REF 90015

See MAX COMM™ Software package for installation CD-ROM

DOC #80206-22

STANDARD IMAGING, INC.3120 Deming WayMiddleton, WI 53562-1461

TEL 800.261.4446TEL 608.831.0025FAX 608.831.2202

Jun / 2011 ©2011 Standard Imaging, Inc.

WWW. .COM

2

General Precautions

WARNING:Proper use of this device depends on careful reading of all instructions and labels.

WARNING:An electrical shock hazard of up to 450 VDC is possible whenever the bias voltage is active. Always set the bias to 0 VDC whenever a device is connected to or disconnected from the MAX 4000.

WARNING:Electric shock hazard. Refer servicing to a� qua�lified individua�l.

WARNING:The MAX 4000 is not intended to be used in fla�mma�ble mixture a�tmospheres. Do not use with fla�mma�ble a�nesthetic mixture with a�ir, with oxygen, or nitrous oxide.

WARNING:Where applicable, Standard Imaging products are designed to be used with the versions of common radiation delivery devices, treatment planning systems and other products or systems used in the delivery of ionizing radiation, available at the time the Standard Imaging product is released. Standard Imaging does not assume responsibility, liability and/or warrant against, problems with the use, reliability, safety or effectiveness that arise due to the evolution, updates or changes to these products or systems in the future. It is the responsibility of the customer or user to determine if the Standard Imaging product can be properly used with these products or systems.

CAUTION:Input volta�ge on tria�x connector should be no greater than +5 V or -5 V.

CAUTION:Only connect the RS-232 serial port to equipment where no risk of externa�l volta�ge exists.

CAUTION:This device should never be submerged in water or a solvent to clean, or scrubbed with an abrasive cleaner. Do not drop or mishandle unit. Calibration factor changes may result.

CAUTION:Do not disassemble unit since it may result in change of calibration factor. Refer servicing to qua�lified individua�ls.

Warnings and Cautions alert users to dangerous conditions that can occur if instructions in the manual are not obeyed. Warnings are conditions that can cause injury to the operator, while Cautions can cause damage to the equipment.

CAUTION:Damaged or kinked ionization chamber ca�bles or extension ca�bles should not be used.

CAUTION:Upon power on, allow for proper warm up.

CAUTION:Charge measurements made in modes other than those used by the calibration agency may result in measurement errors which exceed the ca�libra�tion uncertainty.

CAUTION:When connecting or disconnecting an ionization chamber to the MAX 4000, set the bias voltage to 0 VDC.

CAUTIONThis revision of the user manual refers only to MAX 4000 units with a serial number starting with the letter F. MAX 4000 units with a serial number starting with the letter E should refer to user manuals with a revision number lower than 19 (See cover: 80206-19).

CAUTION:For best performance, select the lowest range possible for the intended measurement.

CAUTION:Use provided power supply or equiva�lent a�s identified by Sta�nda�rd Imaging. Contact Standard Imaging for additional information.

CAUTION:To ensure long-term performance of the internal battery, it is recommended to fully recha�rge the Ma�x 4000 Electrometer monthly.

3

Table of Contents

1. Unless operating on battery power, connect the detachable AC power cord to the provided Globtek®, Inc. power supply, attach the AC power cord to a grounded 120 VAC or 220/240 VAC 50/60 Hz power outlet, and connect the power supply to the MAX 4000 Electrometer power adapter input.

2. With nothing connected to the input connector of the MAX 4000, turn the power on and wait at least 10 minutes for the electrometer to warm up.

3. Select the desired Range of Operation, Low or High, with the arrow buttons, followed by the MODE/ZERO button.

NOTE: For best performance, select the lowest range possible for the intended measurement.

