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2009 Annual Report One life at a time...

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As non-profit organizations, Water Street Ministries and Water Street Health Services are accountable to the general public to provide accurate, timely reporting on our activities and finances to the IRS and the State Department of PA.

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2009 Annual Report

One life at a time...

Low Patient Visit CostDue to donations and volunteer support, Water Street Health Services continues to see a low cost to the organization per patient visit. Services are provided at no cost to patients.

Total Revenue $1,287,583

Total Expenses $1,369,626

Thank you for another year of faithful support of Water Street Health Services. Because of your partner-ship, we served over 2,000 unduplicated patients who could not have accessed health care elsewhere.

Please feel free to contact us with any questions or requests for additional information at (717) 358-2092 or [email protected]. We are a member in good standing with the Evangelical Council for Financial Accountability (www.ecfa.org). A copy of our completed 2009 audit is available on our website at www.WaterStreetHealthServices.org.

Community Need is Great

- 43% of new patients requested care due to economic situations, according to patient surveys.- At least 44% of our new patients were homeless, according to patient surveys.- Most patients earn less than $10,000/year:

Patient Visits are Increasing

2009 Annual Report

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

2005 2006 2007 2008 2009

5,59

5

5,81

7

5,88

7

7,12

5

7,82

1

7,82

1

After three years of researching and planning, the Lebanon Free Clinic opened in March 2009 to serve in-dividuals in Lebanon County without insurance, whether they’re the homeless or the working poor. It’s a satellite office operated and managed by Water Street Health Services in partnership with the Lebanon Rescue Mis-sion. Statistics regarding volunteers and patient visits here reflect both Lancaster and Lebanon numbers.

In 2009

$0-$9,999 $10,000-$14,999 $15,000-$19,999 $20,000-$29,999 $30,000 & above

Lancaster Lebanon

Program: $1,322,393 Administrative: $25,240 Fundraising: $21,993

*Percentage may not equal 100 due to rounding.

87%

6% 4%2%

1%

44%25%

24% 7%

97%

2%*2%

Increase in VolunteersActive volunteers include anyone who volunteered one or more times in a calendar year

Value of Investment into the Community: $2,290,270For every $1 donated, WSHS provides nearly $5 in services and supplies for the uninsured!

0 50 100 150 200 250

• Average Cost: Medicalo WSHS medical visit: $38o Doctor visit in Lancaster County: $65o ER visit in Lancaster County: $250 •Average Cost: Dental o WSHS dental visit: $96o Dentist visit in Lancaster County: $150o ER visit in Lancaster County: $250

WSHS dental visit

Dentist visit in Lancaster County

ER visit in Lancaster County

$96

$150

$250

0 50 100 150 200 250

• Average Cost: Medicalo WSHS medical visit: $38o Doctor visit in Lancaster County: $65o ER visit in Lancaster County: $250 •Average Cost: Dental o WSHS dental visit: $96o Dentist visit in Lancaster County: $150o ER visit in Lancaster County: $250

WSHS medical visit

Doctor visit in Lancaster County

ER visit in Lancaster County

$38

$65

$250

ER visit in Lancaster County

0

50

100

150

200

250

300

350

400

• Average Cost: Medicalo WSHS medical visit: $38o Doctor visit in Lancaster County: $65o ER visit in Lancaster County: $250 •Average Cost: Dental o WSHS dental visit: $96o Dentist visit in Lancaster County: $150o ER visit in Lancaster County: $250

268 358

37

Average Cost: Medical Average Cost: Dental

43% of new patients requested care due to economic situations(according to a patient survey)

In 2009

61%

36%

3%

2008 2009

Dental Services: $1,397,065 Medical Services: $824,497Mental Health Services: $68,708

Donated Services: $310,155 Contributions: $327,020 Donated medical/dental supplies: $562,822Other: $87,586

Grants received in 2009• Armstrong Foundation• Dart Foundation• Delta Dental of Pennsylvania• Lancaster County Community Foundation• Lancaster General Helping Hands Grant• Pyor & Arlene Neuber Charitable Trust through the PNC Charitable Trust Grant Review Committee• The Gamber Foundation

We strive for accuracy in our grant information. Contact Jennie Heydt at (717) 358-2077 for any changes or corrections.

The Water Street Health Services Board of Directors:• Len Brown (Vice-Chairperson)• Anne-Marie Derrico, M.D. (Secretary)• Robert Doe, M.D.• Mike FitzGerald• Lisa Hess• Victor McGlaughlin, M.D. • Charles R. Mershon, M.D. (Chairperson)• Jim Rapier• Roger Strause, D.D.S. (Treasurer)

changing one life at a time www.WaterStreetHealthServices.org