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AnOrganizational Behavior

Class Presentation

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Under the supervision ofSir Ahmad Tisman Pasha

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Ahmad Mushtaqproudlypresents

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This Presentation

Ch 16

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Contents

• Performance Feedback

• Team Performance Evaluation

• The Union-Management Interface

• International Human Resource Practices

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Performance Feedback

• What is Performance Feedback?

• Why Provide Performance Feedback?

• Unpleasant for managers!!

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Reasons for ignoringPerformance Feedback

• Managers feel uncomfortable.

• Employees tend to become defensive.

• Inflated Assessment of own performance.

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Team Performance Evaluation.

• Same as performance feedback. (for teams).

• How to improve performance of teams?

• Tie the team's results to the organization's goals.

• Begin with team’s customers.

• Measure both team and individual performance.

• Train the team to create its own measures.

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The Union-Management Interface

• What are Labor Unions?

The Union’s Impact on Employee Performance and Job Satisfaction:

Union contract provisions forperformancecontingencies

Union trainingprograms,

apprenticeship,leadership, experience

Union restrictions onamount produced, speedof work, overtime, type ofwork allowed, productivitybargaining, specification

Of leader role

Union contractProvisions, openInformation on

Outcome distributions,Equitable distributions.

Motivation Ability PerformancesOutcome attainmentand job satisfactionx

Situational constraintsor facilitators

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Effects of Union on Employees

• Are union members more satisfied?

• Increase in Pay Satisfaction

• Negative effect on work satisfaction.

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International Human Resource Practices

• Select Appropriate Managers

• How to evaluate performance• Cultural Values are different

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Managing Diversity in Organization

Habitat International.

This company has become a role model for other businesses, disability advocates and the general

public.

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Managing Diversity in Organization

• Family-Friendly Workplaces.

• Diversity Training

• Mentoring Programs.