written communication_group 6
TRANSCRIPT
-
8/12/2019 Written Communication_Group 6
1/103
-
8/12/2019 Written Communication_Group 6
2/103
WHAT IS WRITTEN COMMUNICATION?
The ability to express ourselves effectively when we
write, and it is recognized as being a vital business skill.
Such as letters, circulars, notes, manuals, house
magazines, etc.
Scope of written communication has been widen up with
the invention of Internet.
-
8/12/2019 Written Communication_Group 6
3/103
IMPORTANCE OF WRITTEN
COMMUNICATION
Public and private sector organizations
communicating with customers, shareholders andstakeholders
writing proposals for contracts and tendering for
business
developing and sustaining partnerships and
alliances
-
8/12/2019 Written Communication_Group 6
4/103
IMPORTANCE OF WRITTEN
COMMUNICATION (Contd)
Individuals
Writing application letters Prcis and Summaries helps to get a short
description of a matter.
-
8/12/2019 Written Communication_Group 6
5/103
WHY IS IT USED?
Comprehensive
Communication to distance places
Proof for future reference
-
8/12/2019 Written Communication_Group 6
6/103
WHILE WRITING, REMEMBER!!
Cost
Format and Formalities
Secrecy
-
8/12/2019 Written Communication_Group 6
7/103
-
8/12/2019 Written Communication_Group 6
8/103
-
8/12/2019 Written Communication_Group 6
9/103
MERITS OF WRITTEN COMMUNICATION
It ensures transmission of information in uniform manner.
It provides a permanent record of communication for
future reference.
It is an idealistic way of conveying long messages.
It ensures little risk of unauthorized alteration in the
message.
-
8/12/2019 Written Communication_Group 6
10/103
It tends to be comprehensive, obvious and accurate.
It is well suited to express messages to a large number of
persons at the same time.
It can be quoted as legal evidence in case of any disputes.
-
8/12/2019 Written Communication_Group 6
11/103
DEMERITS OF WRITTEN
COMMUNICATION
It is costly and time consuming.
It becomes difficult to maintain privacy about written
communication.
It is rigid and doesnt provide any scope for making
changes for inaccuracies that might have crept in.
-
8/12/2019 Written Communication_Group 6
12/103
It is very formal and lacks personal touch.
It boosts red-tapism and involves so many formalities.
It may be represented in a different way by different
people.
-
8/12/2019 Written Communication_Group 6
13/103
DOCUMENT DESIGN
Usenomorethan5fonts andcolors.
Use glossy paper.
Use white space.
Use templates.
Avoid double emphasis.
-
8/12/2019 Written Communication_Group 6
14/103
COMMON PROBLEMS WHILE WRITING
Insufficient structure and sign-posting
Poor use of language
Spelling, punctuation and grammar mistakes Rambling
Writing too much
Mood Dependent
-
8/12/2019 Written Communication_Group 6
15/103
MAKING MESSAGES EFFECTIVE
Clear
Complete
Correct
Save readers time
-
8/12/2019 Written Communication_Group 6
16/103
LETTERS Letters are one of the most widely used
form of written communication. They are
used mostly for external communication.
A letter has a complex layout which has tobe carefully followed as each part of the
layout has a purpose and is needed for
reference.
It is typed/printed on the companys
letterhead. It may be sent by mail, speed
post, courier or hand delivery. Letters can
also be faxed or sent by email.
-
8/12/2019 Written Communication_Group 6
17/103
TYPES OF LETTERS Formal Letters
A business letter is a letter written in formal language,usually used when writing from one business organizationto another, or for correspondence between such
organizations and their customers, clients and otherexternal parties.
Informal LettersLetters that are written to our relatives, friends etc. for not
a professional or to the point reason.
-
8/12/2019 Written Communication_Group 6
18/103
DIFFERENT TYPES OF LETTERS
Application Letters
Curriculum Vitae(CV)
Recommendation Letters Inquiry Letters
Appreciation Letters
Persuasive Letters
Sales Letters
-
8/12/2019 Written Communication_Group 6
19/103
ADVANTAGES OF LETTERS
Proof of Communication
Courtesy and Language
Personal
No special device needed.
-
8/12/2019 Written Communication_Group 6
20/103
FORMAT OF LETTER
-
8/12/2019 Written Communication_Group 6
21/103
EXAMPLE OF A BUSINESS LETTER
-
8/12/2019 Written Communication_Group 6
22/103
DISADVANTAGES OF LETTERS
Time
Sending a letter through the regular mail takes time; a
letter can even be lost, damaged or destroyed in transit.