4. Press the Start button to perform the electrometer zero adjustment. This will take about one minute.

General Operation

PAGE

2 General Precautions3 General Operation5 Front Panel5 Rear Panel6 Setting up the MAX 40008 Using the MAX 400010 MAX COMM™ Software10 Maintenance11 Description of Symbols11 Parts and Accessories List12 Troubleshooting14 Fea�tures a�nd Specifica�tions19 Service Policy19 Customer Responsibility20 Warranty

3120 DEMING WAYMIDDLETON, WI 53562-1461 USAWWW.STANDARDIMAGING.COM

5. Connect the ionization chamber to the MAX 4000 and select the desired volt-age bias. Allow at least 10 minutes for the system to stabilize.

6. Verify the leakage of the ionization chamber is within the manufacturer’s stated acceptable limits.

7. Press and hold the MODE/ZERO but-ton and repeat the zeroing process in Step 3, but with the ionization chamber connected. This is the system zero adjustment.

8. Check the system leakage. Take a rea�ding without exposing the cha�mber to radiation. This reading should be less tha�n 0.1% of the fina�l signa�l ex-pected.

9. Measure the atmospheric temperature and pressure.

4

10. Turn on or insert the radiation source(s) and take at least 3 measurements. Fur-ther expla�na�tion of the Ra�nge, Trigger, Rate, Charge, and Rate/Charge modes can be found on pages 5-8.

11. Analyze the data taking into account the average of the readings, system leakage, temperature/pressure correc-tions, calibration factors and any other appropriate corrections to be made.

12. When all measurements are completed, set bias voltage to 0 VDC, turn off the MAX 4000 and disconnect the ioniza-tion chamber.

13. If using the power supply and if desired, disconnect the power supply from the MAX 4000 and disconnect the detach-able AC power cord from the power supply.

General Operation Continued

5

1

1 Power/Standby LED: When lit, the MAX 4000 is powered on.

2 Power button: Turns the unit on/off.

3 Battery Charging LED: When lit, the battery charger is energized and charg-ing the internal battery.

4 Input connection: A standard two lug, BNC, tria�x connector for signa�l input. This connector features low leakage current properties. The signal current is carried on the central lead, the guard carries the high voltage and the outer-most ring is ground.

0-450 VDC / 350 µA ma�x To protect the input connector, always

replace the chain cap when the MAX 4000 is not in use.

5 MODE/ZERO button: Press to tog-gle through the modes in the fol-lowing order: Range, Bias, Thresh-o ld Levels , Rate, Charge and Rate/Charge. Press and hold for 2 seconds to select the zero adjust-ment procedure and perform system zero.

.6 START/RESET button: Press to start

and stop timed charge collections in the Charge or Rate/Charge mode, or to re-set the display following a collection.

7 Arrow buttons: Press to toggle the Range selection, voltages in the Bias Mode, or to select the time period in-crements for taking a charge reading.

1 External reset switch: In the unlikely event that the device stops responding, use a small diameter rod to lightly press the internal button and reset the device.

2 RS-232 serial port: A standard 9-pin serial port for remote observation or data recording. This port is for con-nection to equipment where no risk of externa�l volta�ge exists.

3 2.1 mm Battery Charger Input: Con-nect the battery charger to this input jack when charging the internal battery. Note: If the MAX 4000 is being used in a patient environment, do not plug in the charger. Connect to mains power through an isolation transformer only.

Front Panel Rear Panel

654

2 7

13

23

6

3. Use the MODE/ZERO button to select mode of operation. You may use the MODE/ZERO button to return to the range selection mode at any time.

Bias Mode

1. The charge level of the internal bat-tery is displayed in percent. When the battery capacity drops below 15%, the display will read “RECHARGE BAT-TERY.”

2. Use the arrow buttons to select the bias level from the following options:

-450 VDC

-300 VDC

-150 VDC

0 VDC

150 VDC

300 VDC

450 VDC

3. Press the MODE/ZERO button to select a mode of operation. You may return to the Bias Mode at any time to change the bias voltage.

CAUTION: When connecting or discon-

necting an ionization chamber to the MAX 4000, set the bias voltage to 0 VDC.

Setting up the MAX 4000

Before using the MAX 4000 to take measurements, perform the following steps to ensure accurate readings. The MAX 4000 features an automatic zero function and a convenient way to check battery status and bias level.

