x, y and boomers, oh my! working with different generations · baby boomer gen x gen y take pride...
TRANSCRIPT
X, Y and Boomers, Oh My! Working with Different Generations
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Demographics
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Baby Boomer Gen X Gen Y (Millenials)
Work, work, work! It's what we're about! • Born 1946 – 1964 • 74.9M
Work. Work more with flexibility. Work even more? Let’s talk! • Born 1965 - 1980 • 65.8M
Work flexibility anywhere, but I need complete access to information and the answer 'Why?' Work anytime … on my terms. Work even more? I have social obligations. • Born 1981 – 1997* • 75.3M
*No chronological age set yet
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Who’s Who?
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Who’s Who?
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Who’s Who?
Workforce in 2016
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Boomers 17%
Gen X 32%
Millenials 50%
Vets 1%
Is it True What We Say About Them?
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Baby Boomers
are SLOW
Xers are LAZY
Millenials are
ENTITLED
Shaped by Their Times
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Baby Boomer Gen X Gen Y
Rosa Parks Cuban missile crisis Civil rights act Landing on the moon MLK march and assassination Vietnam Kennedy assassination
Challenger disaster Fall of Berlin wall Corporate layoffs Rodney King beating Desert Storm Energy crisis Rise of personal computer
TV talk shows OK City bombing Columbine Google founded as search engine Girls’ movement
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Gen Y (Millenials)
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How do we work effectively with them?
Gen Y (Millenials)
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How do we work effectively with them?
Provide structure
Provide leadership and guidance
Encourage self-assuredness
Facilitate, don’t direct
Make it fun
Promote work-life integration
Connect them to the mission Provide context
Set clear expectations
Let them try
Gen Y (Millenials)
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How do we work effectively with them?
Provide structure
Provide leadership and guidance
Encourage self-assuredness
Facilitate, don’t direct
Make it fun
Promote work-life integration
Connect them to the mission Provide context
Set clear expectations
Let them try
Boomers
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How do we work effectively with them?
Boomers
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How do we work effectively with them?
Do it their way before you fix it
Ask for unsaid specifics
“Draft” doesn’t actually mean “draft”
Respect goes a long way
Talk, don’t email or text
Ask them to mentor
Be patient with change
Boomers
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How do we work effectively with them?
Do it their way before you fix it
Ask for unsaid specifics
“Draft” doesn’t actually mean “draft”
Respect goes a long way
Talk, don’t email or text
Ask them to mentor
Be patient with change
Communicating Across Generations
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Text me Call
me
Emailme
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Baby Boomer Gen X Gen Y
Take pride in their work, but derive rewards from recognition received for their contributions
Fair compensation and the opportunity to earn extra for doing extra, opportunities to build skills, enjoyable atmosphere
Fun and stimulating work environment, control over environment
“Value my expertise”
“Coach me, but don’t get in my way while I’m trying to get the job done”
“Let me try, let me figure it out”
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Baby Boomer Gen X Gen Y
• Value their experience • Train them to use
technology • Show them how they’ve
“earned” it • Allow them to make
decisions
• Feed them • Celebrate, have parties
(but not on their time, on work time)
• Provide meaningful work
• Allow freedom, connect at their level
• Room for sharing • Macro manage • Provide meaningful
work • Communicate often and
on their terms • Include them in
decision-making
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human connection