Business phone calls, video conferences and emails are
quick, almost instant ways to communicate with a client,
and business moves along faster.
Space
While business letters can be filed away, they also take
up a lot of space. The physical nature of the letter ends
up being a disadvantage when it comes to storage.
-
8/12/2019 Written Communication_Group 6
23/103
-
8/12/2019 Written Communication_Group 6
24/103
WHAT DOES COMPREHENSION MEAN?In general usage and more specifically in
reference to education and psychology, it
roughly has the same meaning as
understanding.
-Wikipedia
-
8/12/2019 Written Communication_Group 6
25/103
INTRODUCTION
Comprehension is a two folded process which requiresunderstanding of what is presented and reproducing it as
comprehended.
The comprehension process involves speedy reading, quick
understanding and precise reproduction of the passage.
SPEED POOR READER GOOD READER
STUDYREADING
90-125 WPM80-90 %
200-300 WPM80-90 %
AVERAGEREADING
150-180 WPM70%
250-500 WPM70%
SKIMMING CANNOT SKIM 50 %COMPREHENSI
ON
-
8/12/2019 Written Communication_Group 6
26/103
TYPES OF PASSAGES Descriptive
Describes a particular incident, event, etc.
Narrative
Author is narrating something. It is in present tense.
Factual
Passage is about a fact. Example: a natural disaster, a
significant national/international event, etc.
-
8/12/2019 Written Communication_Group 6
27/103
TYPES OF QUESTIONS
1) Factual:
To give information: How many children were there?
State or list: List advantages of To read for details or find evidence: How did the man
escape
-
8/12/2019 Written Communication_Group 6
28/103
TYPES OF QUESTIONS Cont
2) Vocabulary:
Word replacement
Word or phraseexplanation
Word identification:
Find a word or phrase
which means.
-
8/12/2019 Written Communication_Group 6
29/103
TYPES OF QUESTIONS Cont
3) Inferential:
To read what the writer implies but is not stated
explicitly: What does the writer feel about his job?
4)Evaluative:
To give your opinion or options: Do you agree with the
topic? Give reasons.
-
8/12/2019 Written Communication_Group 6
30/103
STEPS TO FOLLOW WHILE READING AND
ANSWERING A COMPREHENSION
PASSAGE Read the passage fairly quickly to get the general idea.
Read again, a little slowly, so as to know the details.
Study the questions thoroughly. Turn to the relevant
portion of the passage read them again, and then rewrite
them in your own words, neatly and precisely.
STEPS TO FOLLOW WHILE READING AND
-
8/12/2019 Written Communication_Group 6
31/103
STEPS TO FOLLOW WHILE READING AND
ANSWERING A COMPREHENSION
PASSAGE Cont Use complete sentences.
If you are asked to give the meaning of any words orphrases , you should express the idea as clearly as
possible in your own words.
Certain words require the kind of definition that is givenin dictionary. Take care to frame the definition in
conformity with the part of the speech.
-
8/12/2019 Written Communication_Group 6
32/103
DIAGRAMMATIC REPRESENTATION
-
8/12/2019 Written Communication_Group 6
33/103
EXAMPLE PASSAGE
-
8/12/2019 Written Communication_Group 6
34/103
Q. What message does this passage give us? (Authors Purpose)
The passage tells us that good manners are essential part of oneslife.
Q. In what manner should we speak? (factual)
We should speak clearly distinctly and loudly for the person tohear.
Q. How can you develop good manners in you? (factual) We can develop good manners by talking politely with others,
showing respect to elders, helping our parents, obeying ourteachers and allowing sympathy towards our friends.
Q. Good manners are also important when you are with yourfriends.(identify clause and name them) (Grammar)
Good manners are also important-Main clause
When you are with your friendssubordinate adverb clause oftime
-
8/12/2019 Written Communication_Group 6
35/103
EXAMPLE PASSAGELong years ago we made a tryst with destiny, and now the time comes
when we shall redeem our pledge, not wholly or in full measure, but very
substantially.At the stroke of the midnight hour, when the world sleeps, India
will awake to life and freedom. A moment comes, which comes but rarely in
history, when we step out from the old to the new, when an age ends, and
when the soul of a nation, long suppressed, finds utterance. It is fitting that at
this solemn moment we take the pledge of dedication to the service of India
and her people and to the still larger cause of humanity.
