world-class people management for a 21 st century nhs esr / deanery interface workshop – south...
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World-class People Management for a 21st Century NHS
ESR / Deanery Interface Workshop – South Central
4th March 2010
Wessex Deanery
World-class People Management for a 21st Century NHS
ESR/Deanery Interface Workshop
• Dawn Day, Information Manager, NESC
• John Sanderson, Director, HICOM
• Katie Farrell, ESR Account Manager, SC
• James White, ESR Account Manager Lead, SC
World-class People Management for a 21st Century NHS
Agenda10:30am Registration & Coffee
11:00am Introductions, National Picture JW/DD/KFPilot Work, Where We Are Today
11:10am Intrepid/Deanery Process Update JS/DD
11:45am Trust Expectations/Workshop All
12:30pm Lunch (provided)
1:00pm End to End Cycles DD/KF
1:40pm Questions & Answers All
1:50pm Next Steps DD/KF
2:00pm Close
World-class People Management for a 21st Century NHS
What is ESR• Electronic Staff Record System
– Replaced 36 disparate HR and Payroll systems in use across England and Wales
• All Trusts (440) implemented ESR by April 2008
• Delivery of ESR is managed by McKesson
• ESR is the master workforce and learning management system for the NHS (People Matters Executive Group, DH)…and is the only source of workforce information from 2009
• ESR continues to facilitate NHS efficiency through linkages to national initiatives, including:
NHS Jobs/e-recruitment
E-Learning (National Learning Management System project) capability
Other professional bodies eg. GMC, deanery systems
Availability of ESR interfaces to local systems (e.g. Time & Attendance, OH)
New Occupational Health Smartcard Interface
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ESR is THE Complete Workforce Solution for the NHS
• Enables improved workforce management by providing timely and accurate information;
• Single point of data entry, across integrated ESR functionality;
• Single solution used across the organisation ensures consistency of information and ease of workflow;
• Management of the employee end to end life cycle.
World-class People Management for a 21st Century NHS
CORE HR
ABSENCE
DATAWAREHOUSE
INTERAUTHORITYTRANSFER
INTERFACES
LOCALREPORTS
LEARNINGMANAGEMENT
PAYROLL
RECRUITMENT
WORKSTRUCTURES
TALENTMANAGEMENT
SELF-SERVICE
Composition
of ESR
NHS JobsDeaneriesGMCLocal OH Systems
70%
25% MSS5% ESS
89%
World-class People Management for a 21st Century NHS
Deanery Interface – National Picture
Design Specified and Agreed by Deanery Working
Party
DWP meets regularly to review requirements and
progress
Interface now officially out of development phase
Agreement that both the Deanery and the Trust must
be signed up to the process!
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Intrepid / Deanery Processes Update
John Sanderson & Dawn Day
World-class People Management for a 21st Century NHS
The ESR - Intrepid Interface: Objectives
• Ensuring data captured at source• Providing accurate and timely exchange of information• Reducing duplicate data entry• Ensuring consistent and accurate data recording• Alignment of medical staffing, HR, PG and Deanery data• Improving data verification/validation
World-class People Management for a 21st Century NHS
The ESR - Intrepid Interface: Overview• Recruitment Interface
– Vacancy report generated from Intrepid– Vacancies set-up in ESR– Vacancy data transferred from ESR into Intrepid– Recruitment managed by I:CAMS– Appointments made in Intrepid– Appointee data transferred from Intrepid into ESR– Trainees appointed
• Update Interface
– Personnel, position and assignment data added/updated in ESR
– Data transferred from ESR and imported into Intrepid
World-class People Management for a 21st Century NHS
Intrepid
Recruitment
ESR
ESR Hub
Intrepid Interface Engine
Vacancy data
Vacancy data
Vacancy data
Errors/exceptions
Errors/exceptions
Appointment data
Appointment data
Appointment data
Vacancy
Vacancy Post Staff Staff/Post Appointment
PersonAssignmentPositionentered
linked to post
entered added created
addedaddedupdated
added
RECRUITMENT INTERFACE
one time only update
updated updated
Trust notified manually (no automated update)
World-class People Management for a 21st Century NHS
ESR RECRUITMENT INTERFACE
Vacancy (Intrepid updated)• Vacancy reference• Position• Description• Post number
Appointment (ESR updated)• Vacancy reference• Start date• Names (first, middle, surname)• Title• Gender, date of birth• Address (1-3, town, county, postcode, country)• Telephone (home, mobile)• Email• Demographic (ethnic origin, sexual orientation, religion, nationality)• NTN• GMC/GDC (type, number, expiry date)
World-class People Management for a 21st Century NHS
Deanery Process Update: Recruitment
• New starters• Leavers• Vacancy matrix• ESR < > Deanery post number mapping
World-class People Management for a 21st Century NHS
ESR
Intrepid
ESR Hub
Intrepid Interface Engine
Update data
Update data
Update data
Errors/exceptions
Errors/exceptions
PostStaff Staff/Post
Person Assignment Position
created or updated
added or updated
UPDATE INTERFACE
Address Professional BodyQualification
Errors/exceptions
Qualifications
World-class People Management for a 21st Century NHS
ESR UPDATE INTERFACE
Position (Intrepid: Post updated)• Position number, title• Occupation code• Area of work• Specialty, second specialty• Deanery number *• Managing Deanery• Trust, site• Grade/Payscale *
Assignment (Intrepid: Staff-Post updated)• Assignment number, category• Assignment status• Start date, end date *• Staff group• Max. part time indicator• Employee category• Trust, site• Grade/Payscale *• Increment point, increment date
World-class People Management for a 21st Century NHS
ESR UPDATE INTERFACE
Person (Intrepid: Staff updated)• Position ID, assignment ID• ESR number• Employee number• NI number• Names (first, middle, surname, maiden)• Title• Gender, date of birth• NTN• Telephone (home, mobile)• Email• Ethnic origin• Latest start date• Residency status, work permit details (number, type, expiry)• NHS entry date
Address (Intrepid: Staff updated)• Address (1-3, town, county, postcode, country)
World-class People Management for a 21st Century NHS
ESR UPDATE INTERFACE
Qualification (Intrepid: Staff Qualifications updated)• Qualification ID• Qualification name, type• Date awarded• Awarding establishment• Country of award
Professional Body (Intrepid: Staff updated)• Professional registration scheme (GMC, GDC)• Registration number• Expiry date• Status• Specialties
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Deanery Process Update: Updates
• Rotations• Maternity leave• Job share• OOP• Flexibles
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Expectations
Group Work
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Expectations
Consider the following:-
• Timescales
• What may impact upon these (resources, training etc?)
