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TRANSCRIPT
WHY HOSTED PBX
Organizations of all sizes are moving their business-critical services such as email, storage and business process apps to the cloud, because it is more cost-effective and flexible. They are moving their phone systems to the cloud as well – and they are choosing Hosted PBX.
Hosted PBX delivers carrier-class cloud PBX and hosted business phone services with all the features organizations expect from a traditional phone system — plus unified communications. Services such as instant messaging, mobile apps, video conferencing and more.
Hosted PBX takes all guesswork away by offering a cost-effective, pay-as-you-grow service. It doesn’t skimp on quality or features, it won’t hurt the bottom line and it will continue to deliver innovative services year after year.
THE VALUE OF HOSTED PBX
Traditional phone systems and PBXs are expensive to maintain and require a large capital investment to update or replace.
• Hosted PBX removes capital expenditures and long-term operating costs for hardware, maintenance and installation.
• Hosted PBX doesn’t require organizations to have dedicated systems engineers and support staff to keep their phone system running.
• The Hosted PBX pay-as-you-go pricing model lets organizations pay for what they use and add services when needed.
• Hosted PBX can integrate with an organization’s existing phone system, helping protect their existing investments while layering on new services and features.
Hosted PBX
OpEx CapEx
Staff
Maintenance
Redundancy
Technology Refresh
Real Estate
Power/Cooling
On-Premises Alternatives
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THE BENEFITS OF HOSTED PBX
The right Hosted PBX solution must be simple to use, and not require IT support. However, making services easy to use doesn’t mean limiting capabilities. Hosted PBX delivers tools that improve user productivity and customer engagement. It has the scale and administrative tools to support one location or one thousand; offering the same features. And Hosted PBX is ready built with the same proven equipment that supports millions of lines at service providers across the country. Hosted PBX elements are anchored in geographically redundant data centers, offering peace of mind.
Media
Branch Office
Enterprise
Remote Office
Mobile
Users in branch offices or remote campuses connect to Hosted PBX
without the need for additional hardware or separate account
management.
Teleworkers can be connected via telephones, mobile apps,
or computer clients, becoming a seamless part of the
communications network.
Users stay connected when they are on-the-go using their smartphones and tablets. The iOS and
Android apps act as their business phone using the same number and providing UC features such as
presence, instant messaging, conferencing, and more.
From 5, 10 or 10,000 users Hosted PBX scales to meet the needs of any size organization.
FLEXIBILITY
Time – it’s you and your team’s most important resource. Hosted
PBX is designed to make users more productive wherever they need to work. In the office, in a home office, a hotel room, an
airport or a coffee shop, Hosted PBX keeps users connected and makes them more responsive to
co-workers and customers.
MOBILITY
Imagine a unified communications solutions that allows one phone
number to follow users wherever they go— accessible from their desk, smartphone, tablet, or on
their laptop; from anywhere with an Internet connection. This is
Hosted PBX – your mobile office.
EXPANDABILITY
With traditional systems, you have to plan and pay for future growth
before you need it. Hosted PBX lets you pay for what you need; adding, changing, moving users as needed.
With Hosted PBX, there are no hidden hardware costs and you can
manage all locations from one account.
HOSTED PBX
HOSTED PBX SERVICES
Looking for a business phone service that delivers a full suite of communication tools? Hosted PBX provides the flexibility to jump into cloud communications or migrate from your existing solution.
Hosted PBX does all of this without customers having to install or maintain special telephony equipment and infrastructure. A web portal allows organizations to easily add, remove, and update users without special training or IT staff.
With just a phone and a network connection, users are ready for work. With the same phone number, Hosted PBX extends the capabilities of the phone system to smartphones, tablets, Windows and Mac clients, or even a web browser. Users gain the flexibility to choose how they want to use Hosted PBX regardless of whether they are in the office, on the road or working from home.