Auto Warm Up and Zero Adjustment

1. Turn on the MAX 4000. The display will count down a 10:00 minute warm up. The warm up may be bypassed by pressing the MODE/ZERO button. If you choose to bypass the warm up, be aware that repeatability and leakage specifica�tions ma�y not be a�chieved until 10 minutes has elapsed.

2. Select the desired Range of Operation, Low or High, with the arrow buttons, followed by the MODE/ZERO button. Press the Start button to perform the zero adjustment. This process will take 60 seconds.

3. The display will read “ZEROING COM-PLETE.” The MAX 4000 now defaults to the Bias Mode.

NOTE: Each Range of Operation must be zeroed upon initial use. To perform subse-quent zero adjustments, press and hold the MODE/ZERO button for two seconds.

Range Selection Mode

1. The measuring range of the MAX 4000 is displayed as High or Low. The actual numeric range is also shown to indicate the proper units of measurement for each range.

NOTE: For best performance, select the lowest range possible for the intended measurement.

2. Use the arrow buttons to select the de-sired range of operation. Range change is immediate.

7

Trigger Mode Threshold Levels

The MAX 4000 Electrometer has a trig-ger mode, which allows it to automatically detect the sta�rt a�nd stop of a� ra�dia�tion ex-posure by measuring the current crossing predetermined limit thresholds. The start and stop thresholds are set independently, with the default settings of start 0.8 pA and stop 0.5 pA. Threshold limits cannot be set to 0.0. When making measurements in the presence of larger leakage currents, it may be necessary to raise the threshold limits. Conversely, since the start threshold de-termines the minimum dose rate, it may be necessary to lower the thresholds for other measurements.

1. The threshold start and stop levels are displayed in pA and are adjust-able from 0.01 - 9.99 pA.

2. Use the START/RESET button to select the digit to adjust.

3. Use the arrow buttons to adjust the selected digit from 0 to 9.

4. Both values must be larger than zero, and the start value must be larger than the stop value.

5. Use the MODE/ZERO button to se-lect mode of operation. You may use the MODE/ZERO button to return to the Threshold Levels mode at any time.

6. If invalid numbers are entered, the invalid entry will be displayed after pressing the MODE/ZERO button.

Setting up the MAX 4000 Continued

System Zeroing

1. Connect the ionization chamber to the MAX 4000 and select the desired voltage bias. Allow at least 10 min-utes for the system to stabilize.

2. Verify the leakage of the ionization chamber is within the manufacturer’s stated acceptable limits.

3. Press and hold the MODE/ZERO button for 2 seconds to repeat the zeroing process, but with the ion-ization chamber connected. This is the system zero adjustment.

8

Using the MAX 4000

Charging the internal battery

1. When the battery capacity is 15% or less, “RECHARGE BATTERY” appears on the display. Plug the 2.1 mm plug of the charger into the electrometer and the other end into mains power.

2. Whenever externa�l power is sup-plied, the small amber light adjacent to the MODE/ZERO button on the front panel is lit. This activates the charging circuit and the Battery percent display in the Bias Mode will indicate “CHRG”.

3. The MAX 4000 will also operate with the charger plugged into a wall outlet, regardless of the battery capacity. Re-charging the battery takes 6 - 8 hours. The MAX 4000 may be con-tinually charged with no detrimental effects to the internal battery.

4. To ensure long-term performance of the internal battery, it is recom-mended to fully recharge the MAX 4000 Electrometer monthly.

Automatic shutdown

To ma�ximize ba�ttery life, the MAX 4000 will shut off automatically if it is not plugged into the wall charger and is left unattended for more than 3 hours.Rate Mode

1. Use the Range mode to select the range of operation.

2. Use the Bias Mode to set the bias voltage.

3. Use the MODE/ZERO button to select the Rate Mode.

4. Irradiate the ion chamber with a radioactive source.

5. The MAX 4000 will begin to measure the current. For signals 2 nA and below, allow about 12 seconds for the signal to stabilize. For signals above 2 nA, wait about 3 seconds for stabilization.

