you can get satisfaction from your job presented by corbett consulting group, llc and the network of...

You Can Get Satisfaction from Your JobPresented by Corbett Consulting Group, LLC

and the Network of Executive Women

NEW Deeper Dive webinar series Webinar 1 | October 15, 2010

NEW Deeper Dive webinar seriesAdvanced learning for leadership development

What you can expect to learn

• Deeper level of insights into your Birkman scores and what they mean to you

• Application of your scores into your real life• How you can affect your future starting right now• What methodologies can you practice to take charge

of your career

Copyright 2010; CCG; All Rights Reserved. 2

NEW Deeper Dive webinar seriesAdvanced learning for leadership development

How you can get the most from each call

• Have your Birkman® Work Style Report in front of you, printed in color

• Ask questions

• Take notes

• Practice new learning on a daily basis


Does this look like you before you head to work?


Is job satisfaction really possible?

“Choose a job you love, and you will never have to work a day in your life.”

Confucius


Standard measurements of job satisfaction

• Fair pay and benefits

• Working conditions

• Work load

• Safety, absence of harassment

• Supervisor respect


CCG theory of job satisfaction• Enjoy the daily tasks you perform

• Adequate opportunities to grow

• Recognition for achievement and results

• Variable tasks with some control over how to plan outcomes

• Significance of role as an integral part of the whole and not just of waste of time (think Dilbert comics here)

• Some autonomy and freedom from rigid control

• Self-esteem and identity

• Objective judgment of quality of work performance


Your measurement of job satisfaction

Determine your personal measurements of job satisfaction by

• Looking at your past, when have you felt the most gratified and fulfilled

• Reviewing the present, what do you find yourself gravitating toward; what do you tend to avoid

• Contemplating the future, what do you want to do more of and less of?


Difference betweenenjoyment and satisfaction

Enjoyment: Happy in the moment, in this task

Satisfaction: Achieve something that involves a particular area of interest; to build, grow and expand

Enjoyment: Attending a concertSatisfaction: Learning to play a musical instrument

Copyright 2010 by CCG. All Rights Reserved. 9

Birkman Areas of Interest

The role these interests play is the most significant determination of your satisfaction, where you will place your priorities and how you will contribute to the organization.


Your Birkman Areas of Interest

Interest scores do not measure skill or aptitude, only interest.


Your Areas of Interest

The data provides insight into occupational activities that you find attractive. While we have no knowledge of your skill or talent, we can surmise that you will: •Find satisfaction when engaged in these activities•Give a natural priority to these tasks if you have the opportunity•Enjoy activities in your areas of high interest and most likely defer activities of low interest



High scores (60 – 99)

If your area of interest is quite high (90+)

• You may find this area somewhat of a mandate in your life• You may do well to include these types of activities in your

personal life as well as your professional life• Many people find that they continue to build skills and acquire

experience over time in areas that they enjoy.



Mid-range scores (40-60) are indicative of:

• Moderate interest• Situational application Low scores (1-40) typically illustrate: • Occupational areas that do not interest you• Areas you may tend to avoid• Activities where you may be tempted to procrastinate• Potential blind spots when setting priorities



In short

90 + Daily80 + Weekly- 20 Try to do first and get it out of the way,

get extra training- 10 Avoid, get help from other resources



The color of the bars tells us the general kind of activities associated with the category: •Green: Promoting, selling, persuading, influencing,

teaching •Red: Building, working with hands, physical, outdoors,

practical solutions •Yellow: Tracking, measuring, using data, systems and processing

•Blue: Thinking, planning, strategizing, designing, creating, ideas


Areas of Interest

Persuasive• Interest in activities involving communication• Influencing, making a case to support• Presentations, selling, teaching, coaching• Providing support that changes minds

Social Service

• Being involved in roles focused on helping others/make a difference

• Wants to see the benefit to associates or clients• Advocate, ombudsman, representative, case manager• Troubleshooter, problem-solver, client services


Areas of Interest

Mechanical• Roles that are considered hands-on, physical• Positions that are practical, immediate, action-oriented• Operations, safety, transportation, military or working

with these types of clients

Scientific• Roles including analysis, study, research• Positions that include problem-solving, investigation• Interest working with complex issues, planning

alternate approaches


Areas of Interest

Outdoor• May enjoy working outdoors or with

a view of outdoors• Interest in the natural environment, weather, nature, wildlife• Involvement with ecology, conservation, sustainability,

preservation• Involved with clients from these industries


Areas of Interest

Numerical• Utilizes data, deals with facts and figures• Tracks, measures, organizes• Involved with efficiency, best practices, formulas for

success• Uses historical data, precedents

Clerical/Administrative• Uses systems, procedures, protocols• Likes to see order and organization• Infrastructure, best practices, archiving, copyrights• Editing, proofing, organizing


Areas of Interest

Artistic

• Visual activities• Creativity• New ideas• Design, layout

Literary• Use of language• Verbal communication• Writing, editing newsletter, correspondence, text


Areas of Interest

Musical• Appreciating ‘harmony’ in conversation• Promotes cooperation between individuals and

team members• Particularly aware of auditory influences in the

workplace


Work approach and job satisfaction

• Job If you approach work as a job, you focus primarily on the tangible rewards. The nature of your work tasks may or may not hold interest for you.

• Career If you approach work as a career, you focus on advancement. You want to be highly regarded for your work in your field and are motivated by the status and prestige that come with the job. The nature of your work tasks will most likely hold

interest for you in order to sustain the energies required.