At the dawn of historyIndia started on her unending quest, and trackless
centuries are filled with her striving and the grandeur of her success and her
failures. Through good and ill fortune alike she has never lost sight of that
quest or forgotten the ideals which gave her strength. We end today a periodof ill fortune and India discovers herself again. The achievement we celebrate
today is but a step, an opening of opportunity, to the greater triumphs and
achievements that await us. Are we brave enough and wise enough to gasp this
opportunity and accept the challenge of the future?
-
8/12/2019 Written Communication_Group 6
36/103
Freedom and power bring responsibility. That responsibility rests upon this
Assembly, a sovereign body representing the sovereign people of India. Before
the birth of freedom we have endured all the pains of labor and our hearts are
heavy with the memory of this sorrow. Some of those pains continue even now.
Nevertheless, the past is over and it is the future that belongs to us now. That
future is not one of ease or resting but of incessant striving so that we may
fulfill the pledges we have so often taken and the one we shall take today. The
service of India means the service of millions who suffer. It means the endingof poverty and ignorance and disease and inequality of opportunity. The
ambition of the greatest man of our generation has been to wipe every tear
from every eye. That may be beyond us, but as long as there are tears and
suffering, so long our work will not be over.
-Jawaharlal Nehru
-
8/12/2019 Written Communication_Group 6
37/103
Express in your own words:
a) We made a tryst with destiny
b) At the stroke of the midnight hour
c) At the dawn of history
d) India discovers herself again
e) With memory of sorrow
In what does service of India consist, according to theauthor?
What are the ideals which India has never forgotten?
Quote a line that has direct reference to Mahatma Gandhi.
ANSWER THE FOLLOWING QUESTIONS
WITH RESPECT TO THE PASSAGE
-
8/12/2019 Written Communication_Group 6
38/103
-
8/12/2019 Written Communication_Group 6
39/103
SUMMARY WRITING A summaryis condensed version of a larger reading
A summary is not a rewrite of the original piece and does not haveto be long nor should it be long
To write a summary, use your own words to express briefly themain idea and relevant details of the piece you have read
Your purpose in writing the summary is to give the basic ideas of theoriginal reading
While reading the original work, take note of what or who is thefocus and ask the usual questions that reporters use:
Who? What? When? Where? Why? How?
-
8/12/2019 Written Communication_Group 6
40/103
CHARACTERISTICS Proper Citation
The summary begins by citing the title, author, source, and, inthe case of a magazine or journal article, the date of publicationand the text
Thesis Statement
The overall thesis of the text selection is the authors centraltheme.
It comprises two parts:
a) the topic or general subject matter of the text, andb) the authors major assertion, comment, or position on the topic
The thesis statement does not contain specific details discussedin the text
The thesis statement is stated at the beginning of the summary
-
8/12/2019 Written Communication_Group 6
41/103
Supporting Ideas
The author supports his/her thesis with supportingideas
Use the following basic guidelines when summarizing
supporting ideas:
Cover all of the authors major supporting ideas Show the relationships among these ideas
Omit specifics, such as illustrations, descriptions, and detailed
explanations
Indicate the authors purpose in writing whether to inform, topersuade, or to entertain
Omit all personal opinions, ideas, and inferences
Let the reader know that you are reporting the authors ideas
-
8/12/2019 Written Communication_Group 6
42/103
Grammar and the Mechanics of Writing
Grammar and related concerns ensure that, as a writer, you
communicate clearly to your reader
The following are particularly important:
Restate the ideas in your own words as much as possible(Avoid
direct quotations)
Use transitional words for a smooth and logical flow of ideas
Edit and re-write your work
Check your grammar, punctuation, and spelling
Length
The length of a summary depends on how long the original
document is
-
8/12/2019 Written Communication_Group 6
43/103
STEPS IN WRITING A SUMMARY
Initially, summary writing can seem like a challenging
task
It requires careful reading and reflective thinking
about the article
Most of us, however, tend to skim read withoutfocused reflection, but with time and effort, the steps
listed here can help you become an effective
summary writer
-
8/12/2019 Written Communication_Group 6
44/103
The Steps are:
Read and Reread the article
Write One-Sentence summaries
Formulate the Thesis Statement Write Your First Draft
Edit Your Draft
Write Your Final Draft
-
8/12/2019 Written Communication_Group 6
45/103
Read and Reread the article
Divide the article into segments or sections of ideas. Eachsegment deals with one aspect of the central theme.