6. The Rate measurement will be dis-played.

NOTE: Rate measurements over 500.00 nA (High range) or 1000.0 pA (Low range) will produce an “OVERLOAD” message.

NOTE: Depending on the type of mea-surements performed, leakage currents within the ionization chamber can be a significant portion of the measured data. The electrometer zero can be adjusted to compensate for leakage currents of the ionization chamber by pressing and hold-ing the MODE/ZERO button for 2 seconds after the chamber has been connected and the system has warmed up. This will place the electrometer into the zeroing mode and a system zero can begin. This is applicable for the both the Rate and Charge modes. Refer to page 6 for more information on system zeroing.

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Charge Mode & Rate/Charge Mode

1. Use the Range mode to select the range of operation.

2. Use the Bias Mode to set the bias voltage.

3. Use the MODE/ZERO button to select the Charge Mode or Rate/Charge Mode.

Timed Mode

4. Use the arrow buttons to select the collection time. Time periods from 0 - 600 seconds are available in 15 second increments.

5. Irradiate the ionization chamber.

6. Press the START/RE-SET button. The MAX 4000 will count down from the time set and display the charge ac-cumulated. When the countdown is complete, the charge accumu-lated will remain until the unit is reset.

7. Record the reading and press the START/RE-SET button to clear the reading and reset to the chosen collection time.

8. Repeat steps 4 - 7 for other charge readings.

NOTE: Charge measure-ments greater than 999,999 nC will produce an “OVER-LOAD” message.

Continuous Mode

4. Use arrow buttons to select CON.

5. Press START/RESET button to start charge collection. The MAX 4000 will continue to collect charge unti l stopped by pressing the START/RESET button.

6. Irradiate the ionization chamber.

7. Record the reading after irradiation period.

8. Press START/RESET to stop collection and reset reading.

9. Repeat steps 4-8 for other charge readings.

NOTE: The charge collection is erased when stopped, so record value before stopping electrometer.

Using the MAX 4000 Continued

Trigger Mode

4. Use arrow buttons to select TRG DET.

5. Press START/RESET button to start detec-tion. Meter will display TRG RDY.

6. Irradiate the ionization chamber.

7. When the threshold sta�rt level is exceeded, the MAX 4000 will begin to collecting charge and the display will change to TRG TRG.

8. The MAX 4000 will con-tinue to collect charge until the measured cur-rent is below the thresh-old stop level. When stopped, the display will change to TRG RDY.

9. Record charge value.

10. Repeat steps 6-10 for other charge readings.

11. Press START/RESET button to exit threshold charge collections. The display will change to TRG DET.

Select a Charge Collection Mode (Proceed to desired step 4)

10

As is standard practice for other electrometers, it is recommended that the MAX 4000 be calibrated every 2 years. This calibration should be performed by an Accredited Dosimetry Calibration Laboratory.

Exterior clea�ning of the device ca�n be done with a� soft brush a�nd a� cloth. Gently brush a�ll surfaces to remove dirt and dust. Remove any remaining dirt with a cloth slightly dampened with a solution of mild detergent and water or a liquid disinfecting agent. Do not use water or liquid on tria�x ja�ck. Do not permit any liquid to seep into the MAX 4000 in any manner during cleaning, as there is no protection from the harmful ingress of water. It is not recommended to clean the window of the LCD with anything other than a mild detergent and a very soft cloth. Failure to use a soft cloth may result in a scratched window, and this may impair the visibility of the LCD. No sterilization of the MAX 4000 is required.

Qua�lified individua�ls ma�y repla�ce the Lea�d Acid ba�ttery. An illustra�ted instruction booklet is available and is distributed with the replacement battery from Standard Imaging. See the Parts and Accessories List below. There are no other user serviceable parts in the MAX 4000.

Maintenance

MAX COMM™ Software

The MAX 4000 electrometer is compatible with Standard Imaging MAX COMM soft-wa�re. MAX COMM expa�nds the functiona�l-ity of a MAX series electrometer by adding chamber libraries, temperature/pressure correction factors, and more. The program installation package is included with your

If assistance is desired in the proper disposal of this product (including accessories and components), after its useful life, please return to Standard Imaging.

