working effectively with homeless people who may not be very excited about working with you
TRANSCRIPT
Working EffectivelyWith Homeless People Who May Not Be Very
Excited About Working With You
We’re selling stuff people might not be ready to buy
(yet!)• Housing• Services• Appointments• Treatment• “Case Managers”• “Disability”• CHANGE!!
We can work to: Build & sustain client-centered relationships, based on trust, in which we help others achieve their goals over time.
Patience
Creativity
Listening Skills
Respect
Focus on Client Goals
Flexibility
Collaboration
Cultural Competency
John PetroskasOutreach Worker
Catholic Charities Housing First Team612-204-8318 (office)612-490-3634 (cell)
Advocates and Clients Who Makes More Sense?
● 6 story warehouse converted into 5 floors of housing for 425+ residents, plus an administration floor
● 1,200 meals served on a daily basis
● An average housing staff to resident ratio of 50:1
● The largest shelter in the state of Minnesota
● Along side another similar operation, over 650 people living in shelter on the same block
Note: All photos taken from Bing.com