ThinkBIG,StartSmallDemonstra+ngEarlyWinsandIncrementallyAdoptSOAusingWSO2

GinaKeuneTeamLead–Integra+on&Configura+onRoyalAutomobileAssocia+onofSouthAustralia

Fine Wines

Strikingly Blue Waters

Picture Perfect Scenery

Downtown Abbey (SA)

Cuddly Locals

I Heart You

1990

2004

1903

1953

1965

What do we do?

Serve the Member Our members areat the centre of everything we do

1903

850

|39%

|113 years

665,321 members

|1 That’s me!

Useful Everyday

Provide reliable products and services our members can trust

PRODUCT PILLARS

ENDORSE ADVOCATE AND INFORM SUPPORT

Car advice and ReviewsRisky RoadsRoad Safety AwarenessCar SafetyCheap Fuel FinderDriver EducationMobility

Approved RepairerApproved Vehicle DealerRecommended

SponsorshipCommunity eventsEnvironment

there’s ‘more’ to RAA

Rewards, savings and member benefits

PRODUCT PILLARS

ENDORSE ADVOCATE AND INFORM SUPPORT

Car advice and ReviewsRisky RoadsRoad Safety AwarenessCar SafetyCheap Fuel FinderDriver EducationMobility

Approved RepairerApproved Vehicle DealerRecommended

SponsorshipCommunity eventsEnvironment

MEMBER DISCOUNTS MEMBER BENEFITS

Under the hood

Point to Point

…..we might need to change engine

1 Define

requirements

2 Search the Market for products

3 Execute a Proof of Concept

3.1 Identified and installed WSO2 Components

3.2 Linked the business application systems

3.3 Defined and built the services

3.4 Performedtesting and compiled results

Pattern: Request/Reply

So where are we now?

QAT DEV

Key Takeaways

Service approach is not as common knowledge as you may think.

Change is always challenging.

If you feel uncomfortable, it means you ARE changing

something.

ThankYou