A segment can comprise one or more paragraphs
Label each segment. Use a general phrase that captures
the subject matter of the segment
Write the label in the margin next to the segment
Highlight or underline the main points and key phrases
-
8/12/2019 Written Communication_Group 6
46/103
Write One-Sentence summaries
Write a one-sentence summary for each segment of
thought on a separate sheet of paper
Formulate the Thesis Statement
Formulate a central theme that weaves the one-sentence
segment summaries together. This is your thesis statement
In many articles, the author will state this directly. You may
wish to take his direct statement of the thesis and restate it
in your own words
In other articles, you may have to write your own one-sentence thesis statement that summarizes this central
theme
-
8/12/2019 Written Communication_Group 6
47/103
Write Your First Draft
Begin with a proper citation of the title, author, source, anddate of publication of the article summarized
Combine the thesis statement and your one-sentence
segment summaries into a one-to-two-paragraph summary
Eliminate all unnecessary words and repetitions
Eliminate all personal ideas and inferences
Use transitions for a smooth and logical
flow of ideas
Conclude with a summing up
sentence by stating what can be
learned from reading the article
-
8/12/2019 Written Communication_Group 6
48/103
Edit Your Draft
Check your summary by asking the followingquestions :
Have I answered the who, what, when, why, and how
questions?
Is my grammar, punctuation, and spelling correct?
Have I left out my personal views and ideas?
Does my summary hang together?
Does it flow when I read it aloud?
Have someone else read it.
Does the summary give them the
central ideas of the article?
-
8/12/2019 Written Communication_Group 6
49/103
Write Your Final Draft
Your summary is ready for submission
-
8/12/2019 Written Communication_Group 6
50/103
-
8/12/2019 Written Communication_Group 6
51/103
PRECIS WRITING
Prcis:(pronounced pray-see) A concise summary of essentialpoints, statements, or facts.
-Webster Dictionary
The prcis is a shortening, in your own words, of a text ofwritten work , the basic thought of a passage is reproduced inminiature, retaining the mood and tone of the original.
The prcis should be written from the original authorspointof view, without editing.
A prcis is a condensed restatement of an article, roughly the length of the original or less.
-
8/12/2019 Written Communication_Group 6
52/103
WRITING A PRECIS
The meaning ,idea and the tone of the original article must not bechanged.
The name of the Prcis is ideally to be written in italics.
The name of the author ,the article and source (if any) then must bementioned .
The statements written in the prcis must be a fact .You shouldmake no statements unsupported by the text.
Another difficulty is putting the material into yourown words.
Picking out those details that are ofgreatest significance.
-
8/12/2019 Written Communication_Group 6
53/103
DOs AND DONTs
Start your prcis by creating context (setting)
and stating the main idea of the piece.
Always state the name of the article/document, the authorand the source.
Titles of texts should be put in italics OR underlined.
RUN A SPELL CHECK!!!
Before writing all these first count the total number of all thewords in that paragraph and divide it by 3.
-
8/12/2019 Written Communication_Group 6
54/103
-
8/12/2019 Written Communication_Group 6
55/103
3000 million people
2000
were evenly distributed
cities each with millions
scientistsdiscover new ways to produce more
strains of paddy and wheat have been developed
-
8/12/2019 Written Communication_Group 6
56/103
World Population and Food Production
During the last fifty years, the world population hasincreased from 2000 to 3000 million. It is unevenly distributedwith millions of people living in a few big cities. Scientists inIndia and abroad are, therefore, busy with agriculture research
to find out new methods of increased food production to feedthem all and they have already developed many new strains ofpaddy and wheat.
(65 words)
-
8/12/2019 Written Communication_Group 6
57/103
-
8/12/2019 Written Communication_Group 6
58/103
ABSTRACT WRITING
Noun: A summary or statement of the contents of a book,article, or formal speech.
-Webster Dictionary
An abstract is a condensed version of a longer piece of writingthat highlights the major points covered, concisely describesthe content and scope of the writing, and reviews the writing'scontents in abbreviated form.
Abstracts are of two types
1. Descriptive Abstracts
2. Informative Abstracts
-
8/12/2019 Written Communication_Group 6
59/103
DESCRIPTIVE ABSTRACT Tell readers what information the report, article, or paper
contains.
Include the purpose, methods, and scope of the report,article, or paper
Do notprovide results, conclusions, or recommendations.
Are always very short, usually under 100 words.
Introduce the subject to readers, who must then read thereport, article, or paper to find out the author's results,conclusions, or recommendations.
-
8/12/2019 Written Communication_Group 6
60/103
INFORMATIVE ABSTRACT Communicate specific information from the report, article, or
paper..
Include the purpose, methods, and scope of the report, article, or
paper. Provide the report, article, or paper's results, conclusions, and
recommendations.
