www.sti-innsbruck.at © copyright 2008 sti innsbruck birgit juen
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www.sti-innsbruck.at © Copyright 2008 STI INNSBRUCK www.sti-innsbruck.at
Birgit Juen
www.sti-innsbruck.at
About
• “offers simple online brand, reputation management and performance benchmarking tools for hotels that help turn online reviews and social media feedback into actionable business intelligence”*
• Found in October 2010• Founders: Kim van den Wijngaard & Peter Boermans• Based in Amsterdam, NL• Raised 1 Mio $ in 2012• Currently 3 developers, partly outsourced to Pakistan• http://www.olery.com/
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* http://techcrunch.com/2012/01/27/hotel-reputation-management-software-maker-olery-raises-1-million/
www.sti-innsbruck.at
Products – Olery Reputation
• All your reviews in one place• Monitors nearly 100 sources
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www.sti-innsbruck.at
Products – Olery Reputation
• All your reviews in one place• Monitors nearly 100 sources• Monitors competitors
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www.sti-innsbruck.at
Products – Olery Reputation
• All your reviews in one place• Monitors nearly 100 sources• Monitors competitors• Generate Reports
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www.sti-innsbruck.at
Products – Olery Reputation
• All your reviews in one place• Monitors nearly 100 sources• Monitors competitors• Generate Reports• Guest Experience Index:
“indicates guests’ general perceptionsof your hotel quality”“data from nearly 100 review sitesand Online Travel Agencies (OTA’s)in conjunction with a proprietaryalgorithm, developed by Olery incooperation with the VU Amsterdam, to calculate a general weighted score on a scale from 1 to 100…”http://www.olery.com/guest-experience-index/
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www.sti-innsbruck.at
Products – Olery Reputation
• Review Sites Database: https://reviewsites.olery.com/?_ga=1.261406157.1156616960.1390828335
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www.sti-innsbruck.at
Products – Olery Reputation
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• Pricing: http://www.olery.com/reputation/pricing/
www.sti-innsbruck.at
Products – Olery Feedback
• http://www.youtube.com/watch?v=XuN3RJo-hnA
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www.sti-innsbruck.at
Products – Olery Feedback
• Pricing: http://www.olery.com/feedback/pricing/
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www.sti-innsbruck.at
• Partners:
• Free Pocket Guide: Everything a Hotel Manager should know about Online Reputation management http://www.olery.com/wp-content/uploads/2013/10/Online_Reputation-Management_for_Hotels_pocket_guide.pdf
• How-to Guides:
Further information
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