®wuzzles for presenters, copyright 1994, tom underwood enterprises ®endorsed by creative training...
TRANSCRIPT
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®wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Underwood Copyright 1994, Tom Underwood Enterprises Enterprises
®endorsed by creative endorsed by creative training techniquestraining techniques
II
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EE
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LL
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®wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Underwood Copyright 1994, Tom Underwood Enterprises Enterprises
®endorsed by creative endorsed by creative training techniquestraining techniques
CHAMIRGE?CHAMIRGE?
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you just meyou just me
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Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
An Introduction
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Objectives:
1. To describe the three dimensions of interpersonal behavior of the FIRO
Element B.
2. To increase your self-awareness through exploration of the three
dimensions.
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Norms for todayHave Fun
Informal
More Open than Normal
Keep an Open Mind
Share Knowledge
Speak for yourself - Use I
Share air time
Agree to disagree
Stretch
Grow professionally and personally
Ask “why?”
Exhibit high energy
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Overview of today...
Introduction
Element B
Your Results
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High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 2
HistoryHistory
Based on research for the Navy during the Korean War
Designed to predict the interaction between two people.
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I include youI control youI am open with you
Include youControl youTo be open with you
I want to:
You include meYou control meYou are open with me
Include meControl meBe open with me
I want you to:
Do
Get
InterpersonalInteraction
Me You
© 2000 High Performing Systems, Inc.
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FIRO ScalesFIRO Scales No right or wrong answers Responses are not:
good or bad ethical or unethical intelligent or stupid moral or immoral “0” does not mean
absence of
The scores simply show you the
way you see yourself.Schutz, 1978
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The The MountainMountain
Inclusion
Inclusion. . . refers to associations between andamong people: the desire to be given attention,to interact, to belong, to be unique. Schutz, 1994
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Inclusion CharacteristicsInclusion Characteristics
OutPrivateQuietSelectiveReservedIntroverted
InInclusiveInitiatingExpressiveParticipativeExtraverted
0 1 2 3 4 5 6 7 8 9
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Inclusion CharacteristicsInclusion CharacteristicsInclusion CharacteristicsInclusion Characteristics
In or Out Associate Interact Attention Participation Involved Belong Join Togetherness Boundaries
Acceptance Exclude Withdraw Interested Alone Ignore Observe Detached Prominence Outsider
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InclusionMetaphors / Songs / Vehicles
“No man is an island.”
“I Want You Babe”
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InclusionInclusion
I include people
I want to include people
People include me
I want people to include me
0 1 2 3 4 5 6 7 8 9
Low High
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BigBig & & LittleLittle
ControlControl refers to relations of power, influence,and authority between people. Schutz, 1994
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Control CharacteristicsControl Characteristics
BottomAccommodatingAcceptingAdaptableUnstructuredEasygoing
TopDecision makingInfluentialQuestioningCriticalCompetent
0 1 2 3 4 5 6 7 8 9
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Control CharacteristicsControl Characteristics
Top or Bottom Power Authority Influence Control Directive Leader Decisionmaking
Follower Submissive Conform Obedience Harmony Flexible Adaptable Dominance
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ControlMetaphors / Songs / Vehicles
“I Did It My Way”
“My way or the highway!”
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ControlControl
0 1 2 3 4 5 6 7 8 9
Low High
I control people
I want to control people
People control me
I want people to control me
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SecretsSecretsSecretsSecrets
OpennessOpenness . . . . the degree to which I am willing tobe open to another person . . . . [to] share . . .feelings . . . secrets . . . innermost thoughts. Schutz, 1994
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Openness CharacteristicsOpenness Characteristics
ClosedPrivateUnemotionalBusinesslikeSecretiveDetached
OpenPersonalEmotionalExpressiveFriendlyEmbracing
0 1 2 3 4 5 6 7 8 9
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Openness CharacteristicsOpenness CharacteristicsOpenness CharacteristicsOpenness Characteristics
Open or Closed Personal Love/Like Sensitive Feelings Affirming Closeness Friendship
Open or Closed Personal Love/Like Sensitive Feelings Affirming Closeness Friendship
Dislike Embracing Distant Elusive Secretive Private Unemotional Intimate
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OpennessMetaphors / Songs / Vehicles
“Do You Want To Know A Secret?”