• Benefits to be gained from interface
• Any other considerations/questions regarding the interface?
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LUNCH!!
World-class People Management for a 21st Century NHS
Dawn Day & Katie Farrell
The ESR and Deanery Interface – End to End
Cycles
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Objectives
• Overview of the ESR Processes which
support the interface functionality:
Position Setup
Recruitment Activity Setup
Applicant Hire
• Opportunity to ask questions
World-class People Management for a 21st Century NHS
Deanery Interface - Recruitment Process overview
1. Training Post set up as an ESR Position
including DPN
2. Vacancy and Recruitment Activity
created
3. Vacancy Referenceapplied to record of preferredCandidate within the Deanery
system
4. Preferred Candidate file received in ESR.
ESR
Empower/Intrepid
Process Runs Daily
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Deanery Interface - RecruitmentBenefits:
Transfers Applicant Data directly into ESR – supporting OH Clearance!
Reduces Duplicate Data Entry
Ensures Data Consistency
Improved Working Relations
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Implementation Requirements
Setup Deanery Training Post as an ESR Position
The NHS Trusts must use the Recruitment Module in ESR
The Deanery must be Ready
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Position Setup Steps
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Position Setup Steps
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Recruitment StepsCreate Requisition & Vacancy
Attach Vacancy to Recruitment Activity
Applicant Processing In Deanery System
Applicant Arrives in ESR
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Create Requisition and Vacancy
World-class People Management for a 21st Century NHS
Create Requisition and Vacancy
Vacancy
Requisition1. Requisition
Name1. Requisition
Name
2. Vacancy Name
2. Vacancy Name
3. PositionName
3. PositionName
Remaining Position Info is populated
Remaining Position Info is populated‘Remember to
save the record.’
‘Remember to save the record.’
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Create Recruitment Activity
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Select the appropriate Deanery Activity
Deanery BodyDeanery Body
Recruitment Activity NameRecruitment
Activity Name
Select ‘Recruiting For’ Button
Select ‘Recruiting For’ Button
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Select the correct vacancy
‘Remember to save the record.’
‘Remember to save the record.’
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Interface Process
ESRElectronic Staff Record
IntrepidHICOM
Recruitment ActivityRecruitment Activity
Applicant Record
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Applicant File Arrives
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Applicant File Arrives in ESR and is processed to be displayed as Applicant Assignment
All position details will be accurate!
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Completing Pre Employment Checks
Recording Reference Requests
Employment Checklist
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Updating the applicant’s status…
Update Status
‘Remember to save the record.’‘Remember to
save the record.’
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Hire the applicant…
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Hire is completed!
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Deanery Interface - Update
Design Specified and Agreed by Deanery Working Party
Implementation Requirement:
All Posts have a Deanery Post Number allocated against them
Deanery and Trust need to be engaged!
World-class People Management for a 21st Century NHS
Deanery Update
Process overview
ESR Deanery Systems
PersonData
QualificationData
RegistrationData
PositionData
Process Runs
Weekly
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Deanery - Update
Benefits:
Provides Weekly Updates
Reduces Duplicate Data Entry
Ensures Data Consistency
World-class People Management for a 21st Century NHS
World-class People Management for a 21st Century NHS
Next Steps
• Identify Outstanding Requirements
• Plans to schedule implementations
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Summary & Close
James White – ESR Account Manager Lead, South Central
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ESR – Supporting (QIPP)
• “ESR exclusively offers the provision of a true ‘end-to-end’ workforce management solution from ‘new joiner;’ to ‘leaver’; enabling benefits that consistently support the requirements outlined within the Quality and Productivity challenge”.
• “By actively managing and developing workforce, NHS organisations are able achieve a higher level of competence, thereby delivering a ‘High Quality Care for all’”.
• “NHS organisations deploying the ‘ESR model office’ fully utilise all of the functionality available within the ESR solution”.
• Concept discussed previously but now evidences how the ESR model organisation can work and highlights where ESR is a consistent enabler to delivering the Quality & Productivity challenge within the NHS.
World-class People Management for a 21st Century NHS
ESR Model Office
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In summary.....
• By embracing the full range of ESR functionality, focussing on the quality and completeness of workforce data and delivering accurate and timely workforce information, the model organisation would maximise the range of operational efficiencies that can be achieved using ESR.