MAX 4000 shipment, with an enclosed CD-ROM. The MAX COMM user manual is available electronically in PDF format on the program CD-ROM and includes detailed instructions for installation, setup, and use with this electrometer.

11

Parts and Accessories List

REF

90015802067273120194201937273073006755014426

Description

MAX 4000 ElectrometerMAX 4000 User ManualMAX 4000 Power Supply/Battery Charger25 ft. Serial Cable100 ft. Serial CableOptional International Power Cord SetLead Acid Battery Replacement Kit, including power supply MAX COMM SoftwareTechnical Note-Command Set for Bi-directional RS-232 operation

Description of Symbols

Battery Charge Level

Power On/Off SwitchDangerous Voltage

Present Inside Enclosure

Attention, ConsultAccompanying

Documents

Signal Input

Reset

The following symbols are found on the MAX 4000:

Power On

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Questionable ReadingsIf readings are off, determine if there is any leakage from the MAX 4000 or ionization chamber. Follow steps 1 - 8 under General Operation.

If going through the General Operation in-structions does not resolve leakage issues, a dirty connector could be the cause.

Over the years, Standard Imaging has had product reports of drift or leakage involving its ion chambers, well chambers and elec-trometers. During the investigation and/or servicing of these products it became ap-pa�rent a� significa�nt portion of these reports were ca�used by dirty tria�x connectors. The cause is typically dust that has collected on the inside connector. To minimize these reports and unnecessary service, Standard Imaging is providing a tria�x connector clea�ning procedure. This tria�x connector clea�ning procedure should be periodically completed or whenever there are concerns of drift or leakage. Heavier product use may require more frequent cleanings. Prior to cleaning a triax connector, ensure: • The ion chamber or well chamber is

disconnected from the electrometer. • There is no water or moisture visible in

the tria�x connector. To clean a dirty triax connector: • Remove the connector cap (if ap-

plicable). • Use only a dry and oil free compressed

air source, such as Chemtronics® Ultra Jet.

• Gently blow dirt and contaminants from the inside of the connector, moving the air source in a circular manner a few inches from the connector.

After cleaning a dirty triax connector: • Use the connector cap when not in use

(if applicable).

Do not: • Use sharp objects to attempt to clean

a� dirty tria�x connector. • Use a compressed gas other than air. • Use a compressed gas source that

may have moisture or oil in the source or lines.

• Use your mouth to blow on the con-nector.

• Disassemble the connector. • Touch the internal parts of the connec-

tor with your finger.

If this procedure does not resolve the drift or leakage issues, contact the Customer Service Administrator to coordinate the return the product to Standard Imaging for further service.

Can’t Get Out of Charge Mode or Rate/Charge ModeUpon completion of a charge collection in the Charge mode or Rate/Charge mode, the START/RESET button must first be pressed to reset the display before other buttons will function.

No ResponseIf the system does not respond to any of the buttons, use the externa�l reset switch. See page 5 for details.

Avoiding Electromagnetic or Other InterferenceIf the MAX 4000 causes interference with other equipment, attempt to correct the interference by:

• Increasing the separation between equipment.

• Connecting the power supply cord into a different grounded AC outlet or into a circuit controlled by a different circuit breaker.

Troubleshooting

13

Low BatteryThe MAX 4000 contains 1 rechargeable sealed lead-acid battery with a life of about 6-8 hours. When the battery is at 15% of capacity, “RECHARGE BATTERY” will ap-pear on the display. If the battery becomes low during a charge collection, the screen will alternate between “RECHARGE BAT-TERY” and the status of the collection. The collection process will not be interrupted. The MAX 4000 will also operate with the char-ger plugged into a wall outlet. Re-charging the battery takes 6 - 8 hours. The MAX 4000 may be continually charged when not in use with no detrimental effects to the internal battery. The MAX 4000 will shut off automatically if it is not plugged into the wall charger and is left unattended for more than 3 hours.