Are short -- from a paragraph to a page or two, depending upon the
length of the original work being abstracted. Usually informativeabstracts are 10% or less of the length of the original piece.
Allow readers to decide whether they want to read the report,
article, or paper..
-
8/12/2019 Written Communication_Group 6
61/103
HOW TO WRITE ABSTRACT
To write an effective abstract, follow these steps:
Look specifically for these main parts of the article, paper, or report:purpose, methods, scope, conclusions, and recommendation.
If you're writing an abstract about another person's article, paper, orreport, the introduction and the summary are good places to begin.
After you've finished rereading the article, paper, or report, write arough draft
Don't merely copy key sentences from the article, paper, orreport:summarize information in a new way.
correct weaknesses in organization. drop unnecessary information & add important information you left
out.
fix errors in grammar, spelling, and punctuation
-
8/12/2019 Written Communication_Group 6
62/103
QUALITIES OF ABSTRACT
An effective abstract has the following qualities:
uses one or more well developed paragraphs: these areunified, coherent, concise, and able to stand alone.
uses an introduction/body/conclusion structure whichpresents the article, paper, or report's purpose, results,conclusions, and recommendations in that order.
follows strictly the chronology of the article, paper, or report.
provides logical connections (or transitions) between theinformation included.
adds nonew information, but simply summarizes the report.
is understandable to a wide audience.
-
8/12/2019 Written Communication_Group 6
63/103
-
8/12/2019 Written Communication_Group 6
64/103
WHAT IS AN EXECUTIVE SUMMARY??
An executive summary, also known
as a management summary, is a
short document or section of a
document, produced for businesspurposes, that summarizes a longer
report or proposal or a group of
related reports, in such a way that
readers can rapidly become
acquainted with a large body of
material without having to read it
all.
- Wikipedia
-
8/12/2019 Written Communication_Group 6
65/103
It usually contains a brief statement of the problem or
proposal covered in the major document(s), background
information, concise analysis and main conclusions.
It is intended as an aid to decision making by managersand
has been described as possibly the most important part of a
business plan.
-
8/12/2019 Written Communication_Group 6
66/103
IMPORTANCE OF EXECUTIVE SUMMARY The importance of executive summary as a communication
tool is frequently stressed in guides, aimed at both academicsand business people.
An executive summary is an initial interaction between thewriters of the report and their target readers: decision makers,potential customers, and/or peers.
(Texas A&M University)
A business leaders decision to continue reading acertain report often depends on the impressionthe executive summary gives.
TYPICAL STRUCTURE OF EXECUTIVE
-
8/12/2019 Written Communication_Group 6
67/103
TYPICAL STRUCTURE OF EXECUTIVE
SUMMARY There is wide general agreement on the structure of a
"typical" executive summary. Typically, an executivesummary will :
be possibly 10% or so of the length of the main report.
be written in language appropriate for the target audience.
consist of short and concise paragraphs.
be written in the same order as the main report.
-
8/12/2019 Written Communication_Group 6
68/103
only include material present in the main report.
make recommendations.
provide a justification.
have a conclusion.
be able to be read separately from the main report.
sometimes summarize more than one document.
EXECUTIVE SUMMARY INCLUDES
-
8/12/2019 Written Communication_Group 6
69/103
EXECUTIVE SUMMARY INCLUDES...
For a standard business plan, the first paragraph of the executivesummary should generally include: Business name Business location What product or service you sell Purpose of the plan
Another paragraph should highlight important points, such asprojected sales and profits, unit sales, profitability and keys tosuccess.
Include the news you dont want anyone to miss. This is a goodplace to put a pie chart, a bar chart that shows sales, gross margin,and profits before interest and taxes for the next subsequent years.
Numbers in the text must also be cited and explained.
-
8/12/2019 Written Communication_Group 6
70/103
LENGTH OF AN EXECUTIVE SUMMARY
Experts differ on how long an executive summary should be.
Some insist that it takes just a page or two, others recommend a
more detailed summary, taking as much as ten pages, coveringenough information to substitute for the plan itself.
Although 50+ page business plan used to be common, investors andlenders these days expect a concise, focused plan.
The best length for an executive summary is a single page.
Emphasize the main points of your plan and keep it brief.
-
8/12/2019 Written Communication_Group 6
71/103
KEY POINTS (TIPS & WARNINGS)An executive summary previews the main points of an in-depth report; it is written for nontechnical people who don'thave time to read the main report. The executive reportcontains enough information for a reader to get familiarizedwith what is discussed in the full report without having toread it.