TRADITIONAL BUSINESS VOICE SERVICES:
• HD Voice Quality• Voicemail• Find Me/Follow Me• Assistant Console (Boss/Admin)• Assistant Support/Boss Controls• Attendant Console• Call Center/Hunt Groups• Conferencing
ADVANCED FEATURES:
• Call Grabber• UC Collaboration• Audio Conferencing Bridge• Video Conferencing• Presence/Instant Messaging• Smartphone/Tablet Presence & Calling• Web-based, Computer-Based and
Mobile End-User Clients
Packages include monthly recurring service price and unlimited domestic long distancePhone pricing is leased per month2-Year or 3-Year term agreements
YADTEL HOSTED PBX PACKAGES
• Ad hoc Conferencing• Alias Routing/Ext. Dialing• Anonymous Call Rejection• Busy Lamp Field • Call Forward Always• Call Forward Busy• Call Forward DND• Call Waiting • Caller ID Name/Number• Caller ID Private/Public
Name/Number• Caller ID Block • Caller ID Permanent Block• Caller ID per Call Block• Class of Service Restrictions• DID / DOD • End User Web Portal• Analog Fax Line (T.38)• Hotline (phone dependent)• Short Dialing Codes• Music on Hold • Account Codes • Find Me Follow Me
Sim Ring/Sequential Ring• Call Park DN / Retrieval• Call Park System / Retrieval• Call Pickup Directed• Call Pickup Group
• Call Screening by Call Type, Time of Day, Number
• Call Transfer Blind• Call Transfer Supervised• Call Transfer to Speed Dial• Configurable Calling Line ID• DND • Extension Dialing• Hunt Groups • Intercom • Selective Call Rejection• Basic Voicemail (TUI only)• Call Grabber
ADVANCED PACKAGE Includes Unified Communications
Includes Base Package features plus:
• Unified Messaging (portal and mobile client)
• Desktop Client for Windows • Desktop Client for MAC • Instant Messaging • Presence
• Video Calling • Smartphone/Tablet Features • Mobile Client for iPhone • Mobile Client for Android • Mobile Client for Tablet
Every customer account comes with one Auto Attendant included for the main line
OPTIONAL FEATURES
• Voicemail • Additional Auto Attendant• Voicemail Transcription • Meet-Me Conferencing
(50/100/150/200 party)• Screen Sharing
(10/30/50 party)• Multiparty HD Video
Conferencing (10/30/50 party)• Call Recording +storage• Cloud-fax • UCD/Call Distribution • Hunt Groups/ UCD
Wallboards• Attendant Console Client
BASE PACKAGE
HOSTED PBX PHONES
Leverage the power and flexibility of Hosted PBX on a variety of industry standards, SIP-based business phones. Select the right device for each work environment: a speakerphone in the conference room, an attendant console for the receptionist, or a video-enabled display phone for an executive. No matter which phone you choose, Hosted PBX services will make it a powerful communication and collaboration tool.
POLYCOM AND YEALINK - TRUSTED PARTNERS FOR IP PHONES
Not only does Hosted PBX support a wide-range of IP phones but we have forged a partnership with the market leaders — Polycom and Yealink. This ensures ease of deployment, a quality user experience and support you can count on.
Polycom and Yealink are global brands that specialize in voice communications, video conferencing, and collaboration solutions with best-in-class quality, innovative technology and user-friendly experience.
Hosted PBX delivers standards-based SIP call control that is compatible with hundreds of brands and models of phones. We simply can’t test every brand or model so we focus our interoperability guides on the most popular products.
VVX150
T40G
VVX350
T46S
VVX501VVX250
T42S
VVX450
CP920
IP5000
W52T40G T42S CP920T46S W52
UNIFIED COMMUNICATIONS
Hosted PBX not only delivers carrier-class telephony throughout the office and enterprise, it also enables employees on-the-go to stay connected. Feature-rich apps for both iOS and Android connect smartphones and tablets to Hosted PBX telephony, conferencing, and collaboration services providing an in-the-office experience from virtually anywhere.
ONE PHONE NUMBER SIMPLICITY
The demand for mobile enterprise communications is growing at record speeds as more of the workforce is working on-the-go or from remote offices. It’s hard for organizations to keep users connected, to provide quality phone services and deliver advanced collaborative tools. Hosted PBX solves this by giving organizations the ability to deliver feature-rich telephony and unified communications services directly to smartphones and tablets over Wi-Fi and 3G/4GLTE. With Hosted PBX, users have just one phone number that can simultaneously be used by a desktop phone as well as clients for Windows, iOS, and Android – making it easy to work from anywhere.
ONE BUSINESS DIRECTORY WITH PRESENCE & IM
Hosted PBX provides a single business directory that provides presence information and instant messaging. Easily see who is online, on the phone, away, or offline. Presence is built into every Hosted PBX smartphone app, making it easy to see everyone’s status and send them an instant message or make an audio or video call with just one touch.
CALL GRABBER - TAKE YOUR CALL WITH YOU
We have all been in the situation where we are on a call at our desk but needed to leave the call, missing important information or had to be late for the next appointment. Call Grabber lets users take the call with them. One click and the call is grabbed from the desk phone and transferred to Smart Office, quickly and seamlessly. Easily grab the call again from your desk phone or other Hosted PBX client.
CONFERENCE CALLS
The Hosted PBX iOS and Android apps are integrated with the Hosted PBX MeetMe conferencing service. Any time you host a call you’ll see the names or caller-ID of each participant that joins (or leaves) the conference. You’ll never wonder if someone is quietly listening in or waste your time taking a roll call.
PHONE AND UNIFIED COMMUNICATIONS SERVICES
Hosted PBX PC and Mac clients can replace or complement a traditional business phone. Use them in the office, in a home office or on the road; anywhere you have your computer and Internet access you have complete unified communications. Find co-workers using the built-in corporate directory, see their presence status, send/receive instant messages and make/receive voice and video calls. The client shares your business phone number, even if you also have a desk phone and/or a mobile client. The Windows client also includes a communication toolbar for Outlook and is supported on Windows tablets with touchscreen interfaces.
Smart Office for iOS and Android Smart Office for iOS