando

ENTERTAINMENT, RESTAURANTS, RETAILDowntown Orlando – 12 milesMall at Millenia – 5 milesPointe OrlandoSeaWorldUniversal Orlando Resort – 4 milesWalt Disney World Resort – 10 milesRestaurant Row/Sand Lake Road – 2 milesICON Park/The Wheel at ICON Park

OTHERShingle Creek Golf ClubDr. P. Phillips Hospital

1

2

3

1

2

3

4

5

6

7

8

9

4

56

7

8

9

10

11

12

13

14 10 1112

13

14

15

16

17

18

19

20

21

22

15

1617

18

19

20

21

22

23

24

24

23

3

Here is What Previous Attendees Said about Auto Glass Week

97% 87% 82% 84%97% 87% 82% 84%97% 87% 82% 84%

97% 87% 82% 84%97% 87% 82% 84%

Data taken from 2019 Auto Glass Week Attendee Survey.

Follow Auto Glass Week On Social!#AutoGlassWeek

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

Thank you to our sponsors who have made additional contributions to the attendee experience.

®

97% said that Auto Glass Week

was essential for the industry

84% said the event met or

exceeded their expectations

82% met new suppliers

87% said they would recommend the show to others

87% are likely to attend next year


™


REC

ALIB

RAT

ION

• REPLACEM

ENT • REPAIR •

Top Sponsors: Platinum Plus

Platinum Platinum and Education Sponsor

Gold

And Many More

FREERegister online at

autoglassweek.com then click on Preview Day.

ATTEND PREVIEW DAY ONLINE

*3 night stay at host hotel.

Visit AGW Preview Day online on January 12 and you might win your hotel stay at Auto

Glass Week™ in June*.

Competitor Registration RatesAuto Glass Technician Competition (AGTO)

Registration Deadline: April 23, 2021

AGSC Certifi ed or Registered Company Technician............$185 Non-AGSC Certifi ed or Registered Company Technician...$285

Windshield Repair Competition (WRO)

Registration Deadline: April 23, 2021

NWRD Certifi ed Technician.........................................................$185Non-NWRD Certifi ed Technician................................................$285

Auto Glass Calibration Competition

Registration Deadline: March 19, 2021

Entry Fee............................................................................................$79

Customer Service Representative (CSR) Competition

Registration Deadline: March 19, 2021

Entry Fee............................................................................................$79

VIRTUAL VS. LIVE ATTENDANCE:

Attendees may switch the way they are attending from one to the other no later than 5:00 p.m. ET on May 28, 2021 without any fee. Additional switches beyond one are subject to a $50 change fee.

CANCELLATIONS/CHANGES:

All requests for cancellation and/or refunds must be received in writing by May 15, 2021 for Full and Partial registrants. The deadline for Non-Sponsoring Suppliers registrants is April 1, 2021. All cancellations are subject to a $50 administration fee. No refunds can be given after these dates. Competitors or competition fees are not refundable.

AGW@home registration is not available for competitors except for CSR Competition.

Registration Types and Deadlines Register online at www.autoglassweek.comFull Attendee Registration Until 5/28/21 Onsite (After 5/28/21)

Includes admission to all educational programs, trade show fl oor, competition spectator status, demonstrations and social events. Closing Awards Ceremony is optional and extra. Seminars may be available on demand after taping, availability subject to speaker’s permission and other considerations.

Live or AGW@Home:

$365Live or AGW@Home:

$399Partial Attendee Registration Until 5/28/21 Onsite (After 5/28/21)

Includes admission to the trade show fl oor, competition spectator status, demonstrations and social events. Closing Awards Ceremony is optional and extra. Does not include seminars or educational program.

Live or AGW@Home:


$99(Optional) Closing Awards Ceremony Until 5/28/21 Onsite (After 5/28/21)

Includes attendance at Closing Awards Ceremony. Live registrants receive dinner. Space at the live event is limited. You must be registered (full, partial or supplier) to attend.

Live: $89AGW@Home: $10

Live: $89AGW@Home: $10

Non-Exhibiting Supplier Registration Until 5/28/21 Onsite (After 5/28/21)

Non exhibiting suppliers must register in this category as they are ineligible for other categories of registration.

Live or AGW@Home:


$1995

All registrations include Preview Day Online

January 12th

Note: Some parts of AGW may not be available virtually.


20 P G A Drive, Suite 201Stafford, VA 22554

Join the only worldwide event that is created and designed specifi cally for the auto glass OE and aftermarket, repair and replacement industries.

J U N E 7 - 9

Orange County Convention Center, Orlando, FloridaHost Hotels: Rosen Plaza Hotel and Rosen Centre Hotel

autoglassweek.com | 540/720-5584 | [email protected]

REC

ALIB

RAT

ION

• REPLACEMEN

T • REPAIR •

ATTEND IN PERSON OR ONLINE – RESERVE YOUR SEAT NOW!

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

CONTACTSUBSCRIBE

WEBINAR VIDEO

Follow us: #AutoGlassWeek

Co-sponsored by:

Sponsors have free passes for partial registrations

™


your invitation to attend · 2020. 12. 14. · 4 auto glass weektm attend in person or online...

Documents