Worldwide Marine Service

24/7 On-demand Maritime Support

In our unique position as both a manufacturer and service provider, we provide the marine maintenance, repair and training you need, wherever you are in the world, whenever you need us. Our global service network provides prompt shipboard maintenance and repair services in every major seaport in the world, 24 hours a day, 365 days a year.

Key Benefits When it comes to optimising performance, we can provide many wide-ranging benefits, including:

• Worldwide 24/7 service with skilled and trained marine service engineers

• Global network of trained service partners for fast service

• Dedicated, qualified engineers for support and emergencies

• Fast supply of spare parts

• Customised upgrades and retrofits

• Offshore services

• After-sales and training services

Continued Operational ReliabilityWe understand your critical need to ensure maximum safety and reliability at all times.

We are available 24 hours a day, every day of the year, to help you achieve continued operational performance at all times, through the quality of service, the reliability of our products and parts,

and the speed with which we attend to your requirements. We are here, ready to help you, as soon as you contact us, whether you require help with on-demand servicing and maintenance, spare parts, upgrades or retrofits, offshore services, training or after-sales or warranty support.

You can be sure of minimising any equipment downtime and keeping in-port turn-around time to a bare minimum. We can also guarantee you the very best service, priding ourselves on our high first-time fix rate (consistently above 90%).

Cost-effective ExpertiseYou depend on the reliability of your navigation equipment and systems, and certainly want to protect the investment you have made. The best way to maximise the life span of products and systems, and to maintain full functionality, is by ensuring regular maintenance in line with product guidelines.

All of our marine service engineers and partners are continually trained, and certified to the highest standards, in the latest procedures for the maintenance, trouble-shooting and repair of navigation and communication equipment. They all have up-to-date knowledge of, and familiarity with, the latest hardware and software.

Highest Quality ServiceNorthrop Grumman Sperry Marine is uniquely positioned to supply the marine industry with competitive service to meet the highly-specialised demands of all our global customers.

Wherever you are in the world, and whenever you need our help, you have at your command over 150 Northrop Grumman Sperry Marine service employees worldwide, based in 20 offices around the world. This support system is complemented by a global network of more than 100 service representatives.

We help you achieve continuedoperational performance, at all times

The highest quality marine support network available every hour of the day, around the world.

Dedicated, quailified engineers for 24/7 support around the world

Worldwide Marine Service

Convenient, On-demand, Service It couldn’t be easier for you to arrange the service, repair or maintenance of any your navigation products or systems. A single call or email is all it takes to initiate immediate action from our global service network, ensuring that your service request is handled quickly and efficiently.

Fast Supply of Spare Parts from Strategically-placed DepotsOur service network is supported by our comprehensive network of spare parts distribution centres, service depots, repair workshops and centralised despatch centres. To ensure reliable and fast delivery, we hold original Northrop Grumman Sperry Marine parts at over 3 regional distribution centres worldwide. Our inventory controls and logistics expertise guarantee you consistent on-time delivery.

Customised Upgrades and Retrofits We offer proven retrofit solutions for all Northrop Grumman Sperry Marine products, as well as those of virtually any other manufacturer. With many years of retrofit experience, and our expertise as a manufacturer, we have the essential skills and equipment to integrate technologies of different generations and systems.

Wide range of services

Our service ranges from requirements analysis and project outline through project management to customer-specific engineering, assembly, testing and installation — either during dry dock or while a vessel is underway, anywhere in the world, at any time of day or night.

Offshore Services Northrop Grumman Sperry Marine has vast experience in providing expert operational and technical support for offshore services and operations to the oil and gas industry around the world. Besides maintenance and repair services, we provide inspection, repair, installation, commissioning and testing services for all Northrop Grumman Sperry Marine equipment. We provide custom solutions to meet your needs, regardless of size or complexity, with the aim of providing a one-stop solution to reduce operational and maintenance costs, tighten timelines, reduce risk and maximise cost-effectiveness.

After-sales Services Northrop Grumman Sperry Marine supports customers through the whole lifecycle of vessel and equipment 24/7. Annual performance tests and certification

Northrop Grumman Sperry Marine is approved to conduct annual performance tests and certification for voyage data recorders (VDRs) and SVDRs, with skilled and experienced specialist surveyors operating from our regional offices. We also provide annual performance tests for Global Maritime Distress and Safety Systems (GMDSS). Gyrofin stabilisers service

Our after-sales service also includes the maintenance of Gyrofin stabilisers. Due to the extreme conditions in which stabiliser fins operate, regular servicing and maintenance every 18 to 24 months is recommended to ensure full operation of the fin, power, control and machinery units. At each dry-docking a mechanical inspection is recommended.

Training Services Northrop Grumman Sperry Marine’s dedicated regional training centres in Europe, Asia and the United States provide technical and product training on all our navigational equipment, to provide your staff with a thorough understanding of equipment functionality, operation and maintenance for continuing efficient operation, safe navigation and full control. Our range of intensive training services, programmes and solutions includes:

• First and second level technical training

• Customised solutions (around the world, with remote training options)

• Customer-specific training

• Technical training on board for first-line service and repair

• Shipboard operator training while underway.

Offshore services around the world

First and second level technical training

Worldwide Marine Service

www.sperrymarine.comA division of the Northrop Grumman Corporation, Sperry Marine provides a range of sophisticated navigation solutions for mariners around the world: autopilot and steering control systems, compass systems, integrated navigation and bridge systems, integrated platform management systems, speedlogs, navigation radar and ECDIS. Working with mariners around the globe for over 100 years. Specifications and features subject to change without notice. ©2017 Northrop Grumman Systems Corporation All rights reserved.

For more information, please contact:

AMERICASNew Orleans, LA USA

Tel: +1-504-328-9171

ASIAChina, Shanghai

Tel: +86-21-5179-0199Hong Kong, Sheung Wan

Tel: +852-2581-9122Japan, Tokyo

Tel: +81 (03)-3863-7401Singapore

Tel: +65-6274-3332South Korea, Busan

Tel: +82-51-247-7455

CANADANova Scotia, Halifax

Tel: +1-902-468-9479British Columbia, Vancouver

Tel: +1-604-821-2090

EUROPEBelgium, Antwerp

Tel:+32 (0)3233-1433Denmark, Copenhagen

Tel: +45 (0)77-33-6633Germany, Hamburg

Tel: +49 (0)40-299-000The Netherlands, Vlaardingen

Tel: +31 (0)10-445-1600Norway, Bergen

Tel: +47 (0)55-94-9494United Kingdom, London

Tel: +44 (0)20-8329-2000

24/7 Service Our global service network provides prompt shipboard maintenance and repair services in every major seaport in the world, 24 hours a day, 365 days a year.

Sperry Marine Service/Sales locations Sperry Marine Service Agents Regional Head offices Gyrofin offices

BR-242-BLB-0414A330 #: 14-0871

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