Plan to create a summary each time you write a businessreport exceeding four pages.
Write the summary after the main report has been written,and make sure it is no more than one-tenth the length of themain report.
-
8/12/2019 Written Communication_Group 6
72/103
-
8/12/2019 Written Communication_Group 6
73/103
Read the summary slowly and critically, making
sure it conveys the purpose, message and key
recommendations.
Check for errors of style, spelling, grammar and
punctuation. Ask a fellow writer to proofread and
edit the document.
Ask a nontechnical person to read the document. If
it confuses or bores them, the summary probably
will have the same effect on other nontechnical
readers.
Keep the main points in mind as you write the
executive summary. No need to include every
point in the summary, but ensure that the major
ideas are covered.
-
8/12/2019 Written Communication_Group 6
74/103
DIFFERENT PLAN REQUIRES DIFFERENT
EXECUTIVE SUMMARY An internal plan, such as an annual plan or strategic plan,
doesnt have to be as formal with its executive summary.
Make the purpose of the plan clear, and make sure the
highlights are covered, but no need to repeat the location,
product/service description, or other details.
Never waste words in a summary.
-
8/12/2019 Written Communication_Group 6
75/103
If youre looking for investment, say so in the executive
summary, and specify the investment amount required. Some
highlights of the management team and competitive edge
must also be added.
If seeking for a loan, say so in the executive summary, and
specify the amount required. Leave loan details out of the
summary.
-
8/12/2019 Written Communication_Group 6
76/103
EXECUTIVE SUMMARY ABSTRACT
ABSTRACT EXECUTIVE SUMMARY
NATURE Abbreviated summary Unique selling point (USP)
-
8/12/2019 Written Communication_Group 6
77/103
NATURE Abbreviated summary. Unique selling point (USP).
AUDIENCE Specialized (researchers), or merereaders.
Decision makers,
e.g. corporate managers.
SCOPE Informational, academic, administrative,and other general documents (thesis,
articles, patents).
Solicited or unsolicited sales proposals and bids
(P&B).
PURPOSE Give information.Ascertain the purpose of the whole
document, give an overview or preview of
its content.
Call for action.
Persuade readers to buy on the recommended
solution addressing the problem, namely, make
your unique sel l ing point(USP).
LENGTH Short.Shorter than the executive summary.
Short.
Longer than the abstract.
STYLE Technical, static, and more academic. Managerial, dynamic, and more enthusiastic.
-
8/12/2019 Written Communication_Group 6
78/103
EXAMPLEEconomic Impact: Tomatoes in Florida
This report is the first of a series of reports that will be issued as part of
the Tomato Project to assess the purchasing power of the wages and
benefits paid by each of the growers supplying tomatoes to
McDonalds. In this Tomato Project, CREA is examining all the data
relevant to understanding the wages earnable by worker-employees
working for each of these growers during 2005 and, as the harvesting
season progresses, throughout 2006. Each report will provide the
results for specific growers, recognizing that the wages and benefits
provided by the growers vary.
In addition, in this report, CREA also provides its assessment of and
recommendations for two sets of standards that have been created to
address agricultural supply chain issues: S.A.F.E. and the McDonalds
Growers Standards.
To really understand the methodology we used as well as the results
-
8/12/2019 Written Communication_Group 6
79/103
EXAMPLEwe present, readers are asked to read the entire report, including
examining the photos, in order to understand the complexities of thetomato supply chain that brings tomatoes from seed to field and finally to
each of us, the consumers. We are all part of the system.
The report includes the following:
1. An explanation of the tomato supply chain .2. An assessment of the wages and benefits provided to worker- employees
of Grower #1, including the wages for harvesting, field work, etc.
Calculations for the slowest (lowest earning) and fastest (highest earning)
workers are provided.
3. In addition, an assessment of the purchasing power provided to workersby the housing (plus electricity and water costs).
4. The results of the independent interviews conducted with workers by our
colleague from Central America.
5. An assessment of the S.A.F.E. (Socially Accountable Farm Employers)
Standards and recommendations for strengthening these standards.
-
8/12/2019 Written Communication_Group 6
80/103
EXAMPLE6. An assessment of the McDonalds Growers Standards and
recommendations for strengthening these standards.7. The results of our assessment of the purchasing power accruing to worker-
employees by the wage and benefit policies and practices for Grower #1.
This assessment provides the data for concluding that Grower #1 provides
wages and benefits equal to or exceeding the financial benefit of the
proposed penny a pound increase.