Work approach and job satisfaction

• Calling or fulfillment If you approach your role as a calling or fulfillment,

you focus on the work itself.

You work less for tangible reward and more for satisfaction and contribution.

What is your approach? One approach isn’t necessarily better

than the others. But it is important to reflect on why you work

if you are unsatisfied. Think about what draws you to your

current job and use some of our analysis tools.


My Job Description – Office Manager


My Interests


Interests as jobsArea of Interest Job functions Personal Activities

Social Services Mentor, development, coach, training

Community volunteer

Persuasive Presentation, communication, marketing, sales

Political campaigner, fund raising

Artistic Design, curriculum development, strategy

Landscaping, Interior design, Jewelry making,Painting

Literary Technical writer,course design, public relations

Keep a journal,Reading, blogging

Musical Coach, strategypresenter

Music collectorFan of artist


Interests as jobsArea of Interest Job functions Personal Activities

Scientific Problem solver,analyst, detective

Museums, mysteries, Discovery TV

Outdoor Facilities, work space design, transportation

Sports, biking, outdoor recreation and exercise

Mechanical Operations,logistics

Woodworking,building crafts

Numerical Fiscal, analystscreating spreadsheets

Managing personal/family data

Clerical Systemsadministration

Genealogy research,organization


Areas of Interest

Double your satisfaction by using combinations of our highest interests

Persuasive and Social Service:

Scientific and Numerical:

Artistic and Persuasive:


Areas of Interest

Triple your satisfaction by avoiding your lowest Areas of Interest

Numerical

Persuasive

Literary

Mechanical


Common questions about scores

“I would like to incorporate more of my Literary interest into my current role, but nothing like that is part of my job description. What can I do?”


Practicing Areas of Interest

How much control do we have over our own Interests?

1. Original job choice (job title)

2. Daily task prioritization

3. Task avoidance

4. Choices to learn new skills, know more; buy books on specific topics


Practicing Areas of Interest

Think about your last week at work

What could you have done to bring more Interests into the job you are doing?

What will you try next week?


Practicing Job Satisfaction

ARTISTIC IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Learn software that enhance presentations• Surround yourself with visual reminders of what is

pleasing to you• Learn more about cultural customs and fashions

LITERARY IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Take courses in business writing and presentations• Get involved in contributing and editing of formal

correspondence to both internal and external customers• Create a development plan that includes reading books that

are relevant to your career and your organization



MUSICAL IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Rather than listen to music while working, plan to set aside concentrated times, such as lunch, where you can fully appreciate what you are listening to

SOCIAL SERVICE IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Get involved in your company’s volunteer programs• Become a mentor to someone in your work

environment, teaching and transferring skills• Take courses in basic counseling and or teaching

techniques



PERSUASIVE IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Take courses in public speaking and the small group process

• Join others who are also interested in debate, selling, and even interactive sports

MECHANICAL IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Get training or continued education on new technologies, including electronics and hardware

• Read or subscribe to magazines of the trade• Offer assistance to those who have difficulty in this area



OUTDOORS IF YOU SCORE IS HIGH, TRY THESE THINGS:

• Make time to get outdoors a couple of times a day for brief periods• Start or join classes in physical conditioning• Get involved in projects involving physical exertion in addition to

mental effort

SCIENTIFIC IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Research competitors in your field and in your job position• Get involved in scientific discoveries, experiments, complex

analyses • Learn about things that challenge your organization, your team,

and help find solutions through investigation



CLERICAL IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Organize yourself and assist others who may have difficulty with staying organized

• Take courses in time management and software that enhance project management

• Set up systems and infrastructures that benefit the efficiency of your team

NUMERICAL IF YOUR SCORE IS HIGH, TRY THESE THINGS:

• Take courses in financial management that increase your knowledge of the big picture

• Get involved in review and assistance with those who struggle with accuracy of reporting the details and numbers

• Learn more about utilization of spreadsheets and how they can enhance the reporting of information from your team/department



Taking it to the next level

What can you do to help others experience more of their Interests in the work involvement?

Managers and leaders who want to maintain high levels of satisfaction in the workplace MUST understand the needs and interests of each member they supervise.


Facts critical to you and your organization

• High levels of job satisfaction of its workers strongly suggest a workforce that is motivated and committed to high-quality work performance.

• Therefore, increased productivity would seem an automatic by-product.

• Low levels of job satisfaction strongly suggest a workforce that is not motivated, lacks interest or commitment.


Facts critical to you and your organization

Job satisfaction can show up as• Fewer grievances and complaints• Lower absenteeism• Less turnover or need for terminations• Improved attendance• Improved morale• Better physical and mental health• Occupational success• Organizational sustainability



Get moving

1. Decide what you want more of

2. Take action steps that will help you get what you want

3. Ask for more of a kind of task or to reinforce a particular kind of work

Enjoy!


Louise [email protected]

Patti Corbett [email protected]

CONTACT US

Developing a communication stylethat helps your career

Presented by Corbett Consulting Group, LLC and the Network of Executive Women

NEW Deeper Dive webinar series

Webinar 2 | November 19, 2010

SEE YOU NEXT MONTH

you can get satisfaction from your job presented by corbett consulting group, llc and the network of...

Documents

ccg theory of job satisfaction

satisfaction enjoyment

task satisfaction

concert satisfaction

career copyright

confucius copyright

work performance copyright

daily basis copyright