[wuc 2015] allen qu, founder & ceo, netconcepts china | east and west online marketing...

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© Netconcepts www.netconcepts.com East & West Online Marketing Differences Allen Qu, Founder & CEO at Netconcepts China 29 May, 2015

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Page 1: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

East & West Online Marketing DifferencesAllen Qu, Founder & CEO at Netconcepts China

29 May, 2015

Page 2: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

About Me - Allen Qu

Founder & CEO at Netconcepts China

Distinguished Professor of Online Marketing Master Degree at Beijing University of Aeronautics and Astronautics and Beijing Open University

Special Adviser at Baidu College

Chairman at Global Cross-border E-Commerce Association

Leads the Netconcepts China team to provide analysis, consultation and implementation of China online marketing strategies and services for leading companies in Greater China, US, UK, Australia, New Zealand and Japan markets

Founded SEO University and SEO Ranking Awards

Frequent speaker at the conferences in China, Hong Kong, Taiwan, Japan, US, UK, Australia and New Zealand etc.

Graduated from the University of Auckland

Page 3: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

About Netconcepts® China

China’s Leading Search and Online Marketing Service Provider

Founded in 2008 in Beijing

150+ Staff across Beijing, Shanghai, Shenzhen, Chengdu and Jinan offices

SEO/PPC/SMO Services and Integrated Marketing Strategies

World’s Leading Chinese SEO & Content Marketing Platform – Web Insights

Founded China SEO Ranking Awards and SEO University

Ranked as No.1 SEO Company in China by TopSEOs

Awarded as the Top 10 Chinese E-commerce Service Providers

Strategic Media Partner of Baidu, Haosou, Sogou, Shenma, Tencent, Yandex and Xiaomi

Provided SEO Trainings for Baidu & Google China’s service teams

The official SEO partner of Baidu

Page 4: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Page 5: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Netconcepts® Clients

Page 6: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

East vs. West

Market SizeCommunication

& SocialInformation &

Search

Website Design & Usability

E-Commerce & Payment

Mobile Environment

Page 7: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

China

• Population: 1,356M

• GDP: 11,212B (No.2)

Japan

• Population: 127M

• GDP: 4,210B (No.3)

Korea

• Population: 49M

• GDP: 1,435B (No.11)

U.S.

• Population: 319M

• GDP: 18,125B (No.1)

Germany

• Population: 81M

• GDP: 3,413B (No.4)

U.K.

• Population: 64M

• GDP: 2,853B (No.5)

Page 8: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Internet Population

China Search Engine Users 522 Million

China Mobile Internet Users 557 Millions

China Internet Users 649 Million (Penetration 47.9%)

China Online Shoppers 361 Million

China IM Users 588 Million

Germany Internet Users 72 Millions (Penetration 88.6%)

France Internet Users 55 Millions (Penetration 83.3%)

UK Internet Users 57 Millions (Penetration 89.8%)

Japan Internet Users 110 Million (Penetration 86.2%)

> U.S. Population

Page 9: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Internet Population Cont.

Page 10: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

E-Commerce Market Size

Market Cap.US$233B(Amazon US$199B)

Tmall (11.11.2014)• RMB$57.1B

(US$9.2B)• Mobile Sale: 43%• Almost 280

Million Orders• Peck Hour: 2.85

million transactions per minute

Page 11: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Website Traffic Size

12306.cn

Peak Time: 29.7 Billion visits per day

Page 12: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

China Online Marketing Opportunities

Global Internet Population: About 3 BillionChina Internet Population: About 649 Million (Around 22%)

Global Websites: About 500 MillionChina Websites: 3.4 Million (About 0.7%)

Less 50% of Chinese Companies Own a Website

Only 21% of Chinese Companies Use Online Marketing

Page 13: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Communication & Social Differences

Page 14: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

QQ in China – 588 Million Users

Page 15: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat in China – Over 500 Million Users

Page 16: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing - Communication

Page 17: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Social Sharing

Page 18: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Social Interaction

Page 19: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – LBS

Page 20: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Wallet & M-Commerce

Page 21: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Games & Tickets

Page 22: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Subscription Account

1 Message per Day

Customized Menu

Page 23: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Service Account

4 Messages per Month

Customized Menu

Customized Functions

WeChat Payment

Page 24: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

WeChat Marketing – Corporate Account

Corporate APP

Staff Management

Lite ERP/CRM

Page 25: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Line & KataoTalk

Page 26: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Weibo in China – 249 Million Users

Page 27: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Email Usage

Worldwide: 2.5 Billion Email Users (about 83% penetration)

China: 252 Million Email Users (about 42% penetration, decreasing by 3%)

Page 28: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Engines

Page 29: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Baidu, Inc.

