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www.Highmixlean.c om Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Using S&OP in Companies with Lean Manufacturing Lean Manufacturing Bill Kerber, CFPIM

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Page 1: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

www.Highmixlean.com

Best of the BestSales and Operations Planning

Conference

Using S&OP in Companies with Using S&OP in Companies with Lean ManufacturingLean Manufacturing

Bill Kerber, CFPIM

Page 2: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Agenda Agenda

A few thoughts about Executive S A few thoughts about Executive S & OP and Takt Time& OP and Takt TimeExecutive S & OP StrategiesExecutive S & OP Strategies::

1.1.LevelLevel

2.2.ChaseChase

3.3.HybridHybrid

Material Procurement practicesMaterial Procurement practicesPush versus PullPush versus Pull

Negotiations and planningNegotiations and planning

Questions and AnswersQuestions and Answers

Page 3: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Lean & Executive S&OP Do Different ThingsLean & Executive S&OP Do Different ThingsLean & Executive S&OP Do Different ThingsLean & Executive S&OP Do Different Things

Lean ManufacturingLean Manufacturing Lean emphasizes/focuses on flow.Lean emphasizes/focuses on flow. It also has a focus on eliminating waste from processesIt also has a focus on eliminating waste from processes Strong on executionStrong on execution Drives improvements to the operating environmentDrives improvements to the operating environment Flow works best with stable and linear demandFlow works best with stable and linear demand

Executive S&OPExecutive S&OP Tools for forward decision-makingTools for forward decision-making Strong on planningStrong on planning Long future horizonLong future horizon Balances demand and supply across the supply chainBalances demand and supply across the supply chain Can be used in many different environmentsCan be used in many different environments

They work best when they work together!They work best when they work together!

Page 4: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Takt timeTakt time

Demand rate?Demand rate?

oror

Production Rate?Production Rate?

Page 5: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Takt time and Executive S & OPTakt time and Executive S & OP

Current Lean definition has Takt time Current Lean definition has Takt time as effective working time divided by as effective working time divided by demand ratedemand rate

In most circumstances, we would be In most circumstances, we would be better off making it effective working better off making it effective working time divided by Production rate (from time divided by Production rate (from S&OP plan)S&OP plan)

Page 6: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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What does Takt Time Do?What does Takt Time Do? Sets the “Beat” in the form of pitch for Sets the “Beat” in the form of pitch for

production. production. Determines how many people work in Determines how many people work in

assembly jobs.assembly jobs. Provides “the bar” for operator balance Provides “the bar” for operator balance

charts for line balancing.charts for line balancing.

For all of these, takt would be better For all of these, takt would be better represented by the production rate from represented by the production rate from S&OP.S&OP.

Page 7: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Traditional Executive S&OP Traditional Executive S&OP StrategiesStrategies

Make to StockMake to Stock

Make to OrderMake to Order

Finish to OrderFinish to Order

Page 8: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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We have also have three We have also have three production strategiesproduction strategies

Level- Most often associated with Make to Level- Most often associated with Make to Stock. To achieve a level production, a buffer Stock. To achieve a level production, a buffer against variable demand must be used.against variable demand must be used.

Chase –Most often Make to order. Also could be Chase –Most often Make to order. Also could be called variable capacity.called variable capacity.

Hybrid-used in both environmentsHybrid-used in both environments Learning to See has couched this as making to Learning to See has couched this as making to

shipment or making to supermarket.shipment or making to supermarket.

Page 9: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Level Level

Buffer with finished goods Buffer with finished goods inventory inventory

(al a TPS) (al a TPS) Make to StockMake to Stock

Page 10: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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In this strategy there is no correct level of inventoryStock AmountStock Amount

Page 11: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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BOM Shape helps dictate strategyBOM Shape helps dictate strategy

In this ‘shape’ a few end items are made from many parts, materials, and components.

An example would be an equipment manufacturer such as automobiles, lawn mowers, capital equipment, etc. This shape lends itself to making to stock.

Levels # of Parts

Page 12: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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How Lean fits in: Make to StockHow Lean fits in: Make to Stock

Supermarket Here

Replenish Finished Goods on pull signal

Or create mix leveled Heijunka schedule and push to finished goods

Pull or Push to finished goods

Page 13: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Mix and Volume variability Mix and Volume variability definitionsdefinitions

Mix variability is a measure of how often Mix variability is a measure of how often the models and their variants actually the models and their variants actually are sold.are sold.

Volume variability is measured by Volume variability is measured by simply determining whether the total simply determining whether the total amount of work required in the factory amount of work required in the factory by the customer orders varies by the customer orders varies significantly from period to period. significantly from period to period.

Page 14: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Leveling Production mix versus Leveling Production mix versus sales mixsales mix

Forecast = 100 A, 50 B and 50 C this Forecast = 100 A, 50 B and 50 C this monthmonth

At 20 days in month, this is 10 per dayAt 20 days in month, this is 10 per day Production sequence = A B A C A B A C A Production sequence = A B A C A B A C A

B A C etcB A C etc The actual sales may not equal the The actual sales may not equal the

forecast.forecast. A finished goods inventory handles this.A finished goods inventory handles this.

Page 15: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Leveling MixLeveling Mix

Pull systems work better when mix is Pull systems work better when mix is leveledleveled

Shared resources can be synchronized Shared resources can be synchronized based on the production pattern.based on the production pattern.

Capacity requirements for the value Capacity requirements for the value stream will fit the average requirements stream will fit the average requirements during each interval.during each interval.