Threshold Mode - False TriggeringUsing threshold start and stop values close to that of the system noise may cause erratic behavior and false triggering when perform-ing threshold collections. Zero the system, (see page 7) and/or increase the thresholdvalues to levels above the system noise, (see page 6).

The MAX 4000 will not power ON after a long period of inactivity. (non-use)To ensure long-term performance of the internal battery, it is recommended to fully recharge the MAX 4000 electrometer at least every 4 months.

If you require further assistance, please contact Standard Imaging’s Service Department at (800) 261-4446 or (608) 831-0025 for international calls. A list of frequently asked questions (FAQs) can be found on our website:

www.standardimaging.com

Troubleshooting Continued

14

Features and Specifications

See www.standardimaging.com for applicable tech notes.Specifications are subject to change without notice.

Rate Mode Display Ranges: LOW: 0.001 pA – 1000.0 pAHIGH: 0.001 nA – 500.0 nA

Charge Mode Display Ranges: LOW: 0.01 pC – 999,999 nCHIGH: 0.01 nC – 999,999 nC

Rated Effective Range on Input Currents Per IEC 60731 for Reference Grade:

0.400 pA – 500.0 nA (± .25% of minimum effective scale reading)

Range Switching: User selectable

Display Resolution: LOW: Rate mode/Charge modeHIGH: Rate mode/Charge mode

0.001 pA / 0.01 pC0.001 nA / 0.01 nC

Stabilization Time: ± 0.1% of value at 1 hour for measurements taken at 15 minutes and 6 hours

Non-linearity: ± 0.25%

Zero Drift: Rate mode: ± 0.25% of minimum effective scale reading (LOW/HIGH: < ± 0.001 pA / < ± 0.001 nA)

Zero Shift: Rate mode: ± 0.25% of minimum effective scale reading (LOW/HIGH: < ± 0.001 pA / < ± 0.001 nA)

Charge Leakage Current: LOW/HIGH: < ± 0.001 pA / < ± 0.001 nA

Response Time: High range: < 2 seconds, Low range: < 12 seconds

Main Software Functions: Range SelectionBias Selection / Battery LevelRate Display / Bias LevelCharge Display / Bias LevelRate Display / Charge Display

Charge Collection Modes: Timed Mode - Selectable timer from 15 to 600 seconds in 15 second incrementsContinuous Mode (Manual Start/Stop) - Press START/RESET to begin collection and START/RESET to endTrigger Mode – current exceeding pre-selected trigger values starts and stops collection

Countup/Countdown Resolution: 1 second (count up for Continuous Mode, count down for Timed Mode)

Trigger Levels for Charge Collection:

Start:Stop:

Start value must be larger than stop value0.02 - 9.99 pA0.01 - 9.98 pA

Operating Parameters:Temperature:Relative Humidity:Pressure:

15 to 35 °C20 to 80% non-condensing650 to 770 mmHg

Storage Parameters:Temperature:Relative Humidity:Pressure:

-15 to 50 °C10 to 95% non-condensing600 to 800 mmHg

Display: Ba�cklit LCD, 2 x 20 with 5/16 in. high cha�ra�cters

15See www.standardimaging.com for applicable tech notes.

Specifications are subject to change without notice.

Features and Specifications Continued

Input: BNC two lug tria�xia�l connector

Bias Voltage:Five user settings:

Nominal ±450 volt bias-450, -300, -150, 0, 150, 300, 450 (VDC)

Zeroing: Zero via button push - Display indicates zeroing in progress

Output: RS-232, Default: Uni-directional 19,200 baud, 8 data bits, no parity, 1 stop bitBi-directional operation via:

1: Standard Imaging MAX COMM Software (included)2: Argus QC4 Software3: User provided-request Tech Note Doc No. 4426

Dimensions:Width:Height:Length:

22.2 cm (8.24 in)7 cm (2.75 in) 23 cm (9 in)

Weight: 1.9 kg (4.20 lbs)

Mode of Operation: Continuous

Battery: 6V 1300 mAh, sealed lead-acid

Power Requirements: 100-240 VAC, 0.5 A ma�x, 50/60 Hz input to externa�l power supply, 9 VDC, 1.7 A power supply output to electrometer input, Globtek®, Inc. power supply model GTM21089-1509-T3 or TRUMPower power supply model FRM015-S09-4The use of any other power supply and using alternates other than the UL/CSA recognized power cord can degrade minimum safety. The proper replacements from Standard Imaging, Inc. are required for compliance with the requirements of IEC 60601-1.

