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BYO: Freedom for Employees, Simplicity for ITPatrick Irwin – Senior Product Marketing Manager

Several forces are driving BYO

Devices People Places

Devices TREND“Consumerization”

Enterprise

Consumer Consumerization will

force more IT change over the next 10 years than any other trend.

Consumerization

The PastThe Present

#@!*$

Family PC | Work PC Personal Laptop | Tablet | Smartphone

“How many different computing devices

do you use on a daily basis?”

1 2 3 4 5+Worldwide Survey of Corporate Employees

February 2011, Citrix Systems

42%

34%

16%

6%2%

Don’t fight it. Feature it.

PeopleTRENDThree generations of employees

Understand the employee• Companies can have up to 3 generations of employees

•Baby Boomers (1946 ~ 1964)•Generation X (1965 ~ 1979)•Echo Generation (1980 ~ 1990)

• Work habits have shifted from generation to generation

Boomers, Xers & Echos….


Baby Boomers(1946 ~ 1964)

Generation X(1965 ~ 1980)

Echo(1980 ~ 1990)

Instant messaging is…

Another distraction popping up on my

screen

A good, quick way to get things done

Like breathing – I can carry on seven

conversations at once

Text messaging is… For “techie” kids Good for short messages

What I do all day long

Source: CoreNet Global


Source: CoreNet Global

Baby Boomers(1946 ~ 1964)

Generation X(1965 ~ 1980)

Echo(1980 ~ 1990)

PowerPoint is… Effective and professional

My right arm Pretty boring and hard to make interesting

Face to face meetings are…

Vital Key, I need to know people to

understand what’s important

Uncomfortable, confrontational and

overly formal

• Born between 1980 ~ 1990

• New to the workforce

• They prefer BYO

• Self service is expected

• On demand is the norm

• They have been consuming info from the internet… for years

• IM, Text Messaging, Video – primary form of communication

• They work a “little differently” than previous generations…

Echo Generation

PlacesTRENDThe “Everywhere Employee”

“How many days a week on average do

you work outside the office?”

Worldwide Survey of Corporate EmployeesFebruary 2011, Citrix Systems

0

1-2

3-4

5

21%

52%

15%

12%

Supporting Devices, People & Places

Devices People Places

How can I embrace these trends and support BYO-C?3

How can I do this and…Be secure

Simplify things for IT

Bring value to the company?

Users IT

Traditional Computing

Network ServersManagement SecurityDevices

Delivery Network

Receiver Controller

DeliveryNetwork

Data Center

Receiver Controller

DeliveryNetwork

Data Center

Citrix Receiver XenDesktop

securitymobility

mobilityflexibility velocity

productivity

IT as an On-demand Service

Informal BYO

Or

Formal BYO?

Creating a BYOC program

1Survey Your Employees

2Stipend

3Corporate Policies

4Security

5Program Rules

Employees were enthusedTheir choice was outside what IT offered

Willing to take on the added responsibility

Believed they would be more productive and also happier

54321

IT was also enthusedReduce dependency on IT to procure and manage laptops

Believed we would save both time and expense

Felt it was important to keep it simple and provide it as self service

Start with an internal survey

Identify existing cost, then the Stipend

1. Review your existing cost 2. Identify your existing costs 3. Define the cost savings target4. Offer a stipend that motivates

employees5. Align the duration of the

program6. Define proration policy if

someone leaves

54321

$2,100 StipendThree Year Cost:$2,500 ~ $2,600

521Review the program with HR and Legal

Do your existing policies apply ?– Our focus was to keep the rules

the same for all– Policies are in effect for managed

and BYOC devices

We Found That All Existing Policies Did In Fact, Apply to BYOC Participants

3 4

Network

SSO

Active Directory

App Virtualization

Antivirus

Two-factor Authentication

Perimeter Firewall

Intrusion Detection and Prevention (IDS / IPS)

Web Filtering

Threat Management

CitrixReceiver

Access GatewaySSL VPN XenDesktop

Data Center

321Review your existing security 4 5

Develop the rules, then present the concept

1. Manager’s approval2. $2,100 stipend for a laptop and

3 year maintenance3. If you leave the company

before 3 years, we will pro-rate the stipend

4. Return your managed laptop to your manager to create a loaner program

5. BYOC hardware issues are addressed by the vendor

421

6. Antivirus required on all BYOC laptops

7. Remote connection through the Receiver™/ Access Gateway

8. All apps delivered (online and offline) from the datacenter

9. Provision your apps through Citrix Receiver

10. All existing corporate policies apply

3 5

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