Readers are reminded that there will be a separate analysis of the policies
and practices of each grower.
(http://www.creainc.org/pdf_files/Executive%20Summary%20Report%201.pdf)
-
8/12/2019 Written Communication_Group 6
81/103
-
8/12/2019 Written Communication_Group 6
82/103
COLLECTIVE NOUN
A collective noun is a word that refers to a group or collection of
persons or things, eg.committee, government, jury, faculty.
The committee were unable to agree on the proposal.
(members of the committee)
The jury are in complete disagreement on this issue.
(members of the jury)
The committeehas submitted its report. (as single verb)
Thejuryhas given its verdict. (as single verb)
-
8/12/2019 Written Communication_Group 6
83/103
INDEFINITE PRONOUN
Pronoun which do not refer to a particular
person or thing , take singular verbs. Some of
commonly listed pronouns are listed below :
1) Anybody 2) Everybody
3) Nobody 4) None
5) Either 6) Each
7) Somebody 8) Neither
9) Another 10) Someone
-
8/12/2019 Written Communication_Group 6
84/103
INDEFINITE PRONOUN
Examples-
Everybodyis entitled to one months salary as bonus .
Nobodyknows what the future has in store for him .
Nonewants a change in the working hours.
Eitherof the proposals is acceptable to me .
Eachof us is required to attend the meeting .
Onedoesnt like to have his word doubted .
If anybodywants this , he can have it .
Somebodycalled the police .
-
8/12/2019 Written Communication_Group 6
85/103
RELATIVE PRONOUN
The relative pronouns in English are which, that, who,whom,and whose. Whoand whomrefer only to people.
Whichrefers to things, qualities, and ideas--never to
people. Thatand whoserefer to people, things, qualities,
and ideas . Eg
It is Hari whohas written this report .
Hari is one of those students who think they can obtain
good grades without doing their homework .
"How can you govern a country whichhas
246 varieties of cheese?"
(Charles De Gaulle)
-
8/12/2019 Written Communication_Group 6
86/103
COMPOUND SUBJECTS
When a verb has two or more subjects, you can say that the verb
has a compound subject.
At the local Dairy Queen, Jenny and Marsha gasped at the sight of
pickle slices on their banana splits.
Jenny, Marsha = compoundsubject; gasped = verb.
Neither a tall man nor a short man lives in that house.
Either Kevin or Brian playsthe lead solo every week .
-
8/12/2019 Written Communication_Group 6
87/103
PART/PORTION/AMOUNT
Some words occur as part of a phrase which acts as a subject, and
indicate a part or portion .
The number of the verb is determined by the complete subject. Eg.
Half thejobwascompleted within two days .
Half thejobs werecompleted within two days.
Words that indicate amount :
Ten thousand rupees isa lot of money (singular verb) Three miles a day isa good walk . (singular verb )
Hundreds of people werepresent at the meeting (plural verb )
-
8/12/2019 Written Communication_Group 6
88/103
-
8/12/2019 Written Communication_Group 6
89/103
SEQUENCE OF TENSES
There are certain rules that regulate the tense of the verb in the
subordinate clause .These rules are usually referred to as rules of
sequences of tenses.
There are 2 main rules of sequence of tenses :
Rule 1: If the finite verb in theprincipal clauseis in the past, the verb(s)
in the subordinate clause(s)must also be in the past.
He told me(Principal / Independent clause)
that he was ready for the meeting . ( Subordinate clause ) John typed faster( Principal clause )
than I expected .( Subordinate Clause )
-
8/12/2019 Written Communication_Group 6
90/103
SEQUENCE OF TENSES
If however ,the subordinate clause expresses a universal truth or states ahabitual fact, its verb is usually in thepresent tense even if the verb of
principal clause is in the past.
The teacher told us(Principal Clause )
That the earth movesaround the sun. ( Subordinate Clause )
A subordinate adjective clause may have any tense according to the
meaning one wants to convey.
1. Avasthi contacted the gentleman(Principal Clause )
who willpreside at tomorrows meeting. (Subordinate clause )
2. I introduced him to Satish(Principal Clause )
whojoinedour firm . ( Subordinate Clause )
-
8/12/2019 Written Communication_Group 6
91/103
SEQUENCE OF TENSES
A subordinate adverbial clause showing comparison may have
a present tenseeven if the verb of the principal clause is in the
past.
1. They workedharder( Principal Clause )
than I do( Subordinate Clause )
2. He was richer(Principal Clause )
than Mohan is(Subordinate Clause )
-
8/12/2019 Written Communication_Group 6
92/103
SEQUENCE OF TENSES
Rule 2: If the finite verb in the principal clause is in thepresent or
futuretense ,the verb of the subordinate clause may have any
tense.