• China’s Largest Search Engine

• World Largest Chinese Search Engine

• Founded in 2000

• Headquarters in Beijing

• Nasdaq:BIDU

• Market Cap: US$71B

www.Baidu.com

Page 30: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

China Search Engine Market: 522 Million Users

55%29%

14%2%

China Search Engine Market Share 2015

Baidu 360 Sogou Others

Page 31: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

China Mobile Search Market – 429 Million UsersSM.cn

Page 32: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

SEM (Paid Search)

SEO (Organic Search)

Related Search

Page 33: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Demand & Searcher Profile in China

“Germany Travel”

• About 29,000

searches per

month

• 38% from mobile

• 60% Male

• 49% are 30-39

years old, 28%

are 20-29

“UK Travel”

• About 36,000

searches per month

• 51% from mobile

• 52% Male

• 38% are 30-39 years

old, 36% are 20-29

“France Travel”

• About 39,000

searches per month

• 61% from mobile

• 59% Male

• 42% are 30-39 years

old, 33% are 20-29

“US Travel”

• About 55,000

searches per month

• 46% from mobile

• 68% Male

• 47% are 30-39 years

old, 26% are 20-29

Page 34: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Engines @ Consumer Insights (1970s)

Page 35: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Engines @ Consumer Insights (1980s)

Page 36: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Search Engines @ Consumer Insights (1990s)

Page 37: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Paid Search – Keyword Ads & Brand Zone

Brand

Zone

Keyword

Ads

Page 38: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

SEO: Baidu vs. Google

Fundamental Algorithms are Similar

Baidu Prefers Chinese Websites Only

Baidu Prefers Official Chinese Websites

• With ICP Licenses and Local Hosting

Baidu Prefers Local Resources

• Link Resources & Social Resources

• PageRank vs. “Baidu Rank”

Page 39: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Baidu Site Reviews

Page 40: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Languages & Content

Page 41: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Baidu Keyword ToolIndex.Baidu.com

Page 42: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Baidu Webmaster ToolsZhanzhang.Baidu.com

Page 43: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Yahoo! Japan

Page 44: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

NAVER

Page 45: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Website Differences - West

68 External Links

71 Internal Links

Page 46: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Website Differences – East (China)

153 External Links

1,762 Internal Links

Page 47: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Regulations in China

Page 48: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Web Hosting in the West

Page 49: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Web Hosting in China

Page 50: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

User Behavior in China

Page 51: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

User Behavior in China

Page 52: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

User Behavior in China

Refresh the Page

Page 53: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

User Behavior in China

Open A New Page

Page 54: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Mobile Site Differences

Page 55: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Multi-Channel Search Behavior in China

95% General Search

75% Video Search

57% Knowledge Search

57% Social Search

47% App Search

Page 56: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Online Video in the West

Page 57: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Online Video in China – 433 Million Users

Page 58: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Knowledge Search - Baidu Wiki & Answers

Page 59: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

BBS & Blogs in China – 129 Million Users

Page 60: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Social Search - WeChat Search

Page 61: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Map Search in the West

Page 62: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Map Search in China – Baidu Map & AMap.com

Page 63: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

E-Commerce in China – 361 Million Users

www.adidas.cn

Page 64: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

E-Commerce in China – 361 Million Users

adidas.tmall.com

Page 65: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Online Payment in China – 304 Million Users

AliPay.com

Page 66: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Smartphone & Mobile Internet Market in China 557 Million Mobile Internet Users

Page 67: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

iPhone in China

Page 68: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Android in the West

Page 69: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Android in China (5-10 Major Android Markets)

Page 70: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Android in China

Xiaomi 2014:- Sold 61 Million Smartphones

(+227%)- Revenue: RMB$74.3B (US$12B)

Page 71: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Mi PhoneMi Note

EUR$349

RedMi 2A

EUR$90

Page 72: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

MIUI – 100 Million Users

Page 73: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Xiaomi Eco-SystemXiaomi App Store:

App Promotions

Xiaomi Browser:

Browser Ads

Page 74: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Xiaomi Eco-SystemXiaomi Video:

Video Ads

Xiaomi News:

News Feed Ads

Page 75: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Xiaomi Eco-SystemXiaomi Yellow Pages:

Listing Ads

Xiaomi Life:

Listing Ads

Page 76: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Xiaomi Theme Store

Page 77: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Page 78: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Top Sites that are NOT Accessible in China

Page 79: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

Page 80: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

German Cars in China

Page 81: [WUC 2015] Allen Qu, Founder & CEO, Netconcepts China | East and West Online Marketing Difference

© Netconcepts www.netconcepts.com

©Allen Qu, Netconcepts 2015

E-mail: [email protected] Website: www.netconcepts.cnSkype: allen_quWeChat: allenqu

Beijing HeadquartersAddress: 北京市朝阳区三丰北里1号楼悠唐国际写字楼A座1301-1306 (邮编: 100020)

Shanghai OfficeAddress: 上海市徐汇区宜山路425号光启城2006 (邮编: 201103)

Shenzhen OfficeAddress: 深圳市南山区深南大道世纪假日广场瑞思中心A座1801-1802 (邮编:518053)

Founder & CEO at Netconcepts China