“His life is an open book.”
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OpennessOpenness
0 1 2 3 4 5 6 7 8 9
Low High
I am open with people
I want to be open with people
People are open with me
I want people to be open with me
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Behavioral ModelBehavioral Model
See Want Difference
Do(Initiate)
Get(Receive)
What I seemyself do
What I seemyself get
What Iwant to do
What Iwant to get
The difference betweenwhat I do and want to do
The difference betweenwhat I get and want to get
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Element B InterpretationElement B Interpretation
Do
GetIDo
GetC
See Want
Do
GetO
Difference
DO (11+21+31)
GET (13+23+33)
DO + GET Total Difference (Absolute
Value)
11
12
13
21
23
22
14
33
31
24
32
34
5 3 2
0 6 -6
7 4 3
6 2 4
8 8 0
8 8 0
15142034
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Individual Results - Page Individual Results - Page 33 Look at the score for DO +
GET
Look at the DO score
Look at the GET score
Look at the Total Difference score
Look at the Do/Get - See/Want scores for each dimension
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Element B InterpretationElement B Interpretation
Do
GetIDo
GetC
See Want
Do
GetO
Difference
DO (11+21+31)
GET (13+23+33)
DO + GET Total Difference (Absolute
Value)
11
12
13
21
23
22
14
33
31
24
32
34
5 3 2
0 6 -6
7 4 3
6 2 4
8 8 0
8 8 0
15142034
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Element B Summary Element B Summary GraphGraph
2
1
1
1
1
2
3
3
2
3
8
9
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My Scores Don’t Match!My Scores Don’t Match!
“In the abstract I think I am one way; in specific cases I’m not.”
Choice Principle “Reaction is as important as
numbers” “The numbers shine spotlights on
various parts of yourself.”
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Schutz PhilosophySchutz Philosophy
At the heart of all human functioning is the Self.
Best solutions to organizational and
leadership issues require self-awareness as
an essential first step.
Deeper self-awareness leads to self-
acceptance and then self-esteem.
As individuals gain self-awareness and self-
esteem, they become more open and honest
with their co-workers. Schutz, 1994
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SELF-ESTEEM
FIRO ELEMENT B MEASURESWHAT WE SEE OURSELVES AS DOING OR GETTING ANDWHAT WE WANT TO DO OR GET
THE “DO-GET” DIFFERENCE MAYREFLECT OUR SATISFACTION
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SELF ESTEEM
HOW SATISFIED AM I WITH ME?
WHAT IGETFROMOTHERS
WHAT IWANTFROMOTHERS
SELFESTEEM
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IT MAY BE STRESSFUL TO WORK AGAINST YOUR PREFERENCES
I WANT TO CONTROL YOU, BUTI AM NOT CONTROLLING YOU
I WANT TO WORK ALONE, BUTI AM WORKING IN A TEAM.
I DON’T WANT TO SHARE MYSECRETS WITH YOU, BUT I AMCHOOSING TO SHARE THEM.
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PERCEPTUAL ACCURACY
AWARENESS
DISTORTION
REALITY
Our Perception of ourselves/others
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Path to Full Human Path to Full Human PotentialPotential
Self-Awareness
Self-Acceptance
Self-Esteem
Openness & Honesty
Full Potential
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Team StagesTeam Stages
InclusionO
pen
nes
s
Control
Inclusion In - Out Why am I here? How do I fit? First impressions Polite “Goblet issues” “Parking lot talk” Looking for
similarities Identifying with
leader Control
Top - Bottom Influence Confrontation Responsibility Who is in charge? Challenging the
leader Clique formation
Openness Open -
Closed Listening Sharing Self-
disclosure Cohesion Loyalty Trust
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Applications
Leadership
Teams
Decision Making
Conflict
Compatibility
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Objectives:
1. To describe the three dimensions of interpersonal behavior of the FIRO
Element B.
2. To increase your self-awareness through exploration of the three
dimensions.