FIFO lanes are kept to a minimum with FIFO lanes are kept to a minimum with regards to the need to balance regards to the need to balance operations for mix.operations for mix.

Page 16: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Leveling mix in a high mix Leveling mix in a high mix environmentenvironment

High inventory investmentHigh inventory investment Potentially high obsolete inventoryPotentially high obsolete inventory Potential poor customer service Potential poor customer service

(reliant on forecast accuracy) (The (reliant on forecast accuracy) (The forecast will most likely be forecast will most likely be inaccurate, due to the high mix inaccurate, due to the high mix variability)variability)

Page 17: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Leveling only volumeLeveling only volume

The buffer for the value stream may The buffer for the value stream may (or needs to, or should) contain only (or needs to, or should) contain only high volume items high volume items

We need to have separate strategies We need to have separate strategies for high volume and low volume for high volume and low volume items when creating the schedule.items when creating the schedule.

Interval should be based on a time Interval should be based on a time slice of volume and the number of slice of volume and the number of items sold during the time slice. items sold during the time slice.

Page 18: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Leveling only volume, Cont.Leveling only volume, Cont.

More elaborate capacity planning is More elaborate capacity planning is necessary due to work content necessary due to work content variations caused by varying mixes variations caused by varying mixes of products being sold. of products being sold.

Cross training of operators is Cross training of operators is needed to handle required flexibility needed to handle required flexibility from various mixes as well as for from various mixes as well as for absentees absentees

Page 19: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Level Level

Buffer variability with lead-timeBuffer variability with lead-time

Make to OrderMake to Order

Page 20: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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BacklogBacklog

J F M A M J J A S O N D

Time

Dem

and Demand

Production

Backlog

Page 21: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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BOM ShapeBOM Shape

In this ‘shape’ many end items are made from a few raw materials.

An example would be an injection molding company

This shape suggests a make to order strategy.

Page 22: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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How Lean fits inHow Lean fits in

Make to Make to

OrderOrderMake to Make to

OrderOrder

Supermarket here

You must make the lead time fit market requirements!

Page 23: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Managing BacklogManaging Backlog

Market Lead Time

Variable Backlog

Production Lead Time

Page 24: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Managing BacklogManaging Backlog

Promised dates must be managed Promised dates must be managed one of two waysone of two ways• Fixed lead time, vary capacity if backlog Fixed lead time, vary capacity if backlog

exceeds allotted timeexceeds allotted time• Variable lead time, governed by an Variable lead time, governed by an

aggregate view of sold versus capacityaggregate view of sold versus capacity

Page 25: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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ChaseChase

Buffer variability with:Buffer variability with:• more flexible and agile more flexible and agile manufacturing resourcesmanufacturing resources

Page 26: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Chase StrategyChase Strategy

Production

Demand

Inventory (Backlog)

Page 27: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Takt time and ChaseTakt time and Chase

Takt time has a different connotation Takt time has a different connotation in this strategyin this strategy

Think in terms of units of capacity, Think in terms of units of capacity, such as with adding production in such as with adding production in chunks of lines, or adding time at the chunks of lines, or adding time at the same ratesame rate

Page 28: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Chase requires:Chase requires: Cross trainingCross training A way to know when to switch jobs A way to know when to switch jobs

during the workday (controlling flow)during the workday (controlling flow) Adding or subtracting labor by using Adding or subtracting labor by using

• Temporary employeesTemporary employees• OvertimeOvertime• SubcontractorsSubcontractors

OrOr Staff for peak periods and work on Staff for peak periods and work on

improvements when slowimprovements when slow

Page 29: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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HybridHybrid

Buffer variability with:Buffer variability with:• common component inventory (produce common component inventory (produce to stock)to stock)•finish-to-order with flexible finishing finish-to-order with flexible finishing capacity capacity

(Postponement)(Postponement)

Page 30: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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BOM ShapeBOM Shape

In this ‘shape’ many end items are made out of a few sub assemblies or intermediates that are made out of many unique raw materials and parts.

An example of this would be a pharmaceutical manufacturer with many package types from standard product (aspirin), personal computers, packaged chemicals

This shape lends itself to a postponement strategy.

Page 31: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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How Lean fits in : PostponementHow Lean fits in : Postponement

Supermarket Here

Pull Components based on usage

Assemble to order

Backlog management here

Stock management here

Page 32: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Supply chain issues from Executive Supply chain issues from Executive S & OPS & OP

Buying capacity or items in the long Buying capacity or items in the long term?term?• If capacity, rough cut capacity from the If capacity, rough cut capacity from the

Executive S & OP plan should be usedExecutive S & OP plan should be used• If items, must decide how to reconcile If items, must decide how to reconcile

plan with short term actualplan with short term actual

Page 33: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Supply Chain IssuesSupply Chain Issues

Choices for material purchasingChoices for material purchasing• PullPull• MRPMRP• Rough Cut PlanningRough Cut Planning

All will make have problems on long All will make have problems on long lead time itemslead time items

Mix sensitivity matters hereMix sensitivity matters here

Page 34: Www.Highmixlean.com Best of the Best Sales and Operations Planning Conference Using S&OP in Companies with Lean Manufacturing Bill Kerber, CFPIM

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Question & AnswerQuestion & Answer

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Thank You for AttendingThank You for Attending

Business cards are available.Business cards are available.

OrOr WWW.Highmixlean.comWWW.Highmixlean.com

OrOr 609-781-4830609-781-4830