1. Rahim issaying( Principal Clause )
that he was not able to attendthe meeting .(Subordinate Clause)
2. He willsoon forget(Principal Clause )
what he was taught( Subordinate Clause )
-
8/12/2019 Written Communication_Group 6
93/103
USE OF MODIFIERS
Words and phrases that change or restrict the meaning of otherwords are called modifiers.
A modifier is generally placed nearest to the word or phrase itmodifies.
Its position in the sentence should be such that it clearlyindicates what it modifies .
Let us classify such modifiers into 4 categories : adverbs ,prepositional phrases , participial phrases and infinitivephrases.
-
8/12/2019 Written Communication_Group 6
94/103
USE OF MODIFIERS
Adverbsmost likely to be placed in the wrong place are : only,
even , rarely , almost, nearly etc.
1. Hari did not evenanswer my letter .
EvenHari did not answer my letter .
2.OnlyRahul has been granted leave for two days.
Rahul has been granted leave for onlytwo days
-
8/12/2019 Written Communication_Group 6
95/103
USE OF MODIFIERS
Like Adverbs , Prepositionalphrasesshould be placed near
the word(s) they modify.
1 . She was dressed and ready to speak withinhalfanhour
withinhalfanhourshe was dressed and ready to speak.
2.The old man in the office withalongbeardhas just married.
The old man withalongbeardin the office has just married.
-
8/12/2019 Written Communication_Group 6
96/103
USE OF MODIFIERS
A Participal phrase should clearly modify or refer to
something in the sentence and should be related to subject of
the main clause.
1. After deliveringthe goods, the other jobs were done.
After deliveringthe goods, wedid the other jobs .
2.Drivinghome yesterday, the road seemed endless.
Drivinghome yesterday, shethought the road was endless.
-
8/12/2019 Written Communication_Group 6
97/103
USE OF MODIFIERS
Infinitivephrasesshould also be used with the same condition
as the other modifiers i.e. it must be related to the subject of
the main clause .
1. To succeed as a speaker, the preparation must be thorough.
To succeed as a speaker ,you must prepare thoroughly.
2. To get good grades , the assignment must be done regularly.
To get good grades , students should do the assignments
regularly.
-
8/12/2019 Written Communication_Group 6
98/103
WORD ERRORS !!!
#1: Loose for loseNo: I always loosethe product key.
Yes: I always losethe product key.
#2: Lay for lieNo: I got dizzy and had to laydown.
Yes: I got dizzy and had to liedown
#3: Double negativesNo: We didnt see no owlsYes: We didnt see anyowls
-
8/12/2019 Written Communication_Group 6
99/103
WORD ERRORS!!!
#4: Advice , Advise- The adviceof a legal expert is required in this case (valuedopinion, noun)
- He advisedme to seek your opinion(give advice, verb)
#5: Affect , Effect- My throat is quickly affectedby cold.(change, good
or bad)
- After a long discussion, a settlement of the dispute
has been effected.(achieve, accomplish)
-
8/12/2019 Written Communication_Group 6
100/103
WORD ERRORS!!!
#6: All together , Altogether- By working all together we can do the job well in time.(in agroup)-I think his story is altogetherfalse (entirely)
#7: Already , All ready-The mail has already been delivered.(by this time)-He is all ready for the journey.(entirely prepared )
#8: Beside, Besides- His house is beside the factory( close to, near)-Besides helping me with money ,he gave me advice(inaddition, moreover)
-
8/12/2019 Written Communication_Group 6
101/103
WORD ERRORS!!!
#9: Personal, Personnel- This is my personal information. (individual)- Only authorized personnel allowed. (group of people)
#10: Stationary , Stationery-The Sun is stationary body and the Earth revolves round it.
(not moving, fixed)- Save 50% on all office stationery.(paper related materials )
#11: Aid , Aide- I have known sorrow and learned to aid the wretched. (help
or assistance)-General McChrystal and his aides told the unvarnished truth.(helper or assistant)
-
8/12/2019 Written Communication_Group 6
102/103
WORD ERRORS!!!
Husband messages to his wife.
Husband: what are you doing darling?
Wife: I am dying
Husband:(jumps with joy but types)Oh dear how can I live
without you..
Wife: You idiot I am dyingmy hair.
Husband: BLOODY English !!!
-
8/12/2019 Written Communication_Group 6
103/103