xxi nordiske kommuneforskningskonferanse universitetet i oslo 22.- 24. 11. 2012
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XXI Nordiske kommuneforskningskonferanse Universitetet i Oslo 22.- 24. 11. 2012 Towards the Virtual Municipality - And a Case for (More) Virtuous Research Harald Baldersheim Dept of Political Science University of Oslo. Three topics: Trajectories of digital transformation - PowerPoint PPT PresentationTRANSCRIPT
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XXI Nordiske kommuneforskningskonferanseUniversitetet i Oslo 22.- 24. 11. 2012
Towards the Virtual Municipality- And a Case for (More) Virtuous Research
Harald Baldersheim
Dept of Political ScienceUniversity of Oslo
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Three topics:
Trajectories of digital transformation
Mechanisms of digital transformation
Research on digital transformation
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Electronic apps for...Infor-mation retrieval
Communi-cation
Partici-pation
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Electronic apps for...
The city as...Political
arenaService
providerCommunity
Infor-mation retrieval
Communi-cation
Partici-pation
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Electronic apps for...
The city as...Political
arenaService
providerCommunity
Infor-mation retrieval1 wayCommuni-cation2 way
Citizen Empower mentPartici-pation# way
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Electronic applications for...
The city as...Political arena Service provider Community
Information retrieval
More transparency through searchable electronic archives, webcasting of meetings
Easier access to city services through service catalogues, quality checks
Mutual citizen awareness through e-catalogues of civic groups
Communication
Participation
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Electronic applications for...
The city as...Political arena Service provider Community
Information retrieval
More transparency through searchable electronic archives, webcasting of meetings
Easier access to city services through service catalogues, quality checks
Mutual citizen awareness through e-catalogues of civic groups
Communication Better informed deliberations through web forums, issue-specific discussion groups
Better targeted services throughe- complaints procedures, online satisfaction surveys
More civic interaction throughonline meetings
Participation
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Electronic applications for...
The city as...Political arena Service provider Community
Information retrieval
More transparency through searchable electronic archives, webcasting of meetings
Easier access to city services through service catalogues, quality checks
Mutual citizen awareness through e-catalogues of civic groups
Communication Better informed deliberations through web forums, issue-specific discussion groups
Better targeted services throughe- complaints procedures, online satisfaction surveys
More civic interaction throughonline meetings
Participation More extensive participation through i-voting, e-budgeting, e-consultation
More quality throughinteractive service provision
Enhancement of community life throughnetworked social capital formation
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The city as…
Transformation into what?
Political arena
Service provider
Com-munity
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The city as…
Digital TransformationFrom To
Political arena
Representative democracy
Self-representation
Service provider
Community
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The city as…
TransformationFrom To
Political arena
Representative democracy
Self-representation
Service provider
Equitable service provision
Self-service
Com-munity
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The city as…
TransformationFrom To
Political arena
Representative democracy
Self-representation
Service provider
Equitable service provision
Self-service
Com-munity
Cohesion through social capital
Cohesion through digital capital
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But what is the mechanism of transformation?
Authority? Command? >> reforms
Rewards? Self-interest? >> bureau-shaping
Proximity? Diffusion? >> ripples in the water
Playfulness? Briccolage? >> disjointed construction
Chance? Garbage Can? >> chance encounters
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But what is the mechanism of transformation?
The fundamental transformative mechanism of ICTs:
Intelligence enhancement
): Faster and qualitatively better information retrieval and processing
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Digital transformation of governance into
The digital commons(discursive society; wisdom of crowds)
?
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Digital transformation of governance into
The digital commons(discursive society; wisdom of crowds)
or
Tragedies of the digital commons(tyranny of digital demagogues; flash mobs; Big Brothers)
?
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The city as…
- Digital TransformationFrom To
Political arena
Representative democracyTrust in govt.
Self-representationDistrust in govt
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The city as…
- Digital TransformationFrom To
Political arena
Representative democracy
Self-representationDistrust in govt
Service provider
Equitable service provisionStreet-level bureaucrats
Self-serviceScreen bureaucrats
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The city as…
- Digital TransformationFrom To
Political arena
Representative democracy
Self-representationDistrust in govt
Service provider
Equitable service provision
Self-servicePrivatization
Com-munity
Cohesion through social capitalCaring neighbourhoods
Cohesion through digital capitalSurveillance society
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Strategies of research:
Take advantage of «The municipal laboratory»
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Strategies of research:
Take advantage of «The municipal laboratory»
-Numerosity* -Propinquity* *Thanks, Peter John
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Strategies of research:
Take advantage of «The municipal laboratory»
-Numerosity -Propinquity
+ Contextuality
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Strategies of research:
Take advantage of «The municipal laboratory»
-Numerosity – test variance models -Propinquity – test process models
-Contextuality - test pragmatic models
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Strategies of research:
Take advantage of «The municipal laboratory»
-Numerosity – test variance models more digitalization, more democracy?
-Propinquity – test process models social media as change agent for local democracy?
-Contextuality - test pragmatic models how have local actors used social media to improve citizen relations?
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Ethics for local govt researchers
needed more than ever!
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Ethics for local govt researchers
Remember:
There are people behind the numbers!
There may be victims behind the change!
Solutions are often oversold!
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Ethics for local govt researchers
Remember:Beware of:
There are people behind the numbers!- The number cruncher’s backlash
There may be victims behind the change!- The model monger’s pit
Solutions are often oversold!- The advocacy trap