Product Standards: IEC 60601-11, IEC 60601-1-21, IEC 607312

- Authorized representa�tive for the EU is AMA, Ltd., St. Felix House, Flitcham, King’s Lynn, Norfolk, United Kingdom, PE31 6BU.- Competent Authority for the EU is the Medical Products Agency, Sweden.- Notified Body for the EU is Semko, Sweden.

1 Externa�lly Certified; 2 Designed to Meet

Shock Classifications: Cla�ss I - Externa�l Power Supply Class II - Electrometer / Internally Powered - Electrometer Unit

16

Notes

17

Notes

18

Notes

19

Customer ResponsibilityService Policy

Serialization Information

Standard Imaging products that are serial-ized contain coded logic in the serial number which indicates the product, day and year of manufacture, and a sequential unit number for identifica�tion:

A YY DDD X

AYY

DDDX

Unique product IDLast two digits of the year(e.g. 1999 = 99, 2000 = 00)Day of the year (1< DDD < 365)Unique unit ID Number (1 < X < 9)

If service, including recalibration, is required, please contact Standard Imaging’s Customer Service department by phone or email prior to shipping the product. Standard Imaging’s Customer Service and Technical Service staff will attempt to address the product is-sue via phone or email. If unable to address the issue, a return material authorization (RMA) number will be issued. With the RMA number, the product can be returned to Standard Imaging. It is the responsibility of the customer to properly package, insure and ship the product, with the RMA number clea�rly identified on the outside of the pa�ck-a�ge. The customer must immedia�tely file a claim with their carrier for any shipping damage or lost shipments. Return shipping and insurance is to be pre-paid or billed to the customer, and the customer may request a� specific shipper. Items found to be out of warranty are subject to a minimum service fee of 1 hour la�bor (excluding reca�libra�tions) for diagnostic efforts and require a purchase order (PO) before service is performed. With concurrence from customer, the product may be replaced if it is unserviceable or if the required service is cost prohibitive. Products incurring service charges may be held for payment. Standard Imaging does not provide loaner products. See the Standard Imaging Warranty and Customer Responsibility for additional information.

This product and its components will perform properly and reliably only when operated and maintained in accordance with the instructions contained in this manual and accompanying labels. A defective device should not be used. Parts which may be broken or missing or are clearly worn, distorted or contaminated should be replaced immediately with genuine replacement parts manufactured by or made available from Standard Imaging Inc.

CAUTION: Federal law in the U.S.A. and Canadian law restrict the sale, distribution, or use of this product to, by, or on the order of a licensed medical practitioner. The use of this product should be restricted to the supervision of a qualified medical physicist. Measurement of high activity radioactive sources is potentially hazardous and should be performed by qualified personnel.WARNING: Proper use of this device depends on careful reading of all instructions and labels.WARNING: Where applicable, Standard Imaging products are designed to be used with the versions of common radiation delivery devices, treatment planning systems and other products or systems used in the delivery of ionizing radiation, available at the time the Standard Imaging product is released. Standard Imaging does not assume responsibility, liability and/or warrant against, problems with the use, reliability, safety or effectiveness that arise due to the evolution, updates or changes to these products or systems in the future. It is the responsibility of the customer or user to determine if the Standard Imaging product can be properly used with these products or systems.

Should repair or replacement of this product become necessary after the warranty period, the customer should seek advice from Standard Imaging Inc. prior to such repair or replacement. If this product is in need of repair, it should not be used until all repairs have been made and the product is functioning properly and ready for use. After repair, the product may need to be calibrated. The owner of this product has sole responsibility for any malfunction resulting from abuse, improper use or maintenance, or repair by anyone other than Standard Imaging Inc.The information in this manual is subject to change without notice. No part of this manual may be copied or reproduced in any form or by any means without prior written consent of Standard Imaging Inc.

20

Warranty

Standard Imaging, Inc. sells this product under the warranty herein set forth. The warranty is extended only to the buyer purcha�sing the product directly from Sta�nda�rd Ima�ging, Inc. or as a new product from an authorized dealer or distributor of Standard Imaging, Inc.

For a period provided in the table below from the date of original delivery to the purchaser or a distributor, this Standard Imaging, Inc. product, provided in the table is warranted against functional defects in design, materials and workmanship, provided it is properly operated under conditions of normal use, and that repairs and replacements are made in accordance herewith. The foregoing warranty shall not apply to normal wear and tear, or if the product has been altered, disassembled or repaired other than by Standard Imag-ing, Inc. or if the product has been subject to abuse, misuse, negligence or accident.

Product Warranty PeriodStandard Imaging Ionization Chambers 2 yearsStandard Imaging Well Chambers 2 yearsStandard Imaging Stand-alone Electrometers 5 yearsStandard Imaging BeamChecker Products 2 yearsStandard Imaging Software Products 1 yearAll Other Standard Imaging Products 1 yearStandard Imaging Custom Products 1 yearStandard Imaging Remanufactured Products 180 daysStandard Imaging Custom Select Products 90 daysConsumables 90 daysServiced Product 90 daysResale Products As defined by the Origina�l Equipment Ma�nufa�cturer

ADCL Product Calibration

0 - 90 days = 100% of ADCL Calibration Costs91 - 182 days = 75% of ADCL Calibration Costs

183 – 365 days = 50% of ADCL Calibration Costs366 – 639 days = 25% of ADCL Calibration Costs

(days from date of shipment to customer)

Sta�nda�rd Ima�ging’s sole a�nd exclusive obliga�tion a�nd the purcha�ser’s sole a�nd exclusive remedy under the above warranties are, at Standard Imaging’s option, limited to repairing, replacing free of charge or revising labeling and manual content on, a product: (1) which con-ta�ins a� defect covered by the a�bove wa�rra�nties; (2) which a�re reported to Sta�nda�rd Ima�ging, Inc. not la�ter tha�n seven (7) da�ys a�fter the expira�tion da�te of the wa�rra�nty period in the ta�ble; (3) which a�re returned to Sta�nda�rd Ima�ging, Inc. promptly a�fter discovery of the defect; a�nd (4) which a�re found to be defective upon exa�mina�tion by Sta�nda�rd Ima�ging Inc. Tra�nsporta�tion rela�ted cha�rges, (including, but not limited to shipping, customs, ta�riffs, ta�xes, a�nd brokera�ge fees) to Sta�nda�rd Ima�ging a�re the buyer’s responsibility. This wa�rra�nty extends to every pa�rt of the product except consuma�bles (fuses, ba�tteries, or gla�ss brea�ka�ge). Sta�nda�rd Ima�ging, Inc. shall not be otherwise liable for any damages, including but not limited to, incidental damages, consequential damages, or special damages. Repaired or replaced products are warranted for the balance of the original warranty period, or at least 90 days.

This wa�rra�nty is in lieu of a�ll other wa�rra�nties, express or implied, whether sta�tutory or otherwise, including a�ny implied wa�rra�nty of fitness for a� pa�rticula�r purpose. In no event sha�ll Sta�nda�rd Im-aging, Inc. be liable for any incidental or consequential damages resulting from the use, misuse or abuse of the product or caused by any defect, failure or malfunction of the product, whether a claim of such damages is based upon the warranty, contract, negligence, or otherwise.

This warranty represents the current standard warranty of Standard Imaging, Inc. Please refer to the labeling or instruction manual of your Standard Imaging, Inc. product or the Standard Imaging, Inc. web page for any warranty